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Bristol Palace Hotel

Property class: 5 and above

Photo gallery for Bristol Palace Hotel

A historic hotel with ornate architecture, multiple stories, and a prominent entrance.
A grand staircase with ornate railings and a central glass window.
A formal dining room with multiple tables, chairs, and chandeliers.
A terrace with two lounge chairs, a table with a glass of wine and a bowl of strawberries, and a backdrop of greenery and buildings.
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$535
includes taxes & fees
7 Nov - 8 Nov

Explore the area

View map
Via XX Settembre 35, Genoa, GE, 16121
  • Place, Piazza de Ferrari
    ‪2 min walk‬
  • Place, Palazzo Ducale
    ‪3 min walk‬
  • Place, Old Port
    ‪9 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪14 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

A hotel room with two beds, a chandelier, a dresser, and a desk with a chair.

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

A hotel room with a large bed, two bedside tables with lamps, a wooden wardrobe, a chair, and a large mirror on the wall.

Superior Double or Twin Room

9.0 out of 10
Wonderful
(29 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

A hotel room with a large bed, two armchairs, a sofa, a wooden side table, a mirror, and a chandelier.

Junior Suite

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room Single Use

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, a chair, and a nightstand with fruit.

Classic Double Room Single Use

9.0 out of 10
Wonderful
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Presidential Suite

A hotel room with a large bed, a sitting area with a chair and a small table, a desk with a lamp, and a ceiling with decorative molding.

Presidential Suite

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Camera Grand Deluxe

A hotel room with a bed, a sofa, a desk, and a chair.

Camera Grand Deluxe

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Grand Junior Suite

A hotel room with two beds, a chandelier, a leather armchair, and a small round table.

Grand Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Terrace Junior Suite

A hotel room with a large bed, a wall-mounted light fixture, and a painting.

Terrace Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

A hotel room with a bed, a sofa, a chair, a desk, and a mirror.

Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Double or Twin Room

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, a chair, and a nightstand with fruit.

Classic Double or Twin Room

9.6 out of 10
Exceptional
(78 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Single Room

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, a chair, and a nightstand with fruit.

Classic Single Room

8.2 out of 10
Very good
(13 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Triple Room

A hotel room with two beds, a sitting area with a table and chairs, a chandelier, and a large mirror on the wall.

Classic Triple Room

9.4 out of 10
Exceptional
(14 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

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A spacious lobby with marble flooring, large chandeliers, and seating areas.

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Centro Est
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
9.8 out of 10, Exceptional, 705 reviews
The price is NZ$316
includes taxes & fees
30 Oct - 31 Oct
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About the area

Genoa

A luxury stay in the heart of Genoa awaits you at Bristol Palace Hotel. Within steps you'll find Piazza de Ferrari and La casa di Cristoforo Colombo. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Giotto, serves Italian cuisine and is open for lunch and dinner. Bistrot is the hotel's own bar, serving drinks along with light fare. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 5-property class Genoa Historical Centre hotel include Old Port and Port of Genoa Cruise Ship Terminal.

What's nearby

  • Piazza de Ferrari - 2 min walk - 0.2 km
  • Palazzo Ducale - 3 min walk - 0.3 km
  • Via Garibaldi - 5 min walk - 0.4 km
  • Old Port - 9 min walk - 0.8 km
  • Aquarium of Genoa - 11 min walk - 1.0 km

Getting around

  • Genoa Genova Brignole Station - 12 min walk
  • Genoa (GOA-Cristoforo Colombo) - 21 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Nespresso Boutique - ‬2 min walk
  • ‪Caffè Del Teatro - ‬3 min walk

About this property

Bristol Palace Hotel

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 9 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Bristol Palace Hotel.

This 5-star Genoa hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 6 levels
  • Built in 1900
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Bristol Palace Hotel offers 133 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. This Genoa hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include slippers, bidets and hairdryers. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.9 out of 5, Exceptional, 705 reviews
The price is NZ$316
includes taxes & fees
30 Oct - 31 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 29 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistrot
  • Giotto

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1900
  • Comprehensive food waste policy
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for EUR 30.0 per night.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 28 for children
  • Nearby parking fee: EUR 29 per day (328 ft away)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, cash, mobile payments, Alipay and WeChat Pay. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number IT010025A145L88KIP

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Bristol Palace
Bristol Palace Genoa
Bristol Palace Hotel
Bristol Palace Hotel Genoa
Hotel Bristol Palace
Palace Bristol
Palace Bristol Hotel
Palace Hotel Bristol
Bristol Palace Hotel Genoa
Bristol Palace Genoa
Hotel Bristol Palace Hotel Genoa
Genoa Bristol Palace Hotel Hotel
Hotel Bristol Palace Hotel
Bristol Palace
Bristol Palace Hotel Hotel
Bristol Palace Hotel Genoa
Bristol Palace Hotel Hotel Genoa

Frequently asked questions

What is the cancellation policy at Bristol Palace Hotel?

