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Monna Lisa

4.0 star property

Photo gallery for Monna Lisa

Garden
Free daily buffet breakfast
Reception
Lobby sitting area
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View map
Borgo Pinti, 27, Florence, Tuscany, 50121
  • Place, Piazza del Duomo
    ‪8 min walk‬
  • Place, Piazza della Signoria
    ‪8 min walk‬
  • Place, Uffizi Gallery
    ‪10 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪13 min drive‬

Room options

View all photos for Classic Double Room

Minibar, in-room safe, individually decorated, individually furnished

Classic Double Room

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Double or Twin Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Camera Deluxe con Balcone

Minibar, in-room safe, individually decorated, individually furnished

Camera Deluxe con Balcone

  • Garden view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Camera Comfort Deluxe

Minibar, in-room safe, individually decorated, individually furnished

Camera Comfort Deluxe

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed OR 2 Single Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Camera Prestige con Patio

Minibar, in-room safe, individually decorated, individually furnished

Camera Prestige con Patio

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Deluxe

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite Deluxe

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed OR 2 Single Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Suite Monna Lisa

Shower, eco-friendly toiletries, hair dryer, towels

Suite Monna Lisa

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

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About the area

Florence

Monna Lisa puts you in the heart of Florence, within just a 10-minute stroll of popular attractions like Gallery of the Academy of Florence and Piazza del Duomo. Highlights at this hotel include free buffet breakfast and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a garden, dry cleaning/laundry services and multilingual staff. Each morning free breakfast is served. .Attractions within a 15-minute walk of this 4-property class Historic Centre of Florence hotel include Uffizi Gallery and Cathedral of Santa Maria del Fiore.

What's nearby

  • Gallery of the Academy of Florence - 8 min walk - 0.7 km
  • Piazza del Duomo - 8 min walk - 0.7 km
  • Piazza della Signoria - 8 min walk - 0.7 km
  • Cathedral of Santa Maria del Fiore - 10 min walk - 0.9 km
  • Uffizi Gallery - 10 min walk - 0.9 km

Getting around

  • San Marco University Tram Stop - 10 min walk
  • Florence (FIR-Firenze Campo di Marte Rail Station) - 18 min walk
  • Peretola Airport (FLR) - 28 min drive

Restaurants

  • ‪La Giostra - ‬3 min walk
  • ‪Natalino Ristorante - ‬4 min walk
  • ‪Rooster Cafe Firenze - ‬5 min walk
  • ‪Iyo Iyo - ‬1 min walk
  • ‪Eby's Latin Bar - ‬4 min walk

About this property

Monna Lisa

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and a garden are also featured at Monna Lisa. A complete renovation of Monna Lisa was completed in January 2026.

This 4-star Florence hotel is smoke free.

  • 38 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 1300
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
Monna Lisa offers 38 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Florence hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 3 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1300
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2026
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 19 April 2024 to 31 December 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: EUR 70.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 20.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 70.00 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT048017A1ZHTS4CU6

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Monna Lisa
Hotel Monna Lisa Florence
Lisa Monna
Monna
Monna Hotel
Monna Lisa
Monna Lisa Florence
Monna Lisa Hotel
Monna Lisa Hotel
Hotel Monna Lisa
Monna Lisa Florence
Monna Lisa Hotel Florence

Frequently asked questions

What is the cancellation policy at Monna Lisa?

Monna Lisa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Monna Lisa serve breakfast?

You bet, guests can't get enough of the free buffet breakfast here! Offered daily from 7 AM to 10:30 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Monna Lisa?

No, Monna Lisa does not offer an airport shuttle service.

What time are check-in & check-out at Monna Lisa?

Check-in begins at 3:00 PM. Check-out time is noon.

Monna Lisa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 500 out of 811 reviews
Rating 8 - Good. 233 out of 811 reviews
Rating 6 - Okay. 48 out of 811 reviews
Rating 4 - Poor. 19 out of 811 reviews
Rating 2 - Terrible. 11 out of 811 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Ning

Stayed 9 nights in Dec 2023

10/10 Excellent

LUCINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, even with ongoing construction!

The hotel is in the middle of renovations, so there was some construction noise during the day. But, even considering that, this is a five-star place.
Stayed 9 nights in Feb 2024

10/10 Excellent

Mirjana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

YASMINA

Liked: Cleanliness, staff & service
Very beautiful hotel. I loved the garden area, same as the pictures! Staff was very nice especially Laura which is very helpful and friendly! The hotel is not far from restaurant and the chapel.
Stayed 3 nights in Dec 2023

8/10 Good

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great to see a team in a hotel working together
Stayed 7 nights in Dec 2023

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel. The hotel itself is beautiful, all of the staff is incredibly friendly and the location is perfect. We stayed in 3 hotels throughout our trip and this was our favorite!

