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Kingfisher Bay Resort

4.0 star property
Family-friendly beachfront location with 2 outdoor pools

Photo gallery for Kingfisher Bay Resort

Reception
Games room
Terrace/patio
3 restaurants, breakfast served
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is NZ$259
includes taxes & fees
27 Feb - 28 Feb

Explore the area

View map
Kingfisher Bay, K'gari (Fraser Island), QLD, 4581
  • Place, White Cliffs Beach
    ‪3 min walk‬
  • Place, Lake McKenzie
  • Place, Esplanade
  • Airport, Hervey Bay, QLD (HVB)
    ‪91 min drive‬

Room options

View all photos for Two Bedroom Standard Villa

Two Bedroom Standard Villa

Two Bedroom Standard Villa

8.4 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • Hill view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Resort Hotel Room

Standard Resort Hotel Room

Standard Resort Hotel Room

8.0 out of 10
Very good
(15 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2022
Private bathroom
Shower/bath combination
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Wallum Resort Hotel Room

  • Sleeps 3

Three-Bedroom SPA Villa

  • Sleeps 6

Two Bedroom Loft Villa

  • Sleeps 4

Standard Resort Hotel Room

  • Sleeps 3

View all photos for Wallum Resort Hotel Room

Wallum Resort Hotel Room

Wallum Resort Hotel Room

7.0 out of 10
Good
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2022
Private bathroom
Shower/bath combination
  • Lagoon view
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for King Resort Hotel Room

King Resort Hotel Room

King Resort Hotel Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2022
Private bathroom
Shower/bath combination
  • Lagoon view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Spa Villa

Two Bedroom Spa Villa | Terrace/patio

Two Bedroom Spa Villa

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • Hill view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for King Bay Resort Hotel Room

King Bay Resort Hotel Room

King Bay Resort Hotel Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2022
Private bathroom
Shower/bath combination
  • Bay view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Loft Villa

One Bedroom Loft Villa

One Bedroom Loft Villa

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • Hill view
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom Loft Villa

Two Bedroom Loft Villa

Two Bedroom Loft Villa

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • Hill view
  • 103 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Three Bedroom Spa Villa

Three Bedroom Spa Villa

Three Bedroom Spa Villa

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • Hill view
  • 115 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Three Bedroom Premier Villa

Three Bedroom Premier Villa

Three Bedroom Premier Villa

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • Hill view
  • 155 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Standard Family Resort Room

Laptop workspace, iron/ironing board, bed sheets

Standard Family Resort Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2022
2 bathrooms
Shower/bath combination
Hairdryer
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Wallum Family Resort Room

Wallum Family Resort Room

Wallum Family Resort Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2022
2 bathrooms
Shower/bath combination
Hairdryer
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Two Bedroom Standard Villa

Laptop workspace, iron/ironing board, bed sheets

Two Bedroom Standard Villa

  • Sleeps 4

View all photos for King Resort Hotel Room

Laptop workspace, iron/ironing board, bed sheets

King Resort Hotel Room

  • Sleeps 2

View all photos for Two Bedroom Spa Villa

Private kitchen

Two Bedroom Spa Villa

  • Sleeps 4

One Bedroom Loft Villa

  • Sleeps 2

Premier Three-Bedroom Villa

  • Sleeps 6

King Bay Resort Hotel Room

  • Sleeps 2

Standard Family Room-Resort

  • Sleeps 6

Wallum Family Resort Room

  • Sleeps 6

About the area

Kingfisher Bay

A family-friendly stay in K'gari awaits you at Kingfisher Bay Resort. You'll be 25 km (15.5 mi) from Central Station and 33.5 km (20.8 mi) from Lake McKenzie. Highlights at this beachfront hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body scrubs and mani/pedis. The restaurant, Sand & Wood Restaurant, is open for breakfast, lunch and dinner. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site kids' club and outdoor tennis court. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class K'gari hotel, you'll be 39.3 km (24.4 mi) from Seventy-Five Mile Beach.

What's nearby

  • White Cliffs Beach - 3 min walk - 0.3 km

Getting around

  • Hervey Bay, QLD (HVB) - 67 min drive

Restaurants

  • ‪Sunset Bar - ‬7 min walk
  • ‪Sand & Wood - ‬5 min walk
  • ‪The Jetty Fraser Island - ‬5 min walk
  • ‪Sand Bar and Bistro - ‬5 min walk
  • ‪Maheno Restaurant - ‬5 min walk

About this property

Kingfisher Bay Resort

Family-friendly beachfront location with 2 outdoor pools
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Kingfisher Bay Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This beach hotel also offers outdoor tennis courts and a terrace. For a fee, parking is available. A complete renovation of Kingfisher Bay Resort was completed in August 2022.

