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Metro Inns Falkirk

2.5 star property
Hotel with free parking, near Helix Park

Photo gallery for Metro Inns Falkirk

Reception
Iron/ironing board, bed sheets
Reception
Reception
Reception

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Housekeeping

Explore the area

View map
Bean Cross Farm Polmont, Falkirk, Scotland, FK2 0XS
  • Place, Macdonald Inchyra Hotel Spa
    ‪1 min drive‬
  • Place, Helix Park
    ‪2 min drive‬
  • Place, Falkirk Wheel
    ‪16 min drive‬
  • Airport, Edinburgh (EDI)
    ‪21 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed, Non Smoking

Iron/ironing board, bed sheets

Classic Double Room, 1 Double Bed, Non Smoking

Highlights

Heating
Kitchen
TV
Washer/dryer
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds, Non Smoking

Iron/ironing board, bed sheets

Classic Twin Room, 2 Single Beds, Non Smoking

Highlights

Heating
Kitchen
TV
Washer/dryer
Private bathroom
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Double Room

Iron/ironing board, bed sheets

Basic Double Room

Highlights

Heating
Kitchen
TV
Washer/dryer
Daily housekeeping
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Triple Room, 1 Bedroom (Shared)

Iron/ironing board, bed sheets

Basic Triple Room, 1 Bedroom (Shared)

Highlights

Heating
Kitchen
TV
Washer/dryer
Daily housekeeping
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

About the area

Falkirk

At Metro Inns Falkirk you'll be 2.4 km (1.5 mi) from Helix Park and 3.2 km (2 mi) from Callendar House. Highlights at this hotel include a restaurant, and in-room kitchens and washers/dryers. .This pet-friendly hotel has free WiFi in public areas and a vending machine. Added amenities include a coffee shop/cafe and laundry facilities. There's also the convenience of free self parking. .With a stay at this Falkirk hotel, you'll be 3.6 km (2.2 mi) from The Kelpies and 4.5 km (2.8 mi) from Falkirk Town Hall.

What's nearby

  • Macdonald Inchyra Hotel Spa - 1 min drive - 1.7 km
  • Helix Park - 2 min drive - 3.4 km
  • The Kelpies - 2 min drive - 3.7 km
  • Callendar House - 7 min drive - 4.3 km
  • Falkirk Wheel - 16 min drive - 8.2 km

Getting around

  • Polmont Station - 3 min drive
  • Edinburgh Airport (EDI) - 28 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪The Cafe - ‬4 min drive
  • ‪Costa Coffee - ‬5 min drive
  • ‪Nutmeg Café - ‬2 min drive
  • ‪Land & Sea Fish & Chip Shop - ‬2 min drive

About this property

Metro Inns Falkirk

Hotel with free parking, near Helix Park
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Metro Inns Falkirk also features a vending machine and laundry facilities. Free self parking is available.

This Falkirk hotel is smoke free.

  • 75 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • No smoking on site
  • Coffee shop
  • Dining venue
Metro Inns Falkirk offers 75 accommodations with washers/dryers. Digital televisions are provided. Accommodations all include kitchens. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Free Wi-Fi
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includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Richmond Bar

Family friendly

  • In-room kitchen
  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 23-inch TV with digital channels

Food and drink

  • Kitchen

More

  • Heating
  • Iron/ironing board on request
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 2:00 PM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Metro Inns Falkirk Hotel
Metro Inns Hotel
Metro Inns
OYO Metro Inns Falkirk
Metro Inns Falkirk Hotel
Metro Inns Falkirk Falkirk
Metro Inns Falkirk Hotel Falkirk

Frequently asked questions

What is the cancellation policy at Metro Inns Falkirk?

Metro Inns Falkirk offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Metro Inns Falkirk?

Yep, Metro Inns Falkirk has a free self car park.

Is there a free airport shuttle available at Metro Inns Falkirk?

No, Metro Inns Falkirk does not offer an airport shuttle service.

Is there a bar or restaurant at Metro Inns Falkirk?

Yep, you can grab a meal at Metro Inns Falkirk's onsite restaurant.

What time are check-in & check-out at Metro Inns Falkirk?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Metro Inns Falkirk Reviews

Reviews

5.8
Rating 10 - Excellent. 137 out of 790 reviews
Rating 8 - Good. 175 out of 790 reviews
Rating 6 - Okay. 159 out of 790 reviews
Rating 4 - Poor. 110 out of 790 reviews
Rating 2 - Terrible. 209 out of 790 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

Reviews

4/10 Poor

Emma

Stayed 2 nights in Oct 2025

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, amenities
The value for money here was incredible. Despite reading some unsavoury reviews, we have nothing but praise for it. We chose a room with private facilities, and although small, it had everything we needed for an overnight stay. Bed sheets were spotless, white cotton good quality, as were the towels. There was a 2 drawer chest of drawers between the single beds, hanging space but no hangers, only hooks. We had our own hangers with us so no problem. Tea/coffee making facilities incuded too. There is a fabulous Bejing Banquet right next door to Metro Inns if you want somewhere good to eat. The shower/ toilet/ wash basin fits into a compact space with a modesty screen door for privacy. a couple of shower gels and shampoo provided also. We were on ground floor and experienced no late noise whatsoever.
Stayed 1 night in Nov 2025

