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Piccolo Hotel

2.0 star property

Photo gallery for Piccolo Hotel

Minibar, in-room safe, desk, soundproofing
Breakfast area
Exterior
Floor plan
Floor plan

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Housekeeping

Explore the area

View map
Via San Gallo 51, Florence, FI, 50129
  • Place, Piazza San Marco
    ‪3 min walk‬
  • Place, Gallery of the Academy of Florence
    ‪5 min walk‬
  • Place, Central Market
    ‪7 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪14 min drive‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 14 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Family Room

Minibar, in-room safe, desk, soundproofing

Standard Family Room

  • Sleeps 2

View all photos for Standard Double Room

Minibar, in-room safe, desk, soundproofing

Standard Double Room

  • Sleeps 2

View all photos for Standard Triple Room

Minibar, in-room safe, desk, soundproofing

Standard Triple Room

  • Sleeps 3

View all photos for Standard Quadruple Room

Minibar, in-room safe, desk, soundproofing

Standard Quadruple Room

  • Sleeps 4

View all photos for Standard Room

Standard Room

Standard Room

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Standard Double Room, 1 Double Bed

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Minibar, in-room safe, desk, soundproofing

Standard Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Room

  • Sleeps 5

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About the area

Florence

Piccolo Hotel places you in the centre of Florence, within just a 15-minute stroll of popular places like Cathedral of Santa Maria del Fiore and Piazza di Santa Maria Novella. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a business centre and concierge services. Plus you'll find a 24-hour front desk, express check-in and express check-out. .Attractions within a 15-minute walk of this Historic Centre of Florence hotel include Central Market and Piazza del Duomo.

What's nearby

  • Piazza San Marco - 3 min walk - 0.3 km
  • Gallery of the Academy of Florence - 5 min walk - 0.5 km
  • Central Market - 7 min walk - 0.6 km
  • Cathedral of Santa Maria del Fiore - 10 min walk - 0.8 km
  • Piazza di Santa Maria Novella - 10 min walk - 0.9 km

Getting around

  • San Marco University Tram Stop - 4 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 14 min walk
  • Peretola Airport (FLR) - 24 min drive

Restaurants

  • ‪Shake Café - ‬4 min walk
  • ‪All’antico Vinaio - ‬4 min walk
  • ‪Gran Caffé San Marco - ‬4 min walk
  • ‪Queen's Chips - ‬4 min walk
  • ‪Caffè Rainer - ‬3 min walk

About this property

Piccolo Hotel

There's a restaurant on site. Public spaces have free WiFi. There's an onsite business centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Piccolo Hotel.

This Florence hotel is smoke free.

  • 1 building
  • 10 guestrooms or units
  • 2 levels
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • No smoking on site
  • Dining venue
Piccolo Hotel offers 10 air-conditioned accommodations with a safe and a hairdryer. This Florence hotel provides complimentary wireless Internet access. Guests can make use of the in-room microwaves and minibars. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per day)

Food and drink

  • A restaurant

Things to do

  • Art gallery

Family friendly

  • In-room microwave
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Champagne service
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Microwave
  • Minibar
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 15 per day (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Piccolo
Piccolo Florence
Piccolo Hotel Florence
Piccolo Hotel Hotel
Piccolo Hotel Florence
Piccolo Hotel Hotel Florence

Frequently asked questions

What is the cancellation policy at Piccolo Hotel?

Piccolo Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Piccolo Hotel serve breakfast?

Yeah, brekkie is offered daily.

Is there a free airport shuttle available at Piccolo Hotel?

No, Piccolo Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Piccolo Hotel?

Yep, you can grab a meal at Piccolo Hotel's onsite restaurant.

What time are check-in & check-out at Piccolo Hotel?

Check-in begins at 2:30 PM. Check-out time is 10:30 AM.

Are pets allowed at Piccolo Hotel?

No, pets are not allowed.