Smoking is allowed in designated areas at this 4-star K'gari hotel.

  • 205 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 1346 sq ft of conference space
  • 125 sq. m of conference space
  • Built in 1992
  • Deli
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Kingfisher Bay Resort offers 205 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Rooms open to furnished balconies. 40-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures.

Similar properties

Outdoor pool
K'gari Beach Resort
  • Pool
  • Parking included
  • Restaurant
  • Tennis court
4.2 out of 5, Very good, 305 reviews
The price is NZ$238
includes taxes & fees
8 Feb - 9 Feb
K'gari Beach Resort

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 30 per day); reservations required
  • Return airport shuttle (surcharge) from 9:00 AM to 2:30 PM at scheduled times
  • Ferry terminal shuttle (surcharge)
  • Secured, uncovered parking on site (AUD 30 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AUD 32 for adults and AUD 16 for children
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Dune Restuarant
  • Sand & Wood Restaurant
  • Sand Bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Canoeing
  • Children's club
  • Ecotours
  • Fishing
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Paddleboard
  • Playground
  • Segway rentals/tours
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (1,346 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a national park
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in public areas
  • No lift
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Designated smoking areas
  • Renovated entire property - August 2022

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.4 per cent for credit card payments
The check-in location differs from the property location; go to: [Shop 7/54 Ariadne Street, Riverheads Shopping Village. 8am - 3pm]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must arrange ferry transfers (surcharge) to the property on K'gari (Fraser Island). To arrange transfers, guests should contact the property at least 48 hours before their expected arrival. Contact the property using the information on the reservation confirmation received after booking.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 32 for adults and from AUD 16 for children
  • Airport shuttle fee: AUD 10 per person (one-way)
  • Airport shuttle fee per child: AUD 10 (one-way), (from 4 to 14 years old)
  • Uncovered self-parking fee: AUD 30 per night
  • Nearby parking fee: AUD 30 per day (66 ft away)
  • Late check-out fee: AUD 50
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 40 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Kingfisher Bay Resort
Kingfisher Bay Resort Fraser Island
Kingfisher Bay
Kingfisher Bay Fraser Island
Kingfisher Bay Hotel Fraser Island
Mercure Kingfisher Bay Resort Fraser Island
Kingfisher Bay Hotel Fraser Island
Kingfisher Bay Fraser Island
Kingfisher Bay Resort Hotel
Kingfisher Bay Resort K'gari
Kingfisher Bay Resort Hotel K'gari

Frequently asked questions

Is parking available at Kingfisher Bay Resort?

Yep, Kingfisher Bay Resort has a secured uncovered self car park for AUD 30 per night. A self car park is also available, for a fee.

How much does it cost to stay at Kingfisher Bay Resort?

As of 31 Jan 2026, prices found for a 1-night stay for 2 adults at Kingfisher Bay Resort on 27 Feb 2026 start from NZ$259.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Kingfisher Bay Resort?

Yep, Kingfisher Bay Resort is a short 6-minute walk from White Cliffs Beach. Fun beach activities include volleyball, kayaking and canoeing. You can also find water sports equipment and boat tours.

Is there a spa on site at Kingfisher Bay Resort?

Yep, there is an onsite spa at Kingfisher Bay Resort. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Kingfisher Bay Resort have a pool?

Kingfisher Bay Resort has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Kingfisher Bay Resort?

Kingfisher Bay Resort features 2 outdoor pools, a full-service spa and 3 restaurants.

What makes Kingfisher Bay Resort a romantic place to stay?

Al fresco dining and a bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Kingfisher Bay Resort.

Is Kingfisher Bay Resort family-friendly?

You bet! With amenities such as a children's club, children's meals and a playground, it's no surprise that Kingfisher Bay Resort is a hit with families.

Does Kingfisher Bay Resort serve breakfast?

Yeah, buffet breakfast is served daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Kingfisher Bay Resort?

No, but there's an airport shuttle that runs from 9:00 AM - 2:30 PM at scheduled times for a fee.

Is there a bar or restaurant at Kingfisher Bay Resort?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kingfisher Bay Resort?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Kingfisher Bay Resort?

No, pets are not allowed.

