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Macdonald Craxton Wood Hotel & Spa, Chester

4.0 star property
Eco-certified hotel with full-service spa and health club

Photo gallery for Macdonald Craxton Wood Hotel & Spa, Chester

Couples treatment room(s), sauna, body treatments, aromatherapy
Exterior
Indoor pool
Couples treatment room(s), sauna, body treatments, aromatherapy
Breakfast and dinner served, British cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
The current price is NZ$172
includes taxes & fees
9 Oct - 10 Oct

Explore the area

View map
Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB
  • Place, Chester Zoo
    ‪8 min drive‬
  • Place, Chester City Walls
    ‪11 min drive‬
  • Place, Chester Racecourse
    ‪12 min drive‬
  • Airport, Manchester (MAN)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (Standard Double Family 3)

Premium bedding, down duvets, desk, blackout curtains

Standard Room, 1 Double Bed (Standard Double Family 3)

8.0 out of 10
Very good
(4 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Premium bedding, down duvets, desk, blackout curtains

Superior Suite, 1 Double Bed (Super Deluxe Suite)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Super Deluxe Double)

Premium bedding, down duvets, desk, blackout curtains

Deluxe Room, 1 Double Bed (Super Deluxe Double)

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Standard Double)

Premium bedding, down duvets, desk, blackout curtains

Standard Room, 1 Double Bed (Standard Double)

7.0 out of 10
Good
(6 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds, Accessible (Accessible Twin)

Premium bedding, down duvets, desk, blackout curtains

Room, 2 Single Beds, Accessible (Accessible Twin)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Single Bed (Standard Single)

Premium bedding, down duvets, desk, blackout curtains

Standard Room, 1 Single Bed (Standard Single)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed (Super Deluxe King)

Premium bedding, down duvets, desk, blackout curtains

Deluxe Room, 1 King Bed (Super Deluxe King)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Standard King)

Premium bedding, down duvets, desk, blackout curtains

Standard Room, 1 King Bed (Standard King)

8.6 out of 10
Excellent
(14 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe King)

Premium bedding, down duvets, desk, blackout curtains

Deluxe Room, 1 Double Bed (Deluxe King)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Standard King Room

  • Sleeps 2

Accessible Twin Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

View all photos for Standard Single

Bathroom amenities

Standard Single

  • Sleeps 1

Standard Room, 1 Double Bed (Standard Double Family)

  • Sleeps 2

Super Deluxe Double Room

  • Sleeps 2

Super Deluxe Suite

  • Sleeps 2

Super Deluxe King Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

About the area

Ellesmere Port

At Macdonald Craxton Wood Hotel & Spa, Chester, you'll be 10.3 km (6.4 mi) from Chester Zoo and 21.3 km (13.2 mi) from Royal Albert Dock. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include body wraps and body scrubs along with aromatherapy and mani/pedis. The restaurant, Craxton Wood Grill, serves British cuisine and is open for breakfast and dinner. The Cocktail Bar & Lounge is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the gym and sauna as well as access to mini golf and aerobics classes. Business amenities include meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 4-property class Ellesmere Port hotel, attractions include Cheshire Oaks Designer Outlet and Chester City Walls.

What's nearby

  • Cheshire Oaks Designer Outlet - 8 min drive - 10.7 km
  • Chester Zoo - 8 min drive - 10.8 km
  • Chester City Walls - 11 min drive - 11.0 km
  • Chester Cathedral - 12 min drive - 11.4 km
  • Chester Racecourse - 12 min drive - 11.7 km

Getting around

  • Capenhurst Station - 4 min drive
  • Manchester Airport (MAN) - 35 min drive

Restaurants

  • ‪The Crafty Tavern Limited - ‬4 min drive
  • ‪Sprout Kitchen Garden - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪The Straw Hat - ‬6 min drive
  • ‪Old Wirral Hundred - ‬6 min drive

About this property

Macdonald Craxton Wood Hotel & Spa, Chester

Eco-certified hotel with full-service spa and health club
Macdonald Craxton Wood Hotel & Spa, Chester offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A sauna, a terrace, and tour/ticket assistance are also featured at the eco-certified Macdonald Craxton Wood Hotel & Spa, Chester. Self parking is free.

