Hotels with Indoor Pools in Spain

Absolutely wonderful experience

Really great breakfast and the shuttle to the airport was very handy.

There are many goods and a few bads about this property. I’ll start with the good. It is a very modern hotel and the rooms have an excellent layout with all the amenities you could hope for. Great I room coffee, nice shower and really comfortable beds. The bad – the hotel is grossly understaffed. The shuttle is terrible and no correspondence was given to us about where to catch the shuttle from Madrid airport, which is enormous. We ended up having to get a local person to phone the hotel to get instructions only to find out it runs every hour and they take three hours of breaks during the day. It took over an hour from when we were ready to get the shuttle till when it picked us up.In the morning it was a gong show with people trying to get onto the shuttle to get to their morning flights. Many people had to take taxis at their own expense. Then there’s the restaurant. The quality of food is OK but the staff are completely overrun. I don’t think the hotel anticipated how busy the restaurant was going to be. The buffet breakfast is also OK… Unfortunately, some of the worst coffee I’ve ever had in Europe and the orange juice tasted like water down Kool-Aid. The hotel website is also subpar and nobody responds to online inquiries. I think this hotel is really good value for the money but would advise future guest to forget the shuttle and just take a five minute taxi to the hotel. Increase your shuttle frequency or remove it as a perk with your hotel.