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Hotel Carlton Mayfair

Photo gallery for Hotel Carlton Mayfair

Buffet
Double Room
A dining area with two round tables, chairs, and a painting on the wall.
A hallway with a checkered floor, a staircase, and a door on the right.
Room amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • Housekeeping

Explore the area

View map
Stockumer Kirchstrasse 3, Düsseldorf, NW, 40474
  • Place, Messe Düsseldorf
    ‪6 min walk‬
  • Place, Congress Centre Duesseldorf
    ‪10 min walk‬
  • Place, Merkur Spiel-Arena
    ‪4 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪7 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

A hotel room with two beds, a small seating area, and a window with curtains.

Single Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

Individually furnished, desk, soundproofing, iron/ironing board

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About the area

Düsseldorf

At Hotel Carlton Mayfair you'll be 2 km (1.2 mi) from Merkur Spiel-Arena and 0.4 km (0.2 mi) from Messe Düsseldorf. Highlights at this hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, concierge services and a terrace. Other amenities include coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 9:00 AM. There's also the convenience of free parking nearby. .Attractions within a 10-minute drive of this 3-property class Stockum hotel include Rhine Promenade and Konigsallee.

What's nearby

  • Messe Düsseldorf - 6 min walk - 0.5 km
  • Aquazoo-Löbbecke-Museum - 7 min walk - 0.7 km
  • Congress Centre Duesseldorf - 10 min walk - 0.9 km
  • 39th Fusilier Memorial - 11 min walk - 1.0 km
  • Merkur Spiel-Arena - 4 min drive - 1.7 km

Getting around

  • Messe Ost-Stockumer Kirchstrasse U-Bahn - 1 min walk
  • Hubert-Hermes-Straße Düsseldorf Station - 7 min drive
  • Düsseldorf Intl. Airport (DUS) - 12 min drive

Restaurants

  • ‪VIP Lounge - ‬4 min drive
  • ‪Schnellenburg - ‬15 min walk
  • ‪Goldsheim Coffee - ‬17 min walk
  • ‪Hilton Executive Lounge - ‬3 min drive
  • ‪The ASH Düsseldorf - ‬2 min drive

About this property

Hotel Carlton Mayfair

As a guest of Hotel Carlton Mayfair, you'll find a terrace, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. The business-friendly Hotel Carlton Mayfair also features coffee/tea in common area, concierge services, and laundry facilities.

This 3-star Düsseldorf hotel is smoke free.

  • 1 building
  • 10 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • ATM
  • No smoking on site
Hotel Carlton Mayfair offers 10 accommodations with coffee/tea makers and complimentary slippers. Each accommodation is individually furnished. LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free offsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: EUR 12 per person
  • Coffee and tea in common areas

Things to do

  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In a regional park
  • On a river
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Ceiling fan
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Cots (infant beds) are available for EUR 8.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Crib (infant bed) fee: EUR 8.0 per day
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carlton Mayfair Duesseldorf
Hotel Carlton Mayfair
Hotel Carlton Mayfair Duesseldorf
Hotel Carlton Mayfair Hotel
Hotel Carlton Mayfair Düsseldorf
Hotel Carlton Mayfair Hotel Düsseldorf

Frequently asked questions

What is the cancellation policy at Hotel Carlton Mayfair?

Hotel Carlton Mayfair offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Carlton Mayfair?

The closest beach to Hotel Carlton Mayfair is Strandbad Wolfssee (14.2 km).

Does Hotel Carlton Mayfair serve breakfast?

Sure does, buffet breakfast is offered daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Hotel Carlton Mayfair?

No, Hotel Carlton Mayfair does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Carlton Mayfair?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Carlton Mayfair?

No, pets are not allowed.

Hotel Carlton Mayfair Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 24 out of 81 reviews
Rating 8 - Good. 39 out of 81 reviews
Rating 6 - Okay. 10 out of 81 reviews
Rating 4 - Poor. 3 out of 81 reviews
Rating 2 - Terrible. 5 out of 81 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent friendly service in a very clean and quiet hotel. It was nicer than represented in the photos. The breakfast was as exceptional as well:)
Stayed 1 night in Oct 2024
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr sauberes Zimmer, ganz nah zur Messe Düsseldorf.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Bashkim

slitet
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Daniela

Disliked: Cleanliness, amenities, property conditions & facilities
Einrichtung nicht mehr zeitgemäß (in die Jahre gekommen), verschliessene schmutzige Gardinen, kein Fahrstuhl, sehr steile schmale Treppe in untere u. obere Etagen, Frühstück nicht zu empfehlen, Instant-Kaffee ungenießbar
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stefanie

Liked: Cleanliness, amenities, property conditions & facilities
Sehr netter Empfang und flexible Anreise trotz Bahnverspätung. Alles unkompliziert. Schöne Unterkunft für unsere Zwecke (hauptsächlich auf dem Messegelände, kaum im Hotel gewesen). Frühstück haben wir nicht in Anspruch genommen.
Stayed 2 nights in May 2025
Verified

8/10 Good

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Sauberes Zimmer. Alles da, was man braucht. Es gibt sogar einen Wasserkocher und Kaffee/Tee im Zimmer. Trotz Hauptstraße vor dem Haus, war es bei geschlossenem Fenster sehr leise.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Personal, sauberes Zimmer

