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Hey Lou Hotel Frankfurt Airport

Property class: 3

Photo gallery for Hey Lou Hotel Frankfurt Airport

A restaurant with long communal tables, wooden chairs, and a bar area with a bartender.
A couple seated at a bar with a bartender in the background.
A hotel room with a bed, a desk with a laptop, a TV on a wooden shelf, and a window with a view of a lake and trees.
An outdoor dining area with wooden tables and benches, potted plants, and a yellow umbrella.
A compact room with a wooden wardrobe, a metal suitcase on a shelf, and a blue wall.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$134
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
Isarstrasse 2, Kelsterbach, HE, 65451
  • Place, Taunus Nature Park
    ‪5 min walk‬
  • Place, Monchhofkapelle
    ‪6 min walk‬
  • Place, Wasserwerk Hattersheim
    ‪21 min drive‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(29 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Standard Double Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(48 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

A hotel room with a desk, a chair, a bed, and a window with curtains.

Standard Twin Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

A hotel room with a desk, a chair, a bed, and a window with curtains.

Standard Single Room, 1 Single Bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

A hotel room with a bed, a desk with a laptop, a TV on a wooden shelf, and a window with a view of a lake and trees.

Family Room

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Single Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Business King Room - Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Business King Room - Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room - Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard King Room - Non-Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Kelsterbach

At Hey Lou Hotel Frankfurt Airport, you'll be 9.8 km (6.1 mi) from The Squaire and 18.4 km (11.4 mi) from Jahrhunderthalle. Highlights at this hotel include a restaurant, a free airport shuttle and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a 24-hour business centre, a terrace and a garden. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 20-minute drive of this 3-property class Kelsterbach hotel include Deutsche Bank Park and Staedel Museum.

What's nearby

  • Taunus Nature Park - 5 min walk - 0.4 km
  • Monchhofkapelle - 6 min walk - 0.5 km
  • Macao Casin - 12 min walk - 1.1 km
  • Deutsche Bank Park - 15 min drive - 18.0 km
  • Wasserwerk Hattersheim - 21 min drive - 10.8 km

Getting around

  • Kelsterbach S-Bahn - 6 min drive
  • Frankfurt am Main Flughafen Regional Station - 8 min drive
  • Frankfurt Airport (FRA) - 14 min drive

Restaurants

  • ‪Trinkhalle Ronneburgstraße - ‬14 min drive
  • ‪Harmonie Café - Bäckerei - Konditorei - ‬6 min drive
  • ‪Hattersheimer Ölmühle - ‬12 min drive
  • ‪Drei Meter über dem Main - ‬14 min drive
  • ‪Broterben Remsperger - ‬9 min drive

About this property

Hey Lou Hotel Frankfurt Airport

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 4 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 1421 square feet (132 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hey Lou Hotel Frankfurt Airport. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

This 3-star Kelsterbach hotel is smoke free.

  • 1 building
  • 234 guestrooms or units
  • 6 levels
  • Conference rooms
  • 1421 sq ft of conference space
  • 132 sq. m of conference space
  • Built in 2017
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hey Lou Hotel Frankfurt Airport offers 234 air-conditioned accommodations with a hairdryer and free toiletries. Cable televisions are provided. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle during limited hours at scheduled times and on request
  • Parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 19.95 for adults and EUR 9.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Hiking/biking trails

Family friendly

  • Children's games
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,421 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Built in 2017
  • Renewable energy used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 19.95 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.95 for adults and from EUR 9.95 for children
  • Self-parking fee: EUR 15.00 per day
  • Pet fee: EUR 19.95 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West

Frequently asked questions

What is the cancellation policy at Hey Lou Hotel Frankfurt Airport?

Hey Lou Hotel Frankfurt Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hey Lou Hotel Frankfurt Airport?

As of 13 Sept 2026, prices found for a 1-night stay for 2 adults at Hey Lou Hotel Frankfurt Airport on 28 Sept 2026 start from NZ$134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hey Lou Hotel Frankfurt Airport?

