See all properties
Save

Mercure Hotel Düsseldorf Kaarst

4.0 star property

Photo gallery for Mercure Hotel Düsseldorf Kaarst

Front of property – evening/night
Miscellaneous
Lobby
Standard Room, 1 Queen Bed
Privilege, Suite, 1 Queen Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$131
includes taxes & fees
29 Mar - 30 Mar

Explore the area

View map
Königsberger Strasse 20, Kaarst, NW, 41564
  • Place, RS Speedworld
    ‪6 min walk‬
  • Place, Messe Düsseldorf
    ‪14 min drive‬
  • Place, Merkur Spiel-Arena
    ‪15 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪16 min drive‬

Room options

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

8.8 out of 10
Excellent
(13 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Privilege, Suite, 1 Queen Bed

Privilege, Suite, 1 Queen Bed

Privilege, Suite, 1 Queen Bed

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

You may also like

Ad
Buffet breakfast on weekdays (EUR 23 per person)

Mercure Hotel Düsseldorf City Nord

Stadtbezirk 6
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 783 reviews
The price is NZ$133
includes taxes & fees
1 Apr - 2 Apr
Mercure Hotel Düsseldorf City Nord

About the area

Kaarst

At Mercure Hotel Düsseldorf Kaarst, you'll be 14.4 km (9 mi) from Konigsallee and 14.6 km (9 mi) from Düsseldorf Christmas Market. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Carolus Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Bar High-Light is the hotel's own sports bar. Enjoy the indoor swimming pool and gym as well as access to bike hire and a playground. 15069 square feet (1400 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Kaarst hotel include Rhine Promenade and Stiftung Schloss Dyck.

What's nearby

  • RS Speedworld - 6 min walk - 0.5 km
  • Konigsallee - 12 min drive - 14.4 km
  • Rhine Promenade - 12 min drive - 15.0 km
  • Messe Düsseldorf - 14 min drive - 17.4 km
  • Merkur Spiel-Arena - 15 min drive - 17.9 km

Getting around

  • IKEA Kaarst Station - 9 min walk
  • Kaarst Mitte/Holzbüttgen S-Bahn - 20 min walk
  • Düsseldorf Intl. Airport (DUS) - 20 min drive

Restaurants

  • ‪IKEA Restaurant Kaarst - ‬4 min drive
  • ‪Die Krafts - ‬6 min drive
  • ‪Felicitas Steakhaus - ‬4 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Pizza Cab GmbH - ‬3 min drive

About this property

Mercure Hotel Düsseldorf Kaarst

Mercure Hotel Düsseldorf Kaarst offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 10 meeting rooms are available. Event space at this hotel measures 15069 square feet (1400 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Mercure Hotel Düsseldorf Kaarst. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kaarst hotel.

  • 1 building
  • 192 guestrooms or units
  • 4 levels
  • 15069 sq ft of conference space
  • 1400 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Hotel Düsseldorf Kaarst offers 192 accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Similar properties

Sauna, massages
Crowne Plaza Düsseldorf-Neuss by IHG
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.1 out of 5, Very good, 1,003 reviews
The price is NZ$140
includes taxes & fees
22 Mar - 23 Mar
Crowne Plaza Düsseldorf-Neuss by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (EUR 14 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar High-Light
  • Carolus Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre (15,069 square foot of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 24 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Secured self-parking fee: EUR 14.00 per day (in/out privileges)
  • Pet fee: EUR 24 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Radisson Düsseldorf Kaarst
Mercure Hotel Düsseldorf Kaarst
Mercure Düsseldorf Kaarst
Mercure Dusseldorf Kaarst
Mercure Hotel Düsseldorf Kaarst Hotel
Mercure Hotel Düsseldorf Kaarst Kaarst
Mercure Hotel Düsseldorf Kaarst Hotel Kaarst

Frequently asked questions

What is the cancellation policy at Mercure Hotel Düsseldorf Kaarst?

Mercure Hotel Düsseldorf Kaarst offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Hotel Düsseldorf Kaarst?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Düsseldorf Kaarst on 29 Mar 2026 start from NZ$131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Hotel Düsseldorf Kaarst?

Yep, Mercure Hotel Düsseldorf Kaarst has a secured self car park with in/out privileges for EUR 14.00 per day. A self car park is also available, for a fee.

Are there any beaches close to Mercure Hotel Düsseldorf Kaarst?

The closest beach to Mercure Hotel Düsseldorf Kaarst is Strabeach (16 km).

Does Mercure Hotel Düsseldorf Kaarst have a pool?

Mercure Hotel Düsseldorf Kaarst has an indoor pool.

Is Mercure Hotel Düsseldorf Kaarst family-friendly?

You bet! With amenities such as a playground and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mercure Hotel Düsseldorf Kaarst is a hit with families.

Does Mercure Hotel Düsseldorf Kaarst serve breakfast?

