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Imperial Hotel

Property class: 4

Photo gallery for Imperial Hotel

A white building with the sign "IMPERIAL HOTEL" at the entrance.
Property video
A spacious dining hall with high ceilings, chandeliers, and a patterned carpet.
A hotel room with a bed, a desk, a chair, and a window with blinds.
A room with two wicker chairs, a small table with a vase of flowers, and a lamp.

Reviews

7.6 out of 10
Good

Popular amenities

  • Restaurant
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

View map
16 Devonshire Pl, Eastbourne, England, BN21 4AH
  • Place, Eastbourne Bandstand
    ‪2 min walk‬
  • Place, Eastbourne Beach
    ‪3 min walk‬
  • Place, Eastbourne Pier
    ‪7 min walk‬

Room options

View all photos for Standard Single Room

A hotel room with a bed, a desk, a chair, a TV, and a wardrobe.

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

A neatly made bed with a red and white checkered bedspread, two red pillows, and a white pillow. There is a wooden nightstand with a white phone and a small decorative item on it. A wall-mounted light fixture is visible on the left side of the bed.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a wardrobe, and a window with curtains.

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

A hotel room with three beds, a desk, a chair, a television, and a window with curtains.

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

A hotel room with two beds, a desk, a chair, and a shower area.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Apartment

A living room with a sofa, a wooden coffee table, a TV, and a dining area with chairs and a table.

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Premium Double Room

A bedroom with a bed, bedside table, desk, chair, and a window with curtains.

Premium Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room

A hotel room with two beds, a desk, a chair, a wardrobe, and a window with curtains.

Premium Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Room

  • Sleeps 10

Room

  • Sleeps 8

Room

  • Sleeps 10

About the area

Eastbourne

At Imperial Hotel you'll be within steps of Eastbourne Bandstand and Eastbourne Beach. Highlights at this hotel include a restaurant and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a porter/bellboy and a lift. Additionally, you'll find a coffee shop/cafe and a snack bar/deli. Each morning English breakfast is served between 8:30 AM and 9:00 AM. .Attractions within a 15-minute drive of this 4-property class Eastbourne City Centre hotel include South Downs National Park and Seven Sisters.

What's nearby

  • Eastbourne Bandstand - 2 min walk - 0.2 km
  • Eastbourne Beach - 3 min walk - 0.3 km
  • Devonshire Park Lawn Tennis Club - 7 min walk - 0.7 km
  • Eastbourne Pier - 7 min walk - 0.7 km
  • Congress Theatre - 7 min walk - 0.7 km

Getting around

  • Eastbourne Station - 10 min walk

Restaurants

  • ‪To the Rise Bakery - ‬4 min walk
  • Morgans Wine Bar
  • ‪Pomodoro e Mozzarella - ‬5 min walk
  • ‪Qualisea Fish Restaurant - ‬5 min walk
  • ‪The Soup Shack - ‬5 min walk

About this property

Imperial Hotel

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Imperial Hotel also features a porter and a lift.

This 4-star Eastbourne hotel is smoke free.

  • 113 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Imperial Hotel offers 113 accommodations with an iron/ironing board. 24-inch flat-screen televisions come with digital channels.

Bathrooms include baths or showers. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

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  • Housekeeping
  • 24/7 front desk
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The price is NZ$115
includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 8:30 AM to 9:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Travel cot

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 for adults and from GBP 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Imperial Hotel Hotel
Imperial Hotel Eastbourne
Imperial Hotel Hotel Eastbourne

Frequently asked questions

What is the cancellation policy at Imperial Hotel?

Imperial Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Imperial Hotel?

Yep, Imperial Hotel is a short 2-minute walk from Eastbourne Beach.

Is Imperial Hotel family-friendly?

You bet! With amenities such as a deli, as well as travel cots in the guestrooms, it's no surprise that Imperial Hotel is a hit with families.

Does Imperial Hotel serve breakfast?

Yeah, English brekkie is on offer daily from 8:30 AM to 9:00 AM.

Is there a free airport shuttle available at Imperial Hotel?

No, Imperial Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Imperial Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Imperial Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Imperial Hotel?

No, only service animals are allowed.

Imperial Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 30 reviews
Rating 8 - Good. 8 out of 30 reviews
Rating 6 - Okay. 9 out of 30 reviews
Rating 4 - Poor. 2 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my single room option everything I needed, a fan would have been useful was really warm in the room when I stay in August the height of summer. Shame there wasn’t any parking but fully understand as the roads were closed all weekend for the air show.staff on reception were lovely and welcoming.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast this morning was very poor but the room was good the entertainment was brilliant.
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Tony

Liked: Cleanliness
The Hotel specialises in coach tours. Many of their reviews are quite bad. But our room was clean. Spacious and well equipped. Only criticism is mains sockets near beds have been removed so cannot charge phones beside the beds.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Karl

Could do with a paint and update

Eastbourne is always lovely hotel was ok bit dated no pugs near bed had to bye a extension lead to dry my hair has no plug near mirror lifts were slow so had to walk up three flights of stairs shower was great bed was ok room a little small was ok for the money on short notice
Stayed 2 nights in May 2024
Verified review