Yep, Hey Lou Hotel Frankfurt Airport has a self car park for EUR 15.00 per day. A self car park is also available, for a fee.

Is Hey Lou Hotel Frankfurt Airport family-friendly?

You bet! With amenities such as a free airport shuttle, as well as travel cots in the guestrooms, it's no surprise that Hey Lou Hotel Frankfurt Airport is a hit with families.

Does Hey Lou Hotel Frankfurt Airport serve breakfast?

Yeah, our travelers highly rate the buffet brekkie here! Served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hey Lou Hotel Frankfurt Airport?

Yep, there's a free airport shuttle on request.

Is there a bar or restaurant at Hey Lou Hotel Frankfurt Airport?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hey Lou Hotel Frankfurt Airport?

Check-in begins at 3:00 PM. Check-out time is noon.

Hey Lou Hotel Frankfurt Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 473 out of 1011 reviews
Rating 8 - Good. 303 out of 1011 reviews
Rating 6 - Okay. 140 out of 1011 reviews
Rating 4 - Poor. 50 out of 1011 reviews
Rating 2 - Terrible. 45 out of 1011 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Corrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel feels pretty remot
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful & accommodating!
Stayed 1 night in May 2026
Verified review

8/10 Good

EDWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was limited, room controls a difficult but overall a great place to stay for the price. Not that close to the airport though.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at this hitel was very pleasant. The rooms were very clean and comfortable. We only stayed the night and was not able to enjoy any amenities or the restaurant. The staff was very friendly and helpful.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Salma

Liked: Staff & service
Disliked: Cleanliness, amenities
The bus to take you to the airport and the hotel should be 24 hours
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle very easy to use, hotel communications prior to stay were very useful. Only small complaint is no coffee facilities in the room( standard single) But clean, good transport, friendly and helpful staff. Aircon was very quiet.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Alejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
self check in was a bit of a surprise, but it's pretty straight forward. beyond that, we had a calm and quiet stay.
Stayed 1 night in May 2026
Verified review

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The “twin beds” feel more like singles. Rooms were very clean, with modern touches. Bathroom was also clean and modern. Fabulous full breakfast. Everything you can imagine. Enjoyed our stay. Very quiet at night.
Stayed 1 night in May 2026
Verified review

8/10 Good

Lorie

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet was too expensive
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Thiago

Disliked: Staff & service, amenities
The staff at the reception was super rude.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Azam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much. I loved nice people at workers
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't eat there. Great service, great rooms. Just be prepared to wait the bus for am hour, and it is really far from the airport.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was inexpensive, but not cheap. It was comfortable and in good shape and very clean. Staff was very friendly and helpful. The restaurant on site served a tasty meal. We had prepaid for breakfast, but due to the shuttle timing, we had to miss it - I'd suggest adding on at the site during check-in once you know schedules. The hotel is far from anything, so I wouldn't suggest for more than a preflight stayover, unless you have a car.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Abdelkader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice night very helpful staff and very quite hotel
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

ronald

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The hotel was not near anything and we had to leave early which meant no shuttle to the airport
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

NIOOK YIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean. The hallway was also clean and bright. The check-in was easy.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, staff was friendly
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Gabor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick stay for a night to sleep in the hotel, was quite and comfortable
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kim Haagen

Super
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient location, good breakfast, bed mattress must be improved. Rooms are not well isolated.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nurit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, helpful staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle was a large bus so don't worry if a big line is waiting for it. Breakfast was a nice spread. Staff was nice. Be prepared to check yourself in, they have kiosks for that.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tamanna was a great host, did everything to make our stay pleasurable. The hotel is high tech with self check-in and automated tray collector. The only aspect was that the beds are a bit small for the twin bed option. Overall, it was a great experience.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Phan

Generally speaking, the location of the hotel is very inconvenient to access to fast food places by walking distance.
Stayed 1 night in May 2026