Santa Cruz de Tenerife accommodation from NZ$192

We stayed in a two-bedroom suite at Gara Suites. The hotel offers good value for money, but overall I feel it is closer to a 3-star hotel than the 4 stars it advertises. The suite was spacious, but it only had one bathroom. The room description also stated a golf course view, but our balcony overlooked a construction site. From around 8–9am every morning there was loud construction noise, and dust covered our balcony and clothes. We also expected a kitchen, but there wasn’t one. There were no tea or coffee facilities, only one bottle of water, and we had to request a kettle from reception. The housekeeping staff were excellent, especially the gentleman cleaning Block 4 on the third floor. He was always friendly, polite and kept our room spotless every day. Breakfast had a good selection and was enjoyable. The biggest disappointment was the seafood buffet. We paid before entering as instructed, but while dining another staff member asked for our room number and wrote it down. The next morning, another employee wrongly claimed we hadn’t paid. Thankfully I had kept my receipt. This showed a serious lack of communication between staff, which was frustrating and embarrassing. The spa was relaxing, but it required an extra charge despite the hotel promoting itself as a Golf & Spa resort. The pool was pleasant but quite small with very limited shade. The location is also far from the town centre, we had to rely on taxis throughout our stay. A shuttle bus would make a difference

Amazing all around. Really nice staff, hospitality was 10/10. It was clean everywhere: pools, beach, gym, elevators, stairwells, just everything was SPOTLESS. That’s a very big deal for me. Breakfast was good. My only complaint is the food at the restaurants wasn’t outstanding for the price, especially compared to what’s available outside the resort. I spent $60 on lunch at El Mirador and all I got was a ceviche, one glass of wine, some bread and water. The ceviche was nothing to write home about. I tried dinner too, spent about $90, and again nothing I’ll be thinking about again. I’m not surprised by the prices themselves, I was more surprised the food didn’t leave a lasting impression. On average I spent €20-€30 eating outside the resort and the food was just as good, if not better. So I’d recommend leaving the hotel for food. Otherwise my stay was perfect and I’m looking forward to staying here again.

Staff were really helpful and attentive, clean room, really good facilities, loved the pool. Beach just across the strip. Had a very enjoyable 4 days there. Excellent location and discounts hard rock cafe and other very nice restaurants. Access to hotel next door after 6pm for entertainment. Decent breakfast too. Would definitely recommend and stay their again