This 4-star Ellesmere Port hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1999
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Macdonald Craxton Wood Hotel & Spa, Chester offers 72 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Ellesmere Port hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craxton
Craxton Wood
Macdonald Craxton
Macdonald Craxton Wood
Macdonald Craxton Wood Ellesmere Port
Macdonald Craxton Wood Hotel
Macdonald Craxton Wood Hotel Ellesmere Port
Macdonald Craxton Wood Hotel Spa
Macdonald Craxton Wood Hotel & Spa, Chester Hotel
Macdonald Craxton Wood Hotel & Spa, Chester Ellesmere Port

Frequently asked questions

What is the cancellation policy at Macdonald Craxton Wood Hotel & Spa, Chester?

Macdonald Craxton Wood Hotel & Spa, Chester offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Macdonald Craxton Wood Hotel & Spa, Chester?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Macdonald Craxton Wood Hotel & Spa, Chester on 9 Oct 2025 start from NZ$172.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Macdonald Craxton Wood Hotel & Spa, Chester?

Yep, Macdonald Craxton Wood Hotel & Spa, Chester has a free self car park.

Are there any beaches close to Macdonald Craxton Wood Hotel & Spa, Chester?

The closest beach to Macdonald Craxton Wood Hotel & Spa, Chester is Thurstaston Beach (14.1 km).

Is there a spa on site at Macdonald Craxton Wood Hotel & Spa, Chester?

Yep, there is an onsite spa at Macdonald Craxton Wood Hotel & Spa, Chester. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Macdonald Craxton Wood Hotel & Spa, Chester have a pool?

Macdonald Craxton Wood Hotel & Spa, Chester has an indoor pool.

What luxury perks are available at Macdonald Craxton Wood Hotel & Spa, Chester?

Macdonald Craxton Wood Hotel & Spa, Chester features a full-service spa, a health club and an indoor pool.

What makes Macdonald Craxton Wood Hotel & Spa, Chester a romantic place to stay?

Couples spa treatments and garden-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Macdonald Craxton Wood Hotel & Spa, Chester.

Does Macdonald Craxton Wood Hotel & Spa, Chester serve breakfast?

You bet, full breakfast is on offer on weekdays between 7:00 AM and 9:00 AM and weekends from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Macdonald Craxton Wood Hotel & Spa, Chester?

No, Macdonald Craxton Wood Hotel & Spa, Chester does not offer an airport shuttle service.

Is there a bar or restaurant at Macdonald Craxton Wood Hotel & Spa, Chester?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Macdonald Craxton Wood Hotel & Spa, Chester?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Macdonald Craxton Wood Hotel & Spa, Chester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 295 out of 904 reviews
Rating 8 - Good. 319 out of 904 reviews
Rating 6 - Okay. 164 out of 904 reviews
Rating 4 - Poor. 89 out of 904 reviews
Rating 2 - Terrible. 37 out of 904 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller
Stayed 1 night in Jun 2025

6/10 Okay

DEAN

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Nice comfy beds. Hotel in need of facelift and at £24 for breakfast it looks like this is how they plant to fund it !!. Mouldy ceiling in bathroom ☹️
Stayed 1 night in Jun 2025

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities, room comfort

Nice tranquil modern hotel

Lovely hotel in the middle of the countryside, very tranquil, nice modern clean room, quiet at night. Enjoyed the leisure centre, good facilities apart from lack of hot tub.
Stayed 1 night in Jun 2025

10/10 Excellent

Lydia

Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The domestic staff are wonderfu, very helpful, lovely people and so very kind. All the staff we were in contact with could not of been nicer. My wife had her 21st some 51 years ago at this hotel! We were both originally from Heswall. Our trip was one to help my brother in law who lives in New Brighton who has had a nasty fall booth breaks in his ankle. Thank you for your help.
Stayed 3 nights in Jun 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Richard, Godalming

Liked: Staff & service, amenities
Very pleasant stay
Stayed 3 nights in Jun 2025

6/10 Okay

Joanna

Travelled with partner
Liked: Cleanliness, staff & service
Great location with beautiful peaceful grounds to enjoy. Room comfortable and clean but really outdated and needing some retouches. Staff friendly. Dining experience average.
Stayed 2 nights in May 2025

10/10 Excellent

David

Stayed 4 nights in Jun 2025

8/10 Good

Gillian

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Peaceful setting. Staff friendly and helpful.

