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c-hotels Diplomat

4.0 star property
Hotel with a bar, 6-minute walk to Basilica of Santa Maria Novella

Photo gallery for c-hotels Diplomat

Interior
Reception
Minibar, in-room safe, individually furnished, desk
Front of property
Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is NZ$211
includes taxes & fees
13 Feb - 14 Feb

Explore the area

View map
Via Alamanni Luigi 9, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪6 min walk‬
  • Place, Fortezza da Basso
    ‪7 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪9 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, individually furnished, desk

Single Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Bidet
Hairdryer
Deep-soaking bath
Minibar
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfy

Minibar, in-room safe, individually furnished, desk

Comfy

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Bidet
Hairdryer
Deep-soaking bath
Minibar
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Smart City View

Minibar, in-room safe, individually furnished, desk

Smart City View

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Bidet
Hairdryer
Deep-soaking bath
Minibar
  • City view
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Spacious Triple

Spacious Triple

Spacious Triple

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Sofa bed
Bidet
Hairdryer
Deep-soaking bath
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Smart

Minibar, in-room safe, individually furnished, desk

Smart

8.4 out of 10
Very good
(22 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Bidet
Hairdryer
Deep-soaking bath
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Bidet
Hairdryer
Deep-soaking bath
Minibar
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Smart

Smart

Smart

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Bidet
Hairdryer
Deep-soaking bath
Minibar
  • Sleeps 2
  • 2 Single Beds

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About the area

Florence

C-hotels Diplomat places you in the centre of Florence, within just a 15-minute stroll of popular places like Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. Highlights at this hotel include in-room free WiFi and LCD TVs. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a conference centre and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 15-minute walk of this 4-property class Historic Centre of Florence hotel include Fortezza da Basso and Cathedral of Santa Maria del Fiore.

What's nearby

  • Piazza di Santa Maria Novella - 5 min walk - 0.4 km
  • Basilica of Santa Maria Novella - 6 min walk - 0.6 km
  • Central Market - 6 min walk - 0.6 km
  • Fortezza da Basso - 7 min walk - 0.6 km
  • Cathedral of Santa Maria del Fiore - 11 min walk - 1.0 km

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop - 1 min walk
  • Florence Santa Maria Novella Station - 2 min walk
  • Peretola Airport (FLR) - 23 min drive

Restaurants

  • ‪All'Antico Vinaio - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Vyta - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Bar Tonarelli - ‬4 min walk

About this property

c-hotels Diplomat

Hotel with a bar, 6-minute walk to Basilica of Santa Maria Novella
C-hotels Diplomat offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. C-hotels Diplomat also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Florence hotel is smoke free.

  • 85 guestrooms or units
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
C-hotels Diplomat offers 85 accommodations with minibars and a safe. Each accommodation is individually furnished. LCD televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle on request
  • Parking on site (EUR 30 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting room

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Self-parking fee: EUR 30 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number IT048017A1WEOSWDFF

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Diplomat Florence
C Hotels Diplomat
Hotel Diplomat Florence
C-Hotels Diplomat Hotel Florence
C-Hotels Diplomat Hotel
C-Hotels Diplomat Florence
C-Hotels Diplomat
c-hotels Diplomat Hotel
c-hotels Diplomat Florence
c-hotels Diplomat Hotel Florence

Frequently asked questions

What is the cancellation policy at c-hotels Diplomat?

C-hotels Diplomat offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at c-hotels Diplomat?

As of 6 Feb 2026, prices found for a 1-night stay for 2 adults at c-hotels Diplomat on 13 Feb 2026 start from NZ$182.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at c-hotels Diplomat?

Yep, c-hotels Diplomat has a self car park for EUR 30 per night. A self car park is also available, for a fee.

What makes c-hotels Diplomat a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at c-hotels Diplomat.

Are there hot tubs in the rooms at c-hotels Diplomat?

No, but there are deep-soaking baths in the guestrooms.

Does c-hotels Diplomat serve breakfast?

Yep, buffet breakfast is served daily from 7:00 AM to 10 AM.

Is there a free airport shuttle available at c-hotels Diplomat?

No, c-hotels Diplomat does not offer an airport shuttle service.

What time are check-in & check-out at c-hotels Diplomat?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

c-hotels Diplomat Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 422 out of 989 reviews
Rating 8 - Good. 372 out of 989 reviews
Rating 6 - Okay. 132 out of 989 reviews
Rating 4 - Poor. 29 out of 989 reviews
Rating 2 - Terrible. 34 out of 989 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the train station. Somewhat difficult to find as of is not very clearly marked from the street. Somewhat distant to the major sites.
Stayed 3 nights in Oct 2025

6/10 Okay

julie

Liked: Cleanliness, staff & service
Close to the train station and a short walk to the more scenic parts of town. The bed and pillows were uncomfortable. Staff are very friendly and helpful. One of the less aesthetically pleasing hotels I’ve stayed at while in Italy but functional.
Stayed 2 nights in Oct 2025

10/10 Excellent

Justin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Sep 2025

8/10 Good

Sheng

Stayed 3 nights in Sep 2025

6/10 Okay

Nanette

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The hotel room is small
Stayed 2 nights in Sep 2025

10/10 Excellent

wendy

Stayed 2 nights in Sep 2025

10/10 Excellent

alvaro r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located near transportation shops and walking distance to city center, very safe place, excellent customer service. Very comfortable and cozy room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Layale

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Florence!

Great stay! Walkable to other parts of Florence, loved the breakfast! The only thing is it is very close to the train station, which is convenient but also a lot of weird people around the area.
Stayed 4 nights in Aug 2025

8/10 Good

Delcina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Would highly recommend for close proximity to station and most attractions within reasonable walking distance. The breakfast was lovely, staff very helpful and friendly. We really enjoyed our stay (3 days)
Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luggage storage, nice staff at front desk, good breakfast available. Slight smell in room but appreciated cleanliness and could not be any more convenient to the train station.
Stayed 1 night in Aug 2025

10/10 Excellent

Paulina

Stayed 5 nights in Jul 2025

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness, property conditions & facilities
I made a reservation for 2 twin beds. When I arrived at the hotel, the receptionist said it was a queen bed, but I wanted to exchange it for 2 twins. I should have done the upgrade for 30 euros a day for a larger room. I made the upgrade, but the room was too small, so I doubt that I actually received an upgrade. The bathroom was very small and old. The breakfast was excellent, and the location beside the train station was good, but the room was terrible.
Stayed 3 nights in Jun 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Next to the train station. Convenient for transportation however walking around the area at night doesn’t feel safe Thanks the hotel for upgrading my room to higher level and it’s much better!
Stayed 3 nights in May 2025

10/10 Excellent

Tytanna

Yes
Stayed 1 night in Mar 2025

8/10 Good

Walid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jamiely

Stayed 1 night in Jan 2025

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the train station! Large, clean room and hotel.
Stayed 1 night in Oct 2024

8/10 Good

Josephine, Jacksonville

Liked: Staff & service
Hotel is across the train station which was very convenient. Lobby needs more lighting.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

wenhao

Disliked: Cleanliness, staff & service, property conditions & facilities
Don't choose this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Venkat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Helpful and Very Cooperative Staff
Stayed 1 night in Sep 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel right next to the train station! Everything is within walking distance and the staff members are incredibly friendly and helpful. Very quaint room too!
Stayed 2 nights in Sep 2024

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stafa was excellent.
Stayed 1 night in Sep 2024