Elysian House-Kensington Serviced Apts places you steps from Natural History Museum and within a 10-minute stroll of Kensington High Street. Highlights at this aparthotel include in-room kitchens, washing machines and free WiFi. .Each apartment features a hairdryer and an iron/ironing board. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a dishwasher. .This aparthotel offers concierge services, dry cleaning/laundry services and luggage storage. .Attractions within a 10-minute walk of this 4-property class London City Centre aparthotel include Victoria and Albert Museum and Imperial College London.
Natural History Museum Member's Room - 2 min walk
Zetland Arms - 3 min walk
About this property
Elysian House-Kensington Serviced Apts
As a guest of Elysian House-Kensington Serviced Apts, you'll find concierge services and dry cleaning/laundry services. The front desk is open around the clock.
11 guestrooms or units
Dry cleaning
Storage area for luggage
Concierge
Elysian House-Kensington Serviced Apts offers 11 accommodations with a hairdryer and an iron/ironing board. This London aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Accommodation at this 4-star aparthotel has kitchens with fridges, microwaves, kitchenware and utensils and dishwashers.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
11 units
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
No pets allowed
Children and extra beds
Children are welcome.
Important information
Fees
Guests will be asked to pay the following charges at the property:
A damage deposit of GBP 300 will be collected before check-in.
This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts cash.
Property is also known as
Elysian House-Kensington Serviced Apts London
Elysian House-Kensington Serviced Apts Aparthotel
Elysian House-Kensington Serviced Apts Aparthotel London
Frequently asked questions
What is the cancellation policy at Elysian House-Kensington Serviced Apts?
Elysian House-Kensington Serviced Apts offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is there a free airport shuttle available at Elysian House-Kensington Serviced Apts?
No, Elysian House-Kensington Serviced Apts does not offer an airport shuttle service.
What time are check-in & check-out at Elysian House-Kensington Serviced Apts?
Check-in begins at 4:00 PM. Check-out time is 10:00 AM.
Are pets allowed at Elysian House-Kensington Serviced Apts?
No, pets are not allowed.
Elysian House-Kensington Serviced Apts Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 19 out of 34 reviews
10 - Excellent
19
Rating 8 - Good. 4 out of 34 reviews
8 - Good
4
Rating 6 - Okay. 3 out of 34 reviews
6 - Okay
3
Rating 4 - Poor. 1 out of 34 reviews
4 - Poor
1
Rating 2 - Terrible. 7 out of 34 reviews
2 - Terrible
7
7.6/10
Cleanliness
7.8/10
Amenities
6.0/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Saoud
13 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a great stay in London. The location was excellent, the apartment size was perfect for families or small groups, and the price was very reasonable.
Special thanks to the management team for their professionalism, kindness, and quick support. I would definitely recommend it.
Saoud
Stayed 9 nights in Dec 2025
Verified
10/10 Excellent
ian
21 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely area
ian
Stayed 4 nights in Jul 2025
Verified
10/10 Excellent
Verified traveller
10 May 2024
Liked: Cleanliness, room comfort, communication
Awesome flat!
Excellent accommodations and location!
Verified traveller
Stayed 7 nights in May 2024
Verified
10/10 Excellent
Jessica
3 Nov 2024
Liked: Cleanliness, room comfort, communication
Excellent location and apartment
Excellent location, close to restaurants, 2 underground stations, buses, museums and a lot more. Easy to find and access apartment. Apartment is very spacious and nice
Jessica
Stayed 7 nights in Oct 2024
Verified
2/10 Terrible
Anders
24 Oct 2025
Disliked: Cleanliness, room comfort, communication
We did not get the three bedroom apartment we had booked and thus not space for the family.
Anders
Stayed 4 nights in Oct 2025
Verified
10/10 Excellent
Scott
12 Jul 2024
Liked: Cleanliness, room comfort, communication
Very nice big place in a spectacular location. Everything as advertised
Scott
Stayed 8 nights in Jun 2024
Verified
10/10 Excellent
Lizanne
22 Feb 2025
Liked: Cleanliness, room comfort, communication
Comfortable and convenient apartment
Lovely apartment conveniently located within walking distance of two tube stations. The apartment was well appointed and extremely comfortable.
