Edgewater Hotel - Gatlinburg

3.0 star property
Hotel with free breakfast, a quick walk to Ripley's Aquarium of the Smokies

Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio
Free daily continental breakfast
Desk, iron/ironing board, free WiFi, bed sheets
Front of property – evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym
The current price is NZ$262
includes taxes & fees
14 Oct - 15 Oct

Explore the area

View map
402 River Rd, Gatlinburg, TN, 37738
  • Place, SkyPark
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Place, Anakeesta
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

Room

8.8 out of 10
Excellent
(36 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • River view
  • Sleeps 2
  • 1 King Bed

Romantic Room, Jetted Tub (Queen Bed)

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Fridge
TV
Shower/bath combination
Hairdryer
Jetted bath
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Mountainside

8.6 out of 10
Excellent
(228 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(210 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • River view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gatlinburg

At Edgewater Hotel - Gatlinburg you'll be within a short 5-minute stroll of Ripley's Aquarium of the Smokies and SkyPark. Highlights at this hotel include an outdoor swimming pool, an indoor swimming pool and free continental breakfast. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include a 24-hour front desk, a terrace and a fireplace in the lobby. Each morning free breakfast is served. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3-property class Downtown Gatlinburg hotel include Anakeesta and Ole Smoky Moonshine Distillery.

What's nearby

  • SkyPark - 3 min walk - 0.3 km
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 4 min walk - 0.4 km
  • Gatlinburg Convention Center - 4 min walk - 0.4 km
  • Anakeesta - 6 min walk - 0.5 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk
  • ‪Puckers Sports Bar - ‬4 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬4 min walk
  • ‪Pancake Pantry - ‬4 min walk

About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, a quick walk to Ripley's Aquarium of the Smokies
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 8 levels
  • Conference rooms
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 16.46 per day)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 20.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Edgewater Hotel - Gatlinburg?

Edgewater Hotel - Gatlinburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Edgewater Hotel - Gatlinburg?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Edgewater Hotel - Gatlinburg on 14 Oct 2025 start from NZ$262.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Edgewater Hotel - Gatlinburg?

Yep, Edgewater Hotel - Gatlinburg has a self car park for USD 16.46 per day. Onsite parking is limited (max 1 space per unit).

Does Edgewater Hotel - Gatlinburg have a pool?

Yep, and guests love it! Edgewater Hotel - Gatlinburg has an outdoor pool and an indoor pool.

Does Edgewater Hotel - Gatlinburg serve breakfast?

You bet, travelers highly rate the free continental breakfast here! Offered daily from 7:00 AM to 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Edgewater Hotel - Gatlinburg?

No, Edgewater Hotel - Gatlinburg does not offer an airport shuttle service.

Is there a bar or restaurant at Edgewater Hotel - Gatlinburg?

Yep, you can grab a meal at Edgewater Hotel - Gatlinburg's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Edgewater Hotel - Gatlinburg?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Edgewater Hotel - Gatlinburg?

No, only service animals are allowed.

Reviews

Edgewater Hotel - Gatlinburg Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1303 out of 2360 reviews
Rating 8 - Good. 654 out of 2360 reviews
Rating 6 - Okay. 284 out of 2360 reviews
Rating 4 - Poor. 74 out of 2360 reviews
Rating 2 - Terrible. 45 out of 2360 reviews

Reviews

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you want

My wife and I enjoyed this location 6 yearscago with a couple of our grandchildren. This latest trip was a chance for us to get away on our own and enjoy some down time. With it being in downtown Gatlinburg, you can easily walk wherever you want. There's plenty to do if you're traveling with children or if it's just a couple's trip, you can take your pick of activities. You can certainly drive back to Pigeon Forge easily if you want to visit The Island but for my money and the ease of walking, Gatlinburg and the Edgewater Hotel is the place to stay. Every dtaff member we encountered was pleasant and didn't ignore us. We always choose a room that overlooks the Little Pigeon River that flows below and with a view of downtown. The balcony is small but 2 people can sit out and enjoy a cup of coffee in the morning or even people watch throughput the day. Every time we go, this is wherevwe stay.
Space Needle
Enjoy the ducks or geese that visit
Downtown in lights
Downtown in lights
Stayed 5 nights in Jun 2025

6/10 Okay

Jennifer

Travelled with group
Liked: Cleanliness, property conditions & facilities
I suppose it is everything you would expect a 3 star hotel to be, busy, noisy, lots of smells
Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it so close to everthing
Stayed 2 nights in Jun 2025

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved it!!! Great location!!
Stayed 2 nights in Jun 2025

8/10 Good

Mary Ellen

Travelled with family
Liked: Amenities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean good breakfast an close to activities
Stayed 1 night in Jun 2025

4/10 Poor

Kyle

Travelled with family
Disliked: Property conditions & facilities, room comfort
Parking was tight quarters, room lighting was poor, bed was super hard and felt every spring in mattress Breakfast was par Pool was par Staff was par Location was good
Stayed 3 nights in Jun 2025

10/10 Excellent

Josefth

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Tammy

Stayed 4 nights in Jun 2025

6/10 Okay

Angela

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
The pool was beautiful, as well as the stream and bridge. I rented a mountain view, however only saw trees and a parking lot. Breakfast went until 10, which was nice for my tired teens! The curtain in our room had white stains all over it. Mold in the bathroom sink around where it was sealed. The parking garage was flooding when we arrived, had to use my windshield wipers while parking. In the morning they were draining the water out and into the stream. The check in lady was not friendly at all, checkout man was very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Stayed 1 night in Jun 2025

8/10 Good

Randy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the free Breakfast, nice room, view of the river & lights of Gatlinburg. We arrived early the room wasn't ready so we stayed in lobby for over an hour then a manager? saw us & asked the desk person why we were waiting. She told her our room wasn't ready. She said find them a room that IS ready. We got a room right away. We were early but maybe she didn't know they could do that & we didn't know either. (Just fyi to ask) We would stay again because of location & would stay in the riverside room.
Stayed 3 nights in Jun 2025

8/10 Good

Darryl

Liked: Cleanliness, amenities
Parkin garage almost impossible to get out of
Stayed 2 nights in Jun 2025

8/10 Good

Charlotte

Travelled with family
Liked: Staff & service, room comfort

Good location & price for older hotel

“Mountain view” was noting more than the parking lot and pool. I would definitely recommend “River View”. The hotel and rooms were nice and clean however the bathroom had a terrible musty/mildew smell.
Stayed 2 nights in Jun 2025

6/10 Okay

Kelly

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Keona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was conveniently located to all the shops in Gatlinburg.
Stayed 2 nights in Jun 2025

6/10 Okay

Christie

Stayed 2 nights in Jun 2025

8/10 Good

jeffrey

Travelled with family
Liked: Amenities
Close to the strip
Stayed 1 night in Jun 2025

10/10 Excellent

Ellen

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was perfect (just one road over from the strip) and everyone we met was very kind and helpful. Parking can be difficult and this is due to a small parking lot and bigger trucks and suv wanting to park in the middle of three parking spaces (two beams separating parking spaces by three’s). Breakfast was okay and can get busy! More food variety will be nice. The housekeepers were great in getting us more items that was needed. We loved the pool and the hot tubs. The elevator can be slow. The room we had was very clean and had plenty of extra blankets and pillows. The tub was sooooo slow to drain but the water pressure was great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Loved the pool areas disliked traffic
Stayed 1 night in Jun 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the closeness to the activities in the area. I didn’t like we had ants in our room. The parking garage vehicle spaces were really small.
Stayed 2 nights in Jun 2025

8/10 Good

NADIA

Travelled with group
Liked: Staff & service
It’s a little out dated but the location makes up for it.
Stayed 3 nights in Jun 2025