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4.3 out of 5

"The property is a great location, parking and access was good. Needs a little TLC, no TV in bedroom (but an old bracket still hanging on the wall), bu ... " More

By a verified traveller on Tue 23 Apr 2024

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Hotel Description

At Mantra Ettalong Beach you'll be within steps of Ettalong Beach and Ettalong Diggers Club. Highlights at this beach aparthotel include an outdoor swimming pool, and in-room kitchenettes and washers/dryers.

Each apartment is individually furnished and features a TV with cable channels, along with free WiFi, a balcony, and a sofa bed. In-room dining is easy with a kitchenette that comes equipped with a microwave and a stovetop. Nice touches to enhance your stay include a jetted tub and free toiletries. A sitting area, a coffee/tea maker, and a safe are also available. Weekly housekeeping is available.

This business-friendly aparthotel offers free WiFi in public areas, express check-out, and luggage storage. Added amenities include laundry facilities, a front-desk safe, and an elevator. There's also the convenience of free self parking.

In proximity to this 4-star Ettalong Beach aparthotel you'll find Terrigal Beach.

Studio Suite (Spa, Town/Hinterland View)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$228* Per night/room 5 May - 6 May

1 Bedroom Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Deluxe Suite - Pool View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom (Pool Access - Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 2 Bedrooms (Pool/Ocean View - Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Suite (Pool View - Weekly Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mantra Ettalong Beach ratings based on 1,153 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Ettalong Beach

Everyone (485) Couples (394) Business (1) Family (258) Other (1)
3 out of 5
The property is a great location, parking and access was good. Needs a little TLC, no TV in bedroom (but an old bracket still hanging on the wall), buzzing electricity box in bedroom, carpet needs a good clean. Bathroom old and need updating. Cost does not match expectations for a short stay.

Posted by on 23 Apr. 2024

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5 out of 5
Great place to stay! Very clean, great outlook and convenient location.

Posted by on 22 Apr. 2024

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5 out of 5
Loved our stay here! The room was amazing and huge terrace which overlooked the pool. Beautiful spot. Lovely pool too

Posted by on 21 Apr. 2024

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4 out of 5
loved the room and the staff were great. down side of the stay .i was told they no longer have a gym by staff. part of the reason we did book there was because there was meant to be a gym onsite as advertised

Posted by on 14 Apr. 2024

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Comment from Hotel Management

18 Apr. 2024 by ETB Guest Relations

Dear TroyWe very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach

2 out of 5
For the state of the accomodation, this property is highly overpriced. Despite signs evrywhere about no smoking, we were given half of a twin room, the smoker in the next room had no respect for these signs and the hotel staff said there was nothing they could do about the nauseating smell of cigarette smoke in the common entrance and balcony of our room.

Posted by on 14 Apr. 2024

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Comment from Hotel Management

18 Apr. 2024 by ETB Guest Relations

Dear Peter,Thank you for taking the time to tell us about your experience at the Mantra Ettalong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mantra, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach

1 out of 5
This Hotel was unsafe, I hurt myself very badly in the room with uneven floor levels and at the pool with slippery tiling & inadequate measure taken to supply a steps with railing entry & exit point from the pool. As a result, I ended up with a serious fractured toe & severe bruising on both legs. When I advised them of this & asked them to look at making these areas safe for their guests, they came back with a non caring attitude with a don't care attitude.

Posted by on 11 Apr. 2024

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Comment from Hotel Management

18 Apr. 2024 by ETB Guest Relations

Dear Irini,Thank you for taking the time to tell us about your experience at the Mantra Ettalong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach

4 out of 5
We had a lovely short break at the Mantra. Staff were lovely at reception and on our floor. Room was clean and reasonably comfortable. Dated bathroom I hate climbing into spa bath to have a shower. We are not getting any younger and the climb in and out of shower is ridiculous. Very dangerous. Perfect position for food right next door at the lovely Diggers Club. I wish we knew they offered breakfast. You guys should promote that.

Posted by on 2 Apr. 2024

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Comment from Hotel Management

11 Apr. 2024 by ETB Guest Relations

Dear Lynda,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach

3 out of 5
I enjoyed the iced teas, the great location, and the staff were very pleasant. Close to lots of great tourist attractions. My only gripe was that the bed had a bit of wear (sag), which made sleeping quite uncomfortable. I let the staff know upon departure.

Posted by on 1 Apr. 2024

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Comment from Hotel Management

11 Apr. 2024 by ETB Guest Relations

Dear John,Thank you for taking the time to tell us about your experience at the Mantra Ettalong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mantra, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach

4 out of 5

Posted by on 24 Mar. 2024

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Comment from Hotel Management

18 Apr. 2024 by ETB Guest Relations

Dear Deanna,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach

3 out of 5
Basic accommodation but location a 5 star

Posted by on 17 Mar. 2024

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Comment from Hotel Management

24 Mar. 2024 by ETB Guest Relations

Dear Karin,Thank you for taking the time to tell us about your experience at the Mantra Ettalong Beach. I am sorry that your stay experience did not meet your expectations; please allow me to express my sincerest apologies.At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach

Property Features

Mantra Ettalong Beach offers its guests an outdoor pool, a vending machine, and laundry facilities. Event space at this aparthotel measures 7535 square feet (700 square meters) and includes conference space. Public spaces have free WiFi. The business-friendly Mantra Ettalong Beach also features express check-out, a front-desk safe, and pool umbrellas. Limited free parking is available on a first-come, first-served basis. This 4-star Ettalong Beach aparthotel is smoke free.

  • 140 guestrooms or units
  • 7 levels
  • 7535 sq ft of conference space
  • 700 sq m of conference space
  • Built in 2005
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Kitchenette
  • Laundry facilities
  • Sofa bed
  • Washer/dryer
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Woy Woy Station (4.3 km / 2.7 mi)
  • Parking: Free self parking

Room Amenities

Mantra Ettalong Beach offers 140 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. These individually furnished accommodations have separate sitting areas and include double sofa beds and desks. Accommodations at this 4-star aparthotel have kitchenettes with stovetops, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs, complimentary toiletries, and hair dryers. This Ettalong Beach aparthotel provides complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is provided weekly.

  • In-room kitchenette
  • Washer and dryer
  • Private balcony
  • Sitting area
  • Jetted tub
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Unique furnishings

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Guests must provide health documentation

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ettalong Beach Mantra
  • Mantra Aparthotel Ettalong Beach
  • Mantra Ettalong Beach
  • Mantra Ettalong Beach Hotel Ettalong Beach
  • Mantra Ettalong Beach Woy
  • Outrigger Ettalong
  • Mantra Ettalong Beach Aparthotel
  • Outrigger Ettalong
  • Mantra Ettalong Beach Woy
  • Mantra Ettalong Ettalong
  • Mantra Ettalong Beach Aparthotel
  • Mantra Ettalong Beach Ettalong Beach
  • Mantra Ettalong Beach Aparthotel Ettalong Beach

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.