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Gatlinburg Town Square

2.5 star property
Family-friendly hotel with fitness centre and seasonal outdoor pool

Photo gallery for Gatlinburg Town Square

Front of property
Lake
Ping pong
Microwave
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Pool
  • Air conditioning
  • Parking included

Explore the area

View map
515 Historic Nature Trail, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for GTS Studio

1 bedroom, free WiFi, bed sheets

GTS Studio

8.4 out of 10
Very good
(39 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for GTS 1 bedroom Condo

Ping pong

GTS 1 bedroom Condo

8.8 out of 10
Excellent
(63 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for GTS 2 Bedroom Deluxe

Ping pong

GTS 2 Bedroom Deluxe

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for GTVH Standard Queen Room

GTVH Standard Queen Room | Terrace/patio

GTVH Standard Queen Room

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for GTV Studio

GTV Studio | Living area

GTV Studio

8.6 out of 10
Excellent
(23 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for GTV 1 Bedroom Condo

Ping pong

GTV 1 Bedroom Condo

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for GTVH Standard King Room

GTVH Standard King Room

GTVH Standard King Room

8.0 out of 10
Very good
(75 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for GTS Accessible Studio

1 bedroom, free WiFi, bed sheets

GTS Accessible Studio

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for GTS Accessible 1 bedroom Condo

Ping pong

GTS Accessible 1 bedroom Condo

7.0 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
Private bathroom
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for GTS Accessible 2 bedroom Condo

Ping pong

GTS Accessible 2 bedroom Condo

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 85 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for GTS 2 Bedroom Premium

Ping pong

GTS 2 Bedroom Premium

9.2 out of 10
Wonderful
(36 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 85 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for GTV Accessible 1 bedroom Condo

Ping pong

GTV Accessible 1 bedroom Condo

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for GTV Hotel Accessible Queen

GTV Hotel Accessible Queen

GTV Hotel Accessible Queen

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for GTS 3 Bedroom Condo

1 bedroom, free WiFi, bed sheets

GTS 3 Bedroom Condo

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
3 bathrooms
Shower/bath combination
Jetted bath
Hairdryer
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Twin Beds, 1 Queen Bed and 1 Double Sofa Bed

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About the area

Gatlinburg

A family-friendly stay in Gatlinburg awaits you at Gatlinburg Town Square. Within just a 10-minute stroll, you'll find popular attractions like Gatlinburg Convention Center and Gatlinburg Space Needle. Highlights at this hotel include an indoor swimming pool and in-room free WiFi. .Enjoy the gym, seasonal outdoor swimming pool and kids' swimming pool as well as access to basketball. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Attractions within a 15-minute walk of this Gatlinburg hotel include Great Smoky Mountains National Park and Gatlinburg SkyPark.

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.4 km
  • Gatlinburg Space Needle - 8 min walk - 0.7 km
  • Gatlinburg SkyPark - 9 min walk - 0.8 km
  • Anakeesta - 12 min walk - 1.0 km
  • Ripley's Aquarium of the Smokies - 12 min walk - 1.1 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬8 min walk
  • ‪Mellow Mushroom - ‬8 min walk
  • ‪Smith & Son Corner Kitchen - ‬8 min walk
  • ‪Crockett's Breakfast Camp - ‬12 min walk

About this property

Gatlinburg Town Square

Family-friendly hotel with fitness centre and seasonal outdoor pool
Gatlinburg Town Square offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and a fitness centre. WiFi is free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Gatlinburg Town Square. Self parking is free.

This Gatlinburg hotel is smoke free.

  • 100 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
Gatlinburg Town Square offers 100 air-conditioned accommodations with a hairdryer and free toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Things to do

  • Basketball
  • Children's pool
  • Games
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Gatlinburg Town Square?

Gatlinburg Town Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Gatlinburg Town Square?

Yep, Gatlinburg Town Square has a free self car park.

Does Gatlinburg Town Square have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. The pool is open from May to October.

Is Gatlinburg Town Square family-friendly?

You bet! With amenities such as a children's pool, a playground and laundry facilities, it's no surprise that Gatlinburg Town Square is a hit with families.

Is there a free airport shuttle available at Gatlinburg Town Square?

No, Gatlinburg Town Square does not offer an airport shuttle service.

What time are check-in & check-out at Gatlinburg Town Square?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at Gatlinburg Town Square?

No, only service animals are allowed.

Reviews

Gatlinburg Town Square Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 621 out of 1239 reviews
Rating 8 - Good. 320 out of 1239 reviews
Rating 6 - Okay. 142 out of 1239 reviews
Rating 4 - Poor. 83 out of 1239 reviews
Rating 2 - Terrible. 73 out of 1239 reviews

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service
This property was so clean and the staff was excellent! My only issue was the shower was tiny and there was no water pressure. Everything else was perfect!
Stayed 2 nights in Aug 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time interacting with others and quite comfortable.
Stayed 7 nights in Aug 2025

8/10 Good

Ruben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really good my wife 10 months baby Joy and myself we enjoy our time there we’re going back again
Stayed 3 nights in Aug 2025

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the room was beautiful. i was confused with the location, as they have different phases. really wanted to be in the other phase, but either way... beautiful property, would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Randall

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great location and excellent customer service at a fantastic price.
Stayed 3 nights in Aug 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Heath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very good property to vacation at and will there again. Nice 10 min walk to the strip. The property is quiet and the laundry facilities on each floor are a plus!
Stayed 3 nights in Aug 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
I was alerted two days prior by the property that the elevator was out. I immediately text back and told them we needed wheelchair accessible room. The property never got back to me. When we got there two days later they wouldn't accommodate us or reimburse us. The pool wasn't working. The tv wasnt completely operational. So we left in the morning and had to find other arrangements.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tiffany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness
Stayed 4 nights in Jul 2025

8/10 Good

Minerva, ruskin

Travelled with family and small children
Liked: Cleanliness, amenities
Location and accommodation
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Skip this place.

Skip this hotel even if it's your cheapest option. I'm not sure housekeeping did anything but make the bed and ensure there's toilet paper. There was hair on the shower wall. I noticed the dirty washcloth after my shower on the curtain rod. It had been there a while, the part touching the curtain rod had turned orange. There were stains on the some of the pillowcases. I needed a flashlight to walk down the stairs at night since none of there exterior lights work. If I hadn't had an exhausting day and found the stuff after I'd settled in already, I would have run. This is on top of the stuff other reviews mentioned. There's a laundry list of stuff they want you to do to check out.
Stayed 1 night in Aug 2025

6/10 Okay

Luanne

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

family vaca

The location is wonderful and great pool and hot tub. unfortunately the kitchen was an issue. The knobs to the stove are on the front and reachable of my 2 year old. The only way to use the dishwasher you have too open the refrigerator to open it. The 3 cookie sheets were all dirty. I have stayed here for the last 4 years and love this place-was a little disappointed.
Stayed 3 nights in Aug 2025

4/10 Poor

Michael

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was spacious and clean except for what looked like crumbs or bits of cereal around the kitchenette table. When we got there, it was fairly late. Checked in, went to the room and the thermostat was at 70 but the room was 75. Informed the desk and went to dinner. Came back later that evening at the room was even warmer at 76. Called the front and they said it was too late to come out and look at it so had to sleep sweating. Next morning it was up to 77. Front desk said they would get someone out. Ate and came back and still not fixed. Went to lunch and stopped by the room on the way out to more attractions and ran into the repair man, who was very nice. He said he was not contacted yesterday? When we got back that evening, the thermostat was set to 70 and the room was at 72. Better, but still not right. Complained on Sunday and they said its the best they could do as it was completely booked, but I could pay for an upgraded room. I was already in one that had a 2 room w/ jetted tub. Location was great, but service was lacking.
Stayed 2 nights in Jul 2025

4/10 Poor

Richard

Disliked: Staff & service
The room had a musty smell to it and no one responded back
Stayed 4 nights in Aug 2025

10/10 Excellent

Brandon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very close to gatlinburg and had an easy parking lot to get into. Would recommend to others
Stayed 2 nights in Aug 2025

6/10 Okay

Annette

Travelled with family and small children
Liked: Amenities
No coffee.
Stayed 3 nights in Jul 2025

8/10 Good

Joyce

Travelled with family
Liked: Amenities
Carpet dirty. Room had dirt and crumbs.
Stayed 3 nights in Jul 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hot tub barely worked. Check in at a different location was unusual. It was an okay place.
Stayed 2 nights in Jul 2025

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The photos of the property led us to believe that the large pool with the waterfall was its pool. It is not, it is a huge fountain/water feature. The pool at that property site is maybe the quarter of the size, broken around all insides and the pool deck was falling and sloping; and slippery. It was filthy and cloudy, not sure the pump was working. The other pool near the office across the street was closed. The inside pool was a polar plunge; little kids called it colder than ice.
Stayed 2 nights in Jul 2025

6/10 Okay

Allen

Liked: Cleanliness
The room was ok. It was clean and quiet. Staff was not overly friendly. No food available at the hotel. Found one ancient Coke machine. Heat index was 100 + and the pool was closed. No explanation was provided. The main drag is within walking distance; but, the hotel is on a steep hill, so the return trip in 90 degrees was not fun.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good visit.

Decent hotel room. A little dated but roomy and all the comforts of a suite. Good rate. Only problem was the shower didn’t have an inside shower mat or a no slip surface. A little risky at our age. Had to carefully hold onto the little rod inside. Otherwise a great location near downtown and a good room for decent money. Stayed here last year as well.
Stayed 5 nights in Jul 2025

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveince
My Spaces
Stayed 3 nights in Jul 2025

4/10 Poor

horace

Travelled with family
Disliked: Staff & service, property conditions & facilities
Very run down
Stayed 4 nights in Jul 2025