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Mercure Firenze Centro

4.0 star property
Upscale eco-certified hotel, walk to Basilica of Santa Maria Novella

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Photo gallery for Mercure Firenze Centro

Superior Room
Garden
Exterior
Reception hall
Privilege, Room, Balcony | Bathroom
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
Via Nazionale 21/23 R, Florence, Fl, 50123
  • Popular LocationBasilica of Santa Maria Novella3 min walk
  • Popular LocationUffizi Gallery14 min walk
  • Popular LocationHistoric Center - Downtown5 min drive
  • AirportFlorence (FLR-Peretola)23 min drive

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The price is NZ$759
for 1 night
includes taxes & fees
16 May - 17 May
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About the area

Florence

Mercure Firenze Centro places you in the centre of Florence, within a short 5-minute stroll of Basilica of Santa Maria Novella and Central Market. Highlights at this eco-friendly hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free WiFi in public areas, concierge services and a 24-hour front desk. Each morning continental breakfast is served between 7 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 10-minute walk of this 4-property class Santa Maria Novella hotel include Medici Chapels and San Lorenzo Church.

What's nearby

  • Basilica of Santa Maria Novella - 3 min walk
  • Central Market - 3 min walk
  • Piazza della Signoria - 12 min walk
  • Uffizi Gallery - 14 min walk
  • Historic Center - Downtown - 5 min drive

Getting around

  • Valfonda - Stazione Santa Maria Novella Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 4 min walk
  • Peretola Airport (FLR) - 23 min drive

Restaurants

  • Bondi Carlo - Le Focaccine SAS - 3 min walk
  • Pompi - 2 min walk
  • Caffè degl'Innocenti - 1 min walk
  • Trattoria Cornelius - 1 min walk
  • Capitale della Cina - 1 min walk

About this property

Mercure Firenze Centro

Upscale eco-certified hotel, walk to Basilica of Santa Maria Novella
Mercure Firenze Centro offers its guests tour or ticket assistance, multilingual staff, and a garden. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The eco-certified Mercure Firenze Centro also features concierge services, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Florence hotel is smoke free.

  • 85 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 2015
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Mercure Firenze Centro offers 85 accommodations with minibars and espresso makers. Beds feature down duvets. This Florence hotel provides complimentary wireless Internet access.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available for a fee: EUR 16 per person
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Changing table
  • Highchair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Maximum 2 (weight limit: 33 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 16 per person
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Firenze Centro New Opening Hotel Florence
Mercure Firenze Centro New Opening Hotel
Mercure Firenze Centro New Opening Florence
Mercure Firenze Centro New Opening
Mercure Firenze Centro Hotel Florence
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro Hotel Florence

Frequently asked questions

What is the cancellation policy at Mercure Firenze Centro?

Mercure Firenze Centro offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Firenze Centro?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at Mercure Firenze Centro on 5 May 2024 start from NZ$503.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Firenze Centro serve breakfast?

You bet, continental brekkie is available daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Mercure Firenze Centro?

No, Mercure Firenze Centro does not offer an airport shuttle service.

What time are check-in & check-out at Mercure Firenze Centro?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Mercure Firenze Centro?

Furry friends are welcome at Mercure Firenze Centro, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 15 kg per pet.

Mercure Firenze Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 351 out of 671 reviews" "
Rating 8 - Good. 245 out of 671 reviews" "
Rating 6 - Okay. 56 out of 671 reviews" "
Rating 4 - Poor. 13 out of 671 reviews" "
Rating 2 - Terrible. 6 out of 671 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Superb hotel. Nice for family. Very near train station. Highly recommended.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien
Stayed 2 nights in Dec 2023

10/10 Excellent

Yee Yen Yenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for all the tourist spots, everything within walkable distance. Staff were very helpful and the rooms and facilities were very clean.
Stayed 3 nights in Dec 2023

10/10 Excellent

Charlie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was an easy walk from the Florence train station. It was quite walkable to see "The David" and bus tours to Tuscany were leaving daily from the nearby train station.
Stayed 3 nights in Sep 2023

8/10 Good

Haley-Anne

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We love staying at this property when we visit Munich and have a few times before. However, the plumbing was a bit of an issue this time. The bathroom had a terrible smell every time anything was used as the piping needs to be replaced or cleaned out. Other then that, the room was always cleaned nicely and the staff is amazing.
Stayed 2 nights in Sep 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel for a weary traveler! Clean, spacious rooms and friendly staff. Also, a central location.
Stayed 4 nights in Sep 2023

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were sceptical to book a room here as reviews are a bit mixed for the Mercure in Florence however our stay was fantastic. All staff provided exceptional service and Sabrina in particular was a delight to deal with. We were fortunate enough to receive an upgrade and our room was spacious with a comfortable bed, decent size bathroom with lovely Nuxe complimentary toiletries. Breakfast was fantastic, with continental options including pastries, cereal, cold meats, cheeses, spreads etc and a small bain-marie with scrambled eggs, bacon and sausages. Fresh coffee available on request too. A wonderful and very memorable stay. Thank you to all the staff for their gracious hospitality.
Stayed 3 nights in Oct 2023

8/10 Good

Aashish

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very friendly staffs, we had a great time!
Stayed 1 night in Jun 2023

8/10 Good

Siu Kuen, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is just 5 min walk from SMN main train station. Hotel building used to be a theatre. Many restaurants nearby. Walking distance to all tourist spots. Hotel room is very clean with AC and minibar which is very handy in hot summer months. Will stay again. Thanks.
Stayed 11 nights in May 2023