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Mountain House Inn

2.0 star property
Hotel with 2 outdoor swimming pools, a short walk to Ripley's Aquarium of the Smokies

Photo gallery for Mountain House Inn

Garden
Balcony
42-inch flat-screen TV with cable channels, TV
Fridge, microwave, coffee/tea maker
2 outdoor pools

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Pool
  • Air conditioning
  • Free WiFi
The current price is NZ$167
includes taxes & fees
28 Oct - 29 Oct

Explore the area

View map
247 Newton Lane, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪5 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Place, Gatlinburg Convention Center
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

8.0 out of 10
Very good
(27 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(164 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gatlinburg

At Mountain House Inn you'll be within just a 10-minute stroll of popular attractions like Ripley's Aquarium of the Smokies and Anakeesta. Highlights at this hotel include 2 outdoor swimming pools and in-room free WiFi. .Enjoy the seasonal outdoor swimming pool and kids' swimming pool. Added amenities include free Wi-Fi in public areas, barbecues and a picnic area. There's also the convenience of free self parking. .Attractions within a 15-minute walk of this Gatlinburg hotel include SkyPark and Gatlinburg Space Needle.

What's nearby

  • Gatlinburg Space Needle - 4 min walk - 0.4 km
  • Anakeesta - 5 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 5 min walk - 0.4 km
  • Gatlinburg Convention Center - 6 min walk - 0.5 km
  • SkyPark - 6 min walk - 0.5 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬9 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬9 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬6 min walk
  • ‪Tennessee Cider Company - ‬5 min walk
  • ‪Pancake Pantry - ‬5 min walk

About this property

Mountain House Inn

Hotel with 2 outdoor swimming pools, a short walk to Ripley's Aquarium of the Smokies
As a guest of Mountain House Inn, you'll find 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. Public spaces have free WiFi. Barbecue grills, a vending machine, and a picnic area are also featured at Mountain House Inn. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

  • 57 guestrooms or units
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
Mountain House Inn offers 57 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

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Sidney James Mountain Lodge
  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.2 out of 5, Very good, 1,232 reviews
The price is NZ$208
includes taxes & fees
14 Nov - 15 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

The front desk is open Sunday - Thursday (9:00 AM - 10:00 PM) and Friday - Saturday (9:00 AM - midnight)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in hours are 3-11 PM on Saturdays and Sundays.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in May and close in September.

Property is also known as

Downtown Motor Inn
House Motor
Mountain House Inn Downtown
Mountain House Motor Downtown
Mountain House Motor Downtown Gatlinburg
Mountain House Motor Inn Downtown
Mountain House Motor Inn Downtown Gatlinburg
Mountain Motor Inn
Mountain House Motor Inn Downtown Hotel Gatlinburg
Mountain House Inn Gatlinburg
Mountain House Inn
Mountain House Gatlinburg
Mountain House Inn Hotel
Mountain House Inn Gatlinburg
Mountain House Inn Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Mountain House Inn?

Mountain House Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mountain House Inn?

As of 19 Oct 2025, prices found for a 1-night stay for 2 adults at Mountain House Inn on 28 Oct 2025 start from NZ$167.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mountain House Inn?

Yep, Mountain House Inn has a free self car park.

Does Mountain House Inn have a pool?

Mountain House Inn has 2 outdoor swimming pools and a kids' pool. The pool is open from May to September.

Is Mountain House Inn family-friendly?

You bet! With amenities such as a children's pool and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Mountain House Inn is a hit with families.

Is there a free airport shuttle available at Mountain House Inn?

No, Mountain House Inn does not offer an airport shuttle service.

What time are check-in & check-out at Mountain House Inn?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Mountain House Inn?

No, only service animals are allowed.

Mountain House Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 373 out of 1005 reviews
Rating 8 - Good. 281 out of 1005 reviews
Rating 6 - Okay. 166 out of 1005 reviews
Rating 4 - Poor. 92 out of 1005 reviews
Rating 2 - Terrible. 93 out of 1005 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Amanda

Disliked: Cleanliness, property conditions & facilities
Very outdated. Toilet would not flush properly. Pillows were yellowed from oldness. Cracks in tile in bathroom. Coffeepot had old coffee still in it. Parking lot and hotel was very sketchy looking.
Stayed 1 night in Jul 2025

6/10 Okay

Darren

Liked: Cleanliness
Room cost was affordable.The receptionist was friendly. Room was clean and A/C was cold. Within walking distance to town. Would stay here again
Stayed 2 nights in Jul 2025

