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Crowne Plaza Düsseldorf-Neuss by IHG

4.5 star property

Photo gallery for Crowne Plaza Düsseldorf-Neuss by IHG

Sauna, massages
Serves lunch and dinner
Lobby
Point of interest
Premium Room, 1 King Bed, River View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$147
includes taxes & fees
7 Apr - 8 Apr

Explore the area

View map
Rheinallee 1, Neuss, NW, 41460
  • Place, Port of Neuss
    ‪14 min walk‬
  • Place, Clemens Sels Museum
    ‪4 min drive‬
  • Place, St. Quirinus Neuss
    ‪4 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪19 min drive‬

Room options

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(13 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, River View

Hypo-allergenic bedding, in-room safe, laptop workspace

Premium Room, 1 King Bed, River View

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

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About the area

Neuss

At Crowne Plaza Düsseldorf-Neuss by IHG, you'll be connected to the convention centre and 2.6 km (1.6 mi) from St. Quirinus Neuss. Highlights at this luxury hotel include a full-service spa, an indoor swimming pool and a 24-hour gym. .A pampering day can include massages along with access to the sauna. RIVERSIDE Bar&Restaurant serves international cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a sauna and a conference centre. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 4.5-property class Neuss hotel include Medienhafen and Konigsallee.

What's nearby

  • Port of Neuss - 14 min walk - 1.2 km
  • Clemens Sels Museum - 4 min drive - 2.4 km
  • St. Quirinus Neuss - 4 min drive - 2.7 km
  • Konigsallee - 9 min drive - 6.6 km
  • Messe Düsseldorf - 16 min drive - 13.5 km

Getting around

  • Neuss Central Station - 6 min drive
  • Rheinpark-Center Süd Tram Stop - 9 min walk
  • Düsseldorf Intl. Airport (DUS) - 26 min drive

Restaurants

  • ‪Hammer Blick - ‬8 min drive
  • ‪QAWA Coffee - ‬8 min walk
  • ‪Gelati Eiscafé - ‬8 min walk
  • ‪My Lan - ‬4 min drive
  • ‪Hammer Imbiss - ‬7 min drive

About this property

Crowne Plaza Düsseldorf-Neuss by IHG

Crowne Plaza Düsseldorf-Neuss by IHG offers its guests a full-service spa, an indoor pool, and a sauna. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 43056 square feet (4000 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the luxury Crowne Plaza Düsseldorf-Neuss by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Neuss hotel is smoke free.

  • 1 building
  • 246 guestrooms or units
  • 16 levels
  • 43056 sq ft of conference space
  • 4000 sq. m of conference space
  • Built in 1982
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers for purchase
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Crowne Plaza Düsseldorf-Neuss by IHG offers 246 air-conditioned accommodations with a safe and complimentary bottles of water. A pillow menu is available. 34-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Neuss hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

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Dorint Kongresshotel Düsseldorf/Neuss
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The price is NZ$133
includes taxes & fees
10 Apr - 11 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 19 per day)
  • Street parking available
  • Covered parking on site (EUR 24 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 23 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • RIVERSIDE Bar&Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • Computer station
  • Conference centre (43,056 square foot of space)

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (99 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (118 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23.00 per person
  • Covered self-parking fee: EUR 24 per night (in/out privileges)
  • Nearby parking fee: EUR 19 per day(164 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Dusseldorf Neuss
Neuss Dusseldorf
Swissotel Dusseldorf
Swissotel Dusseldorf Neuss
Swissotel Dusseldorf/ Hotel
Swissotel Dusseldorf/ Hotel Neuss
Crowne Plaza Düsseldorf-Neuss Hotel
Swissotel Neuss
Swissotel Duesseldorf / Neuss Hotel Neuss
Swissotel Dusseldorf Hotel Neuss
Swissôtel Düsseldorf Neuss Hotel
Swissôtel Düsseldorf Hotel
Swissôtel Düsseldorf Neuss
Swissôtel Düsseldorf
Crowne Plaza Düsseldorf Neuss

Frequently asked questions

What is the cancellation policy at Crowne Plaza Düsseldorf-Neuss by IHG?

