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HI Express El Paso Downtown by IHG

Property class: 2.5

Photo gallery for HI Express El Paso Downtown by IHG

A modern indoor patio area with glass walls, seating, and a view of the outside.
A Holiday Inn Express hotel with a modern design, featuring multiple floors and a prominent sign on the side.
A modern breakfast area with a blue wall, a bakery section, and a refrigerator.
A modern lobby with a reception desk, a blue accent wall, and a reception area with a counter and shelves.
A spacious lobby with a modern design, featuring a light-colored tiled floor, blue and white pillars, and orange seating areas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$199
includes taxes & fees
26 Oct - 27 Oct

Explore the area

View map
409 E Missouri Ave, El Paso, TX, 79901
  • Place, Plaza Theater
    ‪7 min walk‬
  • Place, Abraham Chavez Theater
    ‪7 min walk‬
  • Place, Southwest University Park
    ‪7 min walk‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

A hotel room with a wooden headboard, two white pillows, a bedside table with a digital clock and a telephone, and a folded white towel.

Standard Room

9.0 out of 10
Wonderful
(26 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a bed, a blue sofa, a bedside table with a lamp, and a wall-mounted phone.

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

A hotel room with a wooden headboard, two white pillows, a bedside table with a digital clock and a telephone, and a folded white towel.

Standard Room, 2 Queen Beds (Extra Floor Space)

7.6 out of 10
Good
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a blue sofa, a bedside table with a lamp, and a wall-mounted phone.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(50 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with a wooden headboard, two white pillows, a bedside table with a digital clock and a telephone, and a folded white towel.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(56 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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About the area

El Paso

HI Express El Paso Downtown by IHG puts you in the heart of El Paso, within just a 10-minute stroll of San Jacinto Plaza and Sensorium. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Other amenities include dry cleaning/laundry services, multilingual staff and a gift shop. .Attractions within a 10-minute drive of this Downtown El Paso hotel include Paso del Norte International Bridge and Sun Bowl Stadium.

What's nearby

  • El Paso Symphony Orchestra - 5 min walk - 0.5 km
  • Plaza Theater - 7 min walk - 0.6 km
  • Abraham Chavez Theater - 7 min walk - 0.6 km
  • Southwest University Park - 7 min walk - 0.6 km
  • Judson F. Williams Convention Center - 9 min walk - 0.8 km

Getting around

  • El Paso Union Depot - 18 min walk
  • El Paso International Airport (ELP) - 16 min drive

Restaurants

  • ‪Barrio Eats & Drinks - ‬5 min walk
  • ‪Taconeta - ‬5 min walk
  • ‪Coffee Box - ‬6 min walk
  • ‪The Pizza Joint, Downtown - ‬3 min walk
  • ‪Mamacitas - ‬4 min walk

About this property

HI Express El Paso Downtown by IHG

WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1200 square feet (108 square metres) and includes conference space. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly HI Express El Paso Downtown by IHG. Free self parking is available.

This El Paso hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 9 levels
  • Conference rooms
  • 1200 sq ft of conference space
  • 108 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Gift shop
  • Lift
  • No smoking on site
HI Express El Paso Downtown by IHG offers 112 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

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  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

Frequently asked questions

What is the cancellation policy at HI Express El Paso Downtown by IHG?

HI Express El Paso Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HI Express El Paso Downtown by IHG?

As of 29 Sept 2026, prices found for a 1-night stay for 2 adults at HI Express El Paso Downtown by IHG on 26 Oct 2026 start from NZ$199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HI Express El Paso Downtown by IHG?

Yep, HI Express El Paso Downtown by IHG has a free self car park.

Does HI Express El Paso Downtown by IHG serve breakfast?

You bet, free buffet breakfast is on offer weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at HI Express El Paso Downtown by IHG?

No, HI Express El Paso Downtown by IHG does not offer an airport shuttle service.

What time are check-in & check-out at HI Express El Paso Downtown by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at HI Express El Paso Downtown by IHG?

No, only service animals are allowed.

HI Express El Paso Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 596 out of 1007 reviews
Rating 8 - Good. 206 out of 1007 reviews
Rating 6 - Okay. 84 out of 1007 reviews
Rating 4 - Poor. 68 out of 1007 reviews
Rating 2 - Terrible. 53 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there if passing through again. Very clean and good area
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Good value.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, breakfast was fresh, rooms clean, and close to everything down town
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfy room, free breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel to stay in
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, easy stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service nice people clean rooms very comfortable welcoming
Stayed 1 night in May 2026
Verified review

6/10 Okay

Breakfast was great. Staff was helpful finding me parking when I got in late at night.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable breakfast was good
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing everything was clean smelled great and the staff was very nice!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel room for staying, walking distance from the theater.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very ceam room, beds were nice room was spacious and breakfast was on point
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, friendly staff and good breakfast
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice: eggs, waffles, oatmeal, cereal, coffee, fruit. The staff allowed us to check-in an hour early and were helpful with extra towels.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great stay. Pool was open for use. Love that. Staff was helpful even late night.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room spacious, bed comfy, and clean all around. Breakfast was perfect
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property was very clean but the lobby was too hot at all times.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, attentive and courteous staff, nice breakfast, clean lobby and walking distance to restaurants and bars.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Rooms are clean and staff super friendly
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was excellent, but the breakfast was just amazing
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
clean room, very nice staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great views, good breakfast, nice staff.
Stayed 3 nights in Jul 2025