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The Carlton Hotel

Property class: 3

Photo gallery for The Carlton Hotel

A marina with various boats docked, a bridge in the background, and buildings on a hill.
A hallway with patterned wallpaper, a staircase, and a framed artwork on the wall.
A hotel room with two single beds, a desk with a chair, a television, and a window with curtains.
A multi-story building with balconies, a gated entrance, and parked cars.
A hallway with patterned wallpaper and a carpeted floor, leading to a room with a blue-lit door.

Reviews

5.6 out of 10

Popular amenities

  • Breakfast available
  • Business services
  • Bar
The current price is NZ$105
includes taxes & fees
16 Sept - 17 Sept

Explore the area

View map
16/19 The Leas, Folkestone, England, CT20 2DU
  • Place, Leas Cliff Hall
    ‪1 min walk‬
  • Place, Folkestone Harbour
    ‪12 min walk‬
  • Place, Folkestone Beach
    ‪16 min walk‬

Room options

View all photos for Double Room

A hotel room with a bed, a desk, and a television mounted on the wall.

Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A hotel room with two beds, a TV mounted on the wall, a fireplace, and red curtains.

Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Sea View

A neatly made bed with a patterned bedspread, a bedside lamp, and a door with a lock.

Double Room, Sea View

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

A hotel room with two beds, a television, a desk with a lamp, and a wardrobe.

Family Room

  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

View all photos for Single Room

A hotel room with a bed, a desk with a computer, a chair, and a window with curtains.

Single Room

  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room (Deluxe)

A hotel room with two single beds, a desk with a chair, a television, and a window with curtains.

Family Room (Deluxe)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room (Extra bed)

A hotel room with a bed, a desk with a television, a chair, a nightstand with a lamp, and a window with curtains.

Double Room (Extra bed)

  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room, Sea View

A hotel room with two beds, light green walls, and a painting of a woman on the wall.

Twin Room, Sea View

  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room, Sea View

A hotel room with a large bed, a television, a nightstand, and a window with curtains.

Classic Double Room, Sea View

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Folkestone

The Carlton Hotel puts you in the heart of Folkestone, within steps of Lower Leas Coastal Park and Leas Cliff Hall. Highlights at this Victorian hotel include a restaurant, free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include a snack bar/deli, a 24-hour front desk and a terrace. Each morning continental breakfast is served between 7:30 AM and 9:30 AM. There's also the convenience of limited parking. .In proximity to this 3-property class Folkestone hotel you'll find White Cliffs of Dover.

What's nearby

  • Leas Cliff Hall - 1 min walk - 0.2 km
  • Lower Leas Coastal Park - 1 min walk - 0.2 km
  • Sandgate Beach - 9 min walk - 0.8 km
  • Folkestone Harbour - 12 min walk - 1.0 km
  • Folkestone Beach - 16 min walk - 1.4 km

Getting around

  • Folkestone Central Station - 11 min walk

Restaurants

  • ‪The Bouverie Tap - ‬4 min walk
  • ‪The Chambers - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Sunshine Cafe - ‬5 min walk
  • ‪The Radnor Arms - ‬5 min walk

About this property

The Carlton Hotel

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available.

WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at The Carlton Hotel. Limited free parking is available on a first-come, first-served basis.

This Victorian Folkestone hotel is smoke free.

  • 70 guestrooms or units
  • 04 levels
  • 03 buildings
  • Built in 1880
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Carlton Hotel offers 70 accommodations with coffee/tea makers and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered on a daily basis and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 5 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: GBP 15

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 5 for adults and from GBP 5 for children
  • Late check-out fee: GBP 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlton Folkestone

Carlton Hotel Folkestone

The Carlton Hotel Hotel

The Carlton Hotel Folkestone

The Carlton Hotel Hotel Folkestone

Frequently asked questions

What is the cancellation policy at The Carlton Hotel?

The Carlton Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Carlton Hotel?

As of 15 Sept 2026, prices found for a 1-night stay for 2 adults at The Carlton Hotel on 16 Sept 2026 start from NZ$105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Carlton Hotel?

Yep, The Carlton Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to The Carlton Hotel?

Yep, The Carlton Hotel is a short 11-minute walk from Sandgate Beach.

Does The Carlton Hotel serve breakfast?

Sure does, continental brekkie is on offer daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at The Carlton Hotel?

