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Palazzo Montebello

4.0 star property
Boutique hotel with spa services, near Basilica of Santa Maria Novella

Photo gallery for Palazzo Montebello

Courtyard
Reception
Food court
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$357
includes taxes & fees
24 Feb - 25 Feb

Explore the area

View map
Via Garibaldi, 14, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪8 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪11 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪16 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, Terrace

Premium Double Room, Terrace

Premium Double Room, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room

Design Double Room

Design Double Room

10.0 out of 10
Exceptional
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About the area

Florence

Palazzo Montebello puts you in the heart of Florence, within a 20-minute stroll of Basilica of Santa Maria Novella and Ponte Vecchio. Highlights at this boutique hotel include free in-room WiFi. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning buffet breakfast is served between 7 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4-property class Historic Centre of Florence hotel include Piazza della Signoria and Palazzo Vecchio.

What's nearby

  • Piazza di Santa Maria Novella - 8 min walk - 0.7 km
  • Basilica of Santa Maria Novella - 11 min walk - 1.0 km
  • Cathedral of Santa Maria del Fiore - 16 min walk - 1.4 km
  • Ponte Vecchio - 17 min walk - 1.5 km
  • Piazza della Signoria - 18 min walk - 1.5 km

Getting around

  • Porta al Prato - Leopolda Tram Stop - 4 min walk
  • Porta al Prato Station - 6 min walk
  • Peretola Airport (FLR) - 21 min drive

Restaurants

  • ‪Gamberini - ‬3 min walk
  • ‪Le Sorelline WineBarCafè - ‬6 min walk
  • ‪Nirvana Veg Restaurant Firenze - ‬2 min walk
  • ‪Il Profeta - ‬4 min walk
  • ‪Montebello Splendid Hotel Florence - ‬1 min walk

About this property

Palazzo Montebello

Boutique hotel with spa services, near Basilica of Santa Maria Novella
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A fitness centre, spa services, and a terrace are also featured at the boutique Palazzo Montebello. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Florence hotel is smoke free.

  • 55 guestrooms or units
  • 3 levels
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Palazzo Montebello offers 55 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can pamper themselves by indulging in the on-site spa services.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 35 per day)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 14 for children
  • Self-parking fee: EUR 35 per day
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

Property Registration Number IT048017A1HU2WVBZB

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Montebello Splendid
Montebello Splendid
Montebello Splendid Florence
Montebello Splendid Hotel
Montebello Splendid Hotel Florence

Frequently asked questions

What is the cancellation policy at Palazzo Montebello?

Palazzo Montebello offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palazzo Montebello?

As of 14 Feb 2026, prices found for a 1-night stay for 2 adults at Palazzo Montebello on 25 Feb 2026 start from NZ$333.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Palazzo Montebello?

Yep, Palazzo Montebello has a self car park for EUR 35 per day. A self car park is also available, for a fee. Onsite parking is limited (max 8 spaces per unit).

Is there a spa on site at Palazzo Montebello?

There's no onsite spa, but this property does offer spa services.

What makes Palazzo Montebello a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Palazzo Montebello.

Does Palazzo Montebello serve breakfast?

Yeah, buffet breakfast is offered daily from 7 AM to 11:00 AM.

Is there a free airport shuttle available at Palazzo Montebello?

No, Palazzo Montebello does not offer an airport shuttle service.

What time are check-in & check-out at Palazzo Montebello?

Check-in begins at 3 PM. Check-out time is noon.