Piccolo Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 12 out of 78 reviews
Rating 8 - Good. 23 out of 78 reviews
Rating 6 - Okay. 19 out of 78 reviews
Rating 4 - Poor. 15 out of 78 reviews
Rating 2 - Terrible. 9 out of 78 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Yuan Zhi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super walkable to most sights and to restaurants. Washrooms are a little small. Hotel staff were excellent. Would recommend if you're travelling on a budget.
Stayed 2 nights in Nov 2025

6/10 Okay

Alejandra, Calgary, Canada Area

Travelled with family
Liked: Staff & service
Disliked: Amenities
We chose it for convenience and location and it delivered that way. But it is a 2 star hotel so we were mindful of that… we opened the balcony door and a cockroach went in our room… while chasing it to kill it we moved the beds/ and notice how stained the mattress was and the wood panels on the box ( base) were broke in some areas making the mattress sink a bit. The furniture is very dated and cheap but the linens were very clean as was the room.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Garry

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient but cleanliness an issue
Stayed 2 nights in Jun 2025

10/10 Excellent

Carlos Giovanny

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very easy to get around Florence walking or using public transportation. The front desk person was so nice and he help us with our bags and took that extra mile for us to feel at home very nice experience
Stayed 1 night in Jun 2025

10/10 Excellent

Ronnie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, perfect host, perfect stay.
Stayed 1 night in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone there was super friendly and helpful. I would stay again definitely
Stayed 2 nights in Jan 2025

8/10 Good

Cia

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Three words: Stay somewhere else! This place was dirty, uncomfortable and hot.

4/10 Poor

Nishant, pittsburgh

Liked: Cleanliness
Disliked: Room comfort

wifi and beds were disappointing

The hotel is easy to get to as it is on a road that divides the city into 2 so it is convenient. The wifi is only available in the lobby/dining area with no comfortable seating so it makes it not convenient. The beds are 2 twin beds pushed together which were horrible. The Owner and his 2 daughters run the hotel and were very friendly and accommodated us for an additional night on the discounted rate that hotels.com had to offer. For my wife and i the bed was a total turn off.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

not the best in town

the location is good but staff is not helpful and a bit rude... the bathrooms are not good and the place has a bad smell...

4/10 Poor

H.G., Wales

Disliked: Cleanliness, property conditions & facilities

Good location, but that's about it

We traveled by car and for a start we could not drive to the hotel, as it is in the inner traffic exclusion zone. Advised by staff we did finally enter the zone and unpack only to find out that parking the car cost 25 Euros per day, which added another 75 Euros to our two day/three night stay., I think this fact should be pointed out in the hotel's literature and advertising. Also the fact that air conditioning is an extra 5 Euros a day. The staff on arrival was friendly. The rooms looked reasonably comfortable and clean however when we returned that evening there was a terrible smell of sewage in the room. Unbearable! An additional cost was also incurred because breakfast was so horrible that it was best to go without and stop in cafes along the way. I know it is only 2 star, but I have stayed in many more pleasant hotels of the same rating. Sadly I cannot recommend this hotel.

6/10 Okay

Nicole, Roma

Disliked: Staff & service, room comfort

It was alright

The location was great, a reasonable walk from the train station and the breakfast was good. However, the staff certainly do not go out of their way to help you. I am female and I was with a male friend. We are not lovers, so you can imagine our dismay when there was only one bed. We asked if we could get a room with two beds or have the bed spilt (the one king bed was formed by strapping together two twin beds) and the women replied that we should have notified them by email. We spilt the bed ourselves and my friend, being a gentleman, let me have the sheets.

6/10 Okay

two alone, London, UK

Liked: Cleanliness
Disliked: Room comfort

Convenient but not great.

Very convenient for Florence visitors. Clean but basic. We did not have an outside window - window opened onto a blank wall. Bed was not comfortable. Shower was cold when we got up a little later on our second day. TV did not appear to work & there were no instructions for how to get it going.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

A well-located reasonable budget choice.

Piccolo was typical of so many places we have stayed as budget travelers: Chosen mostly for location and cost, while having the necessary facilities (private bath.) Nothing fancy at all, but our only significant complaint is the sagging old bed. The included breakfast was basic but satisfactory. The staff was friendly. The location was excellent, convenient to the train station and the city sites. As usual, expect to carry your luggage up at least one flight of stairs. Overall, we were satisfied.

