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Hotel Palazzo dal Borgo

Property class: 4

Photo gallery for Hotel Palazzo dal Borgo

An indoor garden with tables and chairs, surrounded by lush greenery and orange trees.
A hotel lobby with striped walls, red upholstered chairs, a checkered floor, and a bar area with a white vase and decorative items.
A luxurious lobby with a checkered floor, red upholstered chairs, a central table, and a decorative chandelier.
A four-poster bed with a canopy, two bedside tables, a chair, and a desk with a lamp.
A wooden table with a teapot, cup, and magazine, surrounded by striped sofas, with framed pictures on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is NZ$228
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
Via Della Scala 6, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Single Room

A bedroom with a large bed, a nightstand, a lamp, a window with curtains, and a wardrobe.

Single Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double or Twin Room

A four-poster bed with a canopy, a red armchair, a wooden cabinet with a vase of flowers, and a wall-mounted lamp.

Superior Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Suite

A four-poster bed with a canopy, a round table with a vase of flowers, a chair, and a bedside table with a lamp.

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room

A hotel room with four beds, each with a canopy, and a sitting area with a sofa and armchairs.

Family Room

  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Futon

View all photos for Standard Double or Twin Room

A hotel room with a large bed, two bedside tables, a nightstand, a dresser, a chair, and a window with curtains.

Standard Double or Twin Room

8.6 out of 10
Excellent
(17 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Triple Room

A four-poster canopy bed with a red patterned bedspread, a wooden nightstand with a lamp, and a red upholstered chair.

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Quadruple Room

A room with two four-poster beds, a wooden wardrobe, a desk with a chair, and a window with red curtains.

Standard Quadruple Room

9.6 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

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  • Pet-friendly
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About the area

Florence

Hotel Palazzo dal Borgo puts you in the heart of Florence, steps from Piazza di Santa Maria Novella and within a 10-minute stroll of Ponte Vecchio. Highlights at this hotel include free in-room WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning continental breakfast is served between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 4-property class Historic Centre of Florence hotel include Piazza del Duomo and Cathedral of Santa Maria del Fiore.

What's nearby

  • Piazza di Santa Maria Novella - 1 min walk - 0.1 km
  • Basilica of Santa Maria Novella - 3 min walk - 0.3 km
  • Cathedral of Santa Maria del Fiore - 8 min walk - 0.7 km
  • Ponte Vecchio - 9 min walk - 0.8 km
  • Piazza del Duomo - 10 min walk - 0.9 km

Getting around

  • Unità Tram Stop - 4 min walk
  • Florence Santa Maria Novella Station - 6 min walk
  • Peretola Airport (FLR) - 10 min drive

Restaurants

  • ‪Fratelli Cuore - ‬4 min walk
  • ‪Osteria e Vinaino Cicalone - ‬3 min walk
  • ‪Ristorante Buca Mario - ‬3 min walk
  • ‪Cafe dei Fossi - ‬3 min walk
  • ‪The Fiddler's Elbow - Irish Pub - ‬2 min walk

About this property

Hotel Palazzo dal Borgo

As a guest of Hotel Palazzo dal Borgo, you'll find a library, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. Hotel Palazzo dal Borgo also features a garden, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Florence hotel is smoke free.

  • 34 guestrooms or units
  • 3 levels
  • Built in 1480
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Palazzo dal Borgo offers 34 accommodations with minibars and a safe. 24-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include printers and complimentary newspapers, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (EUR 30 per day)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 per person
  • A bar/lounge

Things to do

  • Books
  • Library

Family friendly

  • Art supplies
  • Children's books
  • High chair
  • In-room babysitting
  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Lift
  • Low-height counter and sink
  • Tile flooring in public areas
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1480
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone
  • Portable fan
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 20 per person
  • Airport shuttle fee: EUR 110 per vehicle (one-way, maximum occupancy 8)
  • Valet parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo dal Borgo
Hotel Palazzo dal Borgo Florence
Palazzo dal Borgo
Palazzo dal Borgo Florence
Aprile Hotel Florence
Hotel Palazzo dal Borgo Hotel
Hotel Palazzo dal Borgo Florence
Hotel Palazzo dal Borgo Hotel Florence

Frequently asked questions

What is the cancellation policy at Hotel Palazzo dal Borgo?

