Hotel Palm Premium

3.5 star property

Photo gallery for Hotel Palm Premium

A buffet with various food items including fruits, nuts, and deli meats.
A covered outdoor seating area with tables and chairs, a spiral staircase, and potted plants.
A hotel room with two beds, a TV mounted on the wall, and a window with black and white curtains.
A lobby with a red carpet, a black leather sofa, a marble column, a staircase with red steps, and a vertical striped wall.
A reception desk with a flat-screen TV, a cityscape painting, and a potted orchid.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Business services
  • Housekeeping
The current price is NZ$162
includes taxes & fees
7 July - 8 July

Explore the area

View map
Karlstrasse 4, Düsseldorf, NW, 40210
  • Place, Konigsallee
    ‪7 min walk‬
  • Place, Marktplatz
    ‪17 min walk‬
  • Place, Düsseldorf Christmas Market
    ‪17 min walk‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪18 min drive‬

Room options

Economy Double Room

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Economy Single Room, 1 Single Bed, Courtyard View

7.6 out of 10
Good
(5 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Superior Triple Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Standard Twin Room, Balcony

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Economy Triple Room

  • City view
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Comfort Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Single Room

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Studio

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Panoramic Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Superior Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Panoramic Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Düsseldorf

Hotel Palm Premium places you in the centre of Düsseldorf, within just a 10-minute stroll of Konigsallee and within 30 minutes of Marktplatz. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, a business centre and multilingual staff. Plus you'll find a hair salon, luggage storage and a lift. Buffet breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. .Places within a 30-minute walk of this 3.5-property class Stadtmitte hotel include Düsseldorf Christmas Market and Rhine Promenade.

What's nearby

  • Savoy Theater - 3 min walk - 0.3 km
  • Konigsallee - 7 min walk - 0.7 km
  • Marktplatz - 17 min walk - 1.5 km
  • Düsseldorf Christmas Market - 17 min walk - 1.5 km
  • Rhine Promenade - 6 min drive - 2.3 km

Getting around

  • Stresemannplatz Tram Stop - 1 min walk
  • Düsseldorf Central Station - 4 min walk
  • Düsseldorf Intl. Airport (DUS) - 25 min drive

Restaurants

  • ‪Kagaya - ‬3 min walk
  • ‪Ilha Formosa 臺灣寶島美食 - ‬3 min walk
  • ‪Restaurantalya - ‬3 min walk
  • ‪Phox Pho - ‬2 min walk
  • ‪The Code Agency - ‬1 min walk

About this property

Hotel Palm Premium

Public spaces have free WiFi. You'll find a business centre on site. Hotel Palm Premium also features multilingual staff, a hair salon, and an ATM.

This 3.5-star Düsseldorf hotel is smoke free.

  • 1 building
  • 39 guestrooms or units
  • 6 levels
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
Hotel Palm Premium offers 39 accommodations with complimentary bottles of water and a hairdryer. Each accommodation is individually furnished and decorated. 32-inch Smart televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

This Düsseldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 20 per day); discounts available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 16 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM
  • Hair salon
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Nearby parking fee: EUR 20 per day(1969 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Air conditioning is not provided
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Air conditioning is not provided. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Novum Hotel Plaza Düsseldorf Zentrum
Novum Hotel Plaza Düsseldorf Zentrum Duesseldorf
Novum Plaza Düsseldorf Zentrum
Novum Plaza Düsseldorf Zentrum Duesseldorf
Novum Hotel Plaza Düsseldorf Zentrum Düsseldorf
Novum Plaza Düsseldorf Zentrum Düsseldorf
Novum Plaza Düsseldorf Zentrum
Hotel Novum Hotel Plaza Düsseldorf Zentrum Düsseldorf
Düsseldorf Novum Hotel Plaza Düsseldorf Zentrum Hotel
Hotel Novum Hotel Plaza Düsseldorf Zentrum

Frequently asked questions

What is the cancellation policy at Hotel Palm Premium?

Hotel Palm Premium offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Palm Premium?

As of 6 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Palm Premium on 7 Jul 2026 start from NZ$162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Palm Premium?

The closest beach to Hotel Palm Premium is Strabeach (12.9 km).

Does Hotel Palm Premium serve breakfast?

Sure does, buffet brekkie is on offer weekdays between 7:00 AM and 9:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Palm Premium?

No, Hotel Palm Premium does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Palm Premium?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Palm Premium?

No, pets are not allowed.

Hotel Palm Premium Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 68 out of 123 reviews
Rating 8 - Good. 43 out of 123 reviews
Rating 6 - Okay. 11 out of 123 reviews
Rating 4 - Poor. 0 out of 123 reviews
Rating 2 - Terrible. 1 out of 123 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Cecil

Liked: Cleanliness, staff & service
Close to main station and choices of restaurants in walking distance.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't Take Breakfast, All staff very Good, Great Location Modern and Clean Hotel.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Voranan

Liked: Cleanliness
Great location
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Staff is super nice and ready to assist
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Close to everything, lots of food options especially Japanese. Really friendly staff, super clean hotel and a bargain for the price
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

ROSY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, cleanliness, easy communication, friendliness.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and welcoming.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service
The hotel is close enough to Little Tokyo so that you can walk easily throughout the neighborhood.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, hotel is very convenient for the train station or just as a base for going to other places or sports watching. Great value for money too!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Super close to everything
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Ilpo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff. Good connections. Close to the railway station. Nice family owned hotel fiiling
Stayed 1 night in May 2025
Verified

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walking distance to everything

Older hotel well maintained clean friendly staff
Stayed 1 night in May 2024
Verified

8/10 Good

Gareth

Liked: Cleanliness, staff & service

Good value

Hotel currently being upgraded so made it good value for money stay.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Anu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The room is clean and quiet. An early breakfast was arranged for us as the flight left early.
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value and service

Given the relatively low price i was sceptical about all the excellent reviews but they are warranted. Really excellent service, friendly staff, good location, spotless room, excellent value.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Shoji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suitable for long stay for me. A wide space, kitchen, near by station.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Bra
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and modern. The bathroom a Little small but efficient. The front desk personnel were helpful and clear
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

SUNNY

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and competent staff. Modern newly renovated room with comfortable bathroom. Windows have good noise insulation. Air condition is quiet and effective. Thank you, it was a good stay.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Boin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room with Kitchen

Kitchen was excellent. Toilette seating was uncomfortable due to the position of toilette roll holder which stick out to my shoulder position. Reception staff were great!
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great friendly reception

Near by Dusseldorf HBF. Studio type that was very spacious you can place luggage anywhere, and had everything required. Modern and clean bathroom. Just wish the heated dry rack worked though.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Briony Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice. Unfortunately no coffee pot in room. No ice available
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Balint

Liked: Cleanliness, staff & service, amenities
So the hotel itself was great. The staff was really nice, the room was fine for the price, the bed was comfy, everything was very clean. However, there is a club right next to the hotel, the Mazaga Club which is open and plays music until 5am on Saturday. So while I was hoping for a quiet night, I couldn't sleep because of the bass reverberating around the building. Maybe on other days this is not a problem or if you can sleep in noisy environments - sadly, I'm not one of them.
Stayed 1 night in Oct 2025