Kleines aber feines Zimmer mit allem was man so braucht, super freundliches Personal, wenn gewünscht jeden Tag Zimmerreinigung und Bettenreinigung möglich, sauberes Zimmer und Hotel; eigentlich werden nur Handtücher auf dem Boden getauscht, war bei mir doch auch mal anders, aber war okay, alles sauber und Zimmer wird nur gereinigt, wenn auch gewünscht; kann durch Schild an der Tür verneint werden; super freundliches Personal, grüßt immer und man kann jederzeit mit Wünschen und Fragen kommen, die bestmöglich beantwortet/umgesetzt werden; bin sehr zufrieden, würde wieder hingehen
Stayed 8 nights in Jul 2024
Verified

8/10 Good

carole

Liked: Cleanliness, property conditions & facilities
J'avais réservé sur agoda J'ai eu la surprise de devoir payer 100 euros de plus a mon arrivée pour deux jours pas cool sinon le personnel est gentille petit hotel propre mais pas de distributeur de boisson ou nourriture a l interieur par contre a cote de l hotel deux snacks proche du magasin aldi ou pharmacie
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gern wieder

Gute Lage zu Messe und Altstadt, Ein kleines Haus mit aufmerksamen Mitarbeitern, sauber und für unseren Anspruch passend. Leider kein Lift, aber zu bewältigen.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Sven - Ramona

Liked: Cleanliness, staff & service

Hotel sehr nah an den Messehallen

Direkt an der Messe (5 Minuten zu Fuß). Sehr schön ist der japanische Garten direkt vor dem Hotel. Gute Speiselokale in unmittelbarer Umgebung.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location and the old style building and rooms and keys. Very close to a nice authentic German restaurant and very authentic and quiet neighbourhood.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heel leuk verblijf hier gehad in dit kleinschalig hotel. Dichtbij metro , restaurants op wandelafstand. Ruime kamer met goede bedden, veel opbergruimte. Kleine attentie op bed. Vriendelijk personeel en heel net. Gekoelde dranken eventueel beschikbaar in gang. Goeie douche met lekker warm water. Handdoeken ruiken aangenaam fris en zijn superzacht. Ontbijt in buffetvorm was beperkt maar heel lekker. Geen lift aanwezig.Gratis parking voor de deur.
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Paula

Liked: Cleanliness, property conditions & facilities

Cerca del aeropuerto

Sirvió por estar cerca del aeropuerto que era nuestro objetivo. Si vas con equipaje es complicado que te envíen al 4to piso sin elevador
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Don't advise

The accomodation was ok for the price, it was clean and so...not it's not in the city but a bit far. Regarding the services, this was the weirdest personal I see in my life (I'm frequent traveler): Well, I was supposed to come late, so I call the hotel 7pm to announce that I will arrive midnight, the lady was nice on phone she explained that I've to use the bell so the guy on the line will open the door and I should find the key in the reception. When I arrived, I bell , no one answering, so I had to call, but the guy on the phone was so angry and saying that I'm calling on mid-night !!! Then the day after, I went down for breakfast is was so poor with some market biscuits...no one there to ask... Then I got a cleaning lady on my table asking me to leave before 11am because she has to clean the room and go for other job...
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Verified traveller

Expedia buchung war falsch, ich habe vom 20-21 6. gebucht, in dieser zEIT WAR GAR KEIN zIMMER VORHANDEN: bEI DER bUCHUNG IST DAS dATUM UMGESPRUNGEN; DA S SELBE HABE ICH AUCH BEI vALK HOTEL ERLEBT: nIE WIEDER eXSPEDIA: w: sCHALLMEY
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
I liked the level of care the landlady gave us when we arrived. She was a very efficient and nice lady
Stayed 1 night in Apr 2019
Verified

8/10 Good

Fabien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel proche de l'aéroport

Très bon hotel, réception fermé mais toujours un gardien pour vous ouvrir en cas d'arrivée tardive.
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Preis Leistung durch die Messe Nähe TOP. Altes hellhöriges Haus. Bad sehr alt, Schränke Ikea Style, Bett/ Matratze TIP TOP. Zum Übernachten reicht es. Würde wieder buchen aufgrund des günstigen Preises
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vriendelijk personeel. Dichtbij conference centre. De kamer is netjes en comfortabel
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carino pulito abbastanza confortevole colazione appena sufficiente
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klein und fein, sauber mit allem was man braucht. Freundliches Personal die sich engagieren für zufriede Gäste. Praktische Nähe zum Flughafen. Tramhaltestelle gleich um die Ecke.
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient to airport. Could improve on breakfast...e.g English breakfast
Stayed 1 night in Oct 2018
Verified

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient for three family members.

We absolutely loved the fact that we could get a triple single- bed room as my sisters and I were traveling together. The room was spacious and clean and we enjoyed being able to share the expenses of one room versus two. The only thing that was a little inconvenient was the small shower. But, for one night, we endured it.
Stayed 1 night in Feb 2018
Verified

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities, room comfort
GOOD SERVICE AND LOOKED AFTER ME EVEN THO I ARRIVED LATE, THANKS...
Stayed 1 night in Oct 2017
Verified

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities

Einfach, aber OK.

Sehr einfaches Hotel; der Preis ist durch die Nähe zur Messe wohl gerechtfertigt. Wir waren privat in Düsseldorf, und das Hotel war nur eine Straße von unseren Freunden entfernt. Die Zimmer nach hinten sind ruhig. Die Einrichtung ist schlicht und funktional. Die Straßenbahn fährt direkt vor der Tür.
Stayed 1 night in Jul 2017