4/10 Poor

Ami

Liked: Room comfort
Disliked: Cleanliness

Avoid is younger than 40

Dated hotel. No wifi in rooms. Very much geared up for elderly customers and coach trips. Bathroom in room boiling, towel rail on which couldnt be switched off. Dining room like a cattle market very busy. Came home with dogy tummy after having breakfast here.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

david

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
At arrival, the building was beautiful to behold- unbeknownst to us, it would hold a number of things that wouldnt quite match the outer beauty of the building. The staff were friendly enough, and the overall vibe in the lobby was cozy and gave a vintage vibe. After acquiring our keys, we made our way up the tiny (but charming) elevator and up to our room on the third floor. We arrived and opened our room door. The smell.of chamomile hung heavily in the air- but it wasnt unpleasant, just overpowering. It smelled old but not unclean. After closer inspection, we noticed that the door didnt even have an extra lock! How were to we to feel safe if we were going to leave our valuables here and sleep overnight without an extra security measure? We feel this should be implemented in all the rooms. The water pressure in the bathroom was very low and had a weak stream. The room overall was unbearably hot, and even though we opened the window, it made no difference. There was also no phone. Although no life threatening emergencies occured, we felt that there should be a phone if we needed additional help.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Paul

Liked: Cleanliness, room comfort

Friendly hotel

Hotel is well located with enthusiastic staff, but the establishment is a little bit tired
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was very clean when we arrived. The staff at reception were friendly and helpful. The location of the hotel is very convenient - it is 2 minutes walk to the beach and 10 minutes walk to Eastbourne Station. There are lots of shops around. I will definitely come back again
Stayed 3 nights in Nov 2021
Verified review

6/10 Okay

Mayada

Liked: Property conditions & facilities

Good

The hotel was good comfortable very close to the seaside and the town centre. We didn’t have breakfast at the hotel so I can’t give a review but I imagine it must be nice so all in all I give it a 👍
Stayed 2 nights in Aug 2021
Verified review

6/10 Okay

Ray

Disliked: Cleanliness, amenities, property conditions & facilities
The Hotel is old and tired. It is only a 2 star but a little TLC would easily bring it up to a 3 star. Staff were hit and miss and we felt like outsiders as the Hotel caters for Coach parties and we were independent travellers. No welcome pack in our flat, breakfast was not included and the staff were hit and miss - most were professional but a little grumpy and seemingly demotivated. Place was not clean, but not dirty, with little in place for social distancing and hygiene. All in all, over-priced but certainly not the worst place we have ever stayed. A lovely Victorian building with a lot of character.
Stayed 2 nights in Aug 2021
Verified review

8/10 Good

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really nice and polite. If someone arrives by car, the parking will cost you £2 for a day, they give scratch card, which is super cheap. Rooms and whole hotel needs a bit of update, but still it was very nice and clean. I would definitely stay here again, and it’s next to the sea, very good location.
Stayed 1 night in Aug 2021
Verified review

6/10 Okay

SUBRATA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rented a flat. large size, friendly staff, well maintained property. A few things were not upto the mark: 1. bright neons just outside the windows without a proper curtain, kept us awake at night 2. No view of the sea (can not be expected all the time anyway) 3. The name 'imperial' hotel itself is offensive! Brings back many unpleasant memories to those who are slightly aware of our historical past!
Stayed 3 nights in Aug 2021
Verified review

6/10 Okay

stephen

Liked: Cleanliness, staff & service
The imperial hotel is a hotel that has a lot of coach trips, really needs a bit of modernization. It just has not kept with the times. However, the service ok.
Stayed 2 nights in Aug 2021
Verified review

8/10 Good

Samantha

Liked: Cleanliness, staff & service, room comfort

Over all comfortable.

One night in a self catering apartment, recently decorated not to high standard. It was clean. Staff were helpful when asked as the kitchenette was not stocked with a few necessities such as washing-up liquid, dishwasher tabs. And things like salt and pepper would if been helpful. It has 3 rather high steps leading into the kitchen, which we were fine with, but not suitable for the less mobile. But over all a comfortable stay.
Stayed 1 night in Aug 2021
Verified review

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
the double room was very small and our private bathroom had a bathtub only. It is unbelievable that nowadays hotels don't provide sustainable solutions. I would not recommend this place. the very sad Breakfast is serviced at 8.30am, no other options, all guests at once, didn't feel very confortable with covid cases still going on…and check out at 10am!!! avoid this place, i cant say a single good thing…
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tennis Holiday

The original problem we had was rectified straightway. The overall stay was really nice and workers were all v.friendly. The older couple doing the tribute songs in the ballroom downstairs were very good also, had a nice night.. Will definitely go back there next year on the Tennis Sunday.
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Bob

Stayed 1 night in Oct 2024
Verified review

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

mariko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

O

Stayed 2 nights in Apr 2022
Verified review

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022