2/10 Terrible
Steve A.
24 Jul 2025
Disliked: Cleanliness
Terrible Experience
The property was poorly kept and maintained. Doors didn’t lock, screens were torn and inoperable. With temperatures in the high 80s to low nineties cooling was required. There was a portable EVAP cooler but it was not hooked to a water supply requiring the tenants to refill it manually with a pitcher ever 2-3 hours. The second week the hot tub sprung a leak. A repairman did come out eventually and fix it. Discovered a large hornet nest near the hot tub. Fortunately no one was stung and the nest was removed by an experienced beekeeper. The master bed frame’s middle support legs were broken or misaligned. Renter had to take mattress off and reset legs to make the bed functional again. The refrigerator would not dispense ice or water. At one time stopped making ice but tenant clean supply tubes and got the icemaker to work again but no dispensing. The VRBO advertised view of the 3rd green of the Dalton Ranch golf course is a ruse and borders on malpractice advertising. There is no view as the area is overgrown with tree branches and thick, uncut bushes. Due to the experience we shorten our stay by 4 days. The owner compensated us 2 days for all our troubles. Don’t recommend this property to anyone. The owner’s onsite property manager was a nice guy but not helpful in solving the problems experienced, in fact he told us that cleaning the patio was useless since the wind and the cottonwood seeds would just mess it up again. Photos are provided below
Steve A.
Stayed 31 nights in Jun 2025