Hotel Riu Palace Aquarelle - All Inclusive

4.0 star property
Family-friendly beachfront location with 4 outdoor pools

Photo gallery for Hotel Riu Palace Aquarelle - All Inclusive

Water park
Food court
Reception hall
Aerial view
On the beach, white sand

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • All-inclusive

Explore the area

Map
Falmouth, Falmouth, JMCTY05
  • Jamaica Swamp Safari Village
  • Luminous Lagoon
    ‪6 min drive‬
  • Blue Waters Beach Club
    ‪8 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪37 min drive‬

Room options

Family Room, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • Sleeps 5
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
  • 58 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms (C)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
  • 58 sq m
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
Free bottled water
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 4
  • 1 Double Bed

Junior Suite, Oceanfront (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Sea side - E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | C)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
Free bottled water
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
Free bottled water
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
Free bottled water
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | U)

Highlights

Patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | U)

Highlights

Patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim-Up, +18 Years Old, (L)

Highlights

Patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • Sleeps 5
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
  • 58 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

Highlights

Patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

About the area

Falmouth

An all-inclusive stay in Falmouth awaits you at Hotel Riu Palace Aquarelle - All Inclusive. You'll be within a 20-minute walk of Martha Brae River and 2.2 km (1.4 mi) from Jamaica Beaches. Highlights at this beachfront hotel include 5 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Renova can include massages along with access to the steam room. The family restaurant, White Bay, is open for breakfast, lunch and dinner. With 5 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach and enjoy the on-site free water park, kids' swimming pool and pool loungers. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this 4-property class Falmouth hotel include Montego Bay Convention Centre and Rose Hall Great House.

What's nearby

  • Martha Brae River - 16 min walk - 1.4 km
  • Luminous Lagoon - 6 min drive - 6.6 km
  • Blue Waters Beach Club - 8 min drive - 8.5 km
  • Burwood Beach - 9 min drive - 10.7 km
  • Rose Hall Great House - 25 min drive - 23.0 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 31 min drive

Restaurants

  • ‪Captain's Market - ‬15 min drive
  • ‪Steakhouse - ‬15 min drive
  • ‪Kfc - ‬5 min walk
  • ‪Royalton Sands Beach Bar - ‬8 min drive
  • ‪Martini Bar - ‬10 min drive

About this property

Hotel Riu Palace Aquarelle - All Inclusive

Family-friendly beachfront location with 4 outdoor pools
Hotel Riu Palace Aquarelle - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Aquarelle - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 5 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A children's pool, spa services, and barbecue grills are also featured at the family-friendly Hotel Riu Palace Aquarelle - All Inclusive. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Falmouth hotel.

  • 1 building
  • 753 guestrooms or units
  • 13 levels
  • 5 dining venues
  • 2 swim-up bars
  • 5 bars or lounges
  • Built in 2024
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Smoking in designated areas
Hotel Riu Palace Aquarelle - All Inclusive offers 753 air-conditioned accommodations with minibars and a safe. 50-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower and hairdryers. This Falmouth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Renova has 1 treatment room. Services include massages. The spa is equipped with a steam room. The spa is open daily.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Kyoto
  • Napoli
  • Steakhouse
  • White Bay

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free water park
  • Full-service spa
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • No lift

More

  • 1 building
  • 13 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Aquarelle - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Aquarelle
Hotel Riu Palace Aquarelle
Riu Aquarelle All Inclusive
Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle - All Inclusive Hotel
Hotel Riu Palace Aquarelle - All Inclusive Falmouth
Hotel Riu Palace Aquarelle - All Inclusive Hotel Falmouth

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Aquarelle - All Inclusive?

Hotel Riu Palace Aquarelle - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Palace Aquarelle - All Inclusive?

Yep, Hotel Riu Palace Aquarelle - All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Riu Palace Aquarelle - All Inclusive?

The closest beach to Hotel Riu Palace Aquarelle - All Inclusive is Doctor's Cave Beach (29.1 km).

Is there a spa on site at Hotel Riu Palace Aquarelle - All Inclusive?

Yep, Renova is available for guests. You'll enjoy services like massages.

Does Hotel Riu Palace Aquarelle - All Inclusive have a pool?

Hotel Riu Palace Aquarelle - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Hotel Riu Palace Aquarelle - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Palace Aquarelle - All Inclusive?

Hotel Riu Palace Aquarelle - All Inclusive features 4 outdoor pools, a full-service spa and 5 restaurants.

Is Hotel Riu Palace Aquarelle - All Inclusive family-friendly?

You bet! With amenities such as a children's pool, free water park access and a corner/local shop, it's no surprise that Hotel Riu Palace Aquarelle - All Inclusive is a hit with families.

Does Hotel Riu Palace Aquarelle - All Inclusive serve breakfast?

You bet, complimentary buffet brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Palace Aquarelle - All Inclusive?

No, Hotel Riu Palace Aquarelle - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Aquarelle - All Inclusive?

Yep, you can grab a meal at Hotel Riu Palace Aquarelle - All Inclusive's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Riu Palace Aquarelle - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Aquarelle - All Inclusive?

No, pets and service animals are not allowed.