Bristol Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bristol Palace Hotel?

As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at Bristol Palace Hotel on 7 Nov 2026 start from NZ$535, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bristol Palace Hotel?

Onsite parking is limited.

Are there any beaches close to Bristol Palace Hotel?

The closest beach to Bristol Palace Hotel is Camogli Beach (18.3 km).

Does Bristol Palace Hotel serve breakfast?

Yeah, our travelers adore the buffet breakfast here! Served daily from 7:00 AM to 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Bristol Palace Hotel?

No, Bristol Palace Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Bristol Palace Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Bristol Palace Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Bristol Palace Hotel?

Cats and dogs are welcome at Bristol Palace Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Bristol Palace Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 772 out of 1001 reviews
Rating 8 - Good. 176 out of 1001 reviews
Rating 6 - Okay. 31 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The staff was so friendly and welcoming they gave us some great advice on where to eat and what to see!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great staff. Great location. Every bit of our stay there was top notch. We will definitely book there again!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location and extremely helpful staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located walking distance to many attractions and great restaurants. Great staff and accommodating
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, good breakfast, very nice service from the staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matteo was incredible at the front desk-so helpful and accommodating for any request. The breakfast service was beautiful and the hotel location is super
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was superb, the room perfect in a beautiful historic hotel.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The star of this hotel is the incredible architecture, but the staff were also remarkable. The location is very convenient. I’ll definitely be back.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Comfortable hotel
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place and Location. right on the shopping street and close to main square.. rooms are small but clean and nice.. Staff is friendly!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent room very comfortable, very good wi-fi. Super breakfast and very good location near everything.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful Hotel with friendly and helpful staff. They are the best! Great dinner, breakfast buffet, location. Definitely I will love to stay in this place again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just beautiful. Restaurants and breakfast was delightful. Location was central.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service excellent, helpful staff, breakfast has a wide variety of choices in a beautiful dining area.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel great staff excellent service!!! Definitely worth the visit!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel in the heart of Genoa, with almost everything within walking distance. Great architecture and museums. Hotel staff were outstanding.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and property, nice stuff, excellent breakfast. Amazing restaurant Giotto.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel with a lot of grand style. The staff was very friendly and accommodating. The breakfast buffet was excellent and the buffet staff were exceptional, which is not common.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely midsize luxury hotel in the center of Genoa, convenient to the Old Town and shopping precincts. In a beautiful old palace, the room was quiet and comfortable. The hotel doesn’t have amenities like a gym or a pool, but that didn’t matter for us. The staff were all great. We had bicycles and they could not have been nicer about storing them or helping us with them. Breakfast was excellent too.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A classic hotel in Genoa - old but really well looked after - walkable to shops, restaurants and attractions. Room was clean and comfortable, with mini-fridge and a nice bathroom. Buffet breakfast spread was good. No on-site parking, but valet parking is available for a daily fee, and the staff are quite efficient at taking and retrieving your vehicle. Staff were all polite and helpful. We’ve stayed here before and will likely stay here again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Gorgeous hotel, well equipped and well maintained. The breakfast the buffet was delicious every day and the staff were very helpful and kind.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel. Impecable perfect staff. Superior location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Staff and room were wonderful. Location was perfect. Breakfast outstanding. Fantastic experience
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the location is very convenient, close to tourist spots, shops and restaurants. The staff is friendly, the rooms are big and spacious, the bathroom is great! Amazing lighting. Down side is that the hotel is noisy, you can hear people on the streets and other rooms
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Front desk staff was wonderful. The breakfast was very good but breakfast hostess was not the friendliest, I would expect a smile or warm greeting from someone who seats you
Dual dinks
Bathtub/shower
Very high ceiling
Stayed 3 nights in Apr 2026