See all properties
Save

Mercure Penang Beach

4.0 star property
Family-friendly beachfront location with outdoor pool

Photo gallery for Mercure Penang Beach

Sports facility
1 bedroom, minibar, in-room safe, blackout curtains
On the beach
Bar (on property)
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Gym
  • 24/7 front desk
  • Housekeeping
The current price is NZ$115
includes taxes & fees
3 July - 4 July

Explore the area

Map
505, Jalan Tanjung Bungah, George Town, Penang, 11200
  • Gurney Drive
  • Gurney Plaza
    ‪3 min drive‬
  • Penang Hill
    ‪17 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Suite, 1 King Bed, Ocean View

1 bedroom, minibar, in-room safe, blackout curtains

Superior Suite, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LED TV
Separate bedroom
Blackout curtains
Hairdryer
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

1 bedroom, minibar, in-room safe, blackout curtains

Superior Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Separate bedroom
Bidet
Hairdryer
Rainfall showerhead
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, minibar, in-room safe, blackout curtains

Superior Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Separate bedroom
Bidet
Hairdryer
Rainfall showerhead
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

1 bedroom, minibar, in-room safe, blackout curtains

Superior Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Separate bedroom
Bidet
Hairdryer
Rainfall showerhead
  • 28 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds, Ocean View

1 bedroom, minibar, in-room safe, blackout curtains

Superior Twin Room, 2 Single Beds, Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed
Blackout curtains
Separate bedroom
Bidet
Hairdryer
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

About the area

George Town

A family-friendly stay in George Town awaits you at Mercure Penang Beach. You'll be 3.6 km (2.3 mi) from Gurney Plaza and 5.8 km (3.6 mi) from Arulmigu Balathandayuthapani Temple. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, The Ombak, is open for breakfast, brunch, lunch and dinner. Spend the day at the beach and enjoy the on-site gym, kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. .Sights within a 10-minute drive of this 4-property class Tanjung Bungah hotel include KOMTAR and Penang City Hall.

What's nearby

  • Straits Quay Mall - 17 min walk - 1.5 km
  • Gurney Plaza - 3 min drive - 3.5 km
  • KOMTAR - 8 min drive - 7.3 km
  • Ferringgi Beach - 8 min drive - 9.2 km
  • Penang Hill - 17 min drive - 11.4 km

Getting around

  • Tasek Gelugor Station - 42 min drive
  • Penang (PEN-Penang Intl.) - 40 min drive

Restaurants

  • ‪Viva Local Food Haven - ‬6 min walk
  • ‪Taiba Shawerma - ‬6 min walk
  • ‪Pang Seafood - ‬3 min walk
  • ‪Viva Japanese Restaurant - ‬7 min walk
  • ‪Lao Hakka Restaurant - ‬4 min walk

About this property

Mercure Penang Beach

Family-friendly beachfront location with outdoor pool
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Mercure Penang Beach offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 4 meeting rooms available. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Mercure Penang Beach. Free self parking is available.

Smoking is allowed in designated areas at this 4-star George Town hotel.

  • 1 building
  • 220 guestrooms or units
  • 6 levels
  • Built in 1993
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Mercure Penang Beach offers 220 accommodations with minibars and laptop-compatible safes. LED televisions come with satellite channels.

Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Malay

Similar properties

View from room

DoubleTree Resort by Hilton Hotel Penang

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.2 out of 5, Very good, 840 reviews
The price is NZ$118
includes taxes & fees
8 July - 9 July
DoubleTree Resort by Hilton Hotel Penang

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 40 for adults and MYR 40 for children
  • A restaurant

Restaurants on site

  • The Ombak

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1993
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Guests must present proof of Low-Risk, No Symptom Status on their MySejahtera mobile app at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 106.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 40 for adults and from MYR 40 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 106.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 17 and over; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.

We should mention

  • Up to 2 children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Four Points Penang
Four Points Sheraton Hotel Penang
Four Points Sheraton Penang
Penang Four Points
Penang Sheraton
Sheraton Four Points Penang
Sheraton Penang
Sheraton Penang Four Points
Four Points By Sheraton Penang Tanjung Bungah
Mercure Penang Beach Hotel George Town
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Four Points by Sheraton Penang
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Mercure Penang Beach Hotel George Town

Frequently asked questions

What is the cancellation policy at Mercure Penang Beach?

Mercure Penang Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Penang Beach?

As of 30 Jun 2025, prices found for a 1-night stay for 2 adults at Mercure Penang Beach on 3 Jul 2025 start from NZ$114.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Penang Beach?

Yep, Mercure Penang Beach has a free self car park.

Are there any beaches close to Mercure Penang Beach?

The closest beach to Mercure Penang Beach is Batu Ferringhi Beach (3.1 km).

Does Mercure Penang Beach have a pool?

Mercure Penang Beach has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Mercure Penang Beach family-friendly?

You bet! With amenities such as a children's pool, children's meals and laundry facilities, it's no surprise that Mercure Penang Beach is a hit with families.

Does Mercure Penang Beach serve breakfast?

You bet, buffet brekkie is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Mercure Penang Beach?

No, Mercure Penang Beach does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Penang Beach?

Yep, you can grab a meal at Mercure Penang Beach's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Mercure Penang Beach?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Mercure Penang Beach?

No, pets are not allowed.

