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Westgate Smoky Mountain Resort & Water Park

Property class: 4

Photo gallery for Westgate Smoky Mountain Resort & Water Park

A log cabin resort with multiple wooden cabins surrounded by dense forest.
A log cabin-style hotel with multiple balconies, a swimming pool, and lush greenery surrounding the property.
A wooden balcony with a view of mountains.
A spacious restaurant with high ceilings, large windows, and wooden tables and chairs.
A row of Southern Comfort bottles on a wooden shelf in a rustic setting with stone walls and a sign that reads "Southern Comfort".

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Free Wi-Fi
The current price is NZ$279
includes taxes & fees
29 Nov - 30 Nov

Explore the area

View map
Gatlinburg, TN
  • Place, Wild Bear Falls Indoor Water Park
    ‪2 min walk‬
  • Place, Herbert Holt Park
    ‪2 min drive‬
  • Place, Ripley's Super Fun Zone
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪65 min drive‬

Room options

View all photos for Villa, 1 Bedroom

A living room with a stone fireplace, leather sofa, and a television mounted above it.

Villa, 1 Bedroom

9.2 out of 10
Wonderful
(36 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

A living room with a brown leather sofa, a coffee table, and a dining area with wooden furniture.

Villa, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 114 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds

View all photos for Deluxe Villa, 1 Bedroom (2 Full beds)

A spacious kitchen with wooden cabinets, a granite countertop, and stainless steel appliances.

Deluxe Villa, 1 Bedroom (2 Full beds)

9.4 out of 10
Exceptional
(25 reviews)
  • 78 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room (Resort Select)

A hotel room with a bed, a leather sofa, a dining table, a ceiling fan, and artwork on the walls.

Room (Resort Select)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio (Villa)

A compact kitchen with a microwave, dishwasher, and granite countertop.

Studio (Villa)

9.2 out of 10
Wonderful
(51 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Villa, 1 Bedroom (King)

A living room with a brown leather sofa, two side tables with lamps, a flat-screen TV mounted on a stone fireplace, and a framed painting on the wall.

Deluxe Villa, 1 Bedroom (King)

8.6 out of 10
Excellent
(30 reviews)
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Gatlinburg

At Westgate Smoky Mountain Resort & Water Park you'll be steps from Wild Bear Falls Indoor Water Park and 4.2 km (2.6 mi) from Gatlinburg Scenic Overlook. Highlights at this hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and Swedish massages. Southern Comfort is open for dinner. Mountain Top Pool Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the 2 hot tubs and gym as well as access to mini golf and aerobics classes. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available on weekdays between 8:00 AM and 11:00 AM and on weekends between 9:00 AM and 11:00 AM. .Attractions within a 10-minute drive of this 4-property class Gatlinburg hotel include Anakeesta and Great Smoky Mountains National Park.
View more Holiday homes in GatlinburgOpens in a new window

What's nearby

  • Wild Bear Falls Indoor Water Park - 2 min walk - 0.2 km
  • Herbert Holt Park - 2 min drive - 1.7 km
  • Ripley's Super Fun Zone - 2 min drive - 1.7 km
  • Ripley's Davy Crockett Mini Golf - 2 min drive - 1.7 km
  • Traffic Light #1 - 2 min drive - 1.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 59 min drive

Restaurants

  • ‪Loco Burro Fresh Mex Cantina - ‬6 min drive
  • ‪Puckers Sports Bar - ‬6 min drive
  • ‪Tennessee Cider Company - ‬5 min drive
  • ‪Subway - ‬5 min drive
  • ‪Ole Red - ‬4 min drive

About this property

Westgate Smoky Mountain Resort & Water Park

Westgate Smoky Mountain Resort & Water Park offers its guests 2 outdoor swimming pools, 2 hot tubs, and a health club. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a business centre on site. Barbecue grills, gift shops/newsstands, and tour/ticket assistance are also featured at Westgate Smoky Mountain Resort & Water Park.

This 4-star Gatlinburg hotel is smoke free.