No, The Carlton Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Carlton Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Carlton Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

Are pets allowed at The Carlton Hotel?

No, pets are not allowed.

The Carlton Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 153 out of 1007 reviews
Rating 8 - Good. 202 out of 1007 reviews
Rating 6 - Okay. 213 out of 1007 reviews
Rating 4 - Poor. 161 out of 1007 reviews
Rating 2 - Terrible. 278 out of 1007 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Vidya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was neat and clean; Breakfast was good; Staff was friendly and helpful; Overall nice stay
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Tanya

Liked: Staff & service
Pleasant decor around building , on the whole a good place to stay lovely view , easy to find and well placed .
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Robert

Liked: Staff & service, amenities
Basic hotel ok for sleeping car park at back and small breakfast choices
Stayed 1 night in Jun 2026
Verified review

8/10 Good

BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to town centre, safe on sight parking.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Elle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the only positive to ay about this hotel is where it is positioned inf Folkestone.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Catherine

Liked: Cleanliness
Good sized room for family of 4! Good location and fine for 1 night!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ladislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very respectfull staff and clean hotel as well
Stayed 1 night in Apr 2026
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value, good location and safe parking. A cooked breakfast would have been nice but you can’t have everything can you?
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Pete

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was clean and functional, the building needs a bit of work (floor was sloping in the room) but cheap and cheerful, staff were friendly and helpful.
Stayed 2 nights in May 2026
Verified review

8/10 Good

George

Liked: Cleanliness
Free parking is included in the price, making this hotel excellent value for money. Although the building is quite old, it is kept clean and well-maintained
Stayed 1 night in May 2026
Verified review

6/10 Okay

john

Liked: Cleanliness, staff & service
Great position and parking. Just a bit old!
Stayed 1 night in May 2026
Verified review

6/10 Okay

Michael

Hotel parking is included.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a low-price hotel that offers clean, comfortable accommodation that's close to the Channel Tunnel. It's not a modern hotel but represents great value for money. Our room was cozy, but not cramped. It had a pleasant view of the beach. The bed was comfortable and there's plenty of hot water in the bathroom. Free parking is a bonus (many hotels in the area charge extra). The staff were all very friendly and attentive -- we felt welcome and well looked after.
Stayed 1 night in May 2026
Verified review

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities
The hotel is in a good location, on the outside it looks a little run down, but inside is recently refurbished and stylish. The rooms are spacious with a lovely sea view, although rooms are not updated, it's decent and the wifi and tv has many good options. Check in and out is smooth so overall, excellent value 🙂
Stayed 1 night in May 2026
Verified review

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Very good wi fi. Staff very friendly.
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Liam

Disliked: Cleanliness, amenities, property conditions & facilities
Hmo people are living there
Stayed 1 night in May 2026
Verified review

8/10 Good

Dawn

Fresh and clean sheets on bed and lovely white towels. Friendly reception staff. Free car park with cctv. Easy check in. Easy access ground floor bedroom. Sadly our shower didnt work ( room 7). Overall a budget stay for 1 night with o ly a 15 min ride/ drive to the Eurotunnel.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast as good as i expected for the price. Nothing cooked, self serve cereals toast etc. Place very clean, decor decent though some odd choices of colour and wallpaper. I would definitely stay again if the price was right.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Nico

Disliked: Cleanliness, amenities, property conditions & facilities
Best to avoid this place. Location is good but rooms are pretty gross. Walls are paper thin and had to listen to a couple listen to loud music, then have sex for two hours and have a heated argument that culminated in the man punching the wall and kicking his partner out.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Steven

Disliked: Amenities, property conditions & facilities
Avoid I stayed here for a couple of nights, never again!! It's used by the council & IF you are lucky enough to get hot water, the water is like someone spitting at you. It's like a BAD contractor hotel
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Jane

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not a good hotel. Very tired and in need of updating/ decorating. Very basic Would not recommend
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
The stairs were extremely steep, the floor was not level, the toilet floor was slanted.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's just holbile
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities
We always stay at the carlton when visiting folkstone the staff are very friendly and flexible with helping out its always hasstle free.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Manjit Singh

Disliked: Cleanliness, amenities, property conditions & facilities
The toilet didn’t flush properly, mould in the bathroom difficult in finding place for parking
Stayed 2 nights in Jun 2026