2/10 Terrible

Kathryn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Health hazard. Do NOT book here, we did not stay and have been refused a refund. Reception staff hang up on guests attempting to get a refund. The receptionist (who I am not allowed to name) is rude and abrupt, excuses everything by saying “budget hotel, what do you expect?”, when you advise her that you do not expect mould in the room she has no answer. Unsure if the manager exists as always seems to be night shift (probably to avoid unhappy guests). Have had to pass to lawyers to claim back as this hotel is severely falsely advertised and below standard. Unless you want to stay with mould and dirty carpets, a shower you’d need to wear your shoes to get in then you should avoid this.
Stayed 7 nights in Oct 2025

6/10 Okay

Alistair

Liked: Cleanliness, staff & service, amenities
Basic and forfils the price
Stayed 1 night in Oct 2025

8/10 Good

Mathew

Business traveller
Liked: Cleanliness, amenities
Good price for adequate accommodation
Stayed 1 night in Oct 2025

6/10 Okay

India, kelowna

Travelled with partner
Liked: Amenities
the bed was a bit uncomfortable but the staff were lovely
Stayed 8 nights in Aug 2025

10/10 Excellent

Francisco Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always available. Really helpful and very kind all of them. Kitchen really good for breakfast, lunch and dinner. The price is really good for all the service. If you know hotel Formule 1 in France, this is exactly one of them, but with people in the reception.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2025

8/10 Good

Edmond Korang

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Dexter

Stayed 2 nights in Oct 2025

8/10 Good

Steve

Stayed 1 night in Oct 2025

2/10 Terrible

Swizel

Stayed 1 night in Oct 2025

2/10 Terrible

Ian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The receptionist was brilliant and did her job well. No shaver socket, no bedside lamps, no hairdryer as advertised. Kettle too big to fit under the tap. Shower door could not be totally closed. Mildew and cracked tiles in shower room. Window sill had half the paint missing. I have photos of everything which I will send to head office. Hotel basically needs a revamp as not really fit for purpose. Tonight we are in another motorway services hotel which is cheaper and 5 star by comparison.
Stayed 1 night in Oct 2025

2/10 Terrible

Selina

Business traveller
Disliked: Staff & service, room comfort
Very small Rooms couldn’t move in them. Very cold
Stayed 1 night in Oct 2025

2/10 Terrible

Brianna

Disliked: Cleanliness, staff & service, property conditions & facilities
This is by far the most disgusting place I’ve ever seen. There was literal feces smeared on the wall. The mattresses have to be 40 years old at least and are stained beyond anything my worst nightmares could come up with. The shared bathrooms were even worse. I can’t believe Expedia even allows a place like this on their site. The health department needs to be called. We left and had to use hand sanitizer just from being in the building.
Stayed 1 night in Aug 2025

6/10 Okay

Joanne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were great and really helpful. You get what you pay for, it is rough around the edges (carpets are terrible and some of the toilets and showers were locked so we were unable to use them). A handy location for the sites.
Stayed 2 nights in Sep 2025

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Awful place dirty smelly room overwhelming smell of drugs we refused to stay .never done that before anywher but this was absolutely disgusting
Stayed 1 night in Sep 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities
You get what you pay for, the room nice enough but there cracked paint and the pilows were very small but for the price it was well worth . comftable bed and clean. Maybe tad nosy from other guests as walls aren't thick so maybe a set of ear plugs and your good to go.
Stayed 1 night in Sep 2025

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

2/10 Terrible

Anita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy hotel, should be fumigated.

We arrived at hotel at 9pm. Given room key. Even going to room, the hotel smelt dirty. Got to room, sat on the bed and there was a horrible smell. We traced the smell to the mattress, which looked like it had been used as a toilet. Went to reception to complain and was told all the other rooms were just the same as it was a budget hotel. Tried to contact Hotels.com to no avail. We tried all local hotels to try to get a room, again to no avail. As my husband is disabled we had no alternative but to go back to the hotel. On getting back to the hotel the man on reception as good as laughed as us, and said he told us we wouldn't get anywhere else. So we had no alternative but to go back to the room. We ended up watching tv until 2am, lying on top of the bed in our pj's and onesies, with the window open as the smell was that bad. The bed was so disgusting that you could not have got under the covers. We would recommend NOT to use this hotel as it truly is filthy and we are disgusted by the fact that Hotels.com have this hotel listed on their website. If you do book this hotel we would recommend you do remove the sheet and look at the mattress before sleeping on it. Please see the photos we have put on.
Stayed 1 night in Sep 2025

8/10 Good

Sargon

Stayed 1 night in Sep 2025

2/10 Terrible

glenda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean
Stayed 1 night in Sep 2025

2/10 Terrible

Marc

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed wasn’t the best an I suffer with back problems an I asked to change the room an the block with the glasses gave me attended say there’s nothing wrong with the bed an there clearly was the pillow side was lower than the end you put your feet when you layed down on it an by eye you could see
Stayed 1 night in Sep 2025

6/10 Okay

Ryan

Travelled with family and small children
Liked: Staff & service
Rooms were interesting
Stayed 2 nights in Sep 2025

2/10 Terrible

Svetlin

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything is old and unmaintained. Dirty and torn carpet. Two toilets and two bathrooms for the entire corridor (more than 15 rooms). I entered the toilet with my backpack on my back and the door closed behind me. It is so narrow that I had to take off my backpack to be able to turn around.
Stayed 1 night in Sep 2025