This rental fell short in several key areas. The collection instructions were confusing and unclear—they're at Nisa, but this wasn't communicated directly. Upon arrival, the property wasn't clean, which delayed check-in until 7 PM. We were forced to return keys for the period despite no one else using them, which felt unnecessary.
The property had significant maintenance problems: the main bathroom sink doesn't drain properly, and the ensuite bathroom was noticeably dirty and mouldy. Basic amenities were also missing; there was no roasting tin. To top it off, only one set of keys was provided.
Overall, inadequate communication, poor cleanliness, unresolved maintenance issues, and limited amenities made for a frustrating stay.