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Riad Norma

3.5 star property

Photo gallery for Riad Norma

Building design
Interior
Double Room (LUCIA)
Terrace/patio
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View map
16 Derb Sornas, Quarter ZIAT, Fes, Medina, 30000
  • Place, Blue Gate
    ‪10 min walk‬
  • Place, Place Bou Jeloud
    ‪11 min walk‬
  • Place, Zaouia Sidi Ahmed Tijani
    ‪13 min walk‬
  • Airport, Fes (FEZ-Saiss)
    ‪29 min drive‬

Room options

View all photos for Royal Double Room (NORMA)

Royal Double Room (NORMA)

Royal Double Room (NORMA)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Duplex (CARMEN)

Standard Duplex (CARMEN)

Standard Duplex (CARMEN)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Royal Room (TOSCA)

Royal Room (TOSCA)

Royal Room (TOSCA)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

Room

Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Double Room (LUCIA)

Double Room (LUCIA)

Double Room (LUCIA)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room (MANON)

Double Room (MANON)

Double Room (MANON)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Fes

Riad Norma puts you in the heart of Fes, steps from Glaoui Palace and within a 15-minute stroll of Kassr Annoujoum Ducci Foundation. Highlights at this riad include free continental breakfast, an outdoor swimming pool and a bar/lounge. .This smoke-free riad offers free WiFi in public areas, a business centre and a rooftop terrace. Additionally, you'll find a free manager's reception, a coffee shop/cafe and coffee/tea in a common area. Each morning free breakfast is served. There's also self parking, along with the convenience of a free shopping centre shuttle. .Sights within a 15-minute walk of this Fes El Bali riad include Dar Batha Museum and Place R'cif.
View more Riads in FesOpens in a new window

What's nearby

  • Blue Gate - 10 min walk - 0.9 km
  • Bou Inania Madrasa - 10 min walk - 0.9 km
  • Place Bou Jeloud - 11 min walk - 1.0 km
  • University of Al Quaraouiyine - 13 min walk - 1.1 km
  • Zaouia Sidi Ahmed Tijani - 13 min walk - 1.1 km

Getting around

  • Fes Station - 9 min drive
  • Fes (FEZ-Saiss) - 30 min drive

Restaurants

  • ‪cafe rsif - ‬12 min walk
  • ‪Palais La Médina - ‬14 min walk
  • ‪Cafe Mounia - ‬11 min walk
  • ‪Dar Hammad - ‬11 min walk
  • ‪The Ruined Garden - ‬10 min walk

About this property

Riad Norma

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

There's an onsite business centre. An outdoor pool, a rooftop terrace, and a library are also featured at Riad Norma. An airport shuttle (available 24 hours) and a bus station shuttle are available for a fee. Parking is available for a fee.

This 3.5-star Fes riad is smoke free.

  • 1 building
  • 1 floor
  • 6 guestrooms or units
  • Built in 1938
  • Continental breakfast (free)
  • Manager's reception (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Bar or lounge
Riad Norma offers 6 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.
Public bath/onsen services include a yukata (Japanese robe).

Similar properties

Deluxe Suite | Terrace/patio
Hôtel Riad la clé de Fes
Fes El Bali
  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
4.7 out of 5, Exceptional, 124 reviews
The price is NZ$161
includes taxes & fees
6 July - 7 July
Hôtel Riad la clé de Fes

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to 10:00 AM; MAD 50 per night; discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free shopping centre shuttle
  • Secured, covered parking on site (MAD 50 per night)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 1 floor
  • Built in 1938
  • Fireplace in lobby
  • Mosquito nets
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: noon; check-in end time: 2:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 12

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - midnight
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Riad Norma

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are available for MAD 400.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 23.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Airport shuttle transfer per adult: MAD 200 (one-way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 200 per room (one-way)
  • Covered self-parking fee: MAD 50 per night (in/out privileges)
  • Nearby parking fee: MAD 50 per night (656 ft away; open 6:00 AM to 10:00 AM)
  • Rollaway bed fee: MAD 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children 12 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

Riad Norma Fes
Riad Norma
Norma Fes
Riad Norma Hotel Fes
Riad Norma Fes
Riad Norma Riad
Riad Norma Riad Fes

Frequently asked questions

What is the cancellation policy at Riad Norma?

Riad Norma offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Riad Norma?

Yep, Riad Norma has a secured covered self car park with in/out privileges for MAD 50 per night. A self car park is also available, for a fee.

Does Riad Norma have a pool?

Riad Norma has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Riad Norma a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Riad Norma.

Does Riad Norma serve breakfast?

Yeah, complimentary continental brekkie is offered daily between 8:30 AM and 10 AM.

Is there a free airport shuttle available at Riad Norma?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Riad Norma?

Check-in begins at noon. Check-out time is 10:30 AM.

Are pets allowed at Riad Norma?

No, pets and service animals are not allowed.

Riad Norma Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 41 out of 46 reviews
Rating 8 - Good. 5 out of 46 reviews
Rating 6 - Okay. 0 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kaya

Liked: Cleanliness, staff & service, amenities
Kind staff, beautifully restored riad from the 14th century.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

LUIZ H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente local, recomendo!
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Marvelous!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Alvaro

Super friendly staff, the room super clean and beautiful design. Definitely recommend it for the price and quality.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Nogol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yousef has been wonderful towards us. He is a great host. Lovely breakfast, good location, clean and kind people. The location is key here, if you get spot too deep you would have to carry your own luggage up and down the streets. Norma has a great location near the gate
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ruth Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, very clean, personable, the owner and staff seemed to enjoy their job. So fun and relaxing. Excellent choice
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond Amazing

