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HI Express El Paso Downtown by IHG

2.5 star property

Photo gallery for HI Express El Paso Downtown by IHG

Property amenity
Exterior
Free daily buffet breakfast
Desk, iron/ironing board, free cots/infant beds, free WiFi
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$198
includes taxes & fees
20 Apr - 21 Apr

Explore the area

View map
409 E Missouri Ave, El Paso, TX, 79901
  • Place, Plaza Theater
    ‪7 min walk‬
  • Place, Abraham Chavez Theater
    ‪7 min walk‬
  • Place, Judson F. Williams Convention Center
    ‪9 min walk‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

8.8 out of 10
Excellent
(24 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds (Extra Floor Space)

7.4 out of 10
Good
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(38 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(42 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About the area

El Paso

HI Express El Paso Downtown by IHG puts you in the heart of El Paso, within just a 10-minute stroll of San Jacinto Plaza and Sensorium. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Other amenities include dry cleaning/laundry services, multilingual staff and a gift shop. .Attractions within a 10-minute drive of this Downtown El Paso hotel include Paso del Norte International Bridge and Sun Bowl Stadium.

What's nearby

  • Southwest University Park - 7 min walk - 0.6 km
  • Plaza Theater - 7 min walk - 0.6 km
  • Abraham Chavez Theater - 7 min walk - 0.6 km
  • Judson F. Williams Convention Center - 9 min walk - 0.8 km
  • El Paso Downtown Artist and Farmer's Market - 12 min walk - 1.1 km

Getting around

  • El Paso Union Depot - 18 min walk
  • El Paso International Airport (ELP) - 16 min drive

Restaurants

  • ‪Barrio Eats & Drinks - ‬5 min walk
  • ‪Taconeta - ‬5 min walk
  • ‪Coffee Box - ‬6 min walk
  • ‪Weso Steakhouse - ‬4 min walk
  • ‪Cónico Cocina Mexicana - ‬4 min walk

About this property

HI Express El Paso Downtown by IHG

WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1200 square feet (108 square metres) and includes conference space. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly HI Express El Paso Downtown by IHG. Free self parking is available.

This El Paso hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 9 levels
  • Conference rooms
  • 1200 sq ft of conference space
  • 108 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Gift shop
  • Lift
  • No smoking on site
HI Express El Paso Downtown by IHG offers 112 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Similar properties

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Aloft El Paso Downtown
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  • Free Wi-Fi
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4.4 out of 5, Excellent, 1,003 reviews
The price is NZ$233
includes taxes & fees
24 Apr - 25 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

Frequently asked questions

What is the cancellation policy at HI Express El Paso Downtown by IHG?

HI Express El Paso Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HI Express El Paso Downtown by IHG?

As of 29 Mar 2026, prices found for a 1-night stay for 2 adults at HI Express El Paso Downtown by IHG on 20 Apr 2026 start from NZ$198, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HI Express El Paso Downtown by IHG?

Yep, HI Express El Paso Downtown by IHG has a free self car park.

Does HI Express El Paso Downtown by IHG serve breakfast?

You bet, free buffet breakfast is on offer weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at HI Express El Paso Downtown by IHG?

No, HI Express El Paso Downtown by IHG does not offer an airport shuttle service.

What time are check-in & check-out at HI Express El Paso Downtown by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at HI Express El Paso Downtown by IHG?

No, only service animals are allowed.

HI Express El Paso Downtown by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 516 out of 1002 reviews
Rating 8 - Good. 203 out of 1002 reviews
Rating 6 - Okay. 110 out of 1002 reviews
Rating 4 - Poor. 93 out of 1002 reviews
Rating 2 - Terrible. 80 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, attentive and courteous staff, nice breakfast, clean lobby and walking distance to restaurants and bars.
Stayed 1 night in Dec 2025

10/10 Excellent

Seo Young

Stayed 1 night in Dec 2025

2/10 Terrible

jeter

Check in was at 3, I arrived at 4 and It took 20 minutes for my room to be available.
Stayed 1 night in Dec 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service
The place was in a good location, clean, the staff was nice....BUT man that highway is LOUD!!! We had a sound machine on high and still could barely sleep. It's a bummer they didn't use better quality windows. The place should be half price for how loud it is.
Stayed 1 night in Dec 2025

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, amenities
Breakfast was better than expected. Staff was awesome and helpful!
Stayed 1 night in Dec 2025

10/10 Excellent

Qianlei

Liked: Cleanliness, amenities, property conditions & facilities
yes to all.
Stayed 1 night in Dec 2025

8/10 Good

Francisco

Stayed 2 nights in Dec 2025

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great customer service from all the staff. Older property but still very good. Great location!
Stayed 1 night in Dec 2025

10/10 Excellent

Marcy

Stayed 1 night in Dec 2025

8/10 Good

Shailender

Stayed 3 nights in Dec 2025

2/10 Terrible

Adrian

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Parking lot was horrible was very limited
Stayed 2 nights in Dec 2025

10/10 Excellent

Roberto

Stayed 1 night in Dec 2025

10/10 Excellent

Osvaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Segunda vez y esperemos volver
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Stayed 2 nights in Dec 2025

6/10 Okay

Farrah Lozano

Liked: Cleanliness, property conditions & facilities
Good location downtown. Everything is walking distance. Hotel was somewhat presentable. Unfortunately, rooms weren't ready for us to check in by 3pm. Had to wait a momentvfor housekeeping to catch up. The Hotel attendant was rather nice and apologetic. Only 1 elevator worked and it was non stop due to the volume of people. The sairs to go up were located outside. I wasn't happy. We get our room and the space is nice. They layout is nice. Great picture window. It was comfortable to some extent. I recommend this place if your in a budget. Do not stay if you have to pay more than $100 a night.
Stayed 1 night in Dec 2025

2/10 Terrible

Bryant

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty very noisy redicoulus
Stayed 1 night in Dec 2025

4/10 Poor

Gladys

Stayed 1 night in Dec 2025

8/10 Good

LISHA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Bed and pillows are Comfy. Fairly quiet. Good breakfast. Free parking. Small gym but functional. Only one elevator was functioning when we were there but it didn’t seem to be a problem. Maybe if the front desk people Were a little more friendly would be nice.
Stayed 2 nights in Dec 2025

8/10 Good

Elisabeth

Liked: Staff & service
The 2 gentlemen who did our check-in and check-out were amazing. The breakfast was just ok. The lady was by herself on a very busy Saturday morning which to me was ludacris. The fountain was not working on both days we had breakfast, the potatoes were not enough cooked, the food was coming out too slowly because she was by herself. Not the best experience there. The rooms are ok and would be better if housekeeping would do a deep clean of the doors and floors once on a while. Same thing with the elevator. Never seen such a dirty floor in a city it has not rain. Not the place to stay if you're looking for quiet. It's right by the freeway and the windows are not designed to cut out the noise even from the 8th floor. Overall our stay was just ok.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities
Everything was perfect!
Stayed 1 night in Dec 2025

10/10 Excellent

Andres

Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Nov 2025

2/10 Terrible

David

Malo
Stayed 1 night in Nov 2025

10/10 Excellent

Javier

Stayed 2 nights in Nov 2025

10/10 Excellent

luis

Stayed 1 night in Dec 2025