See all properties
Save
Entire home

Westgate Smoky Mountain Resort & Water Park

4.0 star property
Hotel with 3 restaurants, steps from Wild Bear Falls Indoor Water Park

Photo gallery for Westgate Smoky Mountain Resort & Water Park

2 outdoor pools
Villa, 3 Bedrooms | Private kitchen
Exterior
Water park
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Spa
  • Laundry
The current price is NZ$313
includes taxes & fees
18 Aug - 19 Aug

Explore the area

View map
Gatlinburg, TN
  • Wild Bear Falls Indoor Water Park
    ‪2 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪3 min drive‬
  • Anakeesta
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪78 min drive‬

Room options

View all photos for Deluxe Villa, 1 Bedroom (2 Full beds)

Paper towels

Deluxe Villa, 1 Bedroom (2 Full beds)

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 78 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom

Flat-screen TV

Villa, 1 Bedroom

9.2 out of 10
Wonderful
(34 reviews)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washing machine
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Resort Select)

Desk, laptop workspace, iron/ironing board, free WiFi

Room (Resort Select)

Highlights

Connecting rooms available
Flat-screen TV
Washing machine
Clothes dryer
Hairdryer
Private bathroom
Laptop workspace
Wardrobe
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio (Villa)

Paper towels

Studio (Villa)

9.2 out of 10
Wonderful
(51 reviews)

Highlights

Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Washing machine
Clothes dryer
Sofa bed
Ceiling fan
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Villa, 1 Bedroom (King)

Flat-screen TV

Deluxe Villa, 1 Bedroom (King)

8.6 out of 10
Excellent
(28 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV

Villa, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 114 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds

About the area

Gatlinburg

At Westgate Smoky Mountain Resort & Water Park you'll be steps from Wild Bear Falls Indoor Water Park and 4.2 km (2.6 mi) from Gatlinburg Scenic Overlook. Highlights at this hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and Swedish massages. Southern Comfort is open for dinner. Mountain Top Pool Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the 2 hot tubs and gym as well as access to mini golf and aerobics classes. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available on weekdays between 8:00 AM and 11:00 AM and on weekends between 9:00 AM and 11:00 AM. .Attractions within a 10-minute drive of this 4-property class Gatlinburg hotel include Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park.
View more Holiday homes in GatlinburgOpens in a new window

What's nearby

  • Wild Bear Falls Indoor Water Park - 2 min walk - 0.2 km
  • Ripley's Aquarium of the Smokies - 3 min drive - 2.4 km
  • Anakeesta - 3 min drive - 2.4 km
  • SkyPark - 5 min drive - 3.1 km
  • Gatlinburg Convention Center - 5 min drive - 3.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 59 min drive

Restaurants

  • ‪Tennessee Cider Company - ‬5 min drive
  • Southern Comfort - Westgate Resort
  • Ole Red
  • Kilwin's
  • ‪Gatlinburg Brewing Company - ‬4 min drive

About this property

Westgate Smoky Mountain Resort & Water Park

Hotel with 3 restaurants, steps from Wild Bear Falls Indoor Water Park
Westgate Smoky Mountain Resort & Water Park offers its guests 2 outdoor swimming pools, 2 hot tubs, and a health club. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a business centre on site. Barbecue grills, gift shops/newsstands, and tour/ticket assistance are also featured at Westgate Smoky Mountain Resort & Water Park.

This 4-star Gatlinburg hotel is smoke free.

  • 250 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Westgate Smoky Mountain Resort & Water Park offers 250 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. Flat-screen televisions are featured in guestrooms.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages and Swedish massages. The spa is open daily.

Languages

English, Portuguese, Spanish

Similar properties

Exterior

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.5 out of 5, Wonderful, 1,779 reviews
The price is NZ$193
includes taxes & fees
25 Aug - 26 Aug
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; USD 10 to 50 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mountain Top Pool Bar
  • Roaring Fork Snack Bar
  • Southern Comfort
  • The Market Place

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Mini golf
  • Playground

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.81 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room safe
  • Phone calls
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: water park

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. On-site parties or group events are strictly prohibited.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smoky Mountain Resort Westgate
Smoky Mountain Westgate
Smoky Mountain Westgate Resort
Westgate Mountain Resort
Westgate Mountain Resort Lodge Smoky
Westgate Resort Smoky Mountain
Westgate Smoky
Westgate Smoky Mountain
Westgate Smoky Mountain Resort
Westgate Smoky Resort
Gatlinburg Westgate
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Gatlinburg
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Tennessee
Westgate Smoky Mountain Resort Gatlinburg
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Resort
Westgate Resort Tennessee
Westgate Tennessee
Gatlinburg Westgate
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Resort Water Park
Westgate Smoky Mountain Resort & Water Park Gatlinburg

Frequently asked questions

What is the cancellation policy at Westgate Smoky Mountain Resort & Water Park?

Westgate Smoky Mountain Resort & Water Park offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Westgate Smoky Mountain Resort & Water Park?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Westgate Smoky Mountain Resort & Water Park on 18 Aug 2025 start from NZ$255.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Westgate Smoky Mountain Resort & Water Park?

Yep, there is an onsite spa at Westgate Smoky Mountain Resort & Water Park. You'll enjoy services like deep-tissue massages.

Does Westgate Smoky Mountain Resort & Water Park have a pool?

Westgate Smoky Mountain Resort & Water Park has 2 outdoor swimming pools. The pool is open 9:00 AM to 9:00 PM.

Does Westgate Smoky Mountain Resort & Water Park have a waterslide?

No, there is no waterslide at Westgate Smoky Mountain Resort & Water Park, but Wild Bear Falls Indoor Water Park is a short 3-minute walk away.

