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Eastern And Oriental Hotel

5.0 star property
Luxury hotel with 4 restaurants and 2 outdoor pools

Photo gallery for Eastern And Oriental Hotel

Terrace/patio
Property preview
View from room
View from room
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking included
The current price is NZ$388
includes taxes & fees
19 Nov - 20 Nov

Explore the area

View map
10 Lebuh Farquhar, George Town, Penang, 10200
  • Place, KOMTAR
    ‪17 min walk‬
  • Place, Gurney Drive
    ‪4 min drive‬
  • Place, Gurney Plaza
    ‪5 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Writers Suite

Writers Suite

Writers Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 135 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Straits Suite King

Straits Suite King

Straits Suite King

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Bidet
  • 87 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Georgetown Suite King

1 bedroom, minibar, in-room safe, blackout curtains

Georgetown Suite King

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Bidet
  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | View from room

Studio Suite

9.8 out of 10
Exceptional
(28 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Suite

Corner Suite

Corner Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 123 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite Twin

Studio Suite Twin

Studio Suite Twin

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite King

Superior Suite King

Superior Suite King

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Bidet
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite Twin

Superior Suite Twin

Superior Suite Twin

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Bidet
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite Two Queen Beds

Deluxe Suite Two Queen Beds

Deluxe Suite Two Queen Beds

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Bidet
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Suite Twin

1 bedroom, minibar, in-room safe, blackout curtains

Deluxe Suite Twin

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Bidet
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite Twin

Premier Suite Twin

Premier Suite Twin

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite King GF

1 bedroom, minibar, in-room safe, blackout curtains

Premier Suite King GF

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Bidet
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite Twin GT

1 bedroom, minibar, in-room safe, blackout curtains

Premier Suite Twin GT

Highlights

Patio
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Writers Suite Two Queen Beds

Writers Suite Two Queen Beds

Writers Suite Two Queen Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Pinang Suite

Pinang Suite

Pinang Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, minibar, in-room safe, blackout curtains

Deluxe Suite

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Bidet
  • 58 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 58 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

About the area

George Town

A luxury stay in the heart of George Town awaits you at Eastern And Oriental Hotel. Within a 30-minute stroll, you'll find KOMTAR and Gurney Drive. Highlights at this boutique hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include hot stone massages and Thai massages. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, pool loungers and lifeguards on site. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Downtown George Town hotel, you'll be 3.6 km (2.2 mi) from Gurney Plaza and 4.1 km (2.5 mi) from Penang Adventist Hospital.

What's nearby

  • Padang Kota Lama - 10 min walk - 0.9 km
  • Swettenham Pier Cruise Terminal - 15 min walk - 1.3 km
  • KOMTAR - 17 min walk - 1.5 km
  • Gurney Drive - 4 min drive - 3.9 km
  • Gurney Plaza - 5 min drive - 5.0 km

Getting around

  • Penang Sentral - 31 min drive
  • Penang (PEN-Penang Intl.) - 29 min drive

Restaurants

  • ‪再三杯 zaisanbei - ‬2 min walk
  • ‪Olive Kitchen And Bar - ‬3 min walk
  • ‪Planters Lounge - ‬2 min walk
  • ‪Bayview Hotel Premier Lounge - ‬1 min walk
  • ‪Three Sixty° Revolving Restaurant and Sky Bar - ‬2 min walk

About this property

Eastern And Oriental Hotel

Luxury hotel with 4 restaurants and 2 outdoor pools
Eastern And Oriental Hotel offers its guests 2 outdoor swimming pools and a fitness centre. There are 4 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and 10 meeting rooms are available. Event space at this hotel measures 7535 square feet (700 square metres) and includes conference space. A library, a terrace, and gift shops/newsstands are also featured at the luxury Eastern And Oriental Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star George Town hotel.

  • 232 guestrooms or units
  • 16 levels
  • 2 buildings
  • 4 dining venues
  • 3 coffee shops
  • 7535 sq ft of conference space
  • 700 sq. m of conference space
  • Built in 1885
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Eastern And Oriental Hotel offers 232 air-conditioned accommodations with minibars and espresso makers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers, bathrobes, slippers and bidets. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, sports massages and Thai massages. The spa is open daily.

