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Hotel Cristall

Property class: 3

Photo gallery for Hotel Cristall

A modern kitchen with a long dining table, bar stools, and pendant lighting.
A reception desk with a height limit sign, a computer monitor, and a sign requesting mask usage.
An outdoor seating area with metal chairs and a table, a green umbrella, and a vase with flowers.
A multi-story building with classical architectural details, including ornate balconies and decorative moldings.
A hallway with a brick wall and a door leading to a bright room.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Business services
  • Housekeeping
  • 24/7 front desk
The current price is NZ$130
includes taxes & fees
16 Aug - 17 Aug

Explore the area

View map
Ottostr. 3, Frankfurt, 60329
  • Place, Skyline Plaza
    ‪6 min walk‬
  • Place, Frankfurt Trade Fair
    ‪9 min walk‬
  • Place, Alte Oper
    ‪15 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪15 min drive‬

Room options

View all photos for Single Room

A hotel room with a checkered floor, a desk with a chair, a bed, a radiator, and a window with blinds.

Single Room

8.0 out of 10
Very good
(14 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a white brick wall, a desk with a telephone, a chair, a bed with white bedding, and a red accent wall.

Standard Double Room

8.8 out of 10
Excellent
(16 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Frankfurt

Hotel Cristall puts you in the heart of Frankfurt, within just a 10-minute stroll of Skyline Plaza and Frankfurt Trade Fair. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a computer station, free newspapers in the lobby and tour/ticket assistance. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. .Places within a 15-minute walk of this 3-property class Gallus hotel include Congress Center Messe Frankfurt and Main Tower.

What's nearby

  • Skyline Plaza - 6 min walk - 0.6 km
  • Frankfurt Trade Fair - 9 min walk - 0.8 km
  • Congress Center Messe Frankfurt - 13 min walk - 1.2 km
  • Main Tower - 15 min walk - 1.3 km
  • Alte Oper - 15 min walk - 1.3 km

Getting around

  • Platz der Republik Tram Stop - 3 min walk
  • Frankfurt Central Station (tief) - 4 min walk
  • Frankfurt Airport (FRA) - 24 min drive

Restaurants

  • ‪Asia Gourmet - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Haferkater - ‬4 min walk
  • ‪Gleis 25 - ‬2 min walk
  • ‪Wirtshaus Hauptbahnhof - ‬2 min walk

About this property

Hotel Cristall

As a guest of Hotel Cristall, you'll find a terrace, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. Hotel Cristall also features complimentary newspapers in the lobby, shopping on site, and a front desk safe.

This 3-star Frankfurt hotel is smoke free.

  • 30 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • No smoking on site
Hotel Cristall offers 30 air-conditioned accommodations with free newspapers and complimentary bottles of water. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 106 reviews
The price is NZ$113
includes taxes & fees
16 Aug - 17 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 5 per person

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways

More

  • Double-glazed windows
  • No plastic coffee stirrers
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 5.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Cristall Frankfurt
Cristall Frankfurt
Cristall Hotel Frankfurt
Hotel Cristall Hotel
Hotel Cristall Frankfurt
Hotel Cristall Hotel Frankfurt

Frequently asked questions

What is the cancellation policy at Hotel Cristall?

Hotel Cristall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Cristall?

As of 14 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Cristall on 16 Aug 2026 start from NZ$130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Cristall serve breakfast?

You bet, buffet breakfast is served weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Cristall?

No, Hotel Cristall does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Cristall?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Cristall?

No, only service animals are allowed.

Hotel Cristall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 151 out of 329 reviews
Rating 8 - Good. 147 out of 329 reviews
Rating 6 - Okay. 23 out of 329 reviews
Rating 4 - Poor. 3 out of 329 reviews
Rating 2 - Terrible. 5 out of 329 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included, and the room I was in was small but updated nicely.
Stayed 1 night in May 2026
Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location at a good price
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super close to the Rail station. Staff were helpful and the room, while smaller than Canadian norms, was clean and beds comfy.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Gerson

Liked: Cleanliness, staff & service, amenities
Room was clean and the staff were kind. Also the breakfast was very good!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

wing kin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room clean, breakfast included, close to central station, food around the hotel
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice short stay and have very good breakfast
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station, clean room, and the breakfast was wonderful!
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Convenient and nice
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ruben

Liked: Cleanliness
Good
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Cristall does an excellent job at providing a good accommodation in a convenient location for a reasonable price. The hotel is cozy, the room was clean overall, the breakfast was fairly simple but good, and the service was outstanding. I would stay again and recommend to others without hesitation.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good beds, very friendly staff
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, hotel is walking distance to Frankfurt Main Central station. Good location, wi-fi and breakfast.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

DONGJO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good food, kind staffs. Amazing atay!!!
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, felt welcomed on our arrival, room was clean, comfortable and nice tv set
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cost/qualitywise a good choice for a stay in Frankfurt.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

LAURENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frankfurt done easy

Lovely place to stay ! Great location friendly people Nice breakfast
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with friendly and efficient staff and excellent breakfast. Good location, two minute walk from the train station.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
Included a great breakfast. Close to the train station.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice in a central location.

Excellent hotel. Clean, confortable beds and outstanding location, across the street is the Central station. Great breakfast and super friendly staff!
Stayed 3 nights in Nov 2022
Verified review

10/10 Excellent

Christoffel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good customer service

Good breakfast, comfortable room, and good customer service
Stayed 1 night in Aug 2025
Verified review

8/10 Good

So Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the train station, very convenient
Stayed 2 nights in May 2024
Verified review

8/10 Good

Centenie

Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean and comfortable. The hotel is conveniently close to the train station. Breakfast was good.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

MEIHUA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their staffs are very nice, helped me to stay at the same room per I requested.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Anastasios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and warm, with a great small breakfast. When available in a good price l, it's a great place.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Frankfurt Hbf
Stayed 1 night in Oct 2022