Kingfisher Bay Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 328 out of 771 reviews
Rating 8 - Good. 304 out of 771 reviews
Rating 6 - Okay. 99 out of 771 reviews
Rating 4 - Poor. 31 out of 771 reviews
Rating 2 - Terrible. 9 out of 771 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the two bedroom spa villa was well equipped with Aircon in all rooms
Stayed 4 nights in Dec 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great . A very relaxing environment
Stayed 4 nights in Nov 2025

10/10 Excellent

Tekendra

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and peace location!
Stayed 2 nights in Oct 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised by our two bedroom villa, being privately owned meant there was more outdoor furniture and a modern kitchen, bathroom. The resort has great facilities and makes for such a relaxing holiday when the kids are happy! The sunsets are next level and soo much wildlife to be seen off the jetty. We will be back!
Stayed 6 nights in Sep 2025

8/10 Good

Leonard

Liked: Cleanliness, property conditions & facilities, room comfort

Could be better

Had to wait till 3.30pm to get into room. WIFI was non existent. Staff were apologetic and polite. Don't think it is worth the price for what you get, as you get at other Resorts.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff in a beautiful location. The main lodge has a beautiful design and rooms are comfortable and with patios to enjoy the natural surroundings.
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining options at the resort, especially for vegetarians. High quality facilities. Beautiful natural landscape and well looked after. Really appreciate the eco certification.
Stayed 5 nights in Aug 2025

2/10 Terrible

Bec

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This property was way over priced for very poor quality. The room was dirty. The bed uncomfortable, pullows large and dont provide adequate neck support. Not a king bed 2x singles pushed together. Mini fridge not stocked up. Rubbish under the bed. The only good thing was the prawn platter at sunset bar but the poor bar man do on his own and i didnt get my playter till everyonr left and it was dark. Kind of missed the point of sunset canopies. Sand and dune carbonara was disgusting. Pork belly salad good. Would not return for the price and qualitybof the hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Brodie

Stayed 2 nights in Jun 2025

6/10 Okay

Marcin

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience. Nice and peaceful location. Have a great day on the 4WD day tour.
Stayed 3 nights in Jun 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort

Amazing stay, everything you needed and service was impeccable
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was fantastic really enjoyed it
Stayed 3 nights in Jun 2025

4/10 Poor

Natalie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There was a red flashing light in the main bedroom that continued during the night and was so bright it lit up the room and the fan was so noisy. Could not sleep much for 3 nights spoke to reception and nothing was done. Staff were un helpful during the stay. They wernt friendly tried to talk and ask questions about different things and they wernt interested in giving answers. Food was very adverage at 2 restaurants and pricy.
Stayed 3 nights in Apr 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, some minor updating but overall a great experience
Stayed 3 nights in Mar 2025

10/10 Excellent

Deb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So peaceful and serene!
Stayed 2 nights in Mar 2025

2/10 Terrible

Penny

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Caroline

Liked: Staff & service
Disliked: Property conditions & facilities

Great staff, not matched by the facilities .....

All the resort staff we met were friendly, keen to help and knowledgeable. The resort Rangers were exceptional, we attended 5 guided walks and talks about K'gari's plants and animals and geology. Each Ranger was extremely knowledgeable about their subject matter, and communicated in a clear and engaging style with a wide range of people who attended the activities However, the general condition of the resort was less than expected, and bordered on being "tired". Money needs to be spent of improving the resort centre and the rooms in our opinion The on-site food outlets were expensive for the quality offered, while the "village" shop price gauged by 30%+ compared to shops on the mainland
Stayed 2 nights in Feb 2025

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Kingfisher Resort offered most things, we were disappointed that one of the pools was closed. One of the restaurants (Sand Bar and Bistro) was also closed. This left limited options for meal times. Staff were turning people away from the main Sand and Wood restaurant and advising people to go to Dune instead. This was despite only four tables being occupied! Not good when you have only just arrived.
Stayed 5 nights in Feb 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Violetta

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Bad customers service , bar , reception not relialible not profesional don’t know how fix problems or make clients happy
Stayed 3 nights in Jan 2025

8/10 Good

Daisy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and spacious family villa, requested air conditioning and loved how cool.the summer nights were with this feature. The customer service on check in was extremely good, the power had gone out but it was still easy and the lady serving was very friendly. The only thing that was disappointing was there were ants in our villa and we didn't realise so they managed to get into my sons birthday cake, when I asked a staff member at reception if there were any options to try and replace it with something, even just a muffin or anything? and still sing happy birthday she just said no, she didn't even ask the kitchen or anything.
Stayed 3 nights in Jan 2025