Hotel Riu Palace Aquarelle - All Inclusive

4.0 star property

Photo gallery for Hotel Riu Palace Aquarelle - All Inclusive

Water park
Poolside bar
Poolside bar
Aerial view
Minibar, in-room safe, blackout curtains, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
The current price is NZ$797
includes taxes & fees
19 May - 20 May

Explore the area

View map
Falmouth, Falmouth, JMCTY05
  • Place, Water Square
    ‪2 min walk‬
  • Place, Martha Brae River
    ‪2 min drive‬
  • Place, Luminous Lagoon
    ‪6 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪42 min drive‬

Room options

Junior Suite, Partial Ocean View (U)

8.8 out of 10
Excellent
(103 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(167 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (U)

8.8 out of 10
Excellent
(8 reviews)
  • 58 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (U)

9.4 out of 10
Exceptional
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | U)

9.4 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | U)

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed

Junior Suite, Partial Ocean View (L)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (L)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up, +18 Years Old, (L)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Sea side - E)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (E)

  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | U)

10.0 out of 10
Exceptional
(5 reviews)
  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

8.0 out of 10
Very good
(4 reviews)
  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

9.8 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Partial Ocean View (C)

9.0 out of 10
Wonderful
(9 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (C)

  • 58 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront (C)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

7.6 out of 10
Good
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Suite, Oceanfront (C)

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | C)

  • 35 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (C)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (U)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (Superior | E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Swim Up | 18+ | E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim Up | Deluxe Elite Club | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | 18+ | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite Junior With Partial Sea View

  • Partial sea view
  • 35 sq m
  • Sleeps 4

Suite Junior With Sea View

  • Sea view
  • 35 sq m
  • Sleeps 4

Suite Junior With Ocean View

  • Ocean view
  • 35 sq m
  • Sleeps 4

Double Suite Deluxe

  • 35 sq m
  • Sleeps 2

Quadruple Room Junior With Partial Sea View

  • Partial sea view
  • Sleeps 4

Quadruple Room Junior With Sea View

  • Sea view
  • Sleeps 4

About the area

Falmouth

An all-inclusive stay in Falmouth awaits you at Hotel Riu Palace Aquarelle - All Inclusive. Within steps you'll find Water Square and Martha Brae River within a 20-minute stroll. Highlights at this beachfront hotel include 5 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Renova can include massages along with access to the steam room. The family restaurant, White Bay, is open for breakfast, lunch and dinner. With 5 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and kids' swimming pool. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .In proximity to this 4-property class Falmouth Historic Town Centre hotel you'll find Rose Hall Great House.

What's nearby

  • Water Square - 2 min walk - 0.2 km
  • Martha Brae River - 2 min drive - 1.7 km
  • Luminous Lagoon - 6 min drive - 6.6 km
  • Rose Hall Great House - 28 min drive - 23.6 km
  • Doctor's Cave Beach - 42 min drive - 39.0 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 35 min drive

Restaurants

  • ‪White Bay - ‬8 min drive
  • ‪Napoli - ‬8 min drive
  • ‪Kfc - ‬6 min walk
  • ‪The Jablum Cafe @ Port of Falmouth - ‬7 min walk
  • ‪Riu The Steakhouse - ‬8 min drive

About this property

Hotel Riu Palace Aquarelle - All Inclusive

Hotel Riu Palace Aquarelle - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Aquarelle - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 5 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A children's pool, spa services, and barbecue grills are also featured at the family-friendly Hotel Riu Palace Aquarelle - All Inclusive. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Falmouth hotel.

  • 1 building
  • 753 guestrooms or units
  • 13 levels
  • 5 dining venues
  • 2 swim-up bars
  • 5 bars or lounges
  • Built in 2024
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Smoking in designated areas
Hotel Riu Palace Aquarelle - All Inclusive offers 753 air-conditioned accommodations with minibars and a safe. 50-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower and hairdryers. This Falmouth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Renova has 1 treatment room. Services include massages. The spa is equipped with a steam room. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Kyoto
  • Napoli
  • Steakhouse
  • White Bay

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free water park
  • Full-service spa
  • Splash pad
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • No lift

More

  • 1 building
  • 13 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Aquarelle - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Aquarelle
Hotel Riu Palace Aquarelle
Riu Aquarelle All Inclusive
Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle - All Inclusive Hotel
Hotel Riu Palace Aquarelle - All Inclusive Falmouth
Hotel Riu Palace Aquarelle - All Inclusive Hotel Falmouth

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Aquarelle - All Inclusive?

Hotel Riu Palace Aquarelle - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Riu Palace Aquarelle - All Inclusive?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Aquarelle - All Inclusive on 19 May 2026 start from NZ$797, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Riu Palace Aquarelle - All Inclusive?

Yep, Hotel Riu Palace Aquarelle - All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Riu Palace Aquarelle - All Inclusive?

The closest beach to Hotel Riu Palace Aquarelle - All Inclusive is Blue Waters Beach Club (3.9 km).

Is there a spa on site at Hotel Riu Palace Aquarelle - All Inclusive?

Yep, Renova is available for guests. You'll enjoy services like massages.

Does Hotel Riu Palace Aquarelle - All Inclusive have a pool?

Hotel Riu Palace Aquarelle - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Hotel Riu Palace Aquarelle - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Palace Aquarelle - All Inclusive?