Mercure Penang Beach Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 206 out of 738 reviews
Rating 8 - Good. 328 out of 738 reviews
Rating 6 - Okay. 127 out of 738 reviews
Rating 4 - Poor. 42 out of 738 reviews
Rating 2 - Terrible. 35 out of 738 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Tim

Disliked: Property conditions & facilities
Great location and nice pool which was not busy in late March. Horrible threadbare towels in the otherwise okay room. On site dining only okay. Communication about dining room schedule such as how Ramadan impacted dinner options and expectations regarding paying up front needs improvement.
Stayed 4 nights in Mar 2025

10/10 Excellent

tom

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is nice. Could have used some more clean up. There were trash litter around that kind of making dipping into the warm ocean less of an attraction.
Stayed 3 nights in Feb 2025

6/10 Okay

Shernie

Liked: Cleanliness, amenities
The only thing I dislike is the bathroom area where the shower curtain smell and bath towels smell too. I’ve requested twice bath towels and it is still smell.
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel on the beach. Great breakfast .

Stayed 5 nights in Feb 2025

10/10 Excellent

Logendran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service staff
Stayed 4 nights in Feb 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ocean view room was nice. Comfortable size room with all the amenities
Stayed 2 nights in Jan 2025

2/10 Terrible

Evonne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Utterly appalling reservation receptionist phone service. Rang twice and put in hold for er leading to non-confirmation of my hotel reservation. Yet they taken out money from my credit card! Unreliable, highly not recommended to book anything at this hotel. Poor hotel staff training! Horrible experience!
Stayed 2 nights in Nov 2024

4/10 Poor

Timothy H

Business traveller
Disliked: Cleanliness, property conditions & facilities
Older Hotel that needs updating. Bathroom door rotten at the bottom and room very dusty
Stayed 1 night in Dec 2024

6/10 Okay

Noor

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and nice to stay for short time.
Stayed 2 nights in Nov 2024

6/10 Okay

MEI LIN

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Housekeeping need to be improved. Therr are stain on pillow and bed sheet. Toilet roll not available. Didnt generate the receipt while i pay at property.
Stayed 2 nights in Nov 2024

8/10 Good

Simone

Nice property but dated.
Stayed 3 nights in Nov 2024

8/10 Good

K A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and convenient for small family. Beach right beside hotel allows my family to go to beach anytime easily.
Stayed 1 night in Sep 2024

8/10 Good

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff in the bar and housekeeping Other areas need more attention restaurant in particular Limited food choices. But lots of places to eat outside in walking distance. Beach in front of hotel good but could do with some more sunbeds and Matt's. Enjoyed the stay and would return with managed expectations
Stayed 9 nights in Sep 2024

10/10 Excellent

Hsiu Jiuan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Room was decent size. Great staff. Limited dining options around the hotel.
Stayed 2 nights in Jun 2024

6/10 Okay

Yew Hooi

Travelled with family
Liked: Staff & service

Lack of room amenities

Room consider clean and comfort, outdoor parking are limited but hotel have indoor parking next to the building. One of the point like to share is lack of room amenities. The superior room (road view) do not have bathmat, no hand tower (but provide face tower) which i think are essential.
Stayed 1 night in Aug 2024

8/10 Good

Nur

Liked: Cleanliness, staff & service
-
Stayed 3 nights in Oct 2023

8/10 Good

Pak-Leng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Walter

Stayed 1 night in Jun 2024

8/10 Good

SOON LIN, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, and great staff service at the counter. Over all it was a great stay and we enjoyed it. Walking distance to a nearby hawker centre. Our regular go to hotel in Penang.
Stayed 3 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near(ish) to George Town

Nice hotel on north coast of Penang. The pool was great. Quite far from George Town but only 20-25 minutes by bus. Bus stop was outside hotel. The hotel was a long way from the airport, so I recommend using the Grab app to get to the hotel. We also used Grab to get to Penang Hill and Kek Lok Si temple. The room was really nice and spacious. Breakfast was good.
Stayed 4 nights in May 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service

Great hotel but cramped bathroom

It's a nice hotel for the rate charged. Great service and nice location by the beach. Only complaint I have is the cramped bathroom. The door to the bathroom opens inwards and makes it very tight to move around in the bathroom. I don't understand why they don't have the door open outwards instead. The door frames will allow that.
Stayed 7 nights in Mar 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercure Penang

Nice hotel, right on a private beach! Very safe & quiet area serviced by good transportation options to get into downtown.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mohamed, Male

Stayed 3 nights in Feb 2024

6/10 Okay

Leslie Philip, Flinders

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel is looking very tired. Vinyl clad couch in our room was split in many places. TV show options were very poor to say the least. Having said that the room staff were very good and the bed was comfy. There is nowhere to sit in a/c comfort when you check out and are waiting to be picked up. There is no booklet explaining the hotel facilities and how to get around the local area in the room. Overall disappointing 😞
Stayed 10 nights in Feb 2024

6/10 Okay

M

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

February stay

The hotel is in a good position with direct access to the beech, 20 mins by taxi from central Georgetown. The staff are helpful. Th bedrooms are ok but pretty tired - Mercure should look an overhaul of the furniture and decor. Bedrooms also suffer from corridor noise at night. No bar during day and big opportunity to sell food and drink during the day missed. I can’t really recommend as there is not enough nearby to compensate for Hotel offer.
Stayed 7 nights in Jan 2024