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Holiday Inn Chicago Northwest-Elgin by IHG

3.0 star property
Hotel with 2 restaurants, in the vicinity of Hemmens Cultural Center

Photo gallery for Holiday Inn Chicago Northwest-Elgin by IHG

Serves lunch and dinner
Indoor pool, pool loungers
Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
The current price is NZ$188
includes taxes & fees
18 Jan - 19 Jan 2026

Explore the area

View map
495 Airport Rd, Elgin, IL, 60123
  • Place, Advocate Sherman Hospital
    ‪4 min drive‬
  • Place, Santa's Village
    ‪5 min drive‬
  • Place, Hemmens Cultural Center
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(44 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Communications)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Mobility Accessible (Communications)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Walk-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed (Walk-In Shower)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Premium bedding
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
  • 36 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(48 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Premium bedding
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications Accessible)

Suite, 1 King Bed, Roll-in Shower (Communications Accessible)

Suite, 1 King Bed, Roll-in Shower (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Transfer Shower (Mobility Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Transfer Shower (Mobility Accessible)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Roll-in Shower (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 Single Bed

Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Holiday Inn Express & Suites Chicago West - St Charles by IHG

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4.3 out of 5, Excellent, 617 reviews
The price is NZ$163
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4 Jan - 5 Jan 2026
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About the area

Elgin

At Holiday Inn Chicago Northwest-Elgin by IHG, you'll be 4.8 km (3 mi) from Hemmens Cultural Center and 6.2 km (3.8 mi) from Grand Victoria Casino. Highlights at this hotel include 2 restaurants, an indoor swimming pool and free self-parking. .Bennigans serves American cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Hot tub and pool loungers. 9688 square feet (900 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available at weekends between 7:00 AM and 10:30 AM. .Sights within a 10-minute drive of this 3-property class Elgin hotel include Santa's Village and Arboretum of South Barrington.

What's nearby

  • Advocate Sherman Hospital - 4 min drive - 6.0 km
  • Sherman Hospital - 4 min drive - 6.0 km
  • Santa's Village - 5 min drive - 7.4 km
  • Hemmens Cultural Center - 5 min drive - 4.5 km
  • NOW Arena - 6 min drive - 9.2 km

Getting around

  • Elgin National Street Station - 8 min drive
  • Chicago O'Hare International Airport (ORD) - 31 min drive

Restaurants

  • ‪Maple & Hash - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Culver's - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Lina's Filipino Marketplace - ‬4 min drive

About this property

Holiday Inn Chicago Northwest-Elgin by IHG

Hotel with 2 restaurants, in the vicinity of Hemmens Cultural Center
Holiday Inn Chicago Northwest-Elgin by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 9688 square feet (900 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Chicago Northwest-Elgin by IHG. Free self parking is available.

  • 1 building
  • 243 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Conference rooms
  • 9688 sq ft of conference space
  • 900 sq. m of conference space
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Bar or lounge
Holiday Inn Chicago Northwest-Elgin by IHG offers 243 accommodations with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 14 for adults and USD 5.95 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bennigans
  • Crystals

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 9,688 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: USD 60.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 75.00 and a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14.00 for adults and from USD 5.95 for children
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 75 per pet (varies based on length of stay) plus a one-off USD75.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chicago Northwest-Elgin
Holiday Inn Hotel Northwest-Elgin Chicago
Elgin Holiday Inn
Holiday Inn Chicago Northwest
Holiday Inn Elgin
Holiday Inn Chicago Northwest-Elgin Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Chicago Northwest-Elgin by IHG?

Holiday Inn Chicago Northwest-Elgin by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Chicago Northwest-Elgin by IHG?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Chicago Northwest-Elgin by IHG on 18 Jan 2026 start from NZ$187.5, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Chicago Northwest-Elgin by IHG?

Yep, Holiday Inn Chicago Northwest-Elgin by IHG has a free self car park.

Are there any beaches close to Holiday Inn Chicago Northwest-Elgin by IHG?