This is the most beautiful riad we have ever seen. We stayed in the Aida Suite on the first floor. Monique and Younas welcomed us and were amazing hosts and to great care to ensure our stay was perfect! It was hard to leave such a beautiful place!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond Amazing

This is the most beautiful riad we have ever seen. We stayed on the first floor. We were welcomed warmly and our amazing hosts took great care to ensure our stay was perfect! It was hard to leave such a beautiful Riad!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Oasis

Staying at Riad Norma was a wonder experience. Monique the owner was very kind; gave us great local information and made us extremely welcome. The cleanliness and comfort of the room was impeccable. Riad Norma is in a great location and the pool is a great way to cool off after a hot day exploring. Wine and beer is also available and can be hard to find in other locations. I highly recommend staying at this Riad
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Thiago Menezes Mota

Liked: Cleanliness, staff & service, property conditions & facilities
This was the best hotel I recall ever staying. It's a riad, not really a hotel. It's an Arab version of a Spanish villa, with a beautiful courtyard and garden inside the property. There are only 6 rooms, and each of them is flawlessly well maintained. The staff is also small but everybody consistently interacts with you. Monique, the owner, is a welcoming French lady who welcomes you like no other place. The place went through extensive renovation a while ago but maintenance is so good that it still looks new. It has heat pumps and AC, an amazing breakfast, and a fantastic rooftop with a great 360-degree view. Location-wise, it is right in the medina, but literally 150 m from one of the Babs (external gates). This place is highly recommendable.
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had only three guests when I was there. I was welcomed with hot tea and a chat outside at a table by the pool. He gave me a map and marked eating and shopping locations. The two cats are beautiful :) I was able to have my laundry washed, and got the included breakfast on one morning. Google maps works fine with this hotel's location. My tours were able to pick me up at the medina's gate called "Bab Ziat", which is about 1 block walk. There is a bench there so you can wait for your tour vehicle, and a friendly orange cat. The hotel has a locked door you buz in for. My room #3 had working AC and hot water. The bathroom was all the way up come precarious stairs inside my hotel room, but had a full round tub. Everything worked fine, but be careful walking up those stairs in the middle of the night! There are lights and hand rails. The Wifi worked fine. The building is beautiful and the courtyard is a fine place to sit after a long day's tour.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien atendidos.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour fantastique

Séjour fantastique au Riad Norma. La qualité de l'accueil et la bienveillance de l'hôtesse y font beaucoup ! Petit déjeuneur extra qui permet de préparer une bonne journée de découverte des petites rues et des souks de la Medina.
Stayed 5 nights in May 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So great. Excellent staff who helped with tours, guides, bus tickets and ordering pizza. We felt like princesses in this beautiful riad. We got upgraded to a bigger room for free. Breakfast was yummy and comfortable beds. Good heating in January. Loved it!
Stayed 5 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This riad is exquisite! You can feel and see the love that was put into it, and it is a real place of comfort and rest. The staff are wonderful - always with a smile and ready to help make your time in Fes fantastic. I highly recommend this location.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place, Monique, the owner, has a great taste in furniture and interior of the villa. The breakfast was awesome. But what we were most touched by was her kindness and great hospitality. She was so kind to help us find our lost item and even accompanied us to the police. The hotel staffs were all friendly and helpful as well to get reservations or give directions for us. Staying here was definitely made our stay in the city. Highly recommended.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Maria A M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrivel

Riad incrível, lindo, pessoal atencioso, cortês, simpático, café ótimo, amei!! ,
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unser Aufenthalt im Riad Norma war sehr gut und das Team ist sehr freundlich, willkommenheissend und zuvorkommend. Wir fühlten uns sehr Wohl und würden das Riad von herzen empfehlen.
Stayed 5 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très chaudement recommandé.

Riad familial admirablement rénové. Accueil de MONIQUE, la propriétaire, absolument délicieux. Chambre Norma digne des mille et une nuits. Jardin très agréable au milieu des orangers.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Yuxuan

Liked: Cleanliness, staff & service

Overall satisfactory experience.

My review could be slightly biased since I'm judging from an international perspective without an understanding of the Moroccan local standards. Pros : Friendly staff, stunning garden, perfect location in the Medina with easy access to an exit to get a cab. Cons: Insufficient and out-dated room facilities. In my specific room there was no drainage on the bathroom floor which resulted in me wiping off the water for 5 min every morning after shower. Given the price I paid in a low season, I also expected better room services which turned out to be mediocre.
Stayed 5 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely welcoming, authentic, and unique. Riad Norma exceeded all of our expectations and was a pleasure to stay at. I would definitely recommend this Riad to family and friends and hope to be back some day.
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
オーナーさんもスタッフの方々もとても親切で楽しく素敵な時間を過ごすことができました。メディナ中心部からは外れていますが、散策に特に不便な点はなく、こちらを選んで良かったと思っています。
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly pretty hotel!! Interior decoration, potyery, furnishings are so beautiful and worth looking once. The location is not so far from downtown Fes, around 10 minutes walking. The owner and staff are so kind tjat you can beg them advice how to enjoy Fes.
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Riad, with very friendly and personalised service.
Stayed 4 nights in Dec 2018
Verified

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow, wow, wow!

One of the most beautiful, stunning boutique hotels I have ever stayed in. Gorgeous Riad loving restored to its Imperial Palace era by the owner Monique. Monique is a treasure along with her staff, welcoming guests like long lost family. She parts solo guests for dinners and outings like extended family meeting for the first time. Breakfast is fabulous, and although she no longer serves dinner, Monique has a full wine cellar of both French and Moroccan wines which you can buy by the glass or bottle. Close to Bab (gate) Ziat it is easy to come and go by taxi without getting lost in the denser parts of the Medina. My highest recommendation!
Stayed 3 nights in Sep 2018