Sure does, buffet breakfast is on offer on weekdays between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Mercure Hotel Düsseldorf Kaarst?

No, Mercure Hotel Düsseldorf Kaarst does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Hotel Düsseldorf Kaarst?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Hotel Düsseldorf Kaarst?

Check-in begins at 3 PM. Check-out time is 12:30 PM.

Are pets allowed at Mercure Hotel Düsseldorf Kaarst?

Cats and dogs are welcome at Mercure Hotel Düsseldorf Kaarst, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Mercure Hotel Düsseldorf Kaarst Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 205 out of 537 reviews
Rating 8 - Good. 220 out of 537 reviews
Rating 6 - Okay. 77 out of 537 reviews
Rating 4 - Poor. 19 out of 537 reviews
Rating 2 - Terrible. 16 out of 537 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ibrahim

Stayed 2 nights in Nov 2025

10/10 Excellent

Bartlomiej

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best
Stayed 1 night in Dec 2025

8/10 Good

Eric, Miami Beach

Stayed 4 nights in Nov 2025

8/10 Good

Ibrahim

Stayed 1 night in Nov 2025

8/10 Good

Enmanuel, CUENCA

Liked: Cleanliness, amenities, property conditions & facilities
Buen lugar y las instalaciones excelentes! Súper cómodo. Únicamente fue costoso utilizar el servicio de lavandería.
Stayed 4 nights in Nov 2025

2/10 Terrible

Walid

Business traveller
Disliked: Cleanliness, staff & service, amenities
The hotel is in Kaarst not in Dusseldorf.. in terms of transportation and access it is not suitable at All,...people who works there are so rude and unprofessional.. you can an hour waiting to be check in with negligence from their part . As well they gave us a small room with a huge toilet,for disabled people .. they regused to change .awful hotelcand not recommended at all .
Stayed 1 night in Nov 2025

8/10 Good

Duncan

Business traveller
Liked: Cleanliness
Room was clean and comfortable. No complimentary water though, which is disappointing.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rafal

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean nice
Stayed 1 night in Oct 2025

4/10 Poor

Anja

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Too pricey for offering. Business-like hotel at freeway exit, but no service, no warmth, all digital process gone too far, running toilet (not fixed day 2), ridiculous parking cost, fluctuating water temp that got scorching hot. Ugh.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Mark

Liked: Staff & service
Built up area. It served a purpose and the dtaff were good. It was fine as somewhere to pass through
Stayed 1 night in Aug 2025

8/10 Good

Catrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Kohei, Henderson

Stayed 1 night in May 2025

10/10 Excellent

Gary C

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 10 nights in Feb 2025

4/10 Poor

Mark

Business traveller
Disliked: Staff & service, property conditions & facilities

Not a great hotel just convenient

I would not recommend. Restaurant has a very limited basic menu and was the same menu for the 2 nights I ate there. I asked reception for the shower gel in the bath to be filled up and they failed to fill it up after asking. The corridor was not heated and cold, decor very tired.
Stayed 4 nights in Feb 2025

6/10 Okay

Andreas

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Just OK.

Hotel was just OK for the 3 nights I stayed. If I had to stay there longer I would probably change hotel though. I requested through the app that I would like to have my room cleaned, I got an email confirmation that my request had been accepted, however this never happened. The toilet was leaking all the time and out of the 3 nights I stayed there, it was only the last night when the hot water was stable and consistent to have a shower. Bedside table and the desk that was in the room, had some sticky marks from glasses which apparently were from some sort of juice or beverage. On the bright side, the staff was really helpful, food at the restaurant for dinner and breakfast was really nice.
Stayed 3 nights in Jan 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient comfortable hotel

The hotel is convenient for Kaarst and is about 20 minutes taxi out of Dusseldorf. I’ve stayed many times and is comfortable. Most of the staff are very helpful and friendly. The breakfast staff are a little surly but efficient. The food from the restaurant is limited but very tasty and the server at dinner is always welcoming and friendly
Stayed 2 nights in Jan 2025

4/10 Poor

Richard

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, overpriced breakfast

I always enjoy staying at the mecure Kaarst. Staff are excellent. My only negative comment is that breakfast is way overpriced, including €7:50 for a cup of make-it-yourself coffee.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort

Conveniently located hotel

I enjoy staying at this hotel. The staff are friendly and welcoming. The food is very good, especially dinner
Stayed 3 nights in Aug 2024

2/10 Terrible

Siddharth, Miami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We reserved a double bed room but they sold out all the rooms before we arrived so we ended up in a twin room. The front desk staff was very accommodating but for a couple to sleep in 2 separate twin beds and then the coffee maker didn’t work so unfortunately we did not have a positive stay - high water pressure was the only positive aspect of the stay for us
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

8/10 Good

Zohair

Liked: Cleanliness, staff & service
Good experience
Stayed 3 nights in Jun 2024

10/10 Excellent

Daniel

Stayed 1 night in Jun 2024