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Eliza House

3.0 star property
Hotel with a 24-hour front desk, 9-minute walk to Princes Street

Photo gallery for Eliza House

Standard Triple Room, Ensuite
Bathroom
Interior
Miscellaneous
Single Room, Ensuite | Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
14-16 Grosvenor Street, Haymarket, Edinburgh, Scotland, EH12 5EG
  • Place, Dean Village
    ‪7 min walk‬
  • Place, Princes Street
    ‪10 min walk‬
  • Place, George Street
    ‪11 min walk‬
  • Airport, Edinburgh (EDI)
    ‪22 min drive‬

Room options

View all photos for Single Room, Ensuite

Single Room, Ensuite | Bathroom

Single Room, Ensuite

Highlights

Separate bedroom
Daily housekeeping
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Ensuite

Bathroom

Standard Double Room, Ensuite

Highlights

Separate bedroom
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Highlights

Separate bedroom
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, Ensuite

Standard Triple Room, Ensuite

Standard Triple Room, Ensuite

Highlights

Separate bedroom
Daily housekeeping
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

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Exterior

Garner Edinburgh Haymarket by IHG

West End
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
3.9 out of 5, Good, 1,007 reviews
The price is NZ$141
includes taxes & fees
15 Jan - 16 Jan 2026
Garner Edinburgh Haymarket by IHG

About the area

Edinburgh

At Eliza House you'll be within just a 15-minute stroll of Princes Street and George Street. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Added amenities include a front desk safe. .Places within a 30-minute walk of this 3-property class West End hotel include Grassmarket and Edinburgh Castle.

What's nearby

  • Dean Village - 7 min walk - 0.7 km
  • Princes Street - 10 min walk - 0.9 km
  • George Street - 11 min walk - 1.0 km
  • Edinburgh Castle - 16 min walk - 1.4 km
  • Grassmarket - 16 min walk - 1.4 km

Getting around

  • Edinburgh Haymarket Station - 2 min walk
  • Haymarket Tram Station - 3 min walk
  • Edinburgh Airport (EDI) - 30 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪The Jolly Botanist - ‬2 min walk
  • ‪Platform 5 - ‬2 min walk
  • ‪Ryrie’s Bar - ‬2 min walk
  • ‪Wee Vault Edinburgh - ‬5 min walk

About this property

Eliza House

Hotel with a 24-hour front desk, 9-minute walk to Princes Street
Eliza House offers its guests multilingual staff and a front desk safe. Public spaces have free WiFi.

This 3-star Edinburgh hotel is smoke free.

  • 22 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • No smoking on site
Eliza House offers 22 accommodations. Housekeeping is provided on a daily basis.

Similar properties

Exterior
The Guards Hotel
  • Free Wi-Fi
  • Housekeeping
3.2 out of 5, 262 reviews
The Guards Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard and cash.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz Edinburgh
Ritz Hotel Edinburgh
Ritz Hotel Edinburgh
Ritz Edinburgh
Hotel Ritz Hotel Edinburgh
Edinburgh Ritz Hotel Hotel
Ritz
Hotel Ritz Hotel
Ritz Hotel
Eliza House Hotel
Eliza House Edinburgh
Eliza House Hotel Edinburgh

Frequently asked questions

Are there any beaches close to Eliza House?

The closest beach to Eliza House is Portobello Beach (6.8 km).

Is there a free airport shuttle available at Eliza House?

No, Eliza House does not offer an airport shuttle service.

What time are check-in & check-out at Eliza House?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Eliza House Reviews

Reviews

6.6
Rating 10 - Excellent. 101 out of 712 reviews
Rating 8 - Good. 246 out of 712 reviews
Rating 6 - Okay. 180 out of 712 reviews
Rating 4 - Poor. 114 out of 712 reviews
Rating 2 - Terrible. 71 out of 712 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

5.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristine

Stayed 3 nights in Sep 2025

4/10 Poor

Drewan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Place needs an upgrade half the lights didn’t work, the tap needed fixing to sink no towel rail
Stayed 1 night in Sep 2025

