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Macdonald Craxton Wood Hotel & Spa, Chester

Property class: 4

Photo gallery for Macdonald Craxton Wood Hotel & Spa, Chester

A large, multi-story building with a covered patio area and a well-maintained lawn in front.
Property video
A modern lounge area with leather chairs and ottomans, large windows, and a view of the outdoors.
Two people sitting on a circular mosaic table in a room with tiled walls and a wooden bench.
A room with a table set for tea service, a bookshelf, and a red armchair.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is NZ$165
includes taxes & fees
19 Nov - 20 Nov

Explore the area

View map
Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB
  • Place, Burton Mere Wetlands
    ‪2 min drive‬
  • Place, The Wirral Country Park
    ‪8 min drive‬
  • Place, Chester Zoo
    ‪12 min drive‬
  • Airport, Manchester (MAN)
    ‪63 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed (Deluxe King)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 1 Double Bed (Deluxe King)

8.8 out of 10
Excellent
(9 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Standard King)

A hotel room with a bed, two armchairs, a small table, a TV, and a window with curtains.

Standard Room, 1 King Bed (Standard King)

8.8 out of 10
Excellent
(23 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Super Deluxe King)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 1 King Bed (Super Deluxe King)

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed (Standard Single)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Single Bed (Standard Single)

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed (Standard Double Family 3)

A hotel room with two beds, a desk with a computer, a chair, and a television.

Standard Room, 1 Double Bed (Standard Double Family 3)

8.6 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Single Beds, Accessible (Accessible Twin)

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Room, 2 Single Beds, Accessible (Accessible Twin)

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (Standard Double)

A hotel room with a bed, two armchairs, a small table, a TV, and a window with curtains.

Standard Room, 1 Double Bed (Standard Double)

7.2 out of 10
Good
(11 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Super Deluxe Double)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 1 Double Bed (Super Deluxe Double)

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

A hotel room with a large bed, a desk with a television, a chair, and a window with curtains.

Superior Suite, 1 Double Bed (Super Deluxe Suite)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Ellesmere Port

At Macdonald Craxton Wood Hotel & Spa, Chester you'll be within a 20-minute walk of Burton Mere Wetlands and 4.1 km (2.6 mi) from The Wirral Country Park. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include body wraps and body scrubs along with aromatherapy and mani/pedis. The restaurant, Craxton Wood Grill, serves British cuisine and is open for breakfast and dinner. The Cocktail Bar & Lounge is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the gym and sauna as well as access to mini golf and aerobics classes. Business amenities include meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 4-property class Ellesmere Port hotel, attractions include Cheshire Oaks Designer Outlet and Chester Zoo.

What's nearby

  • Burton Mere Wetlands - 2 min drive - 2.0 km
  • The Wirral Country Park - 8 min drive - 5.1 km
  • Hadlow Road Railway Station - 9 min drive - 5.4 km
  • Chester Zoo - 12 min drive - 11.4 km
  • Blue Planet Aquarium - 13 min drive - 10.0 km

Getting around

  • Little Sutton Station - 5 min drive
  • Manchester Airport (MAN) - 43 min drive

Restaurants

  • ‪The Crafty Tavern Limited - ‬5 min drive
  • ‪Subway - ‬7 min drive
  • ‪The Cheshire Yeoman - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪The Nag's Head - ‬4 min drive

About this property

Macdonald Craxton Wood Hotel & Spa, Chester

Macdonald Craxton Wood Hotel & Spa, Chester offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A sauna, a terrace, and tour/ticket assistance are also featured at the business-friendly Macdonald Craxton Wood Hotel & Spa, Chester. Self parking is free.

This 4-star Ellesmere Port hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1999
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Macdonald Craxton Wood Hotel & Spa, Chester offers 72 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Ellesmere Port hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craxton Wood Grill
  • The Cocktail Bar & Lounge

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craxton
Craxton Wood
Macdonald Craxton
Macdonald Craxton Wood
Macdonald Craxton Wood Ellesmere Port
Macdonald Craxton Wood Hotel
Macdonald Craxton Wood Hotel Ellesmere Port
Macdonald Craxton Wood Hotel Spa
Macdonald Craxton Wood Hotel & Spa, Chester Hotel
Macdonald Craxton Wood Hotel & Spa, Chester Ellesmere Port

Frequently asked questions

What is the cancellation policy at Macdonald Craxton Wood Hotel & Spa, Chester?

