Spent annual holidays in Florence many times in the past, stayed in various types of accommodation and different locations with in the centre of Florence, and varying price ranges.For me Abatjour has come out tops.Well within walking distance of city centre and surprisingly close to Santa Maria Novella station, also in a nice residential area..The staff are brilliant, speaking good English, very very helpful, they actually seem to care about there guests as opposed to just taking your money !!. Paolo the manager brilliant, could not do anymore to make your stay enjoyable and stress free.There was a time where something was not up to scratch but immediately he sorted it out and that also applied to the rest of the staff. What also impressed me was the after hours service of checking in , no problem, I arrived at 11.15pm a bit worried about accessing the B&B, everything was good, exactly as the email Paolo sent me earlier. Will definitely return next year, best B&B I have found in Florence in the last 8 years.The B&B is situated on the first floor and no lift but in my experience that is about the norm for budget hotels and B&B's in Florence.