6/10 Okay

Karen

Travelled with partner
The staff were very pleasant. The facility is very run down. Our room reeked of Ammonia/urine. And the bathroom walls looked liked someone had wiped poop on the walls.
Stayed 1 night in Jul 2025

10/10 Excellent

Peggy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good every thing about it
Stayed 1 night in Jul 2025

4/10 Poor

Randi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

schon

Stayed 2 nights in Jul 2025

6/10 Okay

Candy

Stayed 4 nights in Jul 2025

8/10 Good

Stacy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Seen bear right out our door 🙂
Stayed 3 nights in Jul 2025

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Margeau

Stayed 2 nights in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Busy weekend but very clean and bed was comfy
Stayed 1 night in Jul 2025

4/10 Poor

Jerry

Travelled with group
Had no contact with staff at check in. The room key was in an envelope taped to the office window.
Stayed 1 night in Jun 2025

8/10 Good

Marcin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Check-in was a new one for me - we arrived for our stay around 6:30pm and found an envelope with the last name written on it taped to the outside window. Inside was a key ( and actual key, not a key card ) to the room, receipt and a parking pass. The room we stayed in ( ground level, near the swimming pool ) was ok. The lighting could be updated, same with the carpet. The bathroomnis due for an update - tub/shower paneling was loose in a few places, dings and peeling paint in a few places. The area was busy and we could definitely hear noises from the swimming pool, but it was quiet overnight. Overall, I feel like this was an ok stay for the price paid.
Stayed 1 night in Jun 2025

10/10 Excellent

casey

Stayed 1 night in Jun 2025

2/10 Terrible

Stacey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not happy

We got there early so we knew they wouldn't let us check in,they let us park there,so we walked up town site seeing, got back around 530ish, no one around tbey taped our room key to a outside door . Later getting ready for bed went to restroom and tub was filthy,dirt rings, hair and dead spider . So next day we told someone he got us a different room at first glance looked alot cleaner but the more you looked around there was cobwebs no phone, dirty base boards,
Stayed 2 nights in Jun 2025

6/10 Okay

Caleb

Travelled with partner
Liked: Amenities
Disliked: Staff & service
We never seen any employees there
Stayed 3 nights in Jun 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was sooo friendly and accommodating!! Our favorite place to stay in Gatlinburg !!! Close to everything !!!
Stayed 5 nights in Jun 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Beverly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet and bed covering looked clean and fairly new. However, we found a lighter in the room, trash on floor behind toilet. No cold water at the sink. Light above sink had 1 out of 4 working bulbs. Pools were not yet ready for the season.
Stayed 4 nights in May 2025

8/10 Good

Tammy

Liked: Room comfort
For the price that we paid, the hotel was exactly what we expected. It is an older hotel, but it is conveniently located. We were attending an event at the convention center. It was about a 15 minute walk. We had great weather. Therefore, we enjoyed the walk. If your expectations are in line with the price that you pay to stay at this hotel, you won't be disappointed.
Stayed 3 nights in May 2025

10/10 Excellent

Drew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I have been staying at Mountain House Inn for nearly 40 years now and keep coming back! The staff is always friendly and accommodating. And the quiet and convenient location cant beat! I highly recommend them!
Stayed 2 nights in May 2025

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities
They taped our room key to the window outside. Nobody was in the office. The room SMELLED like mold and the crpet and mattresses were dirty. The lights were horrible and the shower wall had a huge crack from tub to halfway up. We never stayed in the room, went across the street and rented a room at a different hotel. Getting a refund from Expedia as this room was ridiculous!
Stayed 3 nights in May 2025

6/10 Okay

Rosanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too close to Gatlinburg tourist strip, but still quiet. Worth the low price. Close to many restaurants on main strip.
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Business traveller
Liked: Staff & service, room comfort
I've been staying in Gatlinburg since the 1990's and have tried dozens of places. My previous stay here was much more pleasing. The room quality and comfort was decent for sure. But staffing was spotty and non-existent after 6 PM or so and the property was very dark for quite some time before the lights came on. There was a sizable gap between the door and the floor and a lot of leaves blew in while I was in town. Certainly nothing offensive but there are so many places in Gatlinburg to choose from that quite frankly, offer a more satisfying experience. I really do like the location because it's quiet and yet very close to the center of town.
Stayed 2 nights in Mar 2025