Hotel Riu Palace Aquarelle - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 761 out of 1292 reviews
Rating 8 - Good. 298 out of 1292 reviews
Rating 6 - Okay. 134 out of 1292 reviews
Rating 4 - Poor. 39 out of 1292 reviews
Rating 2 - Terrible. 60 out of 1292 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Arnetia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new property with friendly staff and great services. Check In and Out process very smooth and hassle free. Nice ocean views and many options to choose from for meals! Lit pool entertainment with the option to travel to RIU Neon Party at another property!
Stayed 4 nights in Jan 2025

6/10 Okay

Shellyann

Stayed 4 nights in Feb 2025

8/10 Good

Zabi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience
Stayed 4 nights in Feb 2025

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Rodhan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Vry good
Stayed 5 nights in Jan 2025

10/10 Excellent

John

Greatly satisfied

We were very happy with our vacation at the RIU. The room was very nice it’s an incredible view of the Caribbean. We had several concerns at first, but the issues were quickly resolved. All the help, from desk clerks, to servers to maintenance, etc., were extremely polite and friendly. We certainly would recommend your hotel to others.
Stayed 7 nights in Jan 2025

2/10 Terrible

Miao

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
“All inclusive” is a lie!!! 1. Be aware that you have to reserve the restaurant 24 hrs in advance and reservation window close at 5pm. If you arrive around afternoon, most likely all reservations are full, and you can only eat buffet the next day. 2. Food is horrible and limited. We were lucky to get 1 reservation @ the Asian restaurant, but it’s limited to 3 mini dishes/person, ended up going back to the buffet. 3. No activities were open at all during our visit. Water park was closed. Out door activities showed open on the app, but the red flag was up which means no water sport activities are allowed. 4. Beach was dirty and rocky. The ground is not even, we learned the hard way and decided to wear shoes into the water, even so my legs were scratched up and bled because the big rocks in the water. 5. Pools are freezing cold. We paid extra for swim-up room, but the water is freezing we were not able to use it at all. 6. Bad room installation, you won’t be able to sleep after 8 am because you can hear everything. 7. Most staffs seemed very unhappy working there. 8. Trust the reviews, I didn’t think it’s gonna happen to us but I was wrong. I can add at least 10 more things to the list from our 1 day visit and 2 nights stay. We paid $2,500 for this entire trip (including economy round trip flights) but couldn’t do anything, eat any good food, neither have a good night rest. We are grateful that we are safe, and checked off this box, but we will never come back again
Stayed 2 nights in Feb 2025

2/10 Terrible

Gili

Disliked: Cleanliness, staff & service, property conditions & facilities
Food was horrible, service was bad, not ready operationally, no pool side food service at all.
Stayed 6 nights in Dec 2024

8/10 Good

Matthew

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
We stayed at the Aquarella for ten days in late January. Overall, the resort has beautiful grounds with everything you'd expect from a RIU location. The majority of the staff we encountered were friendly and very helpful - with a few minor exceptions. The biggest complaint we have is the elevators! There are not enough of them and they're tiny given the size of the resort. During busy times we sometines waited 10 minutes to get an elevator that had enough room to get down to the lobby. Just prepare and plan ahead when doing down that if you're on a middle or lower floor it may not be quick to get down to dinner. Food is just okay and we did get sick one day from the buffet. It's also fairly noisy if you like to get to bed early. Music and entertainment will be very, very loud until 1 a.m. so earplugs may be nice to bring with you if you like to get to bed early. The grounds could also use more trashcans around as you have to walk a good distance to try and find one. This resort is out of the way in a rural area -- just know that. You're not close to city amenities and most excursions are 90 minute ride away from the resort. Also, when planning your return to MBJ Airport just know the highway that you need to take can be congested due to accidents. I'd recommend leaving 4 hours before your flith time to ensure you make it on time. Overall, we probbaly wouldn't return to this RIU location but we throughly enjoyed our time in Jamaica.
Stayed 9 nights in Jan 2025

8/10 Good

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Improvements are needed as it relates to the food options.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a timmmeeee! I love this property.
Stayed 4 nights in Jan 2025

6/10 Okay

Antonette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the entertainment. It needs to be better. A night club ould be great for adults after hours. Beach party was awesome. Food is awesome. I also wanted a king bed in my ocean view room and I got two doubke beds instead on my 13th wedding anniversary. My key car for my room stopped working from 11am. I coikd not get in the pack my things.
Stayed 3 nights in Dec 2024

6/10 Okay

Densil

Business traveller, Travelled with group
It was too noisy
Stayed 2 nights in Jan 2025

10/10 Excellent

maciana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can always find things you don't like, but they were minor, overall it was a great stay, with plans on continuing to use RIU for our carabean getaways.
Stayed 5 nights in Jan 2025

2/10 Terrible

Tirrena

Travelled with family, Travelled with family and small children, Travelled with partner
Where do I start...I'll start by my hard head self should have listened to the negative reviews.Not only is the food horrible,but most not all but most of the staff attitudes are very unpleasant. I THOUGT THE RESORT WAS NICE .Then the red flags started waving ,the food the lack of amenities, the attitudes look stares.Lack of attention when you need basic things like water.Lets just say they made me never want all inclusive hotels again.Not only did my kid find a used tampon under the bed,she now has explosive diarrhea thanks to their food.i would highly not recommend this place .I have to be honest
Stayed 4 nights in Jan 2025

10/10 Excellent

Larry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable service !!! The most friendly staff! Would definitely go back. Beautiful clean rooms.
Stayed 1 night in Jan 2025

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with a very friendly staff
Stayed 4 nights in Jan 2025

6/10 Okay

Gerald

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good and pleasant experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Justina

Liked: Cleanliness, staff & service, property conditions & facilities
We had an awesome time!
Stayed 3 nights in Jan 2025

10/10 Excellent

Shalin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and comforting
Stayed 3 nights in Jan 2025

10/10 Excellent

Kiran

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My stay here was awesome.
Stayed 2 nights in Jan 2025

10/10 Excellent

Terry, BROOKLYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place and lovely staff
Stayed 7 nights in Jan 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Good food!
Stayed 4 nights in Jan 2025