Hotel Riu Palace Aquarelle - All Inclusive features 4 outdoor pools, a full-service spa and 5 restaurants.

Is Hotel Riu Palace Aquarelle - All Inclusive family-friendly?

You bet! With amenities such as a children's pool, free water park access and a corner/local shop, it's no surprise that Hotel Riu Palace Aquarelle - All Inclusive is a hit with families.

Does Hotel Riu Palace Aquarelle - All Inclusive serve breakfast?

You bet, complimentary buffet brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Palace Aquarelle - All Inclusive?

No, Hotel Riu Palace Aquarelle - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Aquarelle - All Inclusive?

Yep, you can grab a meal at Hotel Riu Palace Aquarelle - All Inclusive's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Riu Palace Aquarelle - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Aquarelle - All Inclusive?

No, pets and service animals are not allowed.

Hotel Riu Palace Aquarelle - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1590 out of 2528 reviews
Rating 8 - Good. 542 out of 2528 reviews
Rating 6 - Okay. 221 out of 2528 reviews
Rating 4 - Poor. 74 out of 2528 reviews
Rating 2 - Terrible. 101 out of 2528 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Donita

Liked: Cleanliness, amenities, property conditions & facilities
This was one of the most amazing resorts. The people that took care of me where outstanding, the food was exceptional, and the amenities were great. Im bringing my family back for our next vacation.
Stayed 5 nights in Feb 2026

8/10 Good

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the place was very clean and workers very nice
Stayed 4 nights in Feb 2026

10/10 Excellent

Antonia LaVon, camp springs

Liked: Cleanliness, amenities, property conditions & facilities
Great great great❤️
Stayed 3 nights in Jan 2026

10/10 Excellent

JAMES

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were beautiful and beautifully cleaned every day. The staff is super friendly, fun, and hard working. We enjoyed the different types and variety of foods. Can't wait to go back. The only draw back is that i wish the resort had ATM machines for cash withdrawals. There usually very long lines at local banks ATM's and run out money fast.
Wonderful entertainment
Tender juicy steak dinners
Fresh seafood
Beautiful pools
Stayed 5 nights in Feb 2026

6/10 Okay

Yana

Liked: Amenities, property conditions & facilities
I wouldn’t recommend this hotel. My vacation started with the fact that I got a room with ants in it, they tried to fix it, but the next day the ants came back, they changed the room for me, for which I am appreciate. Unfortunately the weather was not good during my stay, so I decided to use the spa offered by the hotel. Manager Vanessa there is rude and not customer-oriented,it’s seems she is nice only with guests who use the services for an additional fee according to the conditions, you can use steam room for only 15 minutes and plunge for 15 minutes, and you must also bring your towel and bathrobe with you since they do not have them at the spa. I was surprised by this condition, but Okay, I brought everything with me, but I was upset the steam room wasn't working, it just looked like a little steam on the ceiling the plunge was dirty and with sand inside. All the food in the buffet is spicy for 7 days there was the same breakfast, lunch and dinner, no changes.
Stayed 7 nights in Jan 2026

2/10 Terrible

Lloyd

Stayed 3 nights in Feb 2026

8/10 Good

Tracy Wacker or Dustin

Stayed 7 nights in Feb 2026

10/10 Excellent

Shakheta

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Everything was perfect
Stayed 5 nights in Jan 2026

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The staff was always smiling and courteous and willing to help. The whole facility was fresh and clean and well maintained. The food and drinks were always fresh and delicious. Honestly zero complaints. Would highly recommend!
Stayed 4 nights in Feb 2026

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2026

10/10 Excellent

Flor

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The services are top tier Room is clean Staffs are nice and welcoming Riu Palace keeps the drinks coming and their guests entertained. I will definitely be back!!!
Stayed 6 nights in Jan 2026

10/10 Excellent

Esther

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean hotel! Super sweet and professional staff. Great entertainment and shows! We really enjoyed staying here.
Stayed 3 nights in Feb 2026

8/10 Good

Nicole

Stayed 4 nights in Jan 2026

10/10 Excellent

Tyema

Stayed 3 nights in Jan 2026

4/10 Poor

Jodi

Food was sub par
Stayed 4 nights in Jan 2026

10/10 Excellent

James A

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was cleaned and the view was beautiful. This was my 2nd time going there and I’ve already booked another trip for July! If you have kids or not. This is the best spot to me to come too! The RIU parties!! Just go and thank me later!
Stayed 3 nights in Jan 2026

10/10 Excellent

JESSICA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is great, very welcoming. Clean and great atmosphere. Food is delicious and so are the drinks.
Stayed 3 nights in Jan 2026

8/10 Good

Delrose

Stayed 4 nights in Jan 2026

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, we enjoyed the buffet
Stayed 4 nights in Jan 2026

10/10 Excellent

Casimir Bryant

Stayed 4 nights in Jan 2026

10/10 Excellent

Stephany

Stayed 7 nights in Jan 2026

10/10 Excellent

Tamarah

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff
Stayed 3 nights in Jan 2026

10/10 Excellent

DWAYNE IAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The entertainment team and food were great! That’s what we enjoyed most about the trip.
Stayed 4 nights in Jan 2026

10/10 Excellent

Nicole, Plantation

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great... food fabulous... service top notch
Stayed 4 nights in Dec 2025

8/10 Good

gyapan

Stayed 3 nights in Jan 2026