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful palazzo very elegant setting. A little dated but still lovely. Breakfast is great but no restaurant at dinner time. Walk to great restaurants in five minutes. Reasonable price for such a lovely property
Stayed 2 nights in Dec 2023

10/10 Excellent

Wilson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Monna Lisa. Staff was extremely cordial, helpful and professional. The hotel itself is absolutely gorgeous, and the location is perfect. The breakfast was superb and the kitchen staff were awesome too. All in all, a great experience; highly recommended!!!

10/10 Excellent

Juan A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect hotel during a road trip thru Europe. Picked the hotel due for its magnificent decor and history. Staff is very attentive to our needs and assisted us for reservations to museums and restaurants during our 3 day 2 night stay. Excellent location near to all major POI. Public parking less than 2 minutes walk.
Stayed 2 nights in Nov 2023

10/10 Excellent

Wytosha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

$210 Extra MONEY REQUESTED AT SITE

Was charged a extra $210 a night when we arrived at the hotel and was not budgeted for and this extremely affected our trip. We had no other choice, but to pay the money we had nowhere else to go, and everything else was budgeted. They said this was due to it, being an extra person in the room, myself, and my daughter, which was stated on the reservation. They stated this was due to her insurance reasons, and that me and my daughter were not able to share the space without it being the extra fee.
Stayed 2 nights in Nov 2023

10/10 Excellent

Fumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for your super friendly hospitality. We had very special memories at your hotel. Everyone is so friendly and so professional. We are so lucky to meet you In Firenze. I and my husband really want to back again!
Stayed 4 nights in Nov 2023

10/10 Excellent

dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Properly is very beautiful and the staff ver friendly. We upgraded to a second floor room with a balcony overlooking their garden which was lovely. Staff extremely helpful and friendly. Breakfast was excellent.
Stayed 6 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Great location to main monuments. Lots of great restaurants. Hotel lovely. Staff very helpful. Superior room very comfortable. Breakfast continental hot breakfast limited.
Stayed 4 nights in Oct 2023

10/10 Excellent

Sueanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel Mona Lisa exceeded our expectations in every way possible. The staff incredibly helpful, kind and professional. The hotel and grounds were exquisite steeped in history and maintained beautifully. It was a surreal experience to stay in a hotel with incredible history and elegance. Would absolutely stay here again!
Stayed 1 night in Oct 2023

10/10 Excellent

Bruce

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property surrounds multiple gardens and is located in Florence away from the maddening crowds. One can walk to the most popular attractions within minutes. Hotel Staff was extremely helpful in securring a taxi at 5:00 AM to the airport. Unfortunately, due to our brief stay, we were unable to enjoy the hotel's breakfast buffet and gardens during daylight hours. A tragically short stay at a classy hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Maddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with nice rooms
Stayed 4 nights in Sep 2023

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel the staff was very accommodating
Stayed 2 nights in Sep 2023

10/10 Excellent

Lora Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very helpful staff. Good restaurants close by. Best hotel we have stayed at on our trip.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peaceful garden for escaping from the hub-bub of Florence was an absolute delight. The breakfast spread was absolutely exceptional. Sadly, no restaurant.
Stayed 4 nights in Sep 2023

10/10 Excellent

Yasamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially we were on a room we did not like but later they moved us to another room which we liked. The staff is very friendly and they are accommodating when you ask them for something. Ramid at the breakfast serving area was very nice and provided great service to us. Thank you!
Stayed 3 nights in Sep 2023

2/10 Terrible

Ebrahim

Disliked: Cleanliness, property conditions & facilities
Horrible place to stay. The triple-bed room was next to the lobby and kitchen. A lot of noise throughout the night. Breakfast is just okay. A lot of dead bugs on the bathroom floor.
Stayed 3 nights in Sep 2023

10/10 Excellent

Carol

Stayed 1 night in Sep 2023

10/10 Excellent

Lindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed here and absolutely loved it. The hotel has a very classic charm with a beautiful garden. We were greeted upon entry and shown around the property, then to our room. We loved the history of the place and the authentic Italian charm. Our room was spacious and quiet with comfortable beds. There were plenty of toiletries. They did a turn down service in the evenings and put a little chocolate on our beds, along with a stepping mat and house slippers next to the bed. For breakfast there is a very nice buffet breakfast that had so many options and the staff is very kind and attentive. My daughter and I were so sad to leave when it was time to check out. We absorb loved our time staying at the Monna Lisa hotel. If you are looking for an authentic Italian feel for your stay, this is the place for you.
Stayed 4 nights in Aug 2023

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Monna Lisa Hotel is a charming, historic, haven situated within the historic district of Firenze. The staff were helpful and very friendly. The bar and garden was laid back and just what is needed after a day walking among the many historic sites. The daily breakfast, which was included in the bill, had many options and was provided by friendly staff in a beautiful setting. Our family loved it and will return!!
Stayed 3 nights in Aug 2023

10/10 Excellent

Jo

Stayed 2 nights in Aug 2023