8/10 Good

Jack Leslie, Midwest USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for the price

This hotel was perfect for our needs. The cost was very reasonable and we were able to save some money with the breakfast included in the price. I had hot tea and hardboiled eggs with bread and jam every morning. My husband liked the whole grain cereal. The food was not fancy but the little buffet was nicely presented. The coffee came from a machine that allowed you to chose cappucino, hot chocolate, coffee, etc. Since I love my "real" coffee ground from beans every morning at home, I simply switched to hot tea and got coffee at the nearby coffeeshop as we walked to downtown Florence. My husband thought the coffee was just fine. The hotel is on the second floor (no elevator). The staff was very friendly and helpful. They told us the front desk closed early evening but gave us keys to the street entrance door. We had an early morning flight out of Florence and the staff called called us a taxi to pick us up at 5:30 A.M. We made arrangements for this the day before. We locked our keys in the room on departure day and made it to the airport in plenty of time. The room was clean. We had a little sitting area and the bedroom and bathroom were a level 2 steps up. There was a wardrobe, desk and a chair in the sitting area. The wi-fi was fine. We prefer to stay in 2 star hotels to save money and get a flavor for regular neighborhoods. This hotel wasn't fancy but it was clean, safe and quiet during sleeping hours (and most of the other times too)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a small hotel within walking distance of the train station

We asked for direction at the train station (please note that the tourism info center is no longer in the station but outside across the street at the Basilica, it's easy to find) and found this little old hotel without much trouble. You need to press button to get into and I assume the front desk is not 24 hours either. We stayed in room #1 and it was fine except that we need to pay attention to the step between living area and bedroom. Furnitures are old and TV set is hanging overhead. Breakfast is 5 Euro each but high speek internet is free. The hotel is one block away from the main street that links almost all of the attractions. Florence is a small town and we don't need public transit at all. The problem is that museums are closed on Mondays so plan your stay accordingly.

8/10 Good

Amanda, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amanda

This hotel was very close to the center of Florence and perfect for our needs; although the view wasn't great, and it wasn't really a place we wanted to hang out, we really were paying for a place to sleep. The staff was very friendly and helpful, which was all you can ask for.

4/10 Poor

Anonymous

Liked: Cleanliness

CHARGED FOR AIR CONDITIONING

Hotel is in pretty good location. Did not know we would be charged for air conditioning. This was not mentioned on [...]. We were billed for it as we checked out. Breakfast was not very good.

2/10 Terrible

Graham, Nottingham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Piccolo Hotel in Florence- value for money

The Piccolo hotel in Florence is located within walking distance of many of the sight-seeing areas. It provides clean and comfortable accommodation at a reasonable price. You have to climb a flight of stairs to enter the hotel premises. The breakfast offers a good variety and is more than adequate. The staff were very friendly and helpful. For the tourist it gives good value for money.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service, room comfort

Excellent location & value, great hotel

The hotel was a fairly easy walk from the train station. It's also within easy walking distance of a lot of the museums and other attractions. The room was large and very nice. The bathroom was nice, but there was no surround around the shower and the toilet was next to the shower. When you showered, the toilet and the bathroom floor got wet. The bathroom floor was slippery. The staff was very nice and helpful! The entire hotel was clean and well-kept.

8/10 Good

vin, liverpool, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

would be happy to use again

for a basic hotel in central florence, i couldn't have expected more. good standard, would be happy to use again. only snag was i think a family of elephants live upstairs, you get that with some of these airy old buildings though.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a short walk but close to all the right places

As a former study abroad student I found this location to give me a taste of the florence natives, and their local drinking grounds all within walking distance to the san lorenzo market area. The walk each day is about 10 or so minutes, clean area, direct and not over crowded with people. The hotel has nice high ceilings, two floors, a simple but great european breakfast spread and just requires you let yourself in and out of the hotel after 7pm.

2/10 Terrible

Ben, New Jersey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Piccolo - Italian For "Terrible"

This hotel is terrible. The office is located on the second floor of a musty, dingy building. Although the staff was friendly, the room smelled and was uninviting. There was no decor and the bed was hard and uncomfortable. The bathroom was dirty and the shower simply drained into the floor. All this was bearable at first, but things got worse as our stayed progressed. The maids did not furnish new towels unless asked and tipped, they simply hung up the old dirty ones. Worst of all, there were no bug screens, and the maids opened all the windows every day, allowing mosquitoes to enter and bite us all night. We ended up only staying two of the four nights because it was so miserable. We moved to the Hotel Medici across the street, which was amazing, not only by comparison but in general. That hotel is highly, highly recommended! We learned the hard way that there is a big difference between two and three star hotels in Europe. If you are looking for hostel-like conditions this place is for you, but otherwise book elsewhere. PS: Free WiFi, their one saving grace...

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Piccolo Hotel florence

A tough place to get into and out-only one key to guests. Noisy, mosquitoes, hot, uncomfortable mattress. I have had many nights in a tent more comfortable than this room.