Edgewater Hotel - Gatlinburg

3.0 star property
Hotel with free breakfast, a quick walk to Ripley's Aquarium of the Smokies

Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Front of property - evening/night
Free daily continental breakfast
1 bedroom, desk, iron/ironing board, free WiFi
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Pool
  • Gym
The current price is NZ$217
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
402 River Rd, Gatlinburg, TN, 37738
  • SkyPark
    ‪3 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Anakeesta
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

Room

8.8 out of 10
Excellent
(31 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • River view
  • Sleeps 3
  • 1 King Bed

Romantic Room, Jetted Tub (Queen Bed)

9.2 out of 10
Wonderful
(30 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
Jetted bath
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Mountainside

8.6 out of 10
Excellent
(222 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(201 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • River view
  • Sleeps 4
  • 2 Queen Beds

About the area

Gatlinburg

At Edgewater Hotel - Gatlinburg you'll be within a short 5-minute stroll of Ripley's Aquarium of the Smokies and SkyPark. Highlights at this hotel include an outdoor swimming pool, an indoor swimming pool and free continental breakfast. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include a 24-hour front desk, a terrace and a fireplace in the lobby. Each morning free breakfast is served. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3-property class Downtown Gatlinburg hotel include Anakeesta and Ole Smoky Moonshine Distillery.

What's nearby

  • SkyPark - 3 min walk - 0.3 km
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 4 min walk - 0.4 km
  • Gatlinburg Convention Center - 4 min walk - 0.4 km
  • Anakeesta - 6 min walk - 0.5 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk
  • Puckers Sports Bar
  • ‪Pancake Pantry - ‬4 min walk
  • ‪Donut Friar - ‬5 min walk

About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, a quick walk to Ripley's Aquarium of the Smokies
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 8 levels
  • Conference rooms
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 16.46 per day)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 20.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Edgewater Hotel - Gatlinburg?

Edgewater Hotel - Gatlinburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Edgewater Hotel - Gatlinburg?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Edgewater Hotel - Gatlinburg on 24 Aug 2025 start from NZ$216.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Edgewater Hotel - Gatlinburg?

Yep, Edgewater Hotel - Gatlinburg has a self car park for USD 16.46 per day. Onsite parking is limited (max 1 space per unit).

Does Edgewater Hotel - Gatlinburg have a pool?

Yep, and guests love it! Edgewater Hotel - Gatlinburg has an outdoor pool and an indoor pool.

Does Edgewater Hotel - Gatlinburg serve breakfast?

You bet, travelers highly rate the free continental breakfast here! Offered daily from 7:00 AM to 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Edgewater Hotel - Gatlinburg?

No, Edgewater Hotel - Gatlinburg does not offer an airport shuttle service.

Is there a bar or restaurant at Edgewater Hotel - Gatlinburg?

Yep, you can grab a meal at Edgewater Hotel - Gatlinburg's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Edgewater Hotel - Gatlinburg?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Edgewater Hotel - Gatlinburg?

No, only service animals are allowed.

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1216 out of 2191 reviews
Rating 8 - Good. 606 out of 2191 reviews
Rating 6 - Okay. 263 out of 2191 reviews
Rating 4 - Poor. 68 out of 2191 reviews
Rating 2 - Terrible. 38 out of 2191 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cathleen

Liked: Staff & service, amenities, property conditions & facilities
Perfect location off the parkway. Clean room. Friendly staff. Room had a faint smell of dog urine, but otherwise all was well.
Stayed 2 nights in May 2025

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always an awesome stay at the Edgewater! My favorite. On river road overlooking Little Pigeon River and close to everything walking the Gatlinburg strip. Our room was so relaxing with the balcony over the rushing water overlooking the strip and the fireplace gave us lots of relaxation. Not to mention tbe indoor/outdoor pool, hot tub and firepit!
Stayed 2 nights in May 2025

8/10 Good

Roberto

Travelled with partner
Liked: Cleanliness, staff & service
We stayed here because someone said there breakfast was amazing. And I was very not amazing just regular and if you stay here for more than 3 days they serve the exact thing every day just very disappointed at this from the property. The location is great the accommodations are satisfactory but old.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tracy, Manchester

Stayed 2 nights in Apr 2025

10/10 Excellent

Kendra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to attractions in Gatlinburg and had a good breakfast. Kids enjoyed the pool a lot.
Stayed 2 nights in May 2025

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel! Affordable, clean, simple. It was nice to be so walkable to downtown. The river is really beautiful too!
Stayed 1 night in May 2025

10/10 Excellent

Edy

Like
Stayed 2 nights in May 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Very nice but watch out in the parking garage!

The good things: The room and the hotel in general were really nice, and clean, and quiet. We very much enjoyed sitting out on our own balcony and watching the river and the people. There were a good number of food choices for the breakfast buffet. The location was excellent-very close to the main strip of Gatlinburg, just one street over, so it was very easy to walk over. The staff was also excellent. It was very convenient to be able to park right at the hotel in the attached parking garage. The only bad thing: In the parking garage, in the section marked "Tall Vehicles" there was a 10"-12" wide pipe running along one section below the 8' high ceiling, in the back of the parking spots on one side. It was painted white like the ceiling and walls, so it did not stand out, and when we were backing our Suburban in, because the pipe extended down so far, we scratched the top of the liftgate up pretty badly. This pipe should be painted or striped in a different, bright color so that it can be seen and avoided!
Stayed 2 nights in May 2025

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice close to get to the stores love the water view big rooms,nice personality and I didn’t have to move my car.
Stayed 2 nights in May 2025

8/10 Good

Teresita

Liked: Cleanliness
Nice place
Stayed 1 night in May 2025

8/10 Good

Jeremy, Dayton

Travelled with family
Liked: Cleanliness, staff & service
This is a very old property—almost historic—so you have to keep that in mind when you book it, as far as the layout and the amenities. It's also badly in need of renovations, and parking can probably be tricky during peak season. With that said, we would stay again...It's just too convenient to get to parkway and all the shops, restaurants, and activities. The staff is great. From the clerks to the maintenance guys, the breakfast crew, and the room attendees. All top-notch people.
Stayed 4 nights in May 2025

8/10 Good

Donald

Stayed 4 nights in May 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Robert

Disliked: Property conditions & facilities

Trip for two

Fireplace didn’t work, and toilet barely flushed. Hotel is older and could use a refresh. Generally near everything. I would stay again.
Stayed 1 night in May 2025

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything. Only thing is the pool isnt actually heated as it was freezing & the chemicals of the hot tub burned our eyes but would stay again. Also the entrance to the parking garage the potholes are horrible.
Stayed 2 nights in May 2025

10/10 Excellent

Kari

Stayed 1 night in May 2025

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, the hotel staff were incredibly welcoming and got us checked in quickly. Parking is a bit tight, but once you’re parked, everything is within walking distance—no need to move your car. The pool area, which includes two hot tubs, was a lot of fun and perfect for relaxing. If you’re traveling with family, there’s plenty to do nearby. We had a riverside town view, and the scenery was absolutely beautiful. Breakfast was delicious and offered a great variety. The only downside was the long wait for the elevator at times, but overall, we had a wonderful stay. I highly recommend this hotel!
Stayed 1 night in May 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Mirela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Angela

Travelled with partner
Liked: Property conditions & facilities
The room was nice. Walkable to the strip. Outside area needs some maintenance.
Stayed 5 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Leonette

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
It’s very outdated the beds are terrible and the room smelled like cigarettes
Stayed 2 nights in May 2025

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Maxwell

Stayed 5 nights in Apr 2025