  • 250 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Westgate Smoky Mountain Resort & Water Park offers 250 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. Flat-screen televisions are featured in guestrooms.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages and Swedish massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; USD 10 to 50 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mountain Top Pool Bar
  • Roaring Fork Snack Bar
  • Southern Comfort
  • The Market Place

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Mini golf
  • Playground

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.81 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room safe
  • Phone calls
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: water park

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. On-site parties or group events are strictly prohibited.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smoky Mountain Resort Westgate
Smoky Mountain Westgate
Smoky Mountain Westgate Resort
Westgate Mountain Resort
Westgate Mountain Resort Lodge Smoky
Westgate Resort Smoky Mountain
Westgate Smoky
Westgate Smoky Mountain
Westgate Smoky Mountain Resort
Westgate Smoky Resort
Gatlinburg Westgate
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Gatlinburg
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Tennessee
Westgate Smoky Mountain Resort Gatlinburg
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Resort
Westgate Resort Tennessee
Westgate Tennessee
Gatlinburg Westgate
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Resort Water Park
Westgate Smoky Mountain Resort & Water Park Gatlinburg

Frequently asked questions

What is the cancellation policy at Westgate Smoky Mountain Resort & Water Park?

Westgate Smoky Mountain Resort & Water Park offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Westgate Smoky Mountain Resort & Water Park?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Westgate Smoky Mountain Resort & Water Park on 29 Nov 2026 start from NZ$279, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Westgate Smoky Mountain Resort & Water Park?

Yep, there is an onsite spa at Westgate Smoky Mountain Resort & Water Park. You'll enjoy services like Swedish massages.

Does Westgate Smoky Mountain Resort & Water Park have a pool?

Westgate Smoky Mountain Resort & Water Park has 2 outdoor swimming pools. The pool is open 9:00 AM to 9:00 PM.

Does Westgate Smoky Mountain Resort & Water Park have a waterslide?

No, there is no waterslide at Westgate Smoky Mountain Resort & Water Park, but Wild Bear Falls Indoor Water Park is a short 3-minute walk away.

What luxury perks are available at Westgate Smoky Mountain Resort & Water Park?

Westgate Smoky Mountain Resort & Water Park features 2 outdoor pools, 2 hot tubs and a health club.

Is Westgate Smoky Mountain Resort & Water Park family-friendly?

You bet! With amenities such as children's meals, a playground and 2 outdoor pools, it's no surprise that Westgate Smoky Mountain Resort & Water Park is a hit with families.

Does Westgate Smoky Mountain Resort & Water Park serve breakfast?

You bet, cooked-to-order brekkie is served on weekdays from 8:00 AM to 11:00 AM and on weekends from 9:00 AM to 11:00 AM.

Is there a free airport shuttle available at Westgate Smoky Mountain Resort & Water Park?

No, Westgate Smoky Mountain Resort & Water Park does not offer an airport shuttle service.

Is there a bar or restaurant at Westgate Smoky Mountain Resort & Water Park?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Westgate Smoky Mountain Resort & Water Park?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Westgate Smoky Mountain Resort & Water Park Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 830 out of 1412 reviews
Rating 8 - Good. 239 out of 1412 reviews
Rating 6 - Okay. 168 out of 1412 reviews
Rating 4 - Poor. 92 out of 1412 reviews
Rating 2 - Terrible. 83 out of 1412 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Our stay was wonderful and staff were always there to help
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great place, loved the location. We were able to see bears outside our cabin.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The location was excellent, very convenient to both pigeon forge and Gatlinburg. The views were amazing! The feel of the unit was so comfy and enjoyable, we will be returning for another visit.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The place is beautiful and relaxing
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very good place for the family
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful place and friendly staff
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent amenities. Very clean
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Communication, listing accuracy
The Views/
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great stay!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We have stayes here the last 3 years on our trip to Gatlinburg we love it
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The staff were very helpful and friendly. The pool was great, and we enjoyed the mini golf and arcade. We especially loved the singing at the pool and seeing the bears climbing the trees —what a fun experience! We had a wonderful stay and would definitely consider staying here again.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, check-in
If the Waterpark was included and not charge extra it would be a great place to stay in every family vacation.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We loved our stay
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms are beautiful, clean, has all the conveniences of home. We loved it!! The views are absolutely incredible. And seeing the Mama bear and her 3 little cubs in their natural habitat was indescribable. The staff were Amazing and there's plenty to do just on site. Highly recommend this place!!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Grate
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Clean room friendly worker
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Family- friendly
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very clean, nice resort
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The property was between Pigeon Forge and Gatlinburg, along a forested hillside. It was nice to feel remote but only a few miles for restaurants & shopping.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication, listing accuracy
The place was very nice but at check in we had to wait a hour past check in time because they didn't have a room ready. 4 is check in time so you shouldn't have to wait for your room after that!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very clean room and easy check inn
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
Overall, we had a good stay
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Family friendly
Stayed 3 nights in May 2026
Verified review

8/10 Good

Balcony view was great!
Stayed 2 nights in May 2026