Crowne Plaza Düsseldorf-Neuss by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Düsseldorf-Neuss by IHG?

As of 27 Mar 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Düsseldorf-Neuss by IHG on 7 Apr 2026 start from NZ$147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Düsseldorf-Neuss by IHG?

Yep, Crowne Plaza Düsseldorf-Neuss by IHG has a covered self car park with in/out privileges for EUR 24 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Crowne Plaza Düsseldorf-Neuss by IHG?

The closest beach to Crowne Plaza Düsseldorf-Neuss by IHG is Strabeach (11.4 km).

Is there a spa on site at Crowne Plaza Düsseldorf-Neuss by IHG?

Yep, there is an onsite spa at Crowne Plaza Düsseldorf-Neuss by IHG. You'll enjoy services like massages.

Does Crowne Plaza Düsseldorf-Neuss by IHG have a pool?

Crowne Plaza Düsseldorf-Neuss by IHG has an indoor pool. The pool is open 7:00 AM to 10:00 PM.

What makes Crowne Plaza Düsseldorf-Neuss by IHG a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Düsseldorf-Neuss by IHG.

Are there hot tubs in the rooms at Crowne Plaza Düsseldorf-Neuss by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Crowne Plaza Düsseldorf-Neuss by IHG serve breakfast?

Sure does, buffet brekkie is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Düsseldorf-Neuss by IHG?

No, Crowne Plaza Düsseldorf-Neuss by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Crowne Plaza Düsseldorf-Neuss by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Crowne Plaza Düsseldorf-Neuss by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 396 out of 1000 reviews
Rating 8 - Good. 372 out of 1000 reviews
Rating 6 - Okay. 130 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
It was great!!
Stayed 11 nights in Dec 2025

8/10 Good

Pierre

Liked: Cleanliness, staff & service, amenities
Everything was perfect, excepted the dining room. It was very noisy.
Stayed 2 nights in Dec 2025

10/10 Excellent

Colette

Stayed 2 nights in Dec 2025

8/10 Good

Andrew, Lymm

Stayed 2 nights in Nov 2025

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

6/10 Okay

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Cleaning is good but there’s no facilities of 4 stars hotel No slippers No toothbrush paste
Stayed 2 nights in Nov 2025

10/10 Excellent

Reginald

Stayed 2 nights in Nov 2025

8/10 Good

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Viktor

Stayed 1 night in Nov 2025

2/10 Terrible

Paul

Stayed 3 nights in Oct 2025

10/10 Excellent

Jason

Stayed 2 nights in Oct 2025

10/10 Excellent

Wilfredo

Stayed 5 nights in Oct 2025

10/10 Excellent

federico

Stayed 4 nights in Oct 2025

10/10 Excellent

Bashar

Stayed 2 nights in Sep 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Desayuno bueno
Stayed 1 night in Sep 2025

10/10 Excellent

Andreas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

My

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

yousef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Vikram

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Business Hotel, outside the center

Everything was good. I paid for a superior room that was not available, but that's okay. Everything else was v good
Stayed 2 nights in Sep 2025

10/10 Excellent

sandor

Stayed 14 nights in Aug 2025

8/10 Good

Elias

Stayed 4 nights in Aug 2025

10/10 Excellent

Colette

Stayed 2 nights in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Brett

Disliked: Cleanliness, staff & service

Inconsistent service on check in/out. Upsetting.

I had a nice experience checking in and a very bad one checking out. Check in man confirmed all was correctly reserved and pre-paid. Check out girl said I needed to pay again. Despite repeatedly explaining she insisted that I had not. She went on saying that she needed the credit card that was swiped during check-in (wasn't) and got the dates wrong. My wife was shaken and upset. We were delayed leaving and unable to do our next objective. Otherwise fine.
Stayed 2 nights in Jul 2025