Hilton Garden Inn Gatlinburg

3.0 star property
Hotel with a seasonal outdoor pool, 8-minute walk to Great Smoky Mountains National Park

Photo gallery for Hilton Garden Inn Gatlinburg

Daily cooked-to-order breakfast for a fee
Exterior
Terrace/patio
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$158
includes taxes & fees
20 Jan - 21 Jan 2026

Explore the area

View map
635 River Road, Gatlinburg, TN, 37738
  • Place, Ober Gatlinburg Aerial Tramway
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Place, Gatlinburg Convention Center
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

Single King Bed

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Single King Bed, Fireplace, Whirlpool, Balcony

9.4 out of 10
Exceptional
(30 reviews)

Highlights

Fireplace
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Single King Bed, Junior Suite, Pullout, Balcony

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Double Queens, Accessible Suite, Pullout, Roll-In Shower

8.6 out of 10
Excellent
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Single King Bed, Accessible Suite, Whirlpool, Sectional

8.4 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Single Queen, Accessible Suite, Pullout

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

Double Queens, Accessible Suite, Pullout

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Single King Bed, Fireplace

9.2 out of 10
Wonderful
(37 reviews)

Highlights

Fireplace
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Single King Bed, Whirlpool, Sectional

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Single Queen, Junior Suite, Pullout, Roll-In Shower

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

Double Queens, Junior Suite, Pullout, Balcony

8.8 out of 10
Excellent
(15 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Double Queens

8.6 out of 10
Excellent
(41 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gatlinburg

Hilton Garden Inn Gatlinburg puts you in the heart of Gatlinburg, within just a 10-minute stroll of popular attractions like Great Smoky Mountains National Park and Gatlinburg SkyPark. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The restaurant, Garden Grille, is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub and seasonal outdoor swimming pool. 1196 square feet (111 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of an area shuttle. .Within a 15-minute walk of this 3-property class Downtown Gatlinburg hotel, attractions include Gatlinburg Space Needle and Gatlinburg Convention Center.

What's nearby

  • Ober Gatlinburg Aerial Tramway - 3 min walk - 0.3 km
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.4 km
  • Gatlinburg Space Needle - 6 min walk - 0.5 km
  • Gatlinburg SkyPark - 6 min walk - 0.5 km
  • Gatlinburg Convention Center - 6 min walk - 0.6 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Puckers Sports Bar - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk

About this property

Hilton Garden Inn Gatlinburg

Hotel with a seasonal outdoor pool, 8-minute walk to Great Smoky Mountains National Park
Hilton Garden Inn Gatlinburg offers its guests a seasonal outdoor pool, an indoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1196 square feet (111 square metres) and includes conference space. The business-friendly Hilton Garden Inn Gatlinburg also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. For a fee, parking is available.

This 3-star Gatlinburg hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 5 levels
  • 1196 sq ft of conference space
  • 111 sq. m of conference space
  • Built in 2009
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Gatlinburg offers 118 air-conditioned accommodations with coffee/tea makers and a hairdryer. 49-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Uncovered parking on site (USD 16.46 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 to 12 for adults and USD 7 to 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille

Things to do

  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 1,196 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 12.00 for adults and USD 7.00 to 9.00 for children
  • Uncovered self-parking fee: USD 16.46 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg
Hilton Garn Inn Gatlinburg
Hilton Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Gatlinburg?

Hilton Garden Inn Gatlinburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Gatlinburg?

As of 22 Dec 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Gatlinburg on 20 Jan 2026 start from NZ$157.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Gatlinburg?

Yep, Hilton Garden Inn Gatlinburg has an uncovered self car park with in/out privileges for USD 16.46 per night. A self car park is also available, for a fee.

Does Hilton Garden Inn Gatlinburg have a pool?

Hilton Garden Inn Gatlinburg has a seasonal outdoor pool and an indoor pool.

What luxury perks are available at Hilton Garden Inn Gatlinburg?

Hilton Garden Inn Gatlinburg features an outdoor pool, an indoor pool and 1 hot tub.

Does Hilton Garden Inn Gatlinburg serve breakfast?

Yep, cooked-to-order brekkie is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hilton Garden Inn Gatlinburg?

No, Hilton Garden Inn Gatlinburg does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Gatlinburg?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hilton Garden Inn Gatlinburg?

Check-in begins at 4 PM. Check-out time is 11 AM.

Hilton Garden Inn Gatlinburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1003 reviews
Rating 8 - Good. 241 out of 1003 reviews
Rating 6 - Okay. 73 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Bj

Travelled with partner
Liked: Cleanliness
Broken hot tub
Stayed 2 nights in Sep 2025

6/10 Okay

Trena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fire alarm went off at 2 A.M. Hotel didn't even acknowledge inconvenience.
Stayed 1 night in Sep 2025

4/10 Poor

Josh

Travelled with partner
Liked: Cleanliness
Very high priced, one of the pricier options in Gatlinburg, yet limited amenities. Very pricey breakfast for limited options offered, you don’t get points or nights earned when booking through Expedia. Hilton charges for parking here also. One of the only hotels I’ve ever stayed at in Gatlinburg that overcharges and then has the audacity to charge for parking per night also. Not even free breakfast and even wanted to charge for water if you aren’t at least silver. Room seemed on the smaller side also. Bed was hard and pillows were so flimsy they flattened on laying even with two. Also the only hotel I’ve stayed at that had no extra pillows in the room. Not what I would have expected from a Hilton. Would not recommend staying here and would not stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Maria

Stayed 2 nights in Sep 2025

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Erica

Stayed 1 night in Sep 2025

4/10 Poor

Diana J, Edwardsburg

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I booked this property thru Expedia for my mother and my aunts. Where to begin.....First off on Expedia it showed breakfast included....not the case. It was $15/pp and then they wanted to charge extra for bacon. I called the hotel where the manager said that was a mistake on their end but she would honor it for their stay but then told them they would only give them 2 days of free breakfast (after telling me she would honor it). Then their was 2 incidents where they seen cockroaches in their room. I would not recommend this property if you are looking for a clean friendly place to lay your head.
Stayed 7 nights in Sep 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stress free stay.

This was our second stay at Gatlinburg’s Hilton Garden Inn. We traveled with some family members on their first trip to Smokies. They loved the hotel as much as we did. It was clean, well stocked with all the necessities that you would need. The location is ideal, with a quiet setting, yet convenient to restaurants and shopping within walking distance.
Stayed 4 nights in Sep 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and hotel location was continent to main strip and resturants
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

6/10 Okay

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Was very clean, but was highly disappointed with the hot tub & pool. The indoor pool wasn't heated. The hot tub was luke warm & only 1 jet working. A rainy Sept. night & my shower was hotter than this. Other than this a very nice place. The staff was great too
Stayed 2 nights in Sep 2025

10/10 Excellent

Michaelen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and relaxing
Stayed 3 nights in Aug 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right across from the river.Quite a few bear sightings, which was exciting from a distance lol. 5 min walk to downtown as well as a 2 minute walk to red trolley stop. Room was very nice.
Stayed 5 nights in Aug 2025

10/10 Excellent

Gregory P.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The propert is right in thecheart of the city.
Stayed 1 night in Aug 2025

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Murphy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Towards the end of Gatlinburg, but still within walking distance to most things. There’s also a trolley stop right out front if you don’t want to walk.
Stayed 2 nights in May 2025

8/10 Good

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great visit other then paying for parking.
Stayed 1 night in Aug 2025

8/10 Good

Siddharth

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for couple of days during labor Day weekend. Property is beautiful & very near to main street. Walkable to most of the attractions in Gatlinburg. You can park here & walk to these places. Staff is very friendly & helpful. There were few things not working otherwise its 5 rating Hotel, Pool & Hot Tub was closed for some maintenance, We complained about microwave not working but it was not fixed. Could be due to very high volume of people during Long weekend. Overall nice stay. Surely worth stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Ceoshia

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Aug 2025

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, good location, parking should be free

Great location walking distance to downtown area. Didn't try the food. There was a barking dog in someone's room that was very annoying. Be prepared to pay $15 night for self parking, not well advertised on the website.
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Stayed 4 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and comfortable. Staff was pleasant and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peshev

Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Stayed 3 nights in Aug 2025