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  • Free WiFi
4.7 out of 5, Exceptional, 544 reviews
The price is NZ$207
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 88 for adults and MYR 60 for children
  • 3 coffee shops/cafes
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Library

Family friendly

  • 2 outdoor pools
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 10 meeting rooms
  • 7,535 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Hot stone massages
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 16 floors
  • 2 buildings
  • Built in 1885
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eastern And Oriental Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 350.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 88 for adults and from MYR 60 for children
  • Airport shuttle fee: MYR 315.41 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 350.0 per night
  • A facilities fee includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 2057-T

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eastern & Oriental Hotel
Eastern & Oriental Hotel Penang
Eastern Oriental Hotel Penang
Eastern Oriental George Town
Eastern Oriental Penang
Oriental Eastern
Eastern & Oriental Hotel Penang/George Town
Eastern And Oriental Hotel
Eastern Oriental Georgetown
Eastern And Oriental
Eastern Oriental Hotel
Eastern And Oriental Hotel Hotel
Eastern And Oriental Hotel George Town
Eastern And Oriental Hotel Hotel George Town

Frequently asked questions

What is the cancellation policy at Eastern And Oriental Hotel?

Eastern And Oriental Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eastern And Oriental Hotel?

As of 25 Oct 2025, prices found for a 1-night stay for 2 adults at Eastern And Oriental Hotel on 19 Nov 2025 start from NZ$386.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eastern And Oriental Hotel?

Yep, Eastern And Oriental Hotel has a free self car park.

Are there any beaches close to Eastern And Oriental Hotel?

The closest beach to Eastern And Oriental Hotel is Batu Ferringhi Beach (8.8 km).

Is there a spa on site at Eastern And Oriental Hotel?

Yep, there is an onsite spa at Eastern And Oriental Hotel. You'll enjoy services like hot stone massages.

Does Eastern And Oriental Hotel have a pool?

Eastern And Oriental Hotel has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Eastern And Oriental Hotel?

Eastern And Oriental Hotel features 2 outdoor pools, a full-service spa and 4 restaurants. All guestrooms come with 24-hour room service and espresso makers.

Is Eastern And Oriental Hotel family-friendly?

You bet! With amenities such as babysitting services and 2 outdoor pools, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Eastern And Oriental Hotel is a hit with families.

Does Eastern And Oriental Hotel serve breakfast?

Yep, our travelers can't get enough of the buffet brekkie here! Available daily from 6:30 AM to 10:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Eastern And Oriental Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Eastern And Oriental Hotel?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Eastern And Oriental Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Eastern And Oriental Hotel?

No, pets and service animals are not allowed.

Eastern And Oriental Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1006 reviews
Rating 8 - Good. 188 out of 1006 reviews
Rating 6 - Okay. 54 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 11 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Henry Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy this great hotel
Stayed 8 nights in Sep 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful step back into the charm of traveling in the past. Like Raffles in Singapore, this hotel will bring you back to the time when travel felt like living abroad. Our room was beautiful, a suite opening up onto the garden next to the waters edge. The room is beyond comfortable and quiet, a beautiful experience. The hotel staff is helpful and friendly, the hotel itself is quiet and spacious. The breakfast is delicious, we had one of the best Nasi Gorengs here. Overall, a highly recommended place to stay in George Town.
Stayed 2 nights in Jul 2025

10/10 Excellent

Evan, Palm Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is gorgeous and located right on the water in walking distance of all Georgetown attractions. It is a grand hotel in every sense - luxurious, comfortable and with a wonderful staff. A great place to stay in Penang.
Stayed 3 nights in Jul 2025

10/10 Excellent

shamneet

Liked: Cleanliness, amenities, property conditions & facilities
A very beautiful heritage property that oozes class. We had a king room in the newer Viceroy annex. Really huge room overlooking the sea. The staff are really friendly and helpful the entire stay. Great buffet breakfast in Sarkeys - huge choice of hot and cold food including freshly made noodles and eggs according to your choice. We really enjoyed sitting outside for breakfast as the main room gets a bit noisy . The only negative was we found it a bit odd that they clear breakfast up 20 minutes before closing time so that's a bit of a rush and unusual for a hotel to do that. But apart from that great breakfast. For a smaller choice but for a more pampered breakfast The Planter is a nice alternative. Very attentive staff there. Lovely pool with plenty of sun beds and seats. Never crowded. However the time of booking it should be mentioned that you can't use the big main pool in the Heritage wing unless you're staying in that side which was a shame. Fantastic location near all the main tourist sites and restaurants. Grab taxis are suoer cheap by the way. Overall loved it.
Stayed 4 nights in Jul 2025

