Serviced apartments in Fairlie-Poplar Historic District

Room was clean but everything seemed like it needs refreshing. Carpet was sticky, elevators need work. Breakfast was good but food should be rotated because bottom of pans were hard. Overall it served my needs and is well located for the price.

As a frequent traveler (Marriott Gold), this was one of my worst hotel experiences. Room Discrepancy & Gaslighting: I booked a Suite with a kitchen and King bed, but was given a much smaller and cheaper Studio. Instead of correcting the error, management challenged my intelligence, claiming both rooms were "the same size." They shifted the blame to Expedia rather than taking responsibility. This lack of integrity is unacceptable. Parking Rip-off: They charge a staggering $50/night for valet. Ironically, the valet staff advised me to park at a nearby lot for $28/day with identical in-and-out privileges. The hotel’s pricing is predatory. Poor Breakfast: Extremely limited options for a 3-star hotel. No yogurt, no fruit, and overall poor quality. Don’t waste your time. Service Failure: I needed to print shipping labels, but the guest printer was broken. Staff refused to help by printing from a PDF or email, citing a "unhackable network" excuse—a blatant lie to avoid being helpful. Their solution was to tell me to find a public library. Summary: The staff is unhelpful, the infrastructure is failing, and management is dishonest. There are plenty of better hotels in downtown Atlanta. Do not stay at the Marriott Residence Inn Atlanta Downtown. Use your money elsewhere.

Great Hotel. Very nice location and good value for the money.