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Quality Inn & Suites Des Moines - Merle Hay Road

2.5 star property
Hotel in Des Moines with free breakfast and 24-hour business centre

Photo gallery for Quality Inn & Suites Des Moines - Merle Hay Road

Lobby
Lobby
Indoor pool, pool loungers
Desk, iron/ironing board, rollaway beds, free WiFi
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is NZ$115
includes taxes & fees
22 Sept - 23 Sept

Explore the area

View map
4995 Merle Hay Rd, Des Moines, IA, 50322
  • Merle Hay Mall
    ‪3 min drive‬
  • Drake University
    ‪8 min drive‬
  • Casey's Center
    ‪13 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(41 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Non Smoking

7.2 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Des Moines

Quality Inn & Suites Des Moines - Merle Hay Road puts you in the centre of Des Moines, 2.4 km (1.5 mi) from Merle Hay Mall and 3.7 km (2.3 mi) from Pioneer Hi-Bred Headquarters. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Other amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. .Attractions within a 15-minute drive of this Lovington hotel include Drake University and Casey's Center.

What's nearby

  • Merle Hay Mall - 3 min drive - 2.4 km
  • Drake University - 8 min drive - 7.4 km
  • Living History Farms - 9 min drive - 11.4 km
  • Iowa Events Center - 12 min drive - 11.6 km
  • Casey's Center - 13 min drive - 11.9 km

Getting around

  • Des Moines International Airport (DSM) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Sonic Drive-In - ‬14 min walk
  • ‪Buffalo Wild Wings - ‬18 min walk

About this property

Quality Inn & Suites Des Moines - Merle Hay Road

Hotel in Des Moines with free breakfast and 24-hour business centre
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served. The business-friendly Quality Inn & Suites Des Moines - Merle Hay Road also features an indoor pool, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Des Moines hotel.

  • 116 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • 1 conference room
Quality Inn & Suites Des Moines - Merle Hay Road offers 116 air-conditioned accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided on a daily basis.

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Sonesta Essential Des Moines

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  • Pet-friendly
  • Parking included
  • Free WiFi
3.7 out of 5, Good, 1,007 reviews
The price is NZ$111
includes taxes & fees
22 Sept - 23 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 250.00 per stay
  • Cleaning fee: USD 2 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Des Moines
Quality Inn Des Moines
Quality Inn Suites
Quality Inn Suites Des Moines Merle Hay Road
Quality Inn & Suites Des Moines - Merle Hay Road Hotel
Quality Inn & Suites Des Moines - Merle Hay Road Des Moines

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites Des Moines - Merle Hay Road?

Quality Inn & Suites Des Moines - Merle Hay Road offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites Des Moines - Merle Hay Road?

As of 16 Sept 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Des Moines - Merle Hay Road on 22 Sept 2025 start from NZ$111.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites Des Moines - Merle Hay Road?

Yep, Quality Inn & Suites Des Moines - Merle Hay Road has a free self car park.

Does Quality Inn & Suites Des Moines - Merle Hay Road have a pool?

Quality Inn & Suites Des Moines - Merle Hay Road has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Quality Inn & Suites Des Moines - Merle Hay Road serve breakfast?

Yep, complimentary continental brekkie is served at Quality Inn & Suites Des Moines - Merle Hay Road.

Is there a free airport shuttle available at Quality Inn & Suites Des Moines - Merle Hay Road?

No, Quality Inn & Suites Des Moines - Merle Hay Road does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites Des Moines - Merle Hay Road?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Reviews

Quality Inn & Suites Des Moines - Merle Hay Road Reviews

7.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 345 out of 1017 reviews
Rating 8 - Good. 328 out of 1017 reviews
Rating 6 - Okay. 170 out of 1017 reviews
Rating 4 - Poor. 75 out of 1017 reviews
Rating 2 - Terrible. 99 out of 1017 reviews

Reviews

4/10 Poor

Heather

Travelled with family
Disliked: Staff & service, room comfort

No bedding??