Staff very friendly and helpful. We had one meal, fish and chips, but they didn't have steak or lasagne? We were both disappointed with our meal! The chips were dry and white! mushy peas looked a little crusty on top, and the sauce looked like it had been left uncovered for a while. The pillows do not have a safety case on!! Also, they do not allow cash or debit payments! Not good if you don't carry a credit card! The positives its a lovely peaceful setting and energy. The pool and steam room fab. The dry room was out of order.
Stayed 2 nights in Jun 2025

8/10 Good

David

Business traveller
Liked: Room comfort
Nice
Stayed 3 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Emma

Travelled with family
Liked: Cleanliness

Tired room - mediocre hotel overall

We have stayed here quite a few times as a family but have to confess we were a bit disappointed this time: the decor is getting shabby (dirty furnishings, holes in carpets, out-dated fixtures etc.), the staff (though polite) in both the spa and in the hotel didn’t seem to be too bothered and, when my husband went to check us in whilst we headed to the pool, they charged us for a room we’d already paid for! This was all cleared up on check-out but the whole experience (which was supposed to be a bit of a treat) felt a bit flat tbh! The location is ideal for exploring the area (Chester Zoo, Blue Planet, Cheshire Oaks, Chester Races etc etc) but I’m not sure we’ll choose to stay here again as I think we could probably get better value for money elsewhere. We chose not to pay for the breakfast as it would have cost almost £100 extra so we headed off early and ate elsewhere.
Stayed 1 night in May 2025

6/10 Okay

Talfan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Couple of teething problems during ou

Really good multigym (for a hotel). Loads of machines and free weight. However the swimming pool was a bit cold and the sauna out of action while we were there. The room was lovely, really nice. Unfortunately they had a problem with the hot water while we were there which was off two mornings in a row at precisely the time I needed to shower and shave before work. When it was on it was scalding and difficult to balance the temperature whilst showering. However I’m sure that was just a temporary hiccup while we were staying.
Stayed 4 nights in May 2025

6/10 Okay

Jacob

Very dated hotel, pictures online look a lot nicer. The queen bed was 2 single beds pushed together. No outlets anywhere near the bed to charge your phone. On the plus side the pool and gym were nice.
Stayed 1 night in May 2025

6/10 Okay

Anita

Travelled with family
Disliked: Property conditions & facilities
It was ok. I think the hotel needs updating and shower facilities needs checking as it is difficult to control temperatures.
Stayed 3 nights in May 2025

10/10 Excellent

Fergus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Scott

Business traveller
Liked: Room comfort

Craxton not out of the Woods

Good location for Chester & surrounding area. Hotel is tired looking in places, and service was sloppy at times. Spacious room,.dimmer was ok, and breakfast was plentiful with a £5 supplement on all cooked food with the exception of the English Breakfast. At £99 b&b it was good calue for money.
Stayed 1 night in May 2025

6/10 Okay

Ruth

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness
Stayed 3 nights in May 2025

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Positive Great value, excellent food, lovely setting, good pool, attentive helpful staff. Not so positive No wifi in room 112. No sparkle in the sparkling water dispenser outside the room. ROAM is not a user friendly car charging app.
Stayed 1 night in May 2025

6/10 Okay

R

Business traveller
Liked: Cleanliness, staff & service

Beds are horrendous

The beds need attention, the mattresses are worn out and the toppers can’t compensate. This was the second time staying here and both times the beds have been abysmal! Other than that the decor is dated but doesn’t have an impact on anything really.. the service is good as are the onsite facilities
Stayed 2 nights in May 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good stay, clean and has a pool
Stayed 1 night in May 2025

4/10 Poor

Keith

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too expensive

Filthy hotel Crack in my sink and leaking Booked doulble bed got 2 singles Carpets old very old in fact, Decorations in rooms are late 70s early 80s in my opinion. Grounds are nice Very expensive menu for what it is. Breakfast is £24 over priced again. In my opinion. No nets up at windows, so walking out of bathroom into room. Children’s play area outside in garden. Not a good idea.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025