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing....fabulous friendly staff, delicious generous breakfast. Would be good to have USB charging ports in room. Great housekeeping.
Stayed 1 night in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Elleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love this heritage hotel! So much space, well maintained. Love the sea view too! Good location,easy to grabcar to many spots. The breakfast is also fabulous! Will stay here again if we return
Stayed 4 nights in Jun 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the Colonial feel. Rooms were great (spacious, with great sea view. Free breakfast offered huge choice
Stayed 3 nights in Jun 2025

8/10 Good

william

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its lovely but note: - very little information is given at check in about bars/facilities/features of the hotel - the victory suites do not allow access to the heritage pool, nor access to the club suite, none of which was intimated anywhere when booking nor on the hotel's own website/literature. We asked to upgrade when we found this and got a flat refusal - the victory pool while lovely has steps into it the last one being about 18 2 feet abovethe pool floor. If you are elderly or got good on your feet, you will struggle - some areas could do with TLC, e.g the wondows in Planters Bar needed a wash and the outside tables were grubby
Stayed 6 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Style,pool ,location. Excellent staff especially Taufiq for his help in arranging out travel to our next hotel.
Stayed 3 nights in May 2025

8/10 Good

Wai Ki

Stayed 5 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Mansoor, Bay Point

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an absolute beauty with a fantastic service and friendly staff.
Stayed 3 nights in May 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand hotel with great location and views.

Colonial style hotel with very nice staff and views. Spacious clean rooms and large bathroom. Buffet breakfast was excellent with plenty of choices. Love the atmosphere and the location.
Stayed 1 night in May 2025

10/10 Excellent

CHONG-HSIEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessable to anywhere in Geogetown. House keeping service us excellent. Breakfast choices are abundant. Swimming pool area is fully self service. This is an area that could be improved, at least with provision of water or ice water, etc.
Stayed 1 night in May 2025

8/10 Good

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Heritage wing which has a charm all of its own. The room layout was lovely, however, the bathroom seems due for an update. The staff were friendly and accommodating, and the food in the Palm Court restaurant and the bar was very good. The Cornwallis was a treasure, a lounge where you can cool down and relax with a complimentary drink.
Stayed 4 nights in Apr 2025

10/10 Excellent

Flordelis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very responsive to our needs. The service is incredible. The breakfast buffet offered many varieties of foods which were made from fresh ingredients This is my second time here and I will come back again I highly recommend this hotel
Stayed 2 nights in May 2025

10/10 Excellent

Glen, Bunbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has been a legendary hotel industry icon for 140 years and still leads the way in providing an international five star service!
Stayed 9 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an absolute beauty with a fantastic service and very friendly staff.
Stayed 3 nights in Apr 2025

6/10 Okay

Anthony

Liked: Staff & service, room comfort

Could do a lot better

This is a satisfactory hotel but not 5*. It obviously was a very grand hotel in its day but needs renovated to bring it up to those former standards. The location overlooks the sea but it is not a good view! The saviour for us was Nagesh at reception who was extremely friendly and helpful. The other member of staff was Lillian in the bar area who was a ray of positivity and excellent service. The food at breakfast had lots of options but the quality should be better. Those hot dishes being offered where often cold and are not being kept at the right temperature. The suite we had was of a good size and a wonderful power shower....which we loved. The toiletries where also of a good standard. The television must be one of the smallest I have ever encountered on my travels and certainly should not be a suite. Overall I think there are better hotels to be had for the money being charged.
Stayed 7 nights in Apr 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
In all honesty a bit of a disappointment
Stayed 3 nights in Apr 2025

10/10 Excellent

Sharon

Stayed 3 nights in Apr 2025

6/10 Okay

Yee Wei

Disliked: Cleanliness
Stayed 2 nights in Apr 2025