Lizanne
Stayed 7 nights in Feb 2025
Verified
10/10 Excellent
emin
14 Jun 2024
Liked: Cleanliness, room comfort, communication
Emin
Everything was amazing, best location to the centre side.The host was very helpful and helped us when we needed highly recommend this place and will stay again
emin
Stayed 4 nights in Jun 2024
Verified
6/10 Okay
Rachel
11 Aug 2025
Liked: Communication
Disliked: Property conditions & facilities
This property needs some help, a few amenities were non-compliant, parts of the kitchen were not secure and very skimpy. There were sheets and towels all over the hallway. And we were skeptical about the cleanliness of the apartment.
Rachel
Stayed 2 nights in Jun 2025
Verified
8/10 Good
Meiling
26 Apr 2025
Liked: Cleanliness, amenities, communication
Property needs some update
Meiling
Stayed 7 nights in Apr 2025
Verified
8/10 Good
Richard
24 Jul 2024
overall a good stay
Beautiful apartment in a fantastic location. Building and apartment needs upkeep. The unit does not have AC, only one bed is King and the other is Queen.
Richard
Stayed 7 nights in Jul 2024
Verified
8/10 Good
Laura
18 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Location is perfect with lots of shops, restaurants, museums and a nearby underground stop. The apartment was very clean and easy to access. Communiation with the host was great. A small binder or notebook containing instructions on how to use the washer/dryer combo, the dishwasher and how to adjust the heat would have been nice as they were not intuitive. There unfortunately was not mirror in the master bathroom but there were others in the apartment. We had a very comfortable stay and would book again on our next trip to London.
Laura
Stayed 5 nights in Apr 2024
Verified
2/10 Terrible
Steve
5 Aug 2024
Disliked: Communication
Careful Here!
Was advised as we arrived at Heathrow that the Apartments had been flooded.With a few minutes notice we had to find alternate accommodation for the same week as the Chelsea flower Show.The apartments then advised Hotels.com we failed to arrive and attempted to keep our payment for 7 nights!
Thank goodness for the Fraud team at Hotels.com/Expedia for sorting out our refund
Steve
Stayed 7 nights in May 2024
Verified
2/10 Terrible
Travis
20 Mar 2025
Disliked: Cleanliness, property conditions & facilities, communication
I have traveled quite a bit globally and this was without a doubt the worst stay that I've ever had. We booked a 4 bedroom with 3 queen beds and 1 single bed for our stay. The 1 single bed was actually a cot with sheets and not what was shown in the pictures. When we brought this up, it wasn't fixed.
It was obvious that the room hadn't been cleaned before our arrival because the dinner table and kitchen counters had dirt and dust all over them.
The heaters weren't working in three of the four rooms in the apartment. This was finally fixed after a couple of days.
The microwave didn't work so they had to bring a replacement.
The worst of all were the showers. It four days before they fixed our showers correctly after having to suffer with freezing cold and scolding hot water in the showers. They came out the first two times to fix them and it wasn't corrected. Then they changed the water pump, still didn't work. Finally on the fourth day they changed the thermo and it finally worked.
Communication sucked, the owner and the property manager weren't helpful. The owner even told us if it was him he would checkout and stay somewhere else.
But they still refused to give us a refund.
I could not say all that I want on this review because of the character limit but I would stay far away from this place.
It is a scam and ripoff.
Travis
Stayed 7 nights in Mar 2025
Verified
10/10 Excellent
Adelina
16 Nov 2025
Liked: Cleanliness, amenities, communication
Super appartement
Bien situé
Quartier propre et sécurisée
C'est mon nouveau logement à londre 😉👍
Adelina
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Karim
22 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
On a beaucoup apprécié notre logement avec vue sur le musée d’histoire naturelle.
L’appartement était propre et décoré avec classe.
On y reviendra avec plaisir
Karim
Stayed 7 nights in Aug 2025
Verified
10/10 Excellent
Shogo
7 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication