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Mercure Hotel Düsseldorf Neuss

4.0 star property
Hotel in Neuss with 24-hour front desk and restaurant

Photo gallery for Mercure Hotel Düsseldorf Neuss

Bar (on property)
Property amenity
Terrace/patio
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Pet-friendly
The current price is NZ$123
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
Am Goldberg - Am Derikumer Hof 1, Neuss, NW, 41469
  • Konigsallee
    ‪11 min drive‬
  • Mitsubishi Electric Hall
    ‪11 min drive‬
  • Marina Düsseldorf
    ‪11 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room, Multiple Beds

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
Eco-friendly toiletries
Hairdryer
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Neuss

At Mercure Hotel Düsseldorf Neuss you'll be 2.4 km (1.5 mi) from Rhine and 4 km (2.5 mi) from Uedesheimer Rheinbogen. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. 3789 square feet (352 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Within a 15-minute drive of this 4-property class Neuss hotel, attractions include Marktplatz and Konigsallee.

What's nearby

  • Konigsallee - 10 min drive - 13.1 km
  • Mitsubishi Electric Hall - 11 min drive - 13.8 km
  • Marina Düsseldorf - 11 min drive - 14.1 km
  • Medienhafen - 11 min drive - 14.1 km
  • Marktplatz - 13 min drive - 14.4 km

Getting around

  • Neuss Holzheim Station - 7 min drive
  • Norf S-Bahn - 10 min walk
  • Düsseldorf Intl. Airport (DUS) - 28 min drive

Restaurants

  • ‪Plokami - ‬7 min drive
  • ‪Haus des Döners - ‬3 min drive
  • ‪Pizzeria Il Cavallo - ‬9 min drive
  • ‪Marmaris - ‬6 min drive
  • ‪Partitur im Gasthaus Engels - ‬7 min drive

About this property

Mercure Hotel Düsseldorf Neuss

Hotel in Neuss with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 6 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3789 square feet (352 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly Mercure Hotel Düsseldorf Neuss. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Neuss hotel.

  • 115 guestrooms or units
  • 5 levels
  • 3789 sq ft of conference space
  • 352 sq. m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Mercure Hotel Düsseldorf Neuss offers 115 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a hydromassage showerhead, and complimentary toiletries.

This Neuss hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 100 metres
  • Street parking available
  • Covered parking on site (EUR 6 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • Shopping

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,789 square feet of conference space
  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during July, August, September and October:
  • Bar/Lounge
  • Business centre
  • Dining venue
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day, plus a deposit of EUR 10 per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Covered self-parking fee: EUR 6 per day (in/out privileges)
  • Pet deposit: EUR 10 per night
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. For guests' safety, the property includes a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Duesseldorf Neuss
Mercure Hotel Duesseldorf Neuss
Mercure Hotel Neuss
Accor Duesseldorf Neuss
Mercure Hotel Düsseldorf Neuss
Mercure Düsseldorf Neuss
Mercure Dusseldorf Neuss Neuss
Mercure Hotel Düsseldorf Neuss Hotel
Mercure Hotel Düsseldorf Neuss Neuss
Mercure Hotel Düsseldorf Neuss Hotel Neuss

Frequently asked questions

What is the cancellation policy at Mercure Hotel Düsseldorf Neuss?

Mercure Hotel Düsseldorf Neuss offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Hotel Düsseldorf Neuss?

As of 9 Sept 2025, prices found for a 1-night stay for 2 adults at Mercure Hotel Düsseldorf Neuss on 14 Sept 2025 start from NZ$122.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Hotel Düsseldorf Neuss?

Yep, Mercure Hotel Düsseldorf Neuss has a covered self car park with in/out privileges for EUR 6 per day. Onsite parking is limited.

Are there any beaches close to Mercure Hotel Düsseldorf Neuss?

The closest beach to Mercure Hotel Düsseldorf Neuss is Paradiesstrand (6 km).

Does Mercure Hotel Düsseldorf Neuss serve breakfast?

Sure does, buffet breakfast is offered on weekdays from 6:00 AM to 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Mercure Hotel Düsseldorf Neuss?

No, Mercure Hotel Düsseldorf Neuss does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Hotel Düsseldorf Neuss?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Hotel Düsseldorf Neuss?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Mercure Hotel Düsseldorf Neuss?

Dogs are welcome at Mercure Hotel Düsseldorf Neuss, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Reviews

Mercure Hotel Düsseldorf Neuss Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 125 out of 506 reviews
Rating 8 - Good. 237 out of 506 reviews
Rating 6 - Okay. 97 out of 506 reviews
Rating 4 - Poor. 32 out of 506 reviews
Rating 2 - Terrible. 15 out of 506 reviews

Reviews

8/10 Good

Elhadi Gafar

Liked: Cleanliness
Good
Stayed 3 nights in May 2025

8/10 Good

YongLong

Business traveller
Liked: Staff & service
Water are not reprenish daily, Even after request. Breakfast is good with many varieties. Staff on floor is friendly.
Stayed 3 nights in May 2025

8/10 Good

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. There was no refrigerator iron in the room, but the staff was very accommodating.
Stayed 5 nights in Mar 2025

10/10 Excellent

Eliasu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

6/10 Okay

Sandeep

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Halime

Stayed 5 nights in Jul 2024

10/10 Excellent

Liam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Stayed 2 nights in Jul 2024

4/10 Poor

Steven

Stayed 5 nights in Jun 2024

8/10 Good

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property good,swimming pool not in use.Rooms would benefit from air conditioning.Bar & restaurant seldom open and little else around.
Stayed 3 nights in Jun 2024

8/10 Good

Dylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location seems quiet but only a 10 minute walk to Norf station and then direct to Dusseldorf or Cologne in 30 mins. Clean hotel and quiet too.
Stayed 5 nights in Jun 2024

10/10 Excellent

eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good !!!!

It was good !!!!
Stayed 4 nights in Jun 2024

8/10 Good

Jaime

Stayed 2 nights in May 2024

6/10 Okay

Peter

Stayed 4 nights in Mar 2024

8/10 Good

Mustafa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay with lovey breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
it is an excellent option for staying near dusseldorf at a better rate excellent breakfast and room confort
Stayed 2 nights in Oct 2023

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Average. Don’t pay for superior rooms

Paid extra for a room for 2 beds but it’s the same as the cheaper rooms with a bed and sofa bed. Bar was closed which was annoying and not mentioned when booking
Stayed 2 nights in May 2022

10/10 Excellent

Didier

Stayed 1 night in Apr 2022

8/10 Good

Sumeet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and stay

Great stay! The chef Waseem was so nice and helping every day. The staff would greet us daily and Waseem made sure he made us feel extra special!
Stayed 5 nights in Nov 2021

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice area

Very nice hotel and clean with great service and easy check-in. Very nice area as well.
Stayed 1 night in Sep 2021

2/10 Terrible

Timothy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lost all of my money

Could not travel due to coronavirus....lost all of my money as the Hotel would not refund. Hotels.com did not assist
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, neat and clean place. Very nice and polite staff.
Stayed 2 nights in Nov 2019

10/10 Excellent

Stephane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

SIMON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019