Las Palmas accommodation from NZ$143

Nice hotel but bar staff not very attentive I’m afraid. Rooms were nice and clean.

The room was not cleaned properly, as there was stuff on the floor and even in the balcony. I do feel it depends on who was cleaning it, as they did the room late. The bathroom was clean well and the bedsheets were shabby but clean andnbath towel were fine. The air conditioning was rubbish to start of with and had to complain twice, but eventually after the third dayit was sorted. But still could have had more power coming through system. But was told there was a issue in that block which was block 2. The lifts weren't on so we had to climb to the second floor which wasn't pleasaThe staff were very helpful and friendly at reception although I found the older ones a bit miserable when asking a simple question. The restaurant had a lot of food but it felt like it was the same dishes everyday but just cook differently and at times cold. Loved the salad and collection of cakes and fruit. The pool restaurant was petty much the same. But always access to drink thoughout the day. The swimming pool was very big and quiet at times. The hotel was situated at a really good spot, where basically all the restaurants, supermarkets and gift shops on your doorstep. The restaurants around the area was responsibly priced & there was so much places to eat out, if you choose half board or breakfast only. The beach to me wasn't appealing and I was happy to stay around the hotel pool. On a whole I would recommend this hotel and definitely stay there again if I went back to Lanzarote.

The hotel was absolutely stunning. I was arriving late at night past the opening times for dinner and so the staff had prepared a plate of meats cheeses and salad and put it in my room upon arrival. Such a thoughtful gesture that made such a difference! Jorge from the reception staff was amazing and made me feel welcome explaining all the amenities etc. I was in the annex building which was quiet and really clean which was nice to arrive to. I had booked half board and so was paying for drinks the light my stay which were incredibly well priced and honestly cheap, especially for a hotel bar! Sara from the bar was really friendly and made some custom drinks I found online which tasted incredible! When it was time to leave, because my flight was at night, the staff offered free luggage storage, a free shower room to get ready in, and a key card so I could still access the hotel and beach via access gates until I needed to head to the airport. This made all the difference and is such a nice touch that made travelling so much easier. The friendly reception staff were able to call a taxi for me which only took about 5 minutes to arrive and I was able to pay for everything at the hotel, again, such a nice touch to make everything effortless! I can’t recommend this hotel and its staff enough, I will definitely be back!