Palazzo Montebello Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 690 out of 1002 reviews
Rating 8 - Good. 216 out of 1002 reviews
Rating 6 - Okay. 61 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Sameer

Liked: Cleanliness, amenities
Clean room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jill, Coeur d'Alene

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is beautiful, staff was kind, room was so lovely!
Stayed 1 night in Aug 2025

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, conveniently located outside the hustle of the city but close enough to get to wherever you need to go in under 20 min walk
Stayed 5 nights in Nov 2025

10/10 Excellent

Suyog

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Had and issues with a room but they were able to give us a new room which was even better than the previous. Very friendly and helpful staff. Breakfast was standard but very good.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jada

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Fantastic breakfast. Staff were extremely helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, amenities
We loved the small and charming hotel and cannot wait to go back!! Our lovely host and hostess were so helpful giving us local recommendations for restaurants and activities. The hotel is adorable. Breakfast is good. Ample parking. Would absolutely stay here again.
Stayed 2 nights in Oct 2025

6/10 Okay

rob

Limited buffet breakfast menu + scrambled eggs and extras at no extra cost - euro 28 each. However ask for an omelette and its an extra euro 12 = 40 euro which is way over priced. No cooked food after 11am and the breakfast area closed - bar snacks thereafter, using pre prepared food - more like a 3 star hotel. Room was small and next to a lift. Stayed a week and you would have thought a better room would have been allocated. No issue with staff who were helpful and friendly. Mosquitos an issue in the room.
Stayed 7 nights in Oct 2025

6/10 Okay

Koichi

Disliked: Staff & service
Hotel looks quite new but some facilities need repair or renovation. The receptionist are quite aggressive and they insisted they didn’t receive my personal request through Hotrls.com system. Maybe your systems have not been connected well? Anyway, it looks nice hotel but some service are quite poor and not efficient but they wanted to insist they were right not customers.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stuart James

Stayed 3 nights in Oct 2025

10/10 Excellent

Jessica, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing stay at this hotel. Beautiful, comfortable, large rooms and lovely staff! Thank you so much.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Travelled with partner
Excellent in room coffee options. Clean room. Pillow menu. Staff was helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Florence. Totally enjoyed the hotel staff. Exceptional front desk staff.
Stayed 2 nights in Oct 2025

8/10 Good

Jess

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very friendly and warm, we are travelling with kids, the hotel has rooms which suit family. Services are very good. The hotel is in a quiet location, 20mins’ walk to the centre, 15mins’ walk to the main train station, very convenient.
Stayed 3 nights in Oct 2025

8/10 Good

Marcela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a nice property and I love the bed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Emily

Stayed 4 nights in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Our room was referred to as "boutique" which must have been code for tiny. That was a disappointment. Otherwise, everything was just great, and the property is lovely.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tom

Stayed 1 night in Sep 2025

10/10 Excellent

Krisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

John

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
When we checked in, the refrigerator was leaking with water. Our bell hop stepped in and tracked muddy water in the room, which I cleaned up. They said they would move rooms but they never did. Unplugged that fridge, so I had to give the front desk staff my leftover carbonara and tiramisu to chill. We requested ice after 11pm, they said this was not possible. Ice is only available at the bar, really? First hotel i've stayed in with no ice maker. I requested an extra blanket because my gf gets cold. They only have 1 person working at night and could not leave the desk, so I had to walk down to get it. Same went for an extra bottle of water then next night. The hairdryer did not work well- turned off and on. Gf said it was the worst hairdryer she's ever used. New property, paint was peeling in the bathroom. For the price I was paying, all of this was unfortunate. When I spoke to the front desk about all these issues during check out, he offered me a free cup of coffee. What a joke. Nice aesthetics in the lobby but don't stay here.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Stayed 2 nights in Sep 2025

10/10 Excellent

Charlotte

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a really good location, in walking distance to the centre of Florence. The hotel is modern and has new interiors, the staff were friendly and the breakfast was a great selection! Would definintely recommend staying here
Stayed 2 nights in Sep 2025

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First rate room first rate service great time. Enrico in particular really took care of us with info taxis etc. Highly recommend this property
Stayed 4 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Friendly and accommodating staff. The room was spacious and very clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice. The only thing I would recommend is the air conditioning to be little better.
Stayed 1 night in Sep 2025