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Mountain House Inn

2.0 star property
Hotel with 2 outdoor swimming pools, a short walk to Ripley's Aquarium of the Smokies

Photo gallery for Mountain House Inn

Exterior
Property grounds
42-inch flat-screen TV with cable channels, TV
Garden
Fridge, microwave, coffee/tea maker

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Pool
  • Air conditioning
  • Free WiFi
The current price is NZ$183
includes taxes & fees
19 July - 20 July

Explore the area

Map
247 Newton Lane, Gatlinburg, TN, 37738
  • Anakeesta
    ‪5 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Gatlinburg Convention Center
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(154 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

8.0 out of 10
Very good
(27 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 3
  • 1 King Bed

About the area

Gatlinburg

At Mountain House Inn you'll be within just a 10-minute stroll of popular attractions like Ripley's Aquarium of the Smokies and Anakeesta. Highlights at this hotel include 2 outdoor swimming pools and in-room free WiFi. .Enjoy the seasonal outdoor swimming pool and kids' swimming pool. Added amenities include free Wi-Fi in public areas, barbecues and a picnic area. There's also the convenience of free self parking. .Attractions within a 15-minute walk of this Gatlinburg hotel include SkyPark and Gatlinburg Space Needle.

What's nearby

  • Gatlinburg Space Needle - 4 min walk - 0.4 km
  • Anakeesta - 5 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 5 min walk - 0.4 km
  • Gatlinburg Convention Center - 6 min walk - 0.5 km
  • SkyPark - 6 min walk - 0.5 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬11 min walk
  • ‪Cliff Top Grill & Bar - ‬4 min walk
  • ‪Tennessee Cider Company - ‬5 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬9 min walk
  • ‪Subway - ‬4 min walk

About this property

Mountain House Inn

Hotel with 2 outdoor swimming pools, a short walk to Ripley's Aquarium of the Smokies
As a guest of Mountain House Inn, you'll find 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. Public spaces have free WiFi. Barbecue grills, a vending machine, and a picnic area are also featured at Mountain House Inn. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

  • 57 guestrooms or units
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
Mountain House Inn offers 57 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Indoor pool, 2 outdoor pools, open 9:00 AM to 11:00 PM, pool loungers

Sidney James Mountain Lodge

  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.2 out of 5, Very good, 1,050 reviews
The price is NZ$230
includes taxes & fees
3 July - 4 July
Sidney James Mountain Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

The front desk is open Sunday - Thursday (9:00 AM - 10:00 PM) and Friday - Saturday (9:00 AM - midnight)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in hours are 3-11 PM on Saturdays and Sundays.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in May and close in September.

Property is also known as

Downtown Motor Inn
House Motor
Mountain House Inn Downtown
Mountain House Motor Downtown
Mountain House Motor Downtown Gatlinburg
Mountain House Motor Inn Downtown
Mountain House Motor Inn Downtown Gatlinburg
Mountain Motor Inn
Mountain House Motor Inn Downtown Hotel Gatlinburg
Mountain House Inn Gatlinburg
Mountain House Inn
Mountain House Gatlinburg
Mountain House Inn Hotel
Mountain House Inn Gatlinburg
Mountain House Inn Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Mountain House Inn?

Mountain House Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Mountain House Inn?

Yep, Mountain House Inn has a free self car park.

Does Mountain House Inn have a pool?

Mountain House Inn has 2 outdoor swimming pools and a kids' pool. The pool is open from May to September.

Is Mountain House Inn family-friendly?

You bet! With amenities such as a children's pool and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Mountain House Inn is a hit with families.

Is there a free airport shuttle available at Mountain House Inn?

No, Mountain House Inn does not offer an airport shuttle service.

What time are check-in & check-out at Mountain House Inn?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Mountain House Inn?

No, only service animals are allowed.

Mountain House Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 370 out of 1001 reviews
Rating 8 - Good. 286 out of 1001 reviews
Rating 6 - Okay. 162 out of 1001 reviews
Rating 4 - Poor. 87 out of 1001 reviews
Rating 2 - Terrible. 96 out of 1001 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

rick

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very accessible
Stayed 1 night in Mar 2025

10/10 Excellent

Taryn

Stayed 1 night in Mar 2025

10/10 Excellent

courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very clean, comfortable room in a great location for a great price.
Stayed 5 nights in Mar 2025

2/10 Terrible

Tabitha

Stayed 2 nights in Mar 2025

4/10 Poor

Scott

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We just stayed 1 night. Just to sleep. We left a day early for our trip. The hotel we had booked didnt have any rooms for our day early. The room and especially the bathroom was dirty. The heater/ air conditioner sounded like a freight train. It woke us up throughout the night. We used to stay here all the time a few years ago. It isnt clean now and definitely needs updated. The 2 pools outside are very dirty. Im sure they would attract bugs and bacteria.
Stayed 1 night in Mar 2025

10/10 Excellent

Rob

Travelled with group
Liked: Staff & service, property conditions & facilities
Good deal. Close to restaurants, bars, and attractions.
Stayed 1 night in Mar 2025

8/10 Good

victor

Liked: Cleanliness, staff & service, room comfort

Excellent cheap hotel for Gatlinburg strip walking

Stayed for 2 nights to walk around Gatlinburg. Absolutely no issues with parking or walking to the strip. The check-in/check-out clerk was very nice. For $70 a night after taxes, fees, and whatever else it was well worth it.
Stayed 2 nights in Mar 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Joyce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Hannah

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
I wouldn’t stay here again. I arrived later than expected and my key was taped to the window of the office with my name on it. The bath tub looked like it hadn’t been cleaned in weeks. The best thing about the room was that the bed was fairly comfortable. It was one roll of toilet paper in the room and that was half way gone when we arrived and there was no number to dial to get more so we went to the store for toilet paper. It just wasn’t the best choice of place to stay
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

jean

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is dirty and smell cigarettes
Stayed 2 nights in Dec 2024

8/10 Good

Sandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very close to the main attractions, like Anakeesta and aquarium
Stayed 5 nights in Dec 2024

4/10 Poor

walter

Stayed 2 nights in Jan 2025

4/10 Poor

Jody

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The remote did not work for the TV so we could not get it to turn on. The front desk staff was not at the desk the entire time, so when you need help with something, they are not always there. They told me they would be out of the office a lot, and just so happened that when I needed them, they weren't there. There was hair all in our bathtub and shower from previous guests. There was black mold in the shower as well. In the bathroom window, there was a half full water bottle left from a previous guest. And behind the furniture, it was filthy. We dropped a shirt behind the dresser and was afraid to touch it because of all the dirt back there. The min fridge was frozen solid and was un-usable. We planned on using it, but it couldn't because it was room temp the entire time. The room does appear to have gone through some recent work... the caulk looked new in the bathroom, etc. But over all, more work needs to happen. Better maids maybe? A 24 hour desk staff (which is the usual for hotels),
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfecha con el sevicio

El lugar es antiguo pero es limpio y cómodo en general el personal fue amable. Estoy satisfecha con mi estadía.
Stayed 5 nights in Dec 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
location good
Stayed 3 nights in Dec 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, broken sharp edged tiles, broken fixtures ( handle in shower end tile broken off and toilet paper ceramic holder broken off, wiring exposed with bare wire thimbles advertised free local phone but no phone at all in one room and i phone inoperable and six days no room attendant or cleaning
Stayed 2 nights in Dec 2024

10/10 Excellent

Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a good place to stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rubmery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 1 night in Dec 2024

6/10 Okay

Roger

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Dhyan

Stayed 3 nights in Dec 2024