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Macdonald Craxton Wood Hotel & Spa, Chester

4.0 star property
Eco-certified hotel with full-service spa and health club

Photo gallery for Macdonald Craxton Wood Hotel & Spa, Chester

Couples treatment room(s), sauna, body treatments, aromatherapy
Exterior
Reception
Superior Suite, 1 Double Bed (Super Deluxe Suite)
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
The current price is NZ$154
includes taxes & fees
6 July - 7 July

Explore the area

Map
Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB
  • Chester Zoo
    ‪8 min drive‬
  • Chester City Walls
    ‪11 min drive‬
  • Chester Racecourse
    ‪12 min drive‬
  • Manchester (MAN)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (Standard Double Family 3)

Premium bedding, down duvets, desk, blackout curtains

Standard Room, 1 Double Bed (Standard Double Family 3)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Premium bedding, down duvets, desk, blackout curtains

Superior Suite, 1 Double Bed (Super Deluxe Suite)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Super Deluxe Double)

Premium bedding, down duvets, desk, blackout curtains

Deluxe Room, 1 Double Bed (Super Deluxe Double)

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Standard Double)

Premium bedding, down duvets, desk, blackout curtains

Standard Room, 1 Double Bed (Standard Double)

7.0 out of 10
Good
(6 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds, Accessible (Accessible Twin)

Premium bedding, down duvets, desk, blackout curtains

Room, 2 Single Beds, Accessible (Accessible Twin)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed (Standard Single)

Premium bedding, down duvets, desk, blackout curtains

Standard Room, 1 Single Bed (Standard Single)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
Bathrobes
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed (Super Deluxe King)

Premium bedding, down duvets, desk, blackout curtains

Deluxe Room, 1 King Bed (Super Deluxe King)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
Bathrobes
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Standard King)

Premium bedding, down duvets, desk, blackout curtains

Standard Room, 1 King Bed (Standard King)

8.6 out of 10
Excellent
(14 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe King)

Premium bedding, down duvets, desk, blackout curtains

Deluxe Room, 1 Double Bed (Deluxe King)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
Bathrobes
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Standard King Room

  • Sleeps 2
  • 1 King Bed

Accessible Twin Room

  • Sleeps 2
  • 2 Single Beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single

Bathroom amenities

Standard Single

  • Sleeps 1
  • 1 Single Bed

Standard Room, 1 Double Bed (Standard Double Family)

  • Sleeps 2
  • 1 Double Bed

Super Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Super Deluxe Suite

  • Sleeps 2
  • 1 Double Bed

Super Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

About the area

Ellesmere Port

At Macdonald Craxton Wood Hotel & Spa, Chester, you'll be 10.3 km (6.4 mi) from Chester Zoo and 21.3 km (13.2 mi) from Royal Albert Dock. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include body wraps and body scrubs along with aromatherapy and mani/pedis. The restaurant, Craxton Wood Grill, serves British cuisine and is open for breakfast and dinner. The Cocktail Bar & Lounge is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the gym and sauna as well as access to mini golf and aerobics classes. Business amenities include meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 4-property class Ellesmere Port hotel, attractions include Cheshire Oaks Designer Outlet and Chester City Walls.

What's nearby

  • Blue Planet Aquarium - 8 min drive - 10.3 km
  • Chester Zoo - 8 min drive - 10.8 km
  • Chester City Walls - 11 min drive - 11.0 km
  • Chester Cathedral - 12 min drive - 11.4 km
  • Chester Racecourse - 12 min drive - 11.7 km

Getting around

  • Capenhurst Station - 4 min drive
  • Manchester Airport (MAN) - 35 min drive

Restaurants

  • ‪The Crafty Tavern Limited - ‬4 min drive
  • ‪The White Swan - ‬5 min drive
  • ‪Old Wirral Hundred - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪The Straw Hat - ‬6 min drive

About this property

Macdonald Craxton Wood Hotel & Spa, Chester

Eco-certified hotel with full-service spa and health club
Macdonald Craxton Wood Hotel & Spa, Chester offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A sauna, a terrace, and tour/ticket assistance are also featured at the eco-certified Macdonald Craxton Wood Hotel & Spa, Chester. Self parking is free.

This 4-star Ellesmere Port hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1999
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Macdonald Craxton Wood Hotel & Spa, Chester offers 72 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Ellesmere Port hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Hungarian, Polish, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craxton Wood Grill
  • The Cocktail Bar & Lounge

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craxton
Craxton Wood
Macdonald Craxton
Macdonald Craxton Wood
Macdonald Craxton Wood Ellesmere Port
Macdonald Craxton Wood Hotel
Macdonald Craxton Wood Hotel Ellesmere Port
Macdonald Craxton Wood Hotel Spa
Macdonald Craxton Wood Hotel & Spa, Chester Hotel
Macdonald Craxton Wood Hotel & Spa, Chester Ellesmere Port

Frequently asked questions

What is the cancellation policy at Macdonald Craxton Wood Hotel & Spa, Chester?

Macdonald Craxton Wood Hotel & Spa, Chester offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Macdonald Craxton Wood Hotel & Spa, Chester?

As of 27 Jun 2025, prices found for a 1-night stay for 2 adults at Macdonald Craxton Wood Hotel & Spa, Chester on 6 Jul 2025 start from NZ$154.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Macdonald Craxton Wood Hotel & Spa, Chester?

Yep, Macdonald Craxton Wood Hotel & Spa, Chester has a free self car park.

Are there any beaches close to Macdonald Craxton Wood Hotel & Spa, Chester?

The closest beach to Macdonald Craxton Wood Hotel & Spa, Chester is Thurstaston Beach (14.1 km).

Is there a spa on site at Macdonald Craxton Wood Hotel & Spa, Chester?

Yep, there is an onsite spa at Macdonald Craxton Wood Hotel & Spa, Chester. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Macdonald Craxton Wood Hotel & Spa, Chester have a pool?

Macdonald Craxton Wood Hotel & Spa, Chester has an indoor pool.

What luxury perks are available at Macdonald Craxton Wood Hotel & Spa, Chester?

Macdonald Craxton Wood Hotel & Spa, Chester features a full-service spa, a health club and an indoor pool.

What makes Macdonald Craxton Wood Hotel & Spa, Chester a romantic place to stay?

Couples spa treatments and garden-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Macdonald Craxton Wood Hotel & Spa, Chester.

Does Macdonald Craxton Wood Hotel & Spa, Chester serve breakfast?

You bet, full breakfast is on offer on weekdays between 7:00 AM and 9:00 AM and weekends from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Macdonald Craxton Wood Hotel & Spa, Chester?

No, Macdonald Craxton Wood Hotel & Spa, Chester does not offer an airport shuttle service.

Is there a bar or restaurant at Macdonald Craxton Wood Hotel & Spa, Chester?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Macdonald Craxton Wood Hotel & Spa, Chester?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Macdonald Craxton Wood Hotel & Spa, Chester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 283 out of 872 reviews
Rating 8 - Good. 310 out of 872 reviews
Rating 6 - Okay. 158 out of 872 reviews
Rating 4 - Poor. 86 out of 872 reviews
Rating 2 - Terrible. 35 out of 872 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed quite a few times before but standard’s seemed to of slipped from check in to checkout I seemed to have to explain there processes to them to get a simple process down to completion
Stayed 1 night in Mar 2025

6/10 Okay

Mark

Stayed 1 night in Mar 2025

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t waste your time or money

Room was damp smelling. Room was freezing, heater didn’t warm up at all. No milk for a brew. Skid mark in the toilet. No WiFi.
Stayed 1 night in Mar 2025

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lee

Liked: Staff & service, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great hotel but dinner pricey

All good with service and breakfast was excellent. Dinner I found expensive for the quality provided.
Stayed 2 nights in Mar 2025

8/10 Good

Eraldo

Travelled with family
posizione ideale per relax
Stayed 2 nights in Mar 2025

8/10 Good

Ruth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Spa and pool area was nice but the hotel needs modernised and freshened up a bit. The beds were comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Stayed 2 nights in Feb 2025

6/10 Okay

Stephanie

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities

Shoddy

Bed comfy, not enough plugs, me and my son were sneezing and itchy all night. The lampshades were mouldy. The wardrobes were scratched to bits, not enough tea/coffee supples. Pool and gym had late open times breakfast way overpriced. We drove into chester for our breakfast instead. Would not return
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, room comfort

Easy to find and great for the price.

On arrival to the hotel it has lovely grounds surrounding the hotel, check in was quick and easy. The room itself was dated but clean I would recommend but could do with some modernizing.
Stayed 1 night in Feb 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine.

Overall fine. Bed wash is bit on the soft side. Toilet roll holder hanging off wall.
Stayed 1 night in Feb 2025

8/10 Good

ALISON

Stayed 1 night in Feb 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Craig

Stayed 5 nights in Feb 2025

6/10 Okay

Rajesh

Travelled with family
Stayed 7 nights in Feb 2025

10/10 Excellent

Garry

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Stayed 1 night in Feb 2025

8/10 Good

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel, room and amenities fantastic.. Cooked breakfast awful
Stayed 1 night in Feb 2025

10/10 Excellent

Ella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful location, friendly staff. Traditional style furniture but still felt very clean
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Stayed 1 night in Jan 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and find it very comfortable and convenient.
Stayed 1 night in Jan 2025

8/10 Good

Peter

Business traveller
Liked: Staff & service
Great staff really helpful
Stayed 1 night in Jan 2025

6/10 Okay

Craig

Stayed 3 nights in Jan 2025