Los Lagos Department accommodation from NZ$129

Beautiful property & serene surroundings with excellent service. We enjoyed their breakfast buffet and dinners. Staff at every level were warm, welcoming and helpful. The concierge ( Esteban N.) was very efficient in helping us organize airport transfers, dinner reservations & golfing requests. We plan to return in the future to experience their summer.

The setting is glorious, nestled in the woods on a lake. The staff was friendly and eager to please. Understaffed in the restaurant. Had to wait quite a while each morning for breakfast items to be replenished. The poor employee was doing as much as she could on her own. No WiFi in the basement where the gym is, so couldn’t use my Peloton app to work out with the hotel’s gym equipment. It’s a classy hotel; I was surprised they didn’t have a booster so we could get WiFi down there. Kayaking available right from the hotel! What a plus! Unfortunately no single kayaks which is what I like, just two doubles. There was a lot of condensation on the window in the room which created small pools of water on the window sill and we had to wipe the windows down to be able to see the gorgeous view. In spite of the problems, and clearly improvements are needed, we enjoyed every minute of our stay!

Great location!