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SureStay Hotel By Best Western Fernley

2.5 star property
Hotel in Fernley with free breakfast and seasonal outdoor pool

Photo gallery for SureStay Hotel By Best Western Fernley

Business centre
Individually furnished, desk, laptop workspace, iron/ironing board
Exterior
Lobby
Seasonal outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • 24/7 front desk
The current price is NZ$146
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
1405 Newlands Drive East, Fernley, NV, 89408
  • Place, The Silverado Casino
    ‪2 min walk‬
  • Place, Green Valley Park
    ‪8 min drive‬
  • Place, Fernley 95A Speedway
    ‪10 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.6 out of 10
Excellent
(23 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
TV
Sofa bed
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

8.2 out of 10
Very good
(21 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed
Hydromassage showerhead
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed
Hydromassage showerhead
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed
Hydromassage showerhead
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(11 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed
Hydromassage showerhead
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

About the area

Fernley

At SureStay Hotel By Best Western Fernley you'll be within a 5-minute walk of The Silverado Casino and 2.5 km (1.6 mi) from Millennium Park. Highlights at this hotel include free breakfast, free self-parking and Access to hot tub. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Other amenities include a seasonal outdoor swimming pool and laundry facilities. Free full breakfast is available. There's also the convenience of RV/bus/truck parking. .Sights within a 10-minute drive of this Fernley hotel include Green Valley Park and Truckee River.

What's nearby

  • The Silverado Casino - 2 min walk - 0.2 km
  • Millennium Park - 4 min drive - 2.6 km
  • Green Valley Park - 8 min drive - 4.3 km
  • Fernley 95A Speedway - 10 min drive - 13.5 km
  • Tesla Gigafactory - 24 min drive - 39.6 km

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 39 min drive

Restaurants

  • ‪Love's Travel Stop - ‬5 min drive
  • ‪Subway - ‬5 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Wendy's - ‬5 min drive

About this property

SureStay Hotel By Best Western Fernley

Hotel in Fernley with free breakfast and seasonal outdoor pool
SureStay Hotel By Best Western Fernley offers its guests Access to hot tub and a seasonal outdoor pool. WiFi is free in public spaces. Free breakfast is served. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly SureStay Hotel By Best Western Fernley. Self parking is free.

This Fernley hotel is smoke free.

  • 66 guestrooms or units
  • Full breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • No smoking on site
SureStay Hotel By Best Western Fernley offers 66 air-conditioned accommodations with coffee/tea makers and a hairdryer. This individually furnished accommodation includes sofa beds. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead, and complimentary toiletries.

This Fernley hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs. Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per day
  • Maximum 3 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Fernley
Best Western Fernley Inn
Fernley Best Western
Best Western Fernley Hotel Fernley
Best Western Fernley Inn
Surestay By Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel
SureStay Hotel By Best Western Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel Fernley

Frequently asked questions

Is parking available at SureStay Hotel By Best Western Fernley?

Yep, SureStay Hotel By Best Western Fernley has a free self car park.

How much does it cost to stay at SureStay Hotel By Best Western Fernley?

As of 11 Nov 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel By Best Western Fernley on 1 Dec 2025 start from NZ$146.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel By Best Western Fernley have a pool?

SureStay Hotel By Best Western Fernley has a seasonal outdoor pool. The pool is open from May to September.

What makes SureStay Hotel By Best Western Fernley a romantic place to stay?

1 hot tub, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at SureStay Hotel By Best Western Fernley.

Are there hot tubs in the rooms at SureStay Hotel By Best Western Fernley?

No, but there are deep-soaking baths in the guestrooms.

Does SureStay Hotel By Best Western Fernley serve breakfast?

Yep, complimentary full breakfast is served at SureStay Hotel By Best Western Fernley.

Is there a free airport shuttle available at SureStay Hotel By Best Western Fernley?

No, SureStay Hotel By Best Western Fernley does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Hotel By Best Western Fernley?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

SureStay Hotel By Best Western Fernley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 375 out of 1004 reviews
Rating 8 - Good. 311 out of 1004 reviews
Rating 6 - Okay. 186 out of 1004 reviews
Rating 4 - Poor. 73 out of 1004 reviews
Rating 2 - Terrible. 59 out of 1004 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 4 nights in Aug 2025

8/10 Good

Jennifer

Stayed 1 night in Jul 2025

4/10 Poor

Don R

Stayed 1 night in Jul 2025

10/10 Excellent

Kathy R

Stayed 1 night in Jul 2025

6/10 Okay

chuck

Disliked: Staff & service

can't change anything after check-in !!!!!!

had knee trouble walking up stair, request change to first floor, they just kept saying they were full, the atitude is just unacceptable.
Stayed 10 nights in Jul 2025

4/10 Poor

Tom

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Inna

Stayed 1 night in Jul 2025

4/10 Poor

CHRISTINE, WEST JORDAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Chloe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean room, clean bathroom. Bed was comfortable. Great staff. Easy parking right by our room. Easy check in. Lots of great breakfast options! Would stay again!
Stayed 1 night in Jul 2025

6/10 Okay

Joel

Stayed 1 night in Jul 2025

10/10 Excellent

Tannah, Rio Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the employees stood out her name was candy. She was super nice very helpful. Very respectful if me and my family come back to stay honestly would be mostly because of her. We really really did have a good stay thank you so much and I can see you’re like a one woman army in the morning. Thank you.
Stayed 2 nights in Jul 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for us
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

8/10 Good

MartyAnn

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Relatively quiet. Desk clerks were very nice. Housekeeping didn’t come back once they passed the room. Ice machine—needs a second one for 2nd floor & the one on the main level needs updated makes ice very slowly had to go to the office where they had a bag of ice to give me @ 9:00pm
Stayed 5 nights in Jun 2025

6/10 Okay

Nancy

Travelled with family
Stayed 2 nights in Jul 2025

2/10 Terrible

Leo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The beds and pillows are outdated, the whole hotel needs to be remodeled, the rooms were worn and need new flooring, they gave us one room with no hot water to shower, later gave my mom another room after complaining, the staff there was excellent and friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Roy, CoeurdAlene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pet friendly with a HUGE dog room
Stayed 3 nights in Jul 2025

2/10 Terrible

Allison

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in, they checked us under the wrong person and we walked into a single bed room for 4 people. I went back and they told me I booked a single bed room and then confirmed my name again to find they checked in the wrong person. We go to the right room and the power is out, which wasn’t the hotels fault. The room had hole in the bathroom door, blood stains on pillow case, brown stains on hand towels, and pubic hair on the side of the tub. I asked about the pool at check in and they told me where it was. My kids get dressed for the pool and go down to find the pool and hot tub empty with a sign saying they are renovating. That would have been something they could have told us when we asked about it at check in. The eggs were watered down and gritty. I will say the staff were friendly, but they were scattered and ill informed and the property was a mess. The area around the hotel was shady and not somewhere I would hang out at night. I would not recommend this hotel to anyone.
Stayed 3 nights in Jun 2025

6/10 Okay

TERESA

Stayed 2 nights in Jul 2025

6/10 Okay

Christine

Stayed 1 night in Jul 2025

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Jeff

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Out of all the hotels that we have been in in the last 2 weeks, this is the nicest one and the best breakfast they could ever have. Very clean, very nice front desk, people. Very nice housekeepers
Stayed 2 nights in Jul 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025