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Quality Inn & Suites Des Moines - Merle Hay Road

Property class: 2.5

Photo gallery for Quality Inn & Suites Des Moines - Merle Hay Road

A spacious lobby with a staircase, seating area, and a cityscape artwork.
A hotel room with a kitchenette, a bed, a TV, a desk, a chair, and a sofa.
A hotel room with a sofa, two lamps, a small table, a kitchen area with a microwave, and a refrigerator.
A hotel reception area with a marble counter, wooden cabinets, and a large window.
An indoor swimming pool with clear markings, lounge chairs, and umbrellas.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$118
includes taxes & fees
29 Oct - 30 Oct

Explore the area

View map
4995 Merle Hay Rd, Des Moines, IA, 50322
  • Place, Merle Hay Mall
    ‪3 min drive‬
  • Place, Drake University
    ‪8 min drive‬
  • Place, Casey's Center
    ‪11 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside lamps, a desk with a lamp, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(43 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(49 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, two bedside lamps, a desk with a lamp, a chair, a TV, and a window with curtains.

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(28 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a desk, and a chair.

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a TV, and a window with curtains.

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

A hotel room with two beds, a desk, a TV, and a window with curtains.

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

Urbandale
  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
8.2 out of 10, Very good, 1,003 reviews
The price is NZ$173
includes taxes & fees
5 Nov - 6 Nov
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About the area

Des Moines

Quality Inn & Suites Des Moines - Merle Hay Road puts you in the centre of Des Moines, 2.4 km (1.5 mi) from Merle Hay Mall and 4.9 km (3 mi) from IHS-Iowa Health Systems. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Other amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. .Attractions within a 15-minute drive of this Lovington hotel include Drake University and Casey's Center.

What's nearby

  • Merle Hay Mall - 3 min drive - 2.4 km
  • Drake University - 8 min drive - 8.0 km
  • Jordan Creek Town Center - 11 min drive - 18.6 km
  • Casey's Center - 11 min drive - 15.6 km
  • Iowa State University - 34 min drive - 71.4 km

Getting around

  • Des Moines International Airport (DSM) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪7 Brew Coffee - ‬2 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪Taco Bell - ‬3 min walk

About this property

Quality Inn & Suites Des Moines - Merle Hay Road

A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available. An indoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites Des Moines - Merle Hay Road. Self parking is free.
  • 116 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • ATM
  • 1 conference room
Quality Inn & Suites Des Moines - Merle Hay Road offers 116 air-conditioned accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided on a daily basis.

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per day.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Des Moines
Quality Inn Des Moines
Quality Inn Suites
Quality Inn Suites Des Moines Merle Hay Road
Quality Inn & Suites Des Moines - Merle Hay Road Hotel
Quality Inn & Suites Des Moines - Merle Hay Road Des Moines

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites Des Moines - Merle Hay Road?

Quality Inn & Suites Des Moines - Merle Hay Road offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites Des Moines - Merle Hay Road?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Des Moines - Merle Hay Road on 29 Oct 2026 start from NZ$118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites Des Moines - Merle Hay Road?

Yep, Quality Inn & Suites Des Moines - Merle Hay Road has a free self car park.

Does Quality Inn & Suites Des Moines - Merle Hay Road have a pool?

Quality Inn & Suites Des Moines - Merle Hay Road has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Quality Inn & Suites Des Moines - Merle Hay Road serve breakfast?

Yep, complimentary continental brekkie is served at Quality Inn & Suites Des Moines - Merle Hay Road.

Is there a free airport shuttle available at Quality Inn & Suites Des Moines - Merle Hay Road?

No, Quality Inn & Suites Des Moines - Merle Hay Road does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites Des Moines - Merle Hay Road?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Quality Inn & Suites Des Moines - Merle Hay Road Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 401 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 142 out of 1001 reviews
Rating 4 - Poor. 85 out of 1001 reviews
Rating 2 - Terrible. 106 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place to stay
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the beds were very comfortable and the shower was great. It was quiet and laundry facility was a plus
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back, very nice place
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Good motel for the price.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Free parking. The only issue is no towels at the pool otherwise, a good stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff, great breakfast and clean room!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience and no discrimination against people with a service animal!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was excellent!! Very friendly and accommodating. Room was clean and beds comfortable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large room and very comfortable. Breakfast is excellent.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Staff & service
Room was in general clean, however pait was continually flaking off the ceiling. Breakfast area was too small for the weekend crowd.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After having stayed in more hotels all over the world than I can remember, no one is perfect but this one is a 7 or 8/10. Couple minor annoyances but I wrote them down there. Everything worked, free breakfast
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Property conditions & facilities
The hotel is attached to a liquor store for starters. And, when we got to our room it was very musty smelling. I couldn't tell if it was from mold or mildew. The room was clean & spacious, but we were ready to leave as soon as possible.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Staff is awesome. Really happy trip.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Was very clean staff is very nice and I would recommend it to friends
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here before so what we expected.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected, it was an excellent stay.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious and filling. Amazing hosts. Our stay was happy and safe. The owners were very accommodating. Will recommend to others. Thank you so very much the staff made our day truly thankful.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Disliked: Cleanliness
Room was not very clean. Bedding seemed fine. Floor was dirty. My toddlers feet were black on the bottom after running around. Room felt bare. Building seemed a little neglected. Dining area was small and busy and floors were sticky despite someone mopping. Food was okay. Staff was nice but short and curt.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
A nice service and countroble stay!!!!!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I enjoy staying here, the employees are always nice and helpful. Rooms are clean and the hotel is in a convenient location.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness
The room was very clean. Nice bathroom.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good love their biscuits so soft & moist. The room was nice, clean, and spacious bed was very comfortable.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast
Stayed 7 nights in Dec 2025

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