Hotel Palazzo dal Borgo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Palazzo dal Borgo?

As of 8 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Palazzo dal Borgo on 16 Nov 2026 start from NZ$228, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Palazzo dal Borgo?

Yep, Hotel Palazzo dal Borgo has valet parking for EUR 30 per day. Onsite parking is limited.

What makes Hotel Palazzo dal Borgo a romantic place to stay?

A champagne service and romance packages, as well as rainfall showerheads and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Palazzo dal Borgo.

Is Hotel Palazzo dal Borgo family-friendly?

You bet! With amenities such as laundry facilities, as well as highchairs and children's books in the guestrooms, it's no surprise that Hotel Palazzo dal Borgo is a hit with families.

Does Hotel Palazzo dal Borgo serve breakfast?

You bet, continental brekkie is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Palazzo dal Borgo?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Hotel Palazzo dal Borgo?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Palazzo dal Borgo?

Furry friends are welcome at Hotel Palazzo dal Borgo, with food and water bowls on offer.

Hotel Palazzo dal Borgo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 303 out of 652 reviews
Rating 8 - Good. 243 out of 652 reviews
Rating 6 - Okay. 71 out of 652 reviews
Rating 4 - Poor. 22 out of 652 reviews
Rating 2 - Terrible. 13 out of 652 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aircon was a life saver, staff were great with recommendations for eating and how to get to the sites we wanted to see.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful rooms, great breakfast in the morning.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. The staff was all very nice & helpful, and the property was clean & had a unique & special feel. Great location right by the train station.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interior. Great location just minutes from train station. Breakfast in the courtyard was a treat! Staff were friendly and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic historic hotel. Staff were extremely friendly and breakfast was fantastic. Even had vegan croissants available.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location a few minutes from the fast trains and tram to the airport, Were helped find great restaurants nearby and stored our bags until we were leaving.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel and found it excellent value as well. Lovingly restored so that it feels like authentic Venice, but comfortable too and fantastic location. Friendly and helpful staff and a hearty buffet European breakfast included, served inside if it’s chilly and on a pretty terrace if it’s warmer.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff that was attentive to our needs. Wonderful breakfast in a beautiful garden location. Just a short walk away from Piazza Santa Maria Novella, great restaurants, train station and the Duomo.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great staff attention to detail. Great location I feel bad not giving them 6 stars if I can but I must be honest, the ac is big problem to me it was hot in the room.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean and close to train and tram station Staff was so informative and absolutely so kind
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location. A few minutes walk from the Central train station. 5-10 mins from main attractions. Very friendly helpful staff.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and breakfast was perfect!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top location, excellent staff
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very pleasant and helpful. Loved the room and location. Would highly recomend!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location. Very good breakfast.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Excellent hotel with super buffet breakfast. Staff warm and friendly.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
a really nice and friendy place to stay!!
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect area to get to see tourist attractions, dining options, to and from the train station. The staff were extremely friendly and knowledgeable with great advice. Breakfast on the patio there was also fantastic. Will definitely stay here again
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice with super-helpful staff.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and in a good area.
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical palace! Good place to stay in Firenze. Hotel staff is very kind.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived later than expected but still had time for a little shopping and delicious meal in the area.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
A comfortable option for a family of 4. Very helpful staff. The hotel is a bit dated but still comfortable and very friendly staff. I would recommend this hotel.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's like sleeping in a renascence building

Stay was fantastic in Florence. The location is perfect, but the staff was incredibly friendly and helpful. They think about any detail and will make you feel happy and comfortable all the time. Good people, big hearts. Also, the hotel was incredible!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, helpful staff and great breakfast. Even got us a reservation at a great restaurant late on a busy Friday night!
Stayed 3 nights in Jan 2024