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At Fraser Island Retreat, you'll be 0.1 km (0.1 mi) from Seventy-Five Mile Beach and 0.1 km (0.1 mi) from Hammerstone Sandblows. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.
For a drink, you can stop by the hotel's own lounge bar. Added amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:30 AM and 10:00 AM.
Sights within a 10-minute drive of this K'gari hotel include South Waddy Beach and Orchid Beach.
Fraser Island Retreat ratings based on 42 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Fraser Island Retreat
Everyone (19)Couples (4)Family (10)
4 out of 5
Last stay was 8 years ago. Enjoyed the stay but facilities are getting ‘tired’.
Posted by Gregory on 21 Apr. 2024
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Comment from Hotel Management
22 Apr. 2024
by Brad - Manager
Thanks so much for sharing your experience with us. We are working on updating our venur.
5 out of 5
Beautiful and relaxing, staff were all so friendly. Convenience of dining in if you wish, a relaxed bar. We went at peak summer so an extra fan/s would have been a bonus. A few steps to tackle to take your gear up. Refreshing pool was fantastic.
Posted by Lee on 5 Mar. 2024
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Comment from Hotel Management
12 Mar. 2024
by Brad - Manager
"Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”
5 out of 5
Posted by Alison on 29 Dec. 2023
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2 out of 5
The room was filthy. The people staying next to our room were up partying until 2am and the staff did nothing about it.
Posted by Peter on 28 Nov. 2023
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Comment from Hotel Management
29 Nov. 2023
by Lynette
Hi Peter,We do apologise that you stay wasn't pleasant.We've also addressed how the room was.We hope you have a Merry Christmas, and we do apologise.
2 out of 5
The room was not cleaned properly with sand, dust and rubbish under the beds and the lounge. Very limited cooking facilities in the room which is described as "two bedroom". In fact it is a single bedroom with the sitting area converted to a bedroom. The "camp kitchen was no more than a barbecue with a sink. Overall very expensive for second rate facilities. I would not recommend this place to anyone.
Posted by Michael on 3 Oct. 2023
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Comment from Hotel Management
29 Nov. 2023
by Lynette
Hi Michael,We apologise for how your room was, & we have addressed this. We appreciate your feed back on the BBQ Area & your room..
1 out of 5
The bungalow was dusty. The shower is a shocker it does not drain properly you are standing in 20 mil of water all the time and the spray goes on the floor very dangerous. And to finish off I pulled the top sheet on the double bed back and there was all black pebbles on the white sheets that looked like a cockroach had been living there. Never again. Errol
Posted by Errol on 18 Sep. 2023
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Comment from Hotel Management
18 Sep. 2023
by Jenny
Hi Errol, Thank you for your feed back.
4 out of 5
Friendly service
Posted by Daniel on 27 Jul. 2023
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3 out of 5
Mould throughout the bathroom, shower and toilet. Thick layer of dirt and dust under the beds and refrigerator which we had to move so that the curtains would stay shut so that you couldn’t see into our room. Non smoking, yet the smoking area is directly outside the window to our room. Windows could be opened from outside the room. Pictures of this room on the current listing reflect the rooms much better than on the listing when we booked over 6 months ago. We were very unpleasantly surprised by the detached bathroom across and down the hallway, however this is better described in the current listing. Staff on check in were lovely. Decking between pool and rooms need repair as some are missing and many are damaged.
Posted by Alysha on 28 Jan. 2023
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Comment from Hotel Management
29 Jan. 2023
by Jenny
Hi Alysha, the mould is a on going problem on the island, where we try to clean this, the only thing we can do now is to take the room off line to redo the grout in the bathroom which we will be looking at doing, we also have to be VERY careful of what chemicals we use as the island is World Heritage listed as all waste water has to be treated. As for the dust be assured I will be taking to my cleaning staff, that is not good enough. The room you had was a hotel room which none of these rooms have the bathrooms in the room which is in the description of the rooms but all rooms have their own bathroom.We are currently doing the board walk between rooms up, but this had to stop due to Christmas and guests comfortJenny
4 out of 5
Plenty of room but up and down steps all the time
Posted by Bill on 6 Jan. 2023
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Comment from Hotel Management
9 Jan. 2023
by jenny
those steps are our work out... lol.. but yes the steps!!
3 out of 5
Was what I expected basic accomodation but add started room would be serviced mid stay and wasn’t when I asked I was rudely told no it would not and couldnt check add as wifi didn’t work the whole stay. (Made planing days harder) staff told me what do h expect your on an island. (Don’t advertise having wifi if it never works) we ended up leaving a day early and loseing accomodation cost for the last night wasn’t happy
Posted by Stacey on 9 Dec. 2022
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Comment from Hotel Management
9 Dec. 2022
by Jenny
Thank you for the review Stacy, no we do we not service rooms unless guest are here for around a week, but if asked we will provide fresh towels extra. But linen is a 3 week turn around as we send it off Island. Internet is a problem especially with storms.
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, barbecue grills, and gift shops/newsstands are also featured at Fraser Island Retreat. Free self parking is available. Smoking is allowed in designated areas at this K'gari hotel.
1 building
1 floor
14 guestrooms or units
Deli
Poolside lounge chairs
Breakfast available (surcharge)
Front desk (limited hours)
Express check-out
Storage area for luggage
Wedding services available
Pool or billiards table
Convenience store
Garden
BBQ grill(s)
Gift shop
ATM
Smoking in designated areas
Microwave in a common area
Refrigerator in a common area
Bar or lounge
Coffee shop
Dining venue
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Grocery/convenience store
Snack bar/deli
Laundry facilities
Refrigerator
Microwave (on request)
Internet
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Fraser Island Retreat offers 14 accommodations with ceiling fans. Guests can make use of the shared/communal kitchen. Housekeeping is offered once per stay and microwaves can be requested. Housekeeping is provided on a limited basis.
Communal kitchen access
Refrigerator
Microwave available
Electric kettle
Kitchenware
Housekeeping (once per stay)
Ceiling fan
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:00 AM.
Fraser Island Retreat has a restaurant on site.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at 7:30 PM
Special check-in instructions:
The front desk is open daily from 8 AM - 7:30 PM. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 8 AM - 7:30 PM. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.
No rollaway/extra beds available
No cots (infant beds) available
No lifts
Children stay free
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay for free – 2
Front desk opens daily at 8 AM
Front desk closes daily at 7:30 PM
Debit cards
Staffed front desk
Smoke detector
Children stay free - maximum age 14
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are not provided with hand sanitiser
Social distancing measures are not in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are not available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service not has not been amended for enhanced safety
Property follows sanitisation practices of COVID-19 Guidelines (CDC)
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 200.00 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately AUD 10–20 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Fraser Island Retreat Hotel
Fraser Island Retreat Hotel
Fraser Island Retreat K'gari
Fraser Island Retreat Hotel K'gari
You should know
Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions
Fraser Island Retreat offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Fraser Island Retreat has a free self car park.
Yep, Fraser Island Retreat is a short 1-minute walk from Seventy-Five Mile Beach.
Fraser Island Retreat has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.
Sure does, cooked-to-order brekkie is offered daily between 7:30 AM and 10:00 AM.
No, Fraser Island Retreat does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