We showed up late at night with 6 people. We got a room with 2 queens and a pullout couch. No bedding was offered to us upon check in. When I went back to get bedding, I was given one sheet and 6 pillowcases and was told she couldn’t give me any blankets. The employee said she didn’t have access to the laundry room and her coworker would be there to help in 5-10 minutes. I waited 25, then tried to call the front desk. The phone wouldn’t ring through so I had to walk down there again. It was nearly midnight and had been 45 minutes since we checked in. I told her we wanted to go to sleep and wanted a blanket. She finally thought to order me a sheet and blanket from an unoccupied room. When I asked for a discount on my room they were unhelpful and said they couldn’t adjust the price because it was booked through hotels.com
Stayed 1 night in Jun 2025

4/10 Poor

Carter

Disliked: Cleanliness, property conditions & facilities, room comfort

Cigarette burn in my comforter.

Photos are extremely misleading. I only stayed because I couldn’t get my money back. Avoid it.
Stayed 2 nights in Jun 2025

6/10 Okay

ANNETTE

Liked: Cleanliness
Toilet wouldn't flush the first night. I waited half the next day for it to be fixed after I asked to be put in another room. The sink wouldn't drain on the 2nd day. There were homeless people outside the property.
Stayed 3 nights in Jun 2025

4/10 Poor

Traci

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room smelled hortible
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service

Do not recommend

I arrived late and had to ring the bell multiple times because they were busy watching something that could be heard from the check in desk. They seemed inconvenienced to have to help me. In the morning while my daughter and I were still sleeping, housekeeping just let themselves in around 745 and I had to tell them to get out. Breakfast was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Tammer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WAS A NICE RELAXING STAY
Stayed 1 night in Jun 2025

10/10 Excellent

Jessie

Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Jun 2025

8/10 Good

Alena

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very strange layout with slanted/sloping hallways. Rooms were muggy and there was no exhaust fan in the bathroom.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jeffery

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stains on bed, sheets, and curtains. Strong smell of marijuana. Missing fire alarm and carbon monoxide detector. Mice in the room. Mold in bathroom. Breakfast was under cooked and inedible. This is the worst hotel stay of my life.
Stayed 2 nights in Jun 2025

10/10 Excellent

Demica

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were amazing
Stayed 2 nights in Jun 2025

2/10 Terrible

Leslie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not clean!

Curtain was torn and tied back together. Bed was lumpy and uncomfortable. Dirt behind bathroom door and hand prints all over the back of the bathroom door. Dusty cobwebs in the corners if the room.
Stayed 1 night in Jun 2025

8/10 Good

William

Travelled with family and small children
Liked: Cleanliness
The smell in lobby and hallways. Strong Indian Cusine is not a pleasant smell to most people. Thankfully the room didn't smell and was very near an outside exit
Stayed 2 nights in Jun 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean, beds were comfortable, was happy breakfast was included
Stayed 2 nights in Jun 2025

8/10 Good

Brenda

Liked: Staff & service
The bathroom needed work
Stayed 1 night in Jun 2025

10/10 Excellent

Forkpah

Stayed 3 nights in May 2025

2/10 Terrible

Bryan

Stayed 2 nights in Jun 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, room comfort
This is a budget hotel, there's no getting around that. It's a bit worn, but clean as a whistle, and with a really good staff. and it couldn't be a better rate, or a more convenient location for me (right off the internet). The morning breakfast was OK - a bit more fruit would be nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Ferdinand

Stayed 1 night in Feb 2025

10/10 Excellent

Ferdinand

N A
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort

Never again

We got there too late for the pool andnit opened too late for us to take kids. Plus, there was a bad vibe and smell to the place. Never agajn
Stayed 1 night in Jun 2025

4/10 Poor

Amy

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Easy check in. Room was clean Bathroom was old. Toilet didn’t flush well and sink was clogged. Floor was dirty Good for one night
Stayed 1 night in Jun 2025

10/10 Excellent

Junior B

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and in good condition,
Stayed 1 night in May 2025

8/10 Good

Michael

Stayed 1 night in Jun 2025

2/10 Terrible

Sandy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025