8/10 Good

Patricia, Dresden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that the location was only a two minute walk from the tram/train station in Haymarket. Staff was kind and room was very clean. Quiet location. Old building so the walk to our room was a bit of a maze but we chuckled about it. Would stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful en suite room with super tall ceilings! Maybe 2 minutes to walk to the train and tram stops. Very easy walk to the Castle area!
Stayed 4 nights in Aug 2025

10/10 Excellent

Natalie

Liked: Staff & service, property conditions & facilities
This is a convenient option for any visits to Edinburgh. The location next to the Haymarket station is perfect -- easily accessible by train and the airport buses. The hotel itself is a cute old building. I never managed to get hot water in my shower, but other than that I loved it.
Stayed 3 nights in Jul 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, slightly quirky hotel

Great value slightly quirky but It's the cheapest hotel in the area. Yes it could do with a lick of paint and bathrooms need an upgrade but it's clean. Best part is the manned reception with friendly helpful staff and real keys - no faffing with cards and codes. This was my 2nd stay, hope to be back again next year
Stayed 5 nights in Jun 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, not too far from the main tourist areas so you can easily walk, parking is expensive but it is everywhere in Edinburgh, the staff were nice and helpful and the rooms are a great size
Stayed 2 nights in Jun 2025

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in good walkable location. Quiet area. Restaurants close and transportation.
Stayed 3 nights in May 2025

8/10 Good

Robyn

Travelled with group
Disliked: Amenities, property conditions & facilities
The property is in a great location , we had an issue with our room that was rectified right away . The night person was awesome and friendly he was new and didn’t know the protocol asked us to check with the manager in the morning. She got a little defensive about it . Given the age of the building it is to be expected to have some quirks may I suggest new caulking around the tubs , check the tv reception in the rooms provide an avail channel guide , if you are booking and want to avoid 70 steep steps to your room request a mid level or lower floor to save the legs . Overall we had a pleasant stay .
Stayed 6 nights in May 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Old Fashioned Hotel, Great Location

Lovely old fashioned hotel on a lovely street. So near to Haymarket station. It is a great base for whatever you want to do in Edinburgh. Happy to recommend.
Stayed 1 night in May 2025

10/10 Excellent

Connie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Friendly desk staff. Comfortable hotel
Stayed 1 night in Apr 2025

8/10 Good

Kemper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice piece of heritage property that is so convenient for transportation and dining, and walking to Dean Village. Well worth the value compared to other properties around. Getting breakfast thrown in was a pleasant surprise. Wifi was a bit unstable where I was on the top floor and TV could be bigger.
Stayed 2 nights in Nov 2024

2/10 Terrible

adam

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Sam

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, comfortable environment and would come again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and cute, staff were nice and never any fuss. Nice quiet location with regular and close by trams, trains and buses to anywhere you need to get to in the city.
Stayed 2 nights in Oct 2024

8/10 Good

Enjoy Faith

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location. Comfortable bed and pillows. Quiet rooms. Had some free pastries and hot drinks by the reception. Downside is the weak flushing of the toilet and water can get too hot in the tap and the hot and cold faucet are separate so you cannot mixed them to control the temperature.
Stayed 3 nights in Oct 2024

4/10 Poor

John

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This property needs a little tender loving care. Serviceable, but needs a lot of work to bring it up to the prices they are charging.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

John, London

Travelled with partner
Liked: Cleanliness, staff & service
A nice hotel in a building with a lot of character. I liked the retro feel of the bedrooms but can see why other may say it's dated. It does have a lot of stairs and no elevator (as advertised) but this was not an issue for us. Staff were welcoming and helpful throughout our stay. The location is good at about 20mins walk to the Scott monument or Grassmarket.
Stayed 3 nights in Aug 2024

8/10 Good

Mary A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room 21 at the Top of the Stairs

The good: quiet, comfortable, friendly and close to the tram system. I felt safe and comfortable. They are not kidding about the stairs! There are a lot of them!
Stayed 4 nights in Jul 2024

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, staff & service
Fabulous location about 1.5 miles from Royal Mile. Older building with a lot of character - very "scottish".
Stayed 1 night in Jul 2024

8/10 Good

Miranda

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Nia

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Mid

Smells like a nursing home. Seems to be falling apart a bit. The beds were soft and the staff carried our bags to our room because there is no elevator. Overall a nice stay. Shower curtains need to be changed.. moldy. Great location!
Stayed 1 night in Jul 2024