Travelodge UK - accommodation in Doncaster

Nice clean hotel, good size standard king room, staff very friendly and informative, tea and coffee available in room with biscuits, Nespresso would have been better as offered by other hotels in the area. Good size desk for working on, with sockets and USB points close to hand. wifi had good signal and easy to connect to. No usb points or plug sockets near the bed though. Hair dryer, safe, iron and board also supplied in the room. Shower was powerful and hot with large head as well as smaller shower and soap/shampoo available. Evening meal was tasty with good portion and friendly, efficient service. Breakfast buffet was good with a wide selection of hot food and some pastries/muffins, great to have fresh baked croissants and pain au choc still warm, cereals, fruit etc with coffee machine. However, the food could have been hotter from the buffet. Parking available at reasonable price for the area £14 overnight, but spaces were quite small with not much room between cars, especially larger cars.

Great location

A lovely place but unfortunately let down by rude staff, bad room placement and broken air conditioning. There was a wedding taken place and the music went on into the night, between this and the broken air conditioning, our young baby was disturbed through the night. We contacted Gary the nightporter who was helpful and explained they knew it was an issue and to raise it with management the following day. We contacted management by email in the end as no one was available the following day. I was contacted by Vicky, who did offer a tokenistic 20% off on future bookings but implied I had lied about all issues and failed to respond when I queried her approach. Really disappointing, at over £200 a night - we got no sleep and our baby really didn’t enjoy the next day owing to his discomfort in the night. A real shame that it could have been resolved so easily with effective customer service and a kind manner.