What luxury perks are available at Westgate Smoky Mountain Resort & Water Park?

Westgate Smoky Mountain Resort & Water Park features 2 outdoor pools, 2 hot tubs and a health club.

Is Westgate Smoky Mountain Resort & Water Park family-friendly?

You bet! With amenities such as children's meals, a playground and 2 outdoor pools, it's no surprise that Westgate Smoky Mountain Resort & Water Park is a hit with families.

Does Westgate Smoky Mountain Resort & Water Park serve breakfast?

You bet, cooked-to-order brekkie is served on weekdays from 8:00 AM to 11:00 AM and on weekends from 9:00 AM to 11:00 AM.

Is there a free airport shuttle available at Westgate Smoky Mountain Resort & Water Park?

No, Westgate Smoky Mountain Resort & Water Park does not offer an airport shuttle service.

Is there a bar or restaurant at Westgate Smoky Mountain Resort & Water Park?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Westgate Smoky Mountain Resort & Water Park?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Westgate Smoky Mountain Resort & Water Park Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 630 out of 1099 reviews
Rating 8 - Good. 195 out of 1099 reviews
Rating 6 - Okay. 131 out of 1099 reviews
Rating 4 - Poor. 72 out of 1099 reviews
Rating 2 - Terrible. 71 out of 1099 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cora

Liked: Cleanliness, amenities, property conditions & facilities
My husband and I reserved a unit for our son and his fiancée. They reported back to us that this is one of the best places to stay. Great views from unit. Very convenient to everything.
Stayed 4 nights in May 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great from the moment we checked in. Our check in assistant was very friendly and thorough explaining everything offered at the resort as were all other staff members. The water park was definitely a hit for the kids and for us to see them have so much fun. We absolutely will be returning. Thank you :)
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

AVOID TIMESHARE PRESENTATION!

The resort itself is amazing, well kept, and the front desk staff are very helpful. However, DO NOT let them talk you into attending the timeshare presentation. They had a great deal on some amusement tickets that we were going to purchase anyway. We just had to attend the presentation to get the tickets. I asked the concierge FOUR TIMES how long it would last and he said "no more than 90 minutes". 4.5 hours into the presentation we realized that was a lie. As another review on here has said, it is very high pressure and they basically expect you to purchase a timeshare. Luckily, my wife and I stood strong and refused. They were very unhappy, but as I told them, WE PAID TO BE HERE! We were not there on some free two night getaway that required a timeshare presentation. All that to say, this is a wonderful property with great amenities and staff. Just make sure you STAY AWAY from the timeshare presentation!
Stayed 3 nights in Apr 2025

8/10 Good

Antwain

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Adaline

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Perfect location with a gorgeous view! Top notch cleanliness of rooms and property! Excellent communication with resort staff.
Stayed 5 nights in Apr 2025

2/10 Terrible

Wanda

Travelled with family and small children
Disliked: Cleanliness
Had to walk to room, no parking, locked gate. trash all over the place outside the room and surrounding area.
Stayed 3 nights in Apr 2025

10/10 Excellent

Janell

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Latifah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was beautiful.
Stayed 3 nights in Feb 2025

8/10 Good

Tina, Mobile

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I came to the resort with my 7 year old grandson. The host gave us a room that we had to park away from and walk up a hill. He had already mentioned bears and all I could think was what am I going to do if I encounter a bear walking up this hill alone with my grandson? I wish he could have put us with a better accessible room. This was the only issue I had with the property. The rooms were perfect and had all of the amenities. My grandson loved the water park and I loved the fact that public transportation did make a stop at the resort.
Stayed 3 nights in Apr 2025

6/10 Okay

Maria

Travelled with family
The room was to small for 5 people.
Stayed 2 nights in Apr 2025

6/10 Okay

Sara

Liked: Cleanliness, property conditions & facilities
Parking to use the amenities was terrible. I get they have shuttles but that takes a long time to go to your unit and back to restaurant or water park. I wouldn’t stay here again Becky this inconvenience. Overall the resort was nice just wish there was more parking options.
Stayed 2 nights in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a very very awesome experience. The room was very clean the check in service was great crowded but to be expected. I give it a 10 we will be returning back in the future. Water park awesome...
Stayed 1 night in Apr 2025

10/10 Excellent

Lekeya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice 10/10
Stayed 2 nights in Apr 2025

6/10 Okay

Amber

Travelled with family
Liked: Cleanliness, room comfort

Check In Nightmare

Check in process is quite difficult especially if traveling with multiple properties. We asked for rooms to be next to each other and they were unable to accommodate. Our rooms were supposed to have two beds and they also did not. We had one bed and one couch. We were asked to attend a 90 minute meeting with a free breakfast to obtain water park passes for our group. After three hours we politely asked to leave and were met with three very rude staff members that proceeded to insult us for 15 additional minutes.
Stayed 4 nights in Apr 2025

10/10 Excellent

Martha

Liked: Cleanliness, property conditions & facilities
We enjoyed our vacation. We liked the mini golf, playground and water park.
Stayed 4 nights in Apr 2025

10/10 Excellent

Carmina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Missael

Liked: Cleanliness, property conditions & facilities
Great location near by many activities!
Stayed 3 nights in Apr 2025

10/10 Excellent

Zea

Liked: Cleanliness, property conditions & facilities
Very nice place to stay.
Stayed 2 nights in Apr 2025

8/10 Good

JaSeana

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Other then the tons dog hair in my villa and the sneezing from the dog hair I would revisit this resort again. I'll be sure to ask for a pet free room.
Stayed 3 nights in Apr 2025

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean, an ideal location to Gatlinburg or pigeon Forge
Stayed 3 nights in Apr 2025

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Misti

Disliked: Cleanliness
Stayed 3 nights in Apr 2025