Macdonald Craxton Wood Hotel & Spa, Chester offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Macdonald Craxton Wood Hotel & Spa, Chester?

As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at Macdonald Craxton Wood Hotel & Spa, Chester on 19 Nov 2026 start from NZ$165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Macdonald Craxton Wood Hotel & Spa, Chester?

Yep, Macdonald Craxton Wood Hotel & Spa, Chester has a free self car park.

Are there any beaches close to Macdonald Craxton Wood Hotel & Spa, Chester?

The closest beach to Macdonald Craxton Wood Hotel & Spa, Chester is Tranmere Beach (12.9 km).

Is there a spa on site at Macdonald Craxton Wood Hotel & Spa, Chester?

Yep, there is an onsite spa at Macdonald Craxton Wood Hotel & Spa, Chester. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Macdonald Craxton Wood Hotel & Spa, Chester have a pool?

Macdonald Craxton Wood Hotel & Spa, Chester has an indoor pool.

What luxury perks are available at Macdonald Craxton Wood Hotel & Spa, Chester?

Macdonald Craxton Wood Hotel & Spa, Chester features a full-service spa, a health club and an indoor pool.

What makes Macdonald Craxton Wood Hotel & Spa, Chester a romantic place to stay?

Couples spa treatments and garden-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Macdonald Craxton Wood Hotel & Spa, Chester.

Does Macdonald Craxton Wood Hotel & Spa, Chester serve breakfast?

You bet, full breakfast is on offer on weekdays between 7:00 AM and 9:00 AM and weekends from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Macdonald Craxton Wood Hotel & Spa, Chester?

No, Macdonald Craxton Wood Hotel & Spa, Chester does not offer an airport shuttle service.

Is there a bar or restaurant at Macdonald Craxton Wood Hotel & Spa, Chester?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Macdonald Craxton Wood Hotel & Spa, Chester?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Macdonald Craxton Wood Hotel & Spa, Chester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 336 out of 1006 reviews
Rating 8 - Good. 345 out of 1006 reviews
Rating 6 - Okay. 189 out of 1006 reviews
Rating 4 - Poor. 95 out of 1006 reviews
Rating 2 - Terrible. 41 out of 1006 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another wonderful stay ..
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has everything you could need for a night away
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Nice hotel with great facilities and efficient staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice place to stay, bar area small.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, very helpful staff
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room was clean but felt a little uncared for. The headboard had clearly been “well used” which was a little off putting. The hotel itself was lovely, quiet and the staff were very friendly and helpful. The spa was also great! We spent some time relaxing in there after our long journey and it was excellent!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We have stayed here many times , we love the grounds , the breakfast , the Spa and the staff , beds comfortable but the rooms are a little tired and need some TLC .
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
All staff extremely helpful and pleasant. Breakfast was good though the toaster is a little slow. Room was lovely however in the current heat would have appreciated air conditioning or a fan to cool the room down. Would also have appreciated the room to have a safe available. Extremely enjoyable stay and will definitely visit again.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Fantastic old but nice property with lovely staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Value for money, peaceful surroundings, great breakfast and amenities.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Very friendly, dog friendly, perhaps the spa could do with being open an hour earlier at the weekend. Had a fantastic stay !
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great family get together and pool was great with all the kids on Sunday
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Spa is lovely. Hotel is quiet, but needs updating.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay, wonderful breakfast and staff
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Easy to park. Rooms clean and if a good size
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff very friendly.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could give more than 5 stars for the staff! Everyone was amazing. Huge, clean room. Beautiful setting. We can’t wait to visit again
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Perfect and great staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Very pleasant stay
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed as a family of 4 and had a really
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The welcome was great, the leisure facilities were fantastic. Would recommend to anyone
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay would come again

We had a fantastic stay. Staff super friendly too
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Nice breakfast
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Lovely stay here, quiet location, excellent facilities
Stayed 2 nights in Apr 2025