The closest beach to Holiday Inn Chicago Northwest-Elgin by IHG is Main Beach (18.3 km).

Does Holiday Inn Chicago Northwest-Elgin by IHG have a pool?

Holiday Inn Chicago Northwest-Elgin by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Holiday Inn Chicago Northwest-Elgin by IHG?

Holiday Inn Chicago Northwest-Elgin by IHG features an indoor pool, 1 hot tub and 2 restaurants.

What makes Holiday Inn Chicago Northwest-Elgin by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn Chicago Northwest-Elgin by IHG.

Is Holiday Inn Chicago Northwest-Elgin by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Chicago Northwest-Elgin by IHG is a hit with families.

Does Holiday Inn Chicago Northwest-Elgin by IHG serve breakfast?

Yep, buffet brekkie is served at weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Holiday Inn Chicago Northwest-Elgin by IHG?

No, Holiday Inn Chicago Northwest-Elgin by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Chicago Northwest-Elgin by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Chicago Northwest-Elgin by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Holiday Inn Chicago Northwest-Elgin by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1006 reviews
Rating 8 - Good. 217 out of 1006 reviews
Rating 6 - Okay. 63 out of 1006 reviews
Rating 4 - Poor. 20 out of 1006 reviews
Rating 2 - Terrible. 38 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jacob

Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Ben

Stayed 1 night in Sep 2025

8/10 Good

Jan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, itself, was nice. Paying $14.00/person for a continental breakfast was kind of disappointing.
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, helpful staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Jerry, Kearney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I paid Expedia $170 to rent a room at this Holiday Inn for one night. When I got to this Holiday Inn, they did not have a room reserved and charged me an additional $215 for on night. I paid twice and had no help from the Holiday Inn desk to resolve the problem. Can Expedia help me?
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Angeles

Liked: Cleanliness, property conditions & facilities
I love it
Stayed 1 night in Jun 2025

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

The hotel is very clean, pool are is really nice!
Stayed 1 night in Sep 2025

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rosibeth, elgin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

jennipher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Nevaeh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
hot tub was cold at that point should’ve stayed in the pool ,there was stains in my hotel bed n pillow's overall it was fine but idk if id go back because i mostly went to get a relax day away especially for the hot tub and that really just kinda ruined it
Stayed 1 night in Aug 2025

6/10 Okay

Mary

Stayed 1 night in Aug 2025

10/10 Excellent

OLADELE

Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful hotel, very clean. Only thing is that the pool had too much chlorine, eyes were burning while in there.
Stayed 1 night in Aug 2025

10/10 Excellent

Jamie

Stayed 1 night in Aug 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities
Really enjoy when I stay here.
Stayed 1 night in Aug 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
It was very close to the wedding reception we attended and the price was very reasonable.
Stayed 1 night in Aug 2025

10/10 Excellent

Charetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice pool, workout area, fairly friendly staff, very clean, even had room service. Again the room was very clean, which I very much enjoy! I did notice all the "black people" were put on one floor. Intriguing, it didn't too much bother me (just an observation really) as this area is moderately known to be fairly segregated, yes still in 2025. And all of us "blacks" were pleasant and friendly. Maybe I like it better this way over all. Just a heads up, don't be surprised if this happens. Of course if I were to mention it to management. I'd most likely get a " oh that's just a coincidence or we apologize, we didn't intend it". Maybe that's all true, who knows... Either way no need to apologize, it did not make the service or the cleanliness or overall experience any less than 4/5 stars. Maybe it was better that way. Let's be real, America, and particularly the Chicagoland area, still has a problem and sometimes being with people who accept you feels better anyhow. If I may make a suggestion. If you are going to group us all together, remember there are two types of us. The friendly, hard-working, less dramatic bunch and the louder, less desirable, trouble makers. Don't just group us all together, there are different types of all groups of people on the planet. I strayed off topic a bit. Great stay overall!
Stayed 1 night in Aug 2025