4.8 out of 5

"Old world grace and charm close to the historic quarter " More

By a verified traveller on Fri 27 Jul 2018

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Hotel Description

A luxury stay in the heart of George Town awaits you at Eastern And Oriental Hotel. Within just a 15-minute stroll, you'll find popular places like Camera Museum and Pinang Peranakan Mansion. Highlights at this family-friendly hotel include 2 outdoor swimming pools, a full-service spa and a restaurant.

You can enjoy TVs, in-room childcare and espresso makers, featured in all 232 rooms. Premium bedding and slippers are nice touches to enhance your stay. 24-hour room service, free newspapers and free bottled water are also available.

A pampering day can include hot stone massages and Thai massages. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the fitness centre, sauna, kids' swimming pool and pool loungers. 7535 square feet (700 square metres) of event facilities include conference rooms, and other business amenities include a business centre. Other amenities include free WiFi in public areas, a coffee shop/café and a snack bar/deli. Free buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Within a 15-minute walk of this 5-star Downtown George Town hotel, attractions include Fort Cornwallis and Swettenham Pier Cruise Terminal.

Victory Annexe Studio Suite King

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$223* Per night/room 18 Sep. - 19 Sep.

Suite, 1 King Bed (Georgetown)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Suite, 1 Double or 2 Single Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Victory Annexe Studio Suite Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Suite, 1 Double or 2 Single Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Writers)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Eastern And Oriental Hotel ratings based on 52 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Eastern And Oriental Hotel

Everyone (31) Couples (14) Business (1) Family (6)
5 out of 5
The staff team work and ever willing desire to please the patrons is second to none. Passionately led in the kitchen by Chefs Kaali, Abdullah and Tamil the dining experience is second to none. The general manager Christoph is exemplary also and the front office team is incredibly personal. There is no weak link here. The room is spotless with the best view and this is the premier place in Penang Michael and Alana Hyde

Posted by , from Sydney on 17 Jun. 2019

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Comment from Hotel Management

19 Jun. 2019 by The Management

Dear Valued Guest, Thank you for sharing your recent stay experience with us. It is really great to read your positive feedback as it is always a pleasure to hear from a satisfied guest. The team would be more than delighted to know that have gone the extra mile in making your stay special. We certainly look forward to welcoming you back in the near future. Kind regards, The Management

5 out of 5
Absolutely beautiful. Quiet. Room was totally dark at night which was great for sleeping. Outstanding buffet breakfast. excellent service. Friendly staff. Great room facilities.

Posted by on 22 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by The Management

Dear Valued Guest, Thank you for staying with us. It is a pleasure to know that you had an overall excellent stay experience and we look forward to welcoming you back in the near future. Kind regards, The Management

5 out of 5
Third time we have stayed here in 7 years and return to the E and O each time. Stayed in the newer Victory Annexe this time and could not really fault it.

Posted by on 18 Jan. 2019

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Comment from Hotel Management

18 Jan. 2019 by The Management

Dear Valued Guest, Thank you for returning to stay with us on your 3rd visit. Glad to know that you enjoyed your stay at the Victory Annexe and we look forward to welcoming you back soon for another great stay. Kind regards, The Management

5 out of 5
Our third visit, as always, a very enjoyable stay.

Posted by on 3 Dec. 2018

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Comment from Hotel Management

3 Dec. 2018 by The Management

Dear Valued Guest, Thank you for returning to stay with us on your 3rd visit. It is nice to know that you have had an enjoyable stay and we look forward to your return. Kind regards, The Management

5 out of 5
Excellent location for us foodies. The staff were friendly and helpful. Highly recommended.

Posted by , from Australia on 16 Nov. 2018

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Comment from Hotel Management

21 Nov. 2018 by The Management

Dear Valued Guest, Thank you for staying with us. It was a pleasure having you as our guest and we look forward to welcoming you back in the near future. Kind regards, The Management

5 out of 5
Allocated a corner room( not the corner suite as far as I know), Room 1501, which had marvellous views of the Malacca Straits and the city from 2 balconies with amazingly spacious rooms and a double sized bathroom! The infinity pool (with deck chairs) on the 6th floor was simply breathtaking. Loved the free drinks and snacks every day from 5-6pm. Breakfasts were scrumptious but didn’t eat in the restaurants as a bit pricey, preferring to eat in the Hawker stalls elsewhere.

Posted by , from Melbourne, Australia on 4 Nov. 2018

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Comment from Hotel Management

5 Nov. 2018 by The Management

Dear Valued Guest, Thank you indeed for staying with us. We are delighted to know that you have thoroughly enjoyed your stay and we look forward to welcoming you back in the near future. Kind regards, The Management

4 out of 5
Great iconic hotel overlooking the bay. Extremely friendly and helpful staff. Good breakfast and fantastic happy hour service. Rooms in good condition. Looking forward to coming back again!

Posted by , from Adelaide on 1 Nov. 2018

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Comment from Hotel Management

3 Nov. 2018 by The Management

Dear Valued Guest, Thank you indeed for staying with us. It is nice to know that overall you have enjoyed your stay and would be planning a return. It would be a pleasure to have you visit us again and we look forward to welcoming you back. Kind regards, The Management

5 out of 5
Lovely old colonial style hotel on the waterfront with amazing views

Posted by on 21 Sep. 2018

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Comment from Hotel Management

24 Sep. 2018 by The Management

Dear Valued Guest, Thank you indeed for staying with us. It was a pleasure having you as our guest and we look forward to welcoming you back. Kind regards, The Management

5 out of 5
Old world grace and charm close to the historic quarter

Posted by on 27 Jul. 2018

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Comment from Hotel Management

30 Jul. 2018 by The Management

Dear Valued Guest, Thank you for staying with us. It was a pleasure having you as our guest and we look forward to welcoming you back. Kind regards, The Management

5 out of 5

Relaxing, ocean-side stay.

Thoroughly enjoyed a 3 night stay in this wonderful, old hotel. The staff were pleasant and attentive, and, the room was comfortable. Situated on the water’s edge, the pool and surrounds more than compensated for the lack of a beach.

Posted by , from Perth, West Australia on 20 May 2018

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Comment from Hotel Management

22 May 2018 by The Management

Dear Valued Guest, Thank you for staying with us. We are delighted to know that you have thoroughly enjoyed your 3 nights stay and it would be a pleasure to welcome you back for another great stay. Kind regards, The Management

About the Eastern And Oriental Hotel

Location 10 Lebuh Farquhar, George Town, Penang 10200

Renovations + Closures

The property will be renovating from 01 March 2019 until 31 December 2019 (completion date subject to change). The following areas are affected:

  • Business centre
  • Fitness facilities
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
  • Selected guestrooms
  • Laundry facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

Eastern And Oriental Hotel offers its guests a full-service spa, 2 the outdoor swimming pools, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 7535 square feet (700 square metres) and includes conference rooms. A kid's pool, a terrace, and tour or ticket assistance are also featured at the luxury Eastern And Oriental Hotel. A round-trip airport shuttle (available on request) is available for a fee. Self parking is free. This 5-star George Town hotel is smoke free.

  • 232 guestrooms or units
  • 16 levels
  • 2 buildings
  • 7535 sq ft of conference space
  • 700 sq. m of conference space
  • Built in 1885
  • Buffet breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Penang (PEN-Penang Intl.) (18.6 km / 11.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Eastern And Oriental Hotel offers 232 forms of air-conditioned accommodation with espresso makers and complimentary bottles of water. Beds feature premium bedding. Business-friendly amenities include complimentary newspapers and safes. Bathrooms include a bath and shower, complimentary slippers and a bidet. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Safe
  • Slippers
  • Bidet
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.

Eastern And Oriental Hotel has a restaurant on site.

24-hour room service is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

Spa Services

  • Hot stone massage
  • Number of treatment rooms 1
  • Thai massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request from 7:00 AM to 10:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Guests booked in the Victory Annex Studio Suite and Victory Annexe Corner Suite check in at the Victory Annex Wing reception. Guests booked in all other room categories check in at the Heritage Wing reception. For more details, please contact the property using the number provided on the booking confirmation email.

Airport shuttle service is offered on request from 7:00 AM to 10:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 150.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Union Pay
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MYR 3.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 302.10 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 150.0 per night
  • A facilities fee includes use of:

  • – Fitness facilities
    – Sauna
    – Spa
    – Swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eastern & Oriental Hotel
  • Eastern & Oriental Hotel Penang
  • Eastern Oriental Hotel Penang
  • Eastern Oriental George Town
  • Eastern Oriental Penang
  • Oriental Eastern
  • Eastern & Oriental Hotel Penang/George Town
  • Eastern And Oriental Hotel
  • Eastern Oriental Georgetown
  • Eastern And Oriental
  • Eastern And Oriental Hotel Hotel
  • Eastern And Oriental Hotel George Town
  • Eastern And Oriental Hotel Hotel George Town

You should know

  • Eastern And Oriental Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 7:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
url importing https://www.wotif.co.nz/George-Town-Hotels-Eastern-And-Oriental-Hotel.h791156-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.