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Hotel PortoBay Santa Maria

4.0 star property
Adults-only hotel with free breakfast and bars/lounges

Photo gallery for Hotel PortoBay Santa Maria

Beach nearby
Exterior
Junior Suite | View from room
Suite, Sea View | View from room
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
The current price is NZ$560
includes taxes & fees
5 July - 6 July

Explore the area

Map
Avenida do Mar e das Comunidades, Madeirenses 50, Funchal, 9060-190
  • Funchal Farmers Market
    ‪3 min walk‬
  • CR7 Museum
    ‪17 min walk‬
  • Madeira Botanical Garden
    ‪19 min walk‬
  • Funchal (FNC-Cristiano Ronaldo)
    ‪16 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, Sea View

Suite, Sea View

Suite, Sea View

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Studio, Partial Sea View

Studio, Partial Sea View

Studio, Partial Sea View

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Bidet
  • 24 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Bidet
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio, Sea View

Studio, Sea View | View from room

Studio, Sea View

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Bidet
  • 24 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, Sea View

Superior Twin Room, Sea View

Superior Twin Room, Sea View

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Smart TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 24 sq m
  • Sea view
  • Sleeps 3
  • 2 Large Single Beds

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About the area

Funchal

Hotel PortoBay Santa Maria places you in the centre of Funchal, within just a 5-minute stroll of Funchal Farmers Market and within 20 minutes of CR7 Museum. Highlights at this eco-friendly hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, facials and mani/pedis. The restaurant, Arsenal, is open for breakfast, lunch and dinner. Enjoy the indoor swimming pool, gym and sauna as well as access to bike hire. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning a free buffet breakfast is served. There's also self parking, along with the convenience of an airport shuttle. .Places within a 5-minute walk of this 4-property class Old Town Funchal hotel include Sao Tiago Beach and Fort of Sao Tiago.

What's nearby

  • Funchal Farmers Market - 3 min walk - 0.3 km
  • Town Square - 10 min walk - 0.9 km
  • Funchal Marina - 12 min walk - 1.0 km
  • CR7 Museum - 17 min walk - 1.5 km
  • Madeira Botanical Garden - 19 min walk - 1.6 km

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 16 min drive

Restaurants

  • ‪Venda Velha - ‬1 min walk
  • ‪Bar Number 2 - ‬1 min walk
  • ‪Lá ao Fundo - ‬1 min walk
  • ‪Mozart - ‬1 min walk
  • ‪Banana's - ‬1 min walk

About this property

Hotel PortoBay Santa Maria

Adults-only hotel with free breakfast and bars/lounges
Hotel PortoBay Santa Maria offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the eco-certified Hotel PortoBay Santa Maria. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Funchal hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 78 sq. m of conference space
  • Built in 2000
  • Buffet breakfast (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Pool or billiards table
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Hotel PortoBay Santa Maria offers 146 accommodations with a safe and complimentary bathrobes. 44-inch Smart televisions come with cable channels.

Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. This Funchal hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and manicures and pedicures.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 10 per day)

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Arsenal

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2000
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 44-inch smart TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Half Board rate plans do not include drinks.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 31.50 per vehicle (one-way)
  • Covered self-parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash.

Property Registration Number 6705

We should mention

  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Porto Santa Maria
Hotel Porto Santa Maria Funchal
Hotel Santa Maria Porto
Porto Maria
Porto Santa
Porto Santa Maria
Porto Santa Maria Funchal
Porto Santa Maria Hotel
Santa Maria Porto
Santa Porto
Porto Santa Maria Hotel (Porto Bay) Madeira/Funchal
Hotel Porto Santa Maria
Portobay Santa Maria Funchal
Hotel PortoBay Santa Maria Hotel
Hotel PortoBay Santa Maria Funchal
Hotel PortoBay Santa Maria Hotel Funchal

Frequently asked questions

What is the cancellation policy at Hotel PortoBay Santa Maria?

Hotel PortoBay Santa Maria offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel PortoBay Santa Maria?

Yep, Hotel PortoBay Santa Maria has a covered self car park for EUR 10 per day.

Are there any beaches close to Hotel PortoBay Santa Maria?

Yep, Hotel PortoBay Santa Maria is a short 2-minute walk from Sao Tiago Beach.

Is there a spa on site at Hotel PortoBay Santa Maria?

There's no onsite spa, but this property does offer services like facials.

Does Hotel PortoBay Santa Maria have a pool?

Hotel PortoBay Santa Maria has an outdoor pool and an indoor pool.

What luxury perks are available at Hotel PortoBay Santa Maria?

Hotel PortoBay Santa Maria features an outdoor pool, an indoor pool and a sauna.

Is Hotel PortoBay Santa Maria family-friendly?

No, Hotel PortoBay Santa Maria is an adults-only property.

Does Hotel PortoBay Santa Maria serve breakfast?

Yeah, complimentary buffet brekkie is available daily.

Is there a free airport shuttle available at Hotel PortoBay Santa Maria?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel PortoBay Santa Maria?

Yep, you can grab a meal at Hotel PortoBay Santa Maria's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel PortoBay Santa Maria?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel PortoBay Santa Maria?

No, only service animals are allowed.

Hotel PortoBay Santa Maria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 317 out of 448 reviews
Rating 8 - Good. 108 out of 448 reviews
Rating 6 - Okay. 18 out of 448 reviews
Rating 4 - Poor. 4 out of 448 reviews
Rating 2 - Terrible. 1 out of 448 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sheri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, wonderful staff, delicious breakfast
Stayed 6 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, relaxing hotel.

This was our ninth visit to Hotel Porto Santa Maria and as usual it did not disappoint. The staff are so welcoming and friendly. As usual, nothing's ever to much for them and it's refreshing to see the same faces all around the hotel. We find it a peaceful haven. The cleanliness is excellent. We usually only have breakfast which is substantial and varied. Happy hour is a bonus and we enjoy working our way through the fab cocktail menu. Situated, towards the end of the promenade and in the old town, it's surrounded by many good restaurants, for those who don't want to take advantage of the dinner package provided by the hotel. It's also very convenient for the cable car, fruit and flower market and the cathedral. The pool area leads directly onto the prom and there is a raised area, for a leisurely lunch whilst watching the cruise ships berthing. The Porto Santa Maria also has an indoor pool, spa, where you can have a beauty treatment and a gym. WE cant wait to return, at the end of November, for the Christmas lights turn on!
Stayed 7 nights in Feb 2025

10/10 Excellent

Dulcie Vivien, Chichester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with view of cruise ship harbour, friendly and very helpful staff. Best of Funchal within walking distance. kitchenette facilities in studio room. Loved everything about it.
Stayed 7 nights in Jan 2025

10/10 Excellent

Amanda

Stayed 7 nights in Dec 2024

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location,
Stayed 7 nights in Dec 2024

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, amenities
I loved the location, close to the Botanical Garden cable car and numerous restaurants, the pool area is lovely too
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy traveller

Great hotel. Everything was excellent, Wonderful breakfast Very friendly staff and close to the city centre. Looking forward to a return visit in March.
Stayed 5 nights in Nov 2024

6/10 Okay

Simon

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great location in the heart of Old Town. Super convenient. Very mixed experience with staff - some we just simply rude. Majority were unfriendly. It is also worth noting, we're in our mid 50's and we seemed to easily be the youngest guests there by a couple of decades! No disrespect intended but we literally felt we were staying in a senior care home. Adults only is great but this was on another level! The hotel is also very dated internally and they need to invest in bringing it in to C21st! We wouldnt stay again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sergio, Avon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All well but heavy cigarette smoke and smell in the room from chimney neighbors. Looks like many Europeans are all chain smoker's! Staff apologized but the law is not in their favor - nor in favor of nonsmoking guests. At time we had to run the AC at full strength and keep the slider open. Other that - beautiful place, great service and great people!
Stayed 6 nights in Oct 2024

8/10 Good

Kendra

Travelled with partner
Very mature clientele in this adult only property. Beautiful ocean front view from our room. Responsive front desk. Rooms were carpeted in main area. Breakfast buffet good selection with slight changes in offerings daily. Steps from the old town - more touristy area so depends what you like.
Stayed 7 nights in Oct 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with friendly staff, spotlessly clean and right on the sea front
Stayed 6 nights in Oct 2024

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location. Spacious rooms. Disappointed that our seaview room had a wall instead of an iron balcony so could only see the sea if standing up. Should be sold as a partial seaview room and not charged at the full seaview rate. Lovely clean property.
Stayed 7 nights in Sep 2024

10/10 Excellent

Thomas Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All aspects of this hotel were fantastic from the friendly and accommodating staff in the restaurant, bar area , front desk and spa services. The hotel rooftop was excellent and enjoyed the special event of bubbles and sushi. The location was very convenient for walking to many attractions. Nice to have on site parking and the breakfast buffet that was exceptional. We enjoyed staying here and would highly recommend to others.
Stayed 8 nights in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Stayed many times. Staff friendly & good service. Food excellent
Stayed 7 nights in Aug 2024

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property in walking distance to everything in Old Funchal. Our beautiful room was on the ground floor and overlooked the pool and out to the ocean. The staff was helpful and polite. We will be back!
Stayed 4 nights in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Avraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went in July 2024 and stayed in an ocean front suite. We loved our room, the hotel is beautiful and the staff were very friendly! The location is perfect for walking around, close to many shops and restaurants. The breakfast buffet was delicious and the pool area is clean and relaxing.
Stayed 5 nights in Jul 2024

10/10 Excellent

doron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel on the sea. Courteous hotel staff and services. good breakfast It is highly recommended
Stayed 5 nights in Jul 2024

10/10 Excellent

Tyler

Stayed 4 nights in Jun 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel in a great location. Very clean bedrooms and all areas of the hotel. The breakfast was brilliant, with lots of choice. But the best thing to me are the staff, who are all VERY helpful and cheerful. You can have a lovely building, rooms, food etc, but if the staff aren't pleasant then it's not good. I have to say ALL the staff members i met were ABSOLUTELY AMAZING. VERY LOVELY HOTEL.
Stayed 10 nights in May 2024

10/10 Excellent

julie clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should be 5 star
Stayed 7 nights in May 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to a wide variety of local restaurants and facilities. Excellent helpful and friendly staff. Great facilities within the hotel.
Stayed 7 nights in May 2024