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DoubleTree by Hilton Durango

4.0 star property
Riverwalk hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for DoubleTree by Hilton Durango

Terrace/patio
Exterior
Restaurant
Outdoor spa tub
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$240
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
501 Camino Del Rio, Durango, CO, 81301
  • Place, Animas River Trail
    ‪2 min walk‬
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪3 min walk‬
  • Place, Durango Area Tourism Office
    ‪5 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, City View (PURE Allergy Friendly, No Pets)

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

Room, 1 King Bed, City View (PURE Allergy Friendly, No Pets)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, River View (PURE Allergy Friendly, No Pets)

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

Room, 2 Queen Beds, Balcony, River View (PURE Allergy Friendly, No Pets)

8.8 out of 10
Excellent
(11 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • River view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, River View (Accessible Bathtub)

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

Room, 2 Queen Beds, Balcony, River View (Accessible Bathtub)

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • River view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 78 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View (PURE Allergy Friendly, No Pets)

37-inch flat-screen TV with cable channels, TV

Room, 1 King Bed with Sofa bed, Non Smoking, City View (PURE Allergy Friendly, No Pets)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Private bathroom
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony, River View (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

Room, 2 Queen Beds, Balcony, River View (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • River view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View (Accessible Roll-in Shower)

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, City View (Accessible Roll-in Shower)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View (Hearing Accessible)

37-inch flat-screen TV with cable channels, TV

Room, 1 King Bed with Sofa bed, Non Smoking, City View (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Accessible Bathtub)

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, City View (Accessible Bathtub)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, River View

Room, 1 King Bed with Sofa bed, River View

Room, 1 King Bed with Sofa bed, River View

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (River Side)

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

Room, 1 King Bed with Sofa bed (River Side)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (River Side)

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

Room, 2 Queen Beds (River Side)

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Private bathroom
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for 1 King Bed with Balcony - River View - NS

View from room

1 King Bed with Balcony - River View - NS

9.6 out of 10
Exceptional
(40 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Sofabed - City View - NS

37-inch flat-screen TV with cable channels, TV

1 King Bed with Sofabed - City View - NS

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Pillow-top bed
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed - City View NS

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

1 King Bed - City View NS

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds - River View - Balcony - NS

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

2 Queen Beds - River View - Balcony - NS

9.2 out of 10
Wonderful
(60 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • River view
  • Sleeps 5
  • 2 Queen Beds

About the area

Durango

DoubleTree by Hilton Durango places you in the centre of Durango, steps from Animas River Trail and within a short 5-minute stroll of Durango and Silverton Narrow Gauge Railroad. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub and pool loungers. Business amenities include meeting rooms, conference space, and a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is served between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Historic Downtown Durango hotel include Animas River and Durango Area Tourism Office.

What's nearby

  • Animas River - 2 min walk - 0.2 km
  • Animas River Trail - 2 min walk - 0.2 km
  • Durango and Silverton Narrow Gauge Railroad - 3 min walk - 0.3 km
  • Durango Area Tourism Office - 5 min walk - 0.5 km
  • Fort Lewis College - 15 min walk - 1.3 km

Getting around

  • Durango Narrow Gauge Railroad Station - 5 min walk
  • Durango, CO (AMK-Animas Air Park) - 10 min drive

Restaurants

  • ‪lone spur cafe - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Durango Coffee Company - ‬5 min walk
  • ‪Denny's - ‬2 min walk
  • ‪Esoterra Ciderworks - ‬3 min walk

About this property

DoubleTree by Hilton Durango

Riverwalk hotel with 24-hour fitness centre and 24-hour front desk
DoubleTree by Hilton Durango offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton Durango. For a fee, parking is available.

This 4-star Durango hotel is smoke free.

  • 159 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1986
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Durango offers 159 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Durango hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Best Western Plus Rio Grande Inn
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, 1,005 reviews
The price is NZ$229
includes taxes & fees
4 Jan - 5 Jan 2026
Best Western Plus Rio Grande Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 14 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 17 to 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • High chair
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • In the mountains
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per night
  • Weight limit: 75 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 17.00 to 35.00 per person
  • Uncovered self-parking fee: USD 14 per day (in/out privileges)
  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Durango
DoubleTree Hilton Durango
DoubleTree Hilton Hotel Durango
Durango DoubleTree
Durango Hilton
Hilton DoubleTree Durango
Hilton Durango
DoubleTree Hilton Durango Hotel
DoubleTree by Hilton Durango Hotel
DoubleTree by Hilton Durango Durango
DoubleTree by Hilton Durango Hotel Durango

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Durango?

DoubleTree by Hilton Durango offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Durango?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Durango on 4 Jan 2026 start from NZ$240.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Durango?

Yep, DoubleTree by Hilton Durango has an uncovered self car park with in/out privileges for USD 14 per day. A self car park is also available, for a fee.

Does DoubleTree by Hilton Durango have a pool?

DoubleTree by Hilton Durango has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes DoubleTree by Hilton Durango a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton Durango.

Is DoubleTree by Hilton Durango family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as highchairs and free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Durango is a hit with families.

Does DoubleTree by Hilton Durango serve breakfast?

You bet, full brekkie is offered daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Durango?

No, DoubleTree by Hilton Durango does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Durango?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Durango?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Durango?

Furry friends are welcome at DoubleTree by Hilton Durango, with food and water bowls on offer. Just so you know, there's a weight limit of up to 34 kg per pet.

DoubleTree by Hilton Durango Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 656 out of 1007 reviews
Rating 8 - Good. 183 out of 1007 reviews
Rating 6 - Okay. 110 out of 1007 reviews
Rating 4 - Poor. 30 out of 1007 reviews
Rating 2 - Terrible. 28 out of 1007 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, beautiful river walk trash beside the hotel should have been removed
Stayed 1 night in Sep 2025

10/10 Excellent

JACQUELINE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in a balcony room overlooking the river. Very peaceful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Josh

Stayed 1 night in Sep 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location and staff

You cannot beat this location right on the river and river trail. Hotel is very clean, staff is very friendly, and the rooms are very large.
Stayed 3 nights in Sep 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Sep 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for staying in downtown Durango. The amenities were great, room was perfect, and staff was extremely friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan, Laguna Niguel

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Upgraded to a river view which was awesome. The room was great, the location was GREATER and the food was also awesome. I loved being right there within walking distance o the town and the train. The Room Service food was good, but the soup was served cold, and I had to ask for another one. I hated that they automatically take 20% gratuity for themselves. That was just... over the top greedy. The only other really bad thing was no bell service and NOBODY helped me as I struggled to get through the door with the cart full of luggage. Also NOBODY bothered to show me there was a handicap RAMP I could have pushed the cart up as I struggled to pull my luggage up the STAIRS to the hotel lobby. Who puts STAIRS in the front of a hotel??? They all saw me. They just stayed behind the counter. Said nothing. No one offered to help. I was just informed there was no bell staff. It was so weird!
Stayed 2 nights in Aug 2025

2/10 Terrible

Laurie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were people staying on the property in their vans walking their dogs off leash. The price of the place did not reflect anything. I did not place an order for a double bedroom for $458 per night. I wanted a king bed with a sofa. It was ridiculous who would pay $458 for two queen beds only it was ridiculous.
Stayed 1 night in Aug 2025

10/10 Excellent

Beverlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but very well kept and in a great location.
Stayed 2 nights in Aug 2025

6/10 Okay

thea

Travelled with family

Over-priced for service, location

Staff is friendly, but the hotel itself is in major need of an update. Decor is maybe meant to read “historic,” but just feels dated. There’s so much brown you start to wonder what they’re trying to hide. Our sliding door didn’t lock, a mentioned security pin was missing. Highway noise was considerable from early morning.
Stayed 1 night in Aug 2025

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! We had a great balcony room that overlooked the river. Very peaceful and beautiful. Beer garden was very nice and food was good. Staff were friendly, helpful and professional.
Stayed 1 night in Aug 2025

2/10 Terrible

VINAY J

Disliked: Staff & service, property conditions & facilities
No streaming service on TV. Property is very old, built 40+ years ago and seems like it was never renovated.
Stayed 3 nights in Aug 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People at front desk very good. Cookies were delicious. One of the best hotel stays this year.
Stayed 3 nights in Aug 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We usually stay downtown, so we appreciated the decor with a similar vibe. Staff was great, room was nice and the shower had good water pressure 😅
Stayed 2 nights in Aug 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Love being downtown and by the river.
Stayed 4 nights in Aug 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel along river walk within walking distance to railway station and historic downtown!
Stayed 2 nights in Aug 2025

10/10 Excellent

Christina

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Mayra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Durango Stay

I’ve been to Durango several times before since I have family in the area, but this was my first time staying at this particular hotel. Overall, my experience was very positive. From the start, I had a great interaction with the front desk and even received a thoughtful message from Jack. He was incredibly helpful, attentive, and genuinely seemed to enjoy his job. His professionalism and attitude really stood out and made me feel welcome, which set a great tone for my stay. The only reason I cannot give a full five-star review is because of an unfortunate experience at the restaurant attached to the hotel (not the beer garden, but the indoor restaurant). Before leaving town, we decided to try it out, but when I asked the waiter about food options and timing, he responded in a very rude and dismissive way, saying he “didn’t have all day or all night” because his crew had already worked very hard. The tone made us feel uncomfortable, to the point where we decided not to eat there out of concern for how we might be treated further. I also noticed him refusing to pour us a drink, yet shortly after, he served other guests at the bar without hesitation. This individual, who had long dark hair pulled back in a ponytail, was unprofessional and left a poor impression. The hotel itself is wonderful and has excellent staff like Jack, but the restaurant experience fell short. With better service in that area, this hotel would easily deserve five stars.
Stayed 2 nights in Jul 2025

8/10 Good

Kelly

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant food was great!
Stayed 3 nights in Aug 2025