Arcade Hotels in Derbyshire

It was just lovely. Dining room was breathtaking. Bakewell delightful.

Excellent facilities, clean and modern room. The rooms were very warm, even with a fan. I think a thinner duvet for the summer would be a good call. Food in the restaurant was very good however the services was quite poor. Granted it was a busy Saturday night but the services for drinks and ordering food was very slow and we felt forgotten about. We didn’t get asked if we would like to see the dessert menu and if we hadn’t had asked for the bill we would have been waiting all night. All in all I would recommended the hotel - super facilities and location but service staff need either more training, more staff on or bettered managed.

The staff were lovely, helpful, visible and polite. The food was great for the 50% off which it was that day. The restaurant, reception and room no complaints at all. The only thing I could say to improve would be the stairwell to the rooms wasn’t hoovered and didn’t look like it had been for a while. The carpet was also ripped in a couple of places.