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Mercure Penang Beach

4.0 star property
Family fun at the shore

Choose dates to view prices

Mercure Penang Beach

Photo gallery for Mercure Penang Beach

Sports facility
Point of interest
1 bedroom, minibar, in-room safe, blackout curtains
1 bedroom, minibar, in-room safe, blackout curtains
Eco-friendly toiletries, hair dryer, slippers, bidet

Overview of Mercure Penang Beach

Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service

Explore the area

Map
505, Jalan Tanjung Bungah, George Town, Penang, 11200
  • Popular LocationGurney Drive3 min drive
  • Popular LocationGurney Plaza4 min drive
  • Popular LocationPenang Hill12 min drive
  • AirportPenang (PEN-Penang Intl.)40 min drive

Room options

View all photos for Superior Suite, 1 King Bed, Ocean View

1 bedroom, minibar, in-room safe, blackout curtains

Superior Suite, 1 King Bed, Ocean View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LED TV
Separate bedroom
Blackout curtains
Hairdryer
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

1 bedroom, minibar, in-room safe, blackout curtains

Superior Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Bidet
Hairdryer
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, minibar, in-room safe, blackout curtains

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Bidet
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

1 bedroom, minibar, in-room safe, blackout curtains

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Bidet
Hairdryer
  • 28 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds, Ocean View

1 bedroom, minibar, in-room safe, blackout curtains

Superior Twin Room, 2 Single Beds, Ocean View

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed - double
Blackout curtains
Separate bedroom
Rainfall showerhead
Bidet
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
DoubleTree Resort by Hilton Hotel Penang
Pool
Spa
Kids pool
Free WiFi
4.2 out of 5, Very good, (727)
The price is NZ$111
for 1 night
includes taxes & fees
7 May - 8 May
DoubleTree Resort by Hilton Hotel Penang

About the area

George Town

A family-friendly stay in George Town awaits you at Mercure Penang Beach. You'll be 3.6 km (2.3 mi) from Gurney Plaza and 5.8 km (3.6 mi) from Arulmigu Balathandayuthapani Temple. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, The Ombak, is open for breakfast, brunch, lunch and dinner. Spend the day at the beach and enjoy the on-site gym, kids' swimming pool and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. .Sights within a 10-minute drive of this 4-property class Tanjung Bungah hotel include KOMTAR and Penang City Hall.

What's nearby

  • Gurney Drive - 3 min drive
  • Gurney Plaza - 4 min drive
  • Arulmigu Balathandayuthapani Temple - 7 min drive
  • KOMTAR - 8 min drive
  • Penang Hill - 12 min drive

Getting around

  • Tasek Gelugor Station - 42 min drive
  • Penang (PEN-Penang Intl.) - 40 min drive

Restaurants

  • Viva Local Food Haven - 6 min walk
  • Pang Seafood - 3 min walk
  • Spice Garden Restaurant - 6 min walk
  • Taiba Shawerma - 6 min walk
  • Lao Hakka Restaurant - 4 min walk

About this property

Mercure Penang Beach

Family fun at the shore
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Mercure Penang Beach offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 4 meeting rooms available. A terrace, tour or ticket assistance, and a garden are also featured at the family-friendly Mercure Penang Beach. Free self parking is available.

Smoking is allowed in designated areas at this 4-star George Town hotel.

  • 1 building
  • 220 guestrooms or units
  • 6 levels
  • Built in 1993
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Mercure Penang Beach offers 220 accommodations with minibars and laptop-compatible safes. LED televisions come with satellite channels.

Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:30 AM for a fee: MYR 40 for adults and MYR 40 for children
  • A restaurant

Restaurants on site

  • The Ombak

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 1993
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Guests must present proof of Low-Risk, No Symptom Status on their MySejahtera mobile app at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 106.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 40 for adults and from MYR 40 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 106.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 17 and over; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.

Property is also known as

Four Points Penang
Four Points Sheraton Hotel Penang
Four Points Sheraton Penang
Penang Four Points
Penang Sheraton
Sheraton Four Points Penang
Sheraton Penang
Sheraton Penang Four Points
Four Points By Sheraton Penang Tanjung Bungah
Mercure Penang Beach Hotel George Town
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Four Points by Sheraton Penang
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Mercure Penang Beach Hotel George Town

Frequently asked questions

What is the cancellation policy at Mercure Penang Beach?

Mercure Penang Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Penang Beach?

As of 23 Apr 2024, prices found for a 1-night stay for 2 adults at Mercure Penang Beach on 23 May 2024 start from NZ$109.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Penang Beach?

Yep, Mercure Penang Beach has a free self car park.

Are there any beaches close to Mercure Penang Beach?

The closest beach to Mercure Penang Beach is Ferringgi Beach (6.5 km).

Does Mercure Penang Beach have a pool?

Mercure Penang Beach has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Mercure Penang Beach serve breakfast?

You bet, buffet brekkie is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Mercure Penang Beach?

No, Mercure Penang Beach does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Penang Beach?

Yep, you can grab a meal at Mercure Penang Beach's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Mercure Penang Beach?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Mercure Penang Beach?

No, pets are not allowed.

Mercure Penang Beach Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 196 out of 703 reviews" "
Rating 8 - Good. 316 out of 703 reviews" "
Rating 6 - Okay. 120 out of 703 reviews" "
Rating 4 - Poor. 40 out of 703 reviews" "
Rating 2 - Terrible. 31 out of 703 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Julie

Stayed 6 nights in Jan 2024

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor would not stay with Mercure again
We had a very poor experience at this hotel and would not recommend. Upon arrival the check in staff could not locate our booking. We waited over 30 minutes until they eventually found it. There were stains on the bathrobes, sheet and towels, The bathroom flooded every time the shower was used and there were ants all over the bathroom. Despite being a non smoking room and floor there was a constant smell of fresh cigarette smoke so much so it woke me up in the middle of the night to check for fire. The service was poor, often there were no tables for breakfast and there was no cutlery available on most mornings. During the dinner service my kids waited 45 minutes after my food arrived for theirs, close to 1.5 hours for basic food and only 2 tables seaters The bar was too noisy so we left we only to be told we can’t drink alcohol in the restaurant (with our meal). I was very disappointed in the lack of service.
Stayed 4 nights in Dec 2023

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scenic spot from the time you enter lobby
Very scenic place. Rooms a lil dated but still comfortable. On site restaurant is ok and bar as well. The private beach is a winner all day
Stayed 2 nights in Jan 2024

6/10 Okay

Chia

Stayed 2 nights in Jan 2024

2/10 Terrible

maysa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we had was very dirty, crumbs and hair were left everywhere on the floor and we asked them several times to come and clean and one showed the customer service wasn’t the best. We also had ants everywhere from the kitchen to the dining table.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mohammad Firdauz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect .. just that need to improve on email replies. Took quite sometime for the staff to respond till we have to talk to the manager incharge on that day. Ordered room service, food was just okay.
Stayed 4 nights in Dec 2023

8/10 Good

SOON LIN, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean rooms, some sound of the road is easily heard esp at night. Might need better sound proofing of the windows
Stayed 4 nights in Dec 2023

6/10 Okay

SIE IEE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 2 nights in Nov 2023

2/10 Terrible

Dhanieya

Stayed 1 night in Aug 2023

10/10 Excellent

Lynn

Liked: Staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2023