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Holiday Inn Downtown - Mercy Area by IHG

3.0 star property
Hotel with free airport shuttle, a quick walk to Iowa Events Center

Photo gallery for Holiday Inn Downtown - Mercy Area by IHG

Exterior
Exterior
Fitness facility
1 bedroom, premium bedding, pillow-top beds, laptop workspace
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Laundry
  • 24/7 front desk
The current price is NZ$198
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
1050 6th Ave, Des Moines, IA, 50314
  • Place, Iowa Events Center
    ‪5 min walk‬
  • Place, Casey's Center
    ‪10 min walk‬
  • Place, Drake University
    ‪2 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Pillow menu
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Standard Room

8.0 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Standard Room, 2 Double Beds

7.8 out of 10
Good
(40 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(37 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Pillow menu
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

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About the area

Des Moines

Holiday Inn Downtown - Mercy Area by IHG puts you in the heart of Des Moines, within just a 10-minute stroll of Iowa Events Center and Community Choice Credit Union Convention Center. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Genevieve Restaurant, serves American cuisine and is open for breakfast, lunch and dinner. Cityscape Lounge is the hotel's own lobby lounge, serving drinks along with dinner. Enjoy the indoor swimming pool and gym. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also free parking nearby, along with the convenience of a free airport shuttle. .Sights within a 20-minute walk of this 3-property class Downtown Des Moines hotel include Casey's Center and Des Moines Civic Center.

What's nearby

  • Iowa Events Center - 5 min walk - 0.4 km
  • Casey's Center - 10 min walk - 0.8 km
  • Des Moines Civic Center - 16 min walk - 1.4 km
  • Drake University - 2 min drive - 2.1 km
  • Principal Park - 2 min drive - 2.1 km

Getting around

  • Des Moines International Airport (DSM) - 22 min drive

Restaurants

  • ‪Northern Vessel - ‬12 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Jethro's Bbq All Stars - ‬13 min walk
  • ‪Buzzard Billy's - ‬13 min walk
  • ‪Southview Cafe - ‬17 min walk

About this property

Holiday Inn Downtown - Mercy Area by IHG

Hotel with free airport shuttle, a quick walk to Iowa Events Center
Holiday Inn Downtown - Mercy Area by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 8999 square feet (836 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at Holiday Inn Downtown - Mercy Area by IHG. A roundtrip airport shuttle is free at scheduled times.

This 3-star Des Moines hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 10 levels
  • 8999 sq ft of conference space
  • 836 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Library
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Downtown - Mercy Area by IHG offers 251 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Des Moines hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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4.4 out of 5, Excellent, 1,051 reviews
The price is NZ$191
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free return airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cityscape Lounge
  • Genevieve Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 8,999 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 11.20 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10.95 per person
  • Rollaway bed fee: USD 11.20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

What is the cancellation policy at Holiday Inn Downtown - Mercy Area by IHG?

Holiday Inn Downtown - Mercy Area by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Downtown - Mercy Area by IHG?

As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown - Mercy Area by IHG on 2 Nov 2025 start from NZ$198.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Downtown - Mercy Area by IHG have a pool?

Holiday Inn Downtown - Mercy Area by IHG has an indoor pool.

What makes Holiday Inn Downtown - Mercy Area by IHG a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Downtown - Mercy Area by IHG.

Does Holiday Inn Downtown - Mercy Area by IHG serve breakfast?

Yeah, buffet breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Downtown - Mercy Area by IHG?

Yep, there's a free airport shuttle that runs from 7:00 AM - 10:30 PM at scheduled times.

Is there a bar or restaurant at Holiday Inn Downtown - Mercy Area by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Downtown - Mercy Area by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Downtown - Mercy Area by IHG?

No, only service animals are allowed.

Reviews

Holiday Inn Downtown - Mercy Area by IHG Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 426 out of 1002 reviews
Rating 8 - Good. 276 out of 1002 reviews
Rating 6 - Okay. 160 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 61 out of 1002 reviews

Reviews

6/10 Okay

Cathleen, Reno

Liked: Staff & service
The property is not near any restaurants or supermarket so it’s hard to get a meal or take food back to the room
Stayed 1 night in Jul 2025

10/10 Excellent

sierra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Nevelyn

Never ate at the hotel.
Stayed 6 nights in Jul 2025

6/10 Okay

William

Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great but the parking lot was closed and the pool was small for the size of the hotel.
Stayed 1 night in Jul 2025

8/10 Good

Richelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning wasn’t performing. Bad timing in late July.
Stayed 4 nights in Jul 2025

8/10 Good

Raven

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this property to others. The staff was helpful and provided excellent customer service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Seth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy Check-In, relatively clean room, consistent housekeeping. Area nearby wasn't the prettiest but a short walk from downtown Des Moines. Parking lot was under construction and inconvenient
Stayed 2 nights in Jul 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities
Close to Casey evwnt center
Stayed 2 nights in Jul 2025

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Laura

Disliked: Property conditions & facilities
Parking lot was closed off. We had to walk quite a bit with all of our luggage to a lot that was not close. It was raining on and off. No signs about it until you pulled up the drive. I would not have picked this hotel had I known. And I paid a steep price for it. I will not be back.
Stayed 1 night in Jul 2025

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Arnoldo

Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Property well cared for. Breakfast wasn’t free, but quite enjoyable.
Stayed 5 nights in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly.
Stayed 2 nights in Jul 2025

6/10 Okay

Jen

Liked: Staff & service
Water leaks in the ceiling when we walked in the lobby, parking area was "closed" to be redone, it was confusing to figure out where to park
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Iisiah

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
The tv didn’t work and kids running around playing ding dong ditch
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Stayed 1 night in Jul 2025

6/10 Okay

Zeena

Business traveller
Liked: Amenities
Disliked: Cleanliness
The towels had a lot of stains on them, and the area didn’t have much to do. Other than that the place was decent and friendly people.
Stayed 3 nights in Jul 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025