Compare Ellington Field airport accommodation from NZ$108

One night stay before leaving next day on a cruise.

the room was spacious, mattress was comfortable and it nice and clean.

During our stay, we experienced multiple days of water shortages, inadequate hot water supply, and poor water pressure. Concurrently, the communication from the front desk staff was severely lacking in professionalism. In a hospitality setting, it is imperative to maintain a positive and courteous demeanor at all times. Unfortunately, the staff engaged in deceptive behavior, falsely informing me that the water pressure had been resolved. However, they refrained from entering my room until two days prior to the conclusion of my two-and-a-half-week stay. Furthermore, the establishment charges for providing new towels, bedding, and Wi-Fi access, despite offering complimentary toothbrushes and toothpaste. They were supposed to come and refresh my room on the 14th day but never came. Notably, the staff repeatedly knocked on our room door and called our room multiple times, citing a noise complaint while we were sound asleep. I would never recommend this establishment or any other chain connected to this establishment.