Edgewater Hotel - Gatlinburg

3.0 star property
Hotel with free breakfast, 4-minute walk to Ripley's Aquarium of the Smokies

Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Free daily continental breakfast
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio
Front of property – evening/night
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym
The current price is NZ$270
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
402 River Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Place, Gatlinburg Convention Center
    ‪4 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(221 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • River view
  • Sleeps 4
  • 2 Queen Beds

Romantic Room, Jetted Tub (Queen Bed)

9.2 out of 10
Wonderful
(34 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Jetted bath
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Standard Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room

9.0 out of 10
Wonderful
(42 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mountainside

8.8 out of 10
Excellent
(241 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gatlinburg

At Edgewater Hotel - Gatlinburg you'll be within a short 5-minute stroll of Ripley's Aquarium of the Smokies and Gatlinburg SkyPark. Highlights at this hotel include an outdoor swimming pool, an indoor swimming pool and free continental breakfast. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include a 24-hour front desk, a terrace and a fireplace in the lobby. Each morning free breakfast is served. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3-property class Downtown Gatlinburg hotel include Anakeesta and Ole Smoky Moonshine Distillery.

What's nearby

  • Gatlinburg SkyPark - 3 min walk - 0.3 km
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 4 min walk - 0.4 km
  • Gatlinburg Convention Center - 4 min walk - 0.4 km
  • Anakeesta - 6 min walk - 0.5 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Puckers Sports Bar - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬4 min walk
  • ‪Subway - ‬4 min walk

About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, 4-minute walk to Ripley's Aquarium of the Smokies
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 8 levels
  • Conference rooms
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 16.46 per day)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 26 2025 to October 26 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 20.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Edgewater Hotel - Gatlinburg?

Edgewater Hotel - Gatlinburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Edgewater Hotel - Gatlinburg?

As of 15 Nov 2025, prices found for a 1-night stay for 2 adults at Edgewater Hotel - Gatlinburg on 23 Nov 2025 start from NZ$269.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Edgewater Hotel - Gatlinburg?

Yep, Edgewater Hotel - Gatlinburg has a self car park for USD 16.46 per day. Onsite parking is limited (max 1 space per unit).

Does Edgewater Hotel - Gatlinburg have a pool?

Yep, and guests love it! Edgewater Hotel - Gatlinburg has an outdoor pool and an indoor pool. The swimming pool will be unavailable from October 26 2025 to October 26 2026 (dates subject to change).

Does Edgewater Hotel - Gatlinburg serve breakfast?

You bet, travelers highly rate the free continental breakfast here! Offered daily from 7:00 AM to 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Edgewater Hotel - Gatlinburg?

No, Edgewater Hotel - Gatlinburg does not offer an airport shuttle service.

Is there a bar or restaurant at Edgewater Hotel - Gatlinburg?

Yep, you can grab a meal at Edgewater Hotel - Gatlinburg's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Edgewater Hotel - Gatlinburg?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Edgewater Hotel - Gatlinburg?

No, only service animals are allowed.

Reviews

Edgewater Hotel - Gatlinburg Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1369 out of 2498 reviews
Rating 8 - Good. 691 out of 2498 reviews
Rating 6 - Okay. 309 out of 2498 reviews
Rating 4 - Poor. 80 out of 2498 reviews
Rating 2 - Terrible. 49 out of 2498 reviews

Reviews

10/10 Excellent

laykian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the stream is just outside the hotel, haunted mansion is just next to the hotel and walkable distance from the main road.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Best to during week when not so full but very good experience!
Stayed 3 nights in Aug 2025

8/10 Good

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Judy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was very quick and easy. This is my second time I’ve stayed here. It’s very convenient to everything on the main strip. The only things I didn’t like is that there were many children at the pool late at night and not being supervised. They were climbing all over the rocks (that stay stay off) and then diving into the pool. I did say something to the sfaff and they did nothing. I was worried they were going to get hurt. Another thing was the air conditioner in our room kept making a dripping noise all night that kept us awake all night.
Stayed 1 night in Aug 2025

8/10 Good

Paul

Liked: Staff & service, room comfort

Comfortable and convenient no frills

Nice hotel and convenient to downtown. Unfortunately it’s located next to the Mystery Mansion attraction which blasts creepy music from 3-10pm so relaxing on your balcony is difficult. Breakfast was a little disappointing with few choices (no bagels, donuts, or bacon, and fruit was just oranges). Balcony views of city seem deceiving since our view on the 5th floor was partially blocked by big tree. Price was good and would probably stay again but be more picky about which room next time.
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Aug 2025

6/10 Okay

Twana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not until after booking and paying for room did we find out we have to pay to park onsite, makes no sense to me to pay to park where you are already paying to stay. Worst part, the parking places are so small i couldn't get out of either my door or the passenger door of my car. I weigh 150. Literally had to climb out of the back. This was not due to the spot I was in, I saw others having to do this as well. For the parking alone I would not stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ravi, Lexington

Stayed 1 night in Aug 2025

8/10 Good

Neva

Liked: Cleanliness, staff & service
Great and friendly staff! Very welcoming.
Stayed 2 nights in Aug 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

We wanted to stay somewhere different after visiting the area many times. Wow! We were highly impressed by the location, the view, the hotel itself and its front desk associates. The underground parking was convenient. The only drawback was the $16 a day parking fee not included in the room. Bed was super comfy, room was clean and the balcony gave a spectacular view of the town and mountains. Elevators were quick and easy too. We did not partake in the free breakfast but it smelled good. We would def book here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time staying at this property. I really enjoyed the location, as it was centeal to all activities and dining in Gatlinburg. I enjoyed the staff. Any and all interactions , they were polite and friendly and helpful. The parking was okay and not as difficult as I imagined from reading other reviews, however, the garage does fill up. The beds were comfortable and the pool was great. The only cons were the pillows and the coffee. Each bed had four pillows and they were small and mostly flat. I travel with my own, so it was okay. Lastly, the coffee. I am not a coffee snob, but i do enjoy my coffee. This coffee was no good. I used two bags in the small pot in the room which made it a bit better, but overall, I did not care for it. These were small, quite fixable issues. Overall, it was a good place to stay and I plan on staying again on my next trip back.
Stayed 3 nights in Jul 2025

10/10 Excellent

daniel

Stayed 1 night in Aug 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome Stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Aug 2025

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 4 nights in Aug 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!
Stayed 4 nights in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
They have bear! Read the SEVERAL warnings about bear. Staff was so nice and helpful. The pool area is just amazing!!! Stunning even.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2025

8/10 Good

Joseph

Travelled with family
Parking was extra $16. Not disclosed on site. Daily charge
Stayed 1 night in Jul 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recent paint refresh. Looks good. Although very nice still dates. Staff was very friendly. Was a bit disappointed when they told me they are now charging $15 a day to park. One of the things we loved was parking and breakfast made it a great value. Now not as attractive
Stayed 3 nights in Aug 2025

6/10 Okay

Philip

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was close to everything and i liked the river running beside it.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

10/10 Excellent

Tishanee

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Close to everything.
Stayed 1 night in Aug 2025