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Mountain House Inn

2.0 star property
Hotel with 2 outdoor swimming pools, 6-minute walk to Ripley's Aquarium of the Smokies

Photo gallery for Mountain House Inn

Terrace/patio
42-inch flat-screen TV with cable channels, TV
Standard Room, 1 Bedroom
Interior
2 outdoor pools

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$93
includes taxes & fees
1 Feb - 2 Feb

Explore the area

View map
247 Newton Lane, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪5 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Place, Gatlinburg Convention Center
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

8.0 out of 10
Very good
(27 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(167 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Gatlinburg

At Mountain House Inn you'll be within just a 10-minute stroll of popular attractions like Ripley's Aquarium of the Smokies and Anakeesta. Highlights at this hotel include 2 outdoor swimming pools and in-room free WiFi. .Enjoy the seasonal outdoor swimming pool and kids' swimming pool. Added amenities include free Wi-Fi in public areas, barbecues and a picnic area. There's also the convenience of free self parking. .Attractions within a 15-minute walk of this Gatlinburg hotel include Gatlinburg SkyPark and Gatlinburg Convention Center.

What's nearby

  • Anakeesta - 5 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 5 min walk - 0.4 km
  • Gatlinburg Convention Center - 6 min walk - 0.5 km
  • Gatlinburg Space Needle - 6 min walk - 0.6 km
  • Gatlinburg SkyPark - 7 min walk - 0.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 68 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬9 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬9 min walk
  • ‪Tennessee Cider Company - ‬5 min walk
  • ‪Subway - ‬4 min walk
  • ‪Smith & Son Corner Kitchen - ‬11 min walk

About this property

Mountain House Inn

Hotel with 2 outdoor swimming pools, 6-minute walk to Ripley's Aquarium of the Smokies
As a guest of Mountain House Inn, you'll find 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. Public spaces have free WiFi. Barbecue grills, a vending machine, and a picnic area are also featured at Mountain House Inn. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

  • 57 guestrooms or units
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
Mountain House Inn offers 57 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

The front desk is open Sunday - Thursday (9:00 AM - 10:00 PM) and Friday - Saturday (9:00 AM - midnight)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in hours are 3-11 PM on Saturdays and Sundays.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in May and close in September.

Property is also known as

Downtown Motor Inn
House Motor
Mountain House Inn Downtown
Mountain House Motor Downtown
Mountain House Motor Downtown Gatlinburg
Mountain House Motor Inn Downtown
Mountain House Motor Inn Downtown Gatlinburg
Mountain Motor Inn
Mountain House Motor Inn Downtown Hotel Gatlinburg
Mountain House Inn Gatlinburg
Mountain House Inn
Mountain House Gatlinburg
Mountain House Inn Hotel
Mountain House Inn Gatlinburg
Mountain House Inn Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Mountain House Inn?

Mountain House Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mountain House Inn?

As of 31 Jan 2026, prices found for a 1-night stay for 2 adults at Mountain House Inn on 1 Feb 2026 start from NZ$92.7, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mountain House Inn?

Yep, Mountain House Inn has a free self car park.

Does Mountain House Inn have a pool?

Mountain House Inn has 2 outdoor swimming pools and a kids' pool. The pool is open from May to September.

Is Mountain House Inn family-friendly?

You bet! With amenities such as a children's pool and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Mountain House Inn is a hit with families.

Is there a free airport shuttle available at Mountain House Inn?

No, Mountain House Inn does not offer an airport shuttle service.

What time are check-in & check-out at Mountain House Inn?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Mountain House Inn?

No, only service animals are allowed.

Mountain House Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 367 out of 1001 reviews
Rating 8 - Good. 276 out of 1001 reviews
Rating 6 - Okay. 171 out of 1001 reviews
Rating 4 - Poor. 92 out of 1001 reviews
Rating 2 - Terrible. 95 out of 1001 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Coulter

Travelled with partner
Disliked: Amenities
The room was in good condition and the staff was nice and the inn was within walking distance of the village and the sky bridge, however we didn’t have hot water in the shower
Stayed 2 nights in Oct 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice to find an old school hotel that uses real keys and real hospitality. I know eventually it will turn into corporate high-rise hotels or whatever, but it was really nice to stay with local people.
Stayed 2 nights in Oct 2025

2/10 Terrible

Gagandeep Singh

Stayed 1 night in Oct 2025

6/10 Okay

Heath

Travelled with family
Disliked: Property conditions & facilities
Just needs to be updated. I did not like the fact that you could see daylight under the door! Beds were SUPER comfortable though. Bathrooms shower needs updated. I personally think that it should be a law that all bathrooms should have shower wands! I would stay here again though.
Stayed 2 nights in Oct 2025

4/10 Poor

Laurie Bruce, HARPERS FERRY

Disliked: Cleanliness, property conditions & facilities
OLDER motel WAY LESS expensive than others in the area. Beds were clean and comfortable. Room needs upkeep/maintenance/repair. Wall paint chipped/cracked. Very small refrig's inside was almost completely block with ice. Sink faucet nozzle filter possibly partly clogged as thin stream only comes out of one side of nozzle. Stairwell light to 2nd floor rooms burned out/not working. Location is very good as only about 2 easy walking blocks to center of main drag in town. Plenty of parking space. Upon checking in - room key was in envelope with name taped to outside of office door (several other people's reservations also). Office was closed. Most other hotels/motels in area were sold out or almost and according to Expedia and I got the last one at this place.
Stayed 3 nights in Oct 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Kayla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was downtown gatlinburg. Easy access to the strip for walking. But the hotel is out dated. The spray painted ceiling tiles to cover the water damage was definitely odd. The plumbing was a nightmare. The beds were comfy enough for a few days. Price was steep for what it was.
Stayed 2 nights in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Cute little motel. Perfect place to stay if you are looking for clean and cheap. Serves the purpose.
Stayed 2 nights in Oct 2025

6/10 Okay

john

Stayed 2 nights in Oct 2025

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit out dated but clean nice and good location would stay again
Stayed 2 nights in Oct 2025

10/10 Excellent

Lyndsi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Oct 2025

10/10 Excellent

Teresa

Stayed 3 nights in Sep 2025

8/10 Good

Kary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The only thing that ruffled my feathers was that they have new location for the office and when you actually use gps it takes you to the old office. Late check ins have no idea that there is another office to get their room key. That was upsetting but it all worked out at the end.
Stayed 3 nights in Aug 2025

2/10 Terrible

Janet

Disliked: Cleanliness, property conditions & facilities
It was very, very dirty. We have stayed there for 40 years and it was never like this! New owners
Stayed 1 night in Sep 2025

4/10 Poor

Janet

Disliked: Cleanliness, property conditions & facilities
We have stayed here for many years, but it is not the same. Just awful.
Stayed 3 nights in Sep 2025

4/10 Poor

Janet

Disliked: Cleanliness, property conditions & facilities
Very dirty rooms!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Jay

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Aug 2025

6/10 Okay

ruth

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pretty scenery. But for inside the room it was dirty. And I was charged more money than what I was told
Stayed 2 nights in Aug 2025

6/10 Okay

Kasey

Disliked: Staff & service, room comfort
The address on our reservation was not the actual address which was locked and dark, apparently next door was the actual location. It eould have been nice to know that in advance. After we figured out the office next door was where we checked it...it too was locked and empty with a sign that they would be back shortly. Our key was in an envelope and taped to the window with my last name on it. So anyone would have come through and grabbed that key. The room itself was simple and clean. Close to the strip if you want to walk down. I just wish there had been communication about check-in.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Pretty convenient location and walking distance to everything. Room had a mildew smell and air conditioner could have been better. Wasn't a bad place for the price and what it was needed for.
Stayed 2 nights in Aug 2025

6/10 Okay

Ronda

Travelled with partner
Disliked: Staff & service
I live that it’s close enough to walk to town
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Monty, Lexington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, especially for the price! Good location to